2.11 Modem Troubleshooting
2 Troubleshooting Procedures
2.11 Modem Troubleshooting
To check if modem is malfunctioning or not, follow the troubleshooting procedures below as
instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1
Diagnostic Test Program Execution Check
Execute Modem test in the LAN/Modem/Bluetooth/IEEE1394 test program. Refer to Chapter
3,
Tests and Diagnostics
for more information on how to perform the test program.
If any error is detected, perform Procedure 2.
Procedure 2
Connector Check and Replacement Check
MDC (Modem Daughter Card) is used as the modem for this computer. MDC is connected to
the system board. If modem malfunctions, the connection of cable, board and module may be
defective. Otherwise, they may be faulty.
Disassemble the computer following the steps described in Chapter 4,
Replacement
Procedure
and perform the following checks:
Check 1 Make sure the following connections are firmly connected.
If any connector is disconnected, connect it firmly and return to Procedure 1. If
the problem still occurs, perform Check 2.
QOSMIO G30 Maintenance Manual (960-546)
[CONFIDENTIAL]
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Summary of Contents for Qosmio G30
Page 10: ...x CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...
Page 40: ...1 Hardware Overview 1 9 AC Adapter 1 26 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 41: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...
Page 42: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 2 ...
Page 46: ...2 Troubleshooting Procedures 2 vi CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 125: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...
Page 126: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 3 ...
Page 228: ...3 Tests and Diagnostics 3 31 SETUP 3 98 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 241: ... CONFIDENTIAL Chapter 4 Replacement Procedures ...
Page 242: ...4 Replacement Procedures 4 ii CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 4 ...
Page 353: ... CONFIDENTIAL Appendices ...
Page 354: ...Appendices App ii CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 378: ...Appendices Appendix B Board Layout B 10 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 414: ...Appendices Appendix C Pin Assignments C 36 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...
Page 426: ...Appendices Appendix F Wiring diagrams F 2 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 511 ...
Page 432: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...