Toshiba PORTEGE WT30-E Page 114 User Manual Download

Page: 114 / 137

LAN

Problem

Procedure

Cannot access LAN

Check for a firm cable connection between the
LAN jack and the LAN hub.

Wake-up on LAN
does not work

Make sure the AC adaptor is connected. The
Wake-up on LAN function consumes power even
when the system is off.
Check to make sure that fast startup is disabled:
1.

Click

Start -> Windows System -> Control

Panel -> System and Security -> Power
Options

Click

Choose what the power buttons do

Choose what closing the lid does

Click

Change settings that are currently

unavailable

Clear the

Turn on fast startup

check box.

Click the

Save changes

button.

If problems persist, consult your LAN administrator.

Wireless LAN

Problem

Procedure

Cannot access
Wireless LAN

Make sure that the wireless communication
function of the computer is on.
If problems persist, contact your LAN
administrator.

Bluetooth

Problem

Procedure

Cannot access
Bluetooth

device

Check to ensure that the wireless communication
function of the computer is on.
Check to ensure that power to the external
Bluetooth

device is turned on.

Check to ensure that no optional Bluetooth

Adaptor is installed in the computer. The built-in
Bluetooth

hardware cannot operate

simultaneously with another Bluetooth

controller.

If you are still unable to resolve the problem,
contact Technical Support.

User's Manual

6-13

Summary of Contents for PORTEGE WT30-E

Page 1: ...User s Manual PORTEGE X30T E PORTEGE WT30 E ...

Page 2: ... model name 2 1 Conventions 2 2 Using your computer for the first time 2 2 Getting to know Windows 2 13 Turning off the power 2 15 System Recovery 2 19 Chapter 3 The Grand Tour Tablet computer 3 1 Keyboard Dock 3 7 Magnets location 3 12 Internal Hardware Components 3 12 Power Condition Descriptions 3 14 Chapter 4 Operating Basics Operating in tablet mode for WT30 E 4 1 Using the Touch Screen 4 3 U...

Page 3: ...vanced Usage Utilities and Applications 5 1 Special features 5 6 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 Technical Support 6 14 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 4 Information about Intel AMT 7 15 Legal Footnotes 7 18 Index User s Manual iii ...

Page 4: ...l and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for your computer at the t...

Page 5: ...e designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipme...

Page 6: ...ss Dynabook Americas Inc 5241 California Avenue Suite 100 Irvine California USA 92617 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required California Prop 65 Warning This product contains chemicals including lead known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling For the state ...

Page 7: ...to observe the applicable EMC Electromagnetic Compatibility standards However Dynabook cannot guarantee that this product still observes these EMC standards if options or cables not produced by Dynabook are connected or implemented In this case the persons who have connected implemented those options cables have to provide assurance that the system PC plus options cables still fulfils the required...

Page 8: ...he use of this product in environments with explosive atmospheres is not permitted VCCI Class B Information Japan Only この装置はクラスＢ情報技術装置ですこの装置は家庭環境で使用することを目的としていますがこの装置がラジオやテレビジョン受信機に近接して使用されると受信障害を引き起こすことがあります取扱説明書に従って正しい取り扱いをしてくださいＶＣＣＩＢ Canadian regulatory information Canada only This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as...

Page 9: ... temps This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range FCC requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 GHz to 5 35 GHz and 5 65 GHz to 5 85 GHz bands These ...

Page 10: ...ed and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participating in the separate collection of products and batteries you will help to assure the proper disposal of products and batteries ...

Page 11: ...g that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the product The regulatory information represented by these symbols might not apply depending on the count...

Page 12: ...er of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes in battery time is not a...

Page 13: ... style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core openssl org OpenSSL License Copyright c 1998 2011 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright ...

Page 14: ...NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL i...

Page 15: ...thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTR...

Page 16: ... You can use this software for whatever you want in parts or full form without having to pay us royalty free usage You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or without modific...

Page 17: ...HT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE OF THE FREETYPE PROJECT 2 Redistribution This license grants a worldwide royalty free perpetual and irrevocable right and license to use execute perform compile display copy create derivative works of distribute and sublicense the FreeType Project in both source and object code forms and derivative works thereof for any...

Page 18: ...s license or another one contracted with the authors grants you the right to use distribute and modify it Therefore by using distributing or modifying the FreeType Project you indicate that you understand and accept all the terms of this license 4 Contacts There are two mailing lists related to FreeType freetype nongnu org Discusses general use and applications of FreeType as well as future and wa...

Page 19: ...o that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep Mode by pressing the power button ENERGY STAR certified computers will use on average approximately 25 less energy than standard notebook computers If all computers sold in the United States were ENERGY STAR certified the cost savings would grow to nearly 600 million each year and more than 8 bi...

Page 20: ...omputer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat...

Page 21: ... the AC adaptor disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure lo...

Page 22: ...ct or shock A failure to follow this instruction could result in damage to computer computer failure or loss of data Never transport your computer with any cards installed This might damage either the computer and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall...

Page 23: ...zardous situation which could result in death or serious injury if you do not follow instructions A caution informs you that improper use of equipment or failure to follow instructions might cause data loss equipment damage or might result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 20 ...

Page 24: ...ems Portable Personal Computer Keyboard Dock provided with some models Universal Stylus Pen provided with some models Pen Holder provided with some models USB C to HDMI VGA Travel Adapter provided with some models AC adaptor and power cord 2 pin plug or 3 pin plug Cleaning cloth provided with some models Documentation Quickstart Instruction Manual for Safety and Comfort Warranty Information If any...

Page 25: ...wice Start The word Start refers to the button in the lower left corner of the screen Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using the computer By following the recommendations in it you can reduce you...

Page 26: ...Dock Depending on the model you purchased your device might be provided with a Keyboard Dock hereafter referred to as keyboard dock Your device contains a main unit and an accessory unit The tablet computer as the main unit allows you to handle tasks that frequently require touch interactions while also providing portability the keyboard dock as the accessory unit to the tablet computer is designe...

Page 27: ...computer with the Keyboard dock connected For availability of Keyboard Dock refer to the following table Model Name Keyboard Dock PORTEGE X30T E provided PORTEGE WT30 E not provided tablet computer only Using the Kickstand Your device has a built in Kickstand which can be adjusted to various angles for a more comfortable user experience To use the Kickstand open it either from both sides or bottom...

Page 28: ...puter is operated in Laptop mode Stand mode and Drawing mode Docking the tablet computer only for X30T E Refer to the following recommended steps to dock your tablet computer Do not undock the tablet computer immediately after having docked it please wait at least 5 seconds Converting to laptop mode To use the computer in laptop mode do the following 1 Locate the security lock switch on the left s...

Page 29: ...ou Align the guide pins on the keyboard dock with the guide pin grooves on the bottom of the tablet computer and dock verifying that the USB Type C port on the bottom of the tablet computer aligns and connects with the docking connector on the Keyboard dock User s Manual 2 6 ...

Page 30: ...mputer 5 3 2 3 2 4 1 2 2 1 Guide pins 4 USB Type C port docking interface 2 Hinge 5 Release latch 3 Guide pin grooves Product appearance depends on the model you purchased Do not make a docking connection under the following situations otherwise malfunctions or damage might occur The back side of the tablet computer facing you Using the USB Type C port on the right side of the tablet computer User...

Page 31: ...ck the tablet computer immediately after undocking operation Wait at least 5 seconds Do not dock undock the tablet computer while Windows is starting up until Desktop or Start screen is shown while the computer is shutting down while the computer is entering Sleep Mode Hibernation Mode To undock the tablet computer from the keyboard dock do the following 1 Disconnect and remove all peripheral devi...

Page 32: ...o do this hold down the palm rest with one hand so that the body of the keyboard dock is not raised and slowly lift the tablet computer with the other hand holding the center position of the display screen as shown in the following figure Figure 2 8 Opening the computer Open and close the computer with reasonable care Opening it vigorously or slamming it shut might cause damage Be careful not to o...

Page 33: ...esult in minor injury Do not pick up the computer by its display panel when using in laptop mode Do not close the computer with pens or any other objects left in between the tablet computer and the keyboard dock Never turn the hinges without the tablet computer docked otherwise it might cause damage or possibly result in mechanical malfunction Do not press or push with excess force on the display ...

Page 34: ...k possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the computer is bought and should not be used outside this region For use in other regions buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adaptor to the computer always follow...

Page 35: ... 2 11 Connecting the DC output plug to the tablet computer 1 2 1 USB Type C port 2 DC output plug Figure 2 12 Connecting the DC output plug to the keyboard dock 1 2 1 USB Type C port for charging only 2 DC output plug When you connect the AC adaptor to the USB Type C port on the keyboard dock the second battery pack inside the keyboard dock also begins charging It might take longer to fully charge...

Page 36: ...o install the operating system properly follow the on screen instructions on each screen When it is displayed be sure to read the license terms and license agreement carefully Getting to know Windows For detailed information on what is new and how to operate Windows refer to Tips in the Start menu Start menu The Start menu is the launching pad for everything you can do in the Windows operating sys...

Page 37: ...nternet connection is available it also shows you the best search result from the Internet The personal assistant called Cortana may be available depending on your country region You can ask questions or talk to Cortana in your natural voice and Cortana answers your questions using information from the Internet To talk with Cortana an internal or external microphone is required Action Center You c...

Page 38: ... and Windows Hello Fingerprint Sign in options Windows offers a number of sign in options including Password PIN Fingerprint Face and Picture password authentication to prevent from unauthorized access If you have multiple sign in methods set for a user account you can select an option on the Windows login screen by clicking sign in options It is highly recommended to use Windows Hello Face indoor...

Page 39: ...ot turn the computer or peripheral devices back on immediately Wait a short period to avoid any potential damage Restarting the computer Certain conditions require that you restart the computer for example if you change certain computer settings To restart the computer there are several ways this can be achieved Click Start Power and then select Restart Press CTRL ALT and DEL simultaneously once t...

Page 40: ...trol Panel System and Security Power Options To restore the operation of the computer from Sleep Mode press and hold the power button or any key on the keyboard for a short amount of time If the computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode To prevent the computer fro...

Page 41: ...de feature does not save the status of any peripheral devices connected to the computer Save your data While entering Hibernation Mode the computer saves the contents of memory to the internal storage However for safety sake it is best to save your data manually Data will be lost if you disconnect the AC adaptor before the save is completed To prevent data loss do not switch to Hibernation Mode wh...

Page 42: ...what closing the lid does 2 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 3 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer takes a moment to save the current data in memory to the internal storage After you turn off the computer and the content of memory has been save...

Page 43: ...ing Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background Do not use utilities including those intended to enhance internal storage access speed They might cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writing or rewriting the media Set the computer on a level surface and avo...

Page 44: ...covery Media If the pre installed files are damaged you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it To perform this restoration do the following Make sure that the AC adaptor is connected during the restoring process Make sure to dock the tablet computer to Keyboard Dock before restoring the operating system onl...

Page 45: ...ion stores files which can be used to restore pre installed software in the event of a problem If you set up your internal storage again later do not change delete or add partitions in a manner other than specified in the manual otherwise you might find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on y...

Page 46: ...an hold down the Volume up button until the Boot menu is loaded after the computer is power on and then select HDD Recovery Choose Yes if you want to continue 3 Select Troubleshoot dynabook Maintenance Utility dynabook Recovery Wizard 4 Follow the on screen instructions to finish the recovery User s Manual 2 23 ...

Page 47: ...ch before you operate the computer Legal Footnote Non applicable Icons For more information regarding Non applicable Icons refer to the Legal Footnotes section Handle your computer carefully to avoid scratching or damaging the surface Tablet computer The following figure shows essential components of the tablet computer User s Manual 3 1 ...

Page 48: ...rophone jack 18 Camera LED back 7 DC IN Battery indicator 19 Camera back 8 USB Type C port 20 Wireless communication antennas not shown 9 Stereo speakers 21 Smart Card slot 10 Power button 22 Kickstand 11 Reset hole 23 Cooling vents 12 Volume up down button Provided with some models Product appearance depends on the model you purchased Infrared LED The Infrared LED blinks when Windows Hello Face i...

Page 49: ...ello please make sure that there is no other face in preview of Windows Hello setup dialog While web camera is capturing your face make sure that your face is in front of the web camera and you look directly at it Web Camera LED front The Web Camera LED glows when the Web Camera is operating Microphones The built in microphones allow you to import and record sounds for your application Refer to th...

Page 50: ...upports USB data transmission Video output audio stream can be included and USB Power Delivery The AC adaptor can be connected to this port in order to power the computer and charge the battery It is recommended to use the AC adaptor that was included with your computer or use AC adaptors specified by Dynabook Use of an incompatible AC adaptor might cause fire or damage to the computer possibly re...

Page 51: ...e computer s power on or off Reset hole Insert a slender object such as a needle into this hole to reset your system when the computer hangs Volume up down buttons Press the button to increase or decrease the volume SIM Card slot This slot allows you insert a SIM card which enables a high speed access to the Internet corporate Intranet and your email while you are away from office Refer to the Wir...

Page 52: ...injury Please make sure to dock the tablet computer to Keyboard Dock by using this USB Type C port only Making docking connection with any other USB Type C ports on this computer can cause malfunctions or damage to the computer Fingerprint Sensor This sensor enables you to enroll and sign in with a fingerprint in Windows Hello For more information refer to the on screen instructions in Windows Hel...

Page 53: ...opened and adjusted to various angles so that you can use the computer in different operating modes For details on how to use the Kickstand please refer to the Using the Kickstand section Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal obje...

Page 54: ...he mouse pointer and press the right button to display a menu or other function depending on the software you are using Keyboard The keyboard contains character keys control keys function keys and special Windows keys providing all the functionality of a full size keyboard Refer to the The Keyboard section for more information Release latch Release latch can be slided to the left unlock position i...

Page 55: ...atch cannot be slided External RGB monitor port This port provides 15 pin analog RGB port Refer to the External RGB monitor port pin assignment section for more information on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer HDMI out port HDMI out port can connect with Type A connector HDMI cable Right side The following figure shows ...

Page 56: ...s taskbar and then select the USB device that you want to remove Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury LAN jack This jack allows you to connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T...

Page 57: ... is designed for Power Delivery charging is provided on the right side of the keyboard dock Please note that this USB Type C port on the keyboard dock is used for connecting an AC adaptor only The AC adaptor connects to this port in order to power the computer and charge its internal battery packs It is recommended to use the AC adaptor that was included with your computer or use AC adaptors speci...

Page 58: ...that might interfere with pacemakers defibrillators or other medical devices If you wear a pacemaker keep separation between your medical device and the computer If you suspect that the computer is interfering with your medical device discontinue use and consult your physician for information related to your specific device The marked areas in the preceding illustrations show the location of magne...

Page 59: ...to the Legal Footnotes section CPU The processor type varies depending on model To check which type of processor is included in your model click Start dynabook PC Information Legal Footnote CPU For more information regarding CPU refer to the Legal Footnotes section Internal storage The capacity of the internal storage varies depending on the model Note that part of the internal storage overall cap...

Page 60: ...ide the tablet computer is charging White Indicates that the AC adaptor is connected and the battery pack inside the tablet computer is fully charged Flashing White Indicates a problem with the computer Please contact Technical Support No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge stops and the indicator go...

Page 61: ...the keyboard dock is fully charged No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge stops and the indicator goes out When the temperature of the battery pack falls to a normal range charging will resume This process occurs regardless of whether the computer s power is on or off User s Manual 3 15 ...

Page 62: ...y excessive impact to it Do not leave the tablet computer in a car or similar environment where it is exposed to direct sunlight Do not block the cooling vents when using the tablet computer held in your forearm Changing the screen orientation When operating the tablet computer in tablet mode you can change the screen orientation by rotating the tablet computer sideways The screen orientation auto...

Page 63: ...compass feature the compass needs to be calibrated for accuracy To calibrate disconnect the AC adaptor and remove all peripherals cables and then horizontally vertically rotate the tablet computer with the power on several times as shown in the illustration below Please note this is the most effective method of calibrating this computer Figure 4 2 Calibrating digital compass Do not place any produ...

Page 64: ... away from each other stretch This shows different levels of information or visually zooms in or out Rotate Put two fingers on an item and then turn your hand to rotate things in the direction you turn your hand Only some items can be rotated Slide Drag your finger on the touch screen to move through what is on the screen Swipe Quickly move your finger in from the edge of the screen without pausin...

Page 65: ...Touch Pad on the palm rest might support the following gestures Tap Tap once on the Touch Pad to activate an item such as an app Two Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using Similar to right click Pinch or stretch Place two fingers down on the Touch Pad and move them toward each other pinch or away fr...

Page 66: ...n and slide them vertically or horizontally from anywhere on the Touch Pad Slide towards left right switches between virtual desktops Slide up views all your open apps in task view Slide down shows the desktop Do not put items on the Touch Pad surface as it may cause an unintended action Some of the Touch Pad operations described in this section are only supported in certain applications Using the...

Page 67: ...he same as right click of a mouse Eraser The virtual eraser allows you to delete notes or sketches in applications that support eraser function By default the lower button functions as eraser Pen tip You can use pen tip to operate same like as by your finger You can choose to enable disable the Side buttons function in Pen Options To access it click Start Windows System Control panel Hardware and ...

Page 68: ... could cause maladjustment or short life Do not stain the Universal Stylus Pen with cosmetics or chemicals as this can cause a deterioration in appearance Use a glass wiping cloth or dry cloth to clean the Universal Stylus Pen Do not use volatile liquids such as alcohol thinner or petroleum benzine to clean the Universal Stylus Pen Do not apply excessive force to the Universal Stylus Pen tip as a ...

Page 69: ...ress and hold Touch the tip of the Universal Stylus Pen on the screen and hold until a white circle appears Lift the Universal Stylus Pen to open a pop up menu or execute a specific action Drag Touch the Universal Stylus Pen on the screen Without lifting the Universal Stylus Pen drag it across the screen to select text or objects Drag and drop Touch the Universal Stylus Pen on the screen to select...

Page 70: ... a new pen set from an authorized dealer Always use the refills delivered with the Universal Stylus Pen Use of an incompatible refill could cause a malfunction or characteristic deterioration A short and worn pen tip is difficult to pull out Replace the pen tip with a refill before it becomes too short to remove You can buy replacement pen sets from your authorized dealer The Keyboard The number o...

Page 71: ...ys F1 F12 are the 12 keys at the top of your keyboard The following specific functions are executed when the function keys are pressed in combination with the FN key Key Combination Function FN F1 Enters Lock computer mode To restore your desktop you need to log on again FN F2 Switches between the power plans FN F3 Switches the system to Sleep Mode FN F4 Turns the Microphone mute on or off FN F5 C...

Page 72: ...lication windows FN 3 Decreases the playback volume of the computer FN 4 Increases the playback volume of the computer FN Space Changes the display resolution FN S Allows you to search your computer the web or within an app FN Z Toggles the mode of the keyboard backlight between Timer On and Off Some functions show the toast notification at the edges of the screen Those toast notifications are ena...

Page 73: ...and rest your finger on the fingerprint sensor to recognize fingerprints During enrollment you might need to touch and lift your finger on the sensor repeatedly until setup is complete Follow the on screen instructions to finish the setup By enrolling the ID and password onto the fingerprint authentication feature it is no longer necessary to input the password from the keyboard Fingerprint featur...

Page 74: ...other object which might have a build up of static electricity on it Observe the following before you place your finger on the sensor whether for fingerprint enrollment registration or recognition Wash and dry your hands thoroughly Remove static electricity from your fingers by touching any metal surface Static electricity is a common cause of sensor failures especially when the weather is dry Cle...

Page 75: ...rchased the keyboard dock might contain a second battery pack to extend the battery operating time When the AC adaptor is not connected the main power source of the computer is the lithium polymer battery pack Real Time Clock RTC function The Real Time Clock RTC function is supported The battery pack provides power for the internal real time clock and calendar function and also maintains the syste...

Page 76: ...he AC adaptor to the USB Type C port on the keyboard dock or on the tablet computer the primary battery pack inside the tablet computer and the second battery pack inside the keyboard dock begin charging It might take longer to fully charge the second battery pack depending on the remaining system power You can charge only the second battery pack without docking the tablet computer With the tablet...

Page 77: ...er the following conditions The battery pack is extremely hot or cold if the battery pack is extremely hot it might not charge at all To ensure the battery pack charges to its full capacity charge it at room temperature of between 5 C to 35 C 41 95 F The battery pack is nearly completely discharged In this instance leave the AC adaptor connected for a few minutes and the battery pack should begin ...

Page 78: ...is it is noted that an often used older battery pack will not operate for as long as a new battery pack even when both are fully charged Maximizing battery operating time The usefulness of a battery pack depends on how long it can supply power on a single charge while how long the charge lasts in a battery pack depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode ...

Page 79: ... supplying power The DC IN Battery and or DC IN Second Battery indicator glows amber to indicate that the battery pack is being charged However if DC IN Battery and or DC IN Second Battery indicator does not glow this indicates that power is not being supplied Check the connections for the AC adaptor and the power cord 5 Charge the battery pack until the DC IN Battery and or DC IN Second Battery i...

Page 80: ...g the computer Before removing the Smart Card confirm that the Smart Card is not working with any program or system Remove the Smart Card after use Be careful not to bend the Smart Card while removing it from the computer Failure to follow these instructions might result in damage to the computer and or damage to the Smart Card 3 After inserting the Smart Card you should refer to its documentation...

Page 81: ...slot 3 SIM card tray 2 Slender object Diameter 0 8mm 4 SIM card Never allow metal objects such as screws staples and paper clips to enter the computer Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Do not touch the connectors on the SIM card or on the computer Debris on the connectors might cause access problems Removing a SIM ...

Page 82: ... underground or underwater Buildings streets or residential areas Near to high voltage cables Bad weather such as heavy rain or snow USB Type C Adapters Your tablet computer capabilities can be enhanced by connecting external devices such as RGB monitor to the USB Type C port via USB Type C adapters You can also charge your tablet computer by connecting the AC adaptor via the USB Type C adapter De...

Page 83: ... port simultaneously The USB Type C port Power Delivery Charging on this adapter is used for connecting an AC adaptor only USB data transmission is not supported by this port LAN Keyboard Dock has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T This section describes h...

Page 84: ...10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable do the following Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system might hang up Do not connect any other cable to the LAN jack except ...

Page 85: ...but you can also connect other external displays via available ports on the computer As the port operation of all external display devices have not been confirmed some devices might not function properly HDMI out port and External RGB monitor port on the keyboard dock can not be connected for use at the same time External RGB monitor port An external analog monitor can be connected to the External...

Page 86: ...g at the monitor Then it will be displayed with suitable size with correct aspect ratio HDMI out port HDMI High Definition Multimedia Interface out port digitally transfers both video and audio data without reducing the quality HDMI compatible external display devices including televisions can be connected via the HDMI out port To connect an HDMI compatible display device do the following As the p...

Page 87: ...onfigure the settings otherwise you might find that nothing is displayed Be sure to use the function key to select the display device before starting to play video Do not change the display device or audio device while playing media files Do not change the display device under the following conditions While data is being read or written While communication is being carried out Multi Monitor Your c...

Page 88: ...med local media contents or other online contents can be shared wirelessly with others To use wireless display either one of the following devices is required A compatible external display with built in support for wireless display An external display with HDMI port and a wireless display adaptor The wireless display adaptor is a device that connects to the external display via HDMI port and can r...

Page 89: ...or theft The computer has a security lock slot on the keyboard dock into which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Refer to the instructions for the product you are using for more information Connecting the security lock To connect a security cable to the ...

Page 90: ...h you always USB Type C Adapters You can purchase different types of USB Type C adapters as accessories from Dynabook Please contact your reseller or dynabook dealer regarding which type is available in your region Universal Stylus Pen Universal Stylus Pen can be purchased from your dynabook dealer for use as spare items spare pen tips and a tip draw out tool are included Not all the accessories a...

Page 91: ...nge of the middle point between the two microphones DTS Studio Sound DTS Studio Sound is a premium audio enhancement suite that utilizes revolutionary audio technology to provide the most immersive and realistic listening experience ever offered for a two speaker playback environment DTS Studio Sound provides the following features Advanced audio rendering to match 2D and 3D video content for enve...

Page 92: ...icrophone Array This tab allows you to set Main Volume Microphone Effects and Default Format Device advanced settings This tab allows you to choose the type of headphone or microphone and select devices when an external device is plugged in To choose the type of headphone or microphone do the following 1 Plug a headphone or microphone into the headphone microphone jack 2 Click the Device advanced ...

Page 93: ...for example a 3D application or video playback you might see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly User s Manual 4 32 ...

Page 94: ...on management tool available through the Windows operating system To run dynabook Settings click Start dynabook Settings This utility allows you to configure your computer settings on the following tabs Home Allows you to view the current BIOS EC version or change certain settings back to their default values eco Utility Allows you to manage the power consumption of your computer Keyboard Allows y...

Page 95: ...e situation the life cycle of the battery might not be extended properly To access this utility click Start dynabook Settings eco Utility For details on eco Utility click Please click here for more information before you use eco Utility in this tab to see the help file System Password The System Password tab allows you to set a password in order to restrict access to the computer Two levels of pas...

Page 96: ...the computer is started this text is displayed together with the prompt asking you to enter a password Supervisor Password If you set a Supervisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password Click Start dynabook Settings System Password Then click the down arrow next to Advanced options to show the Supervisor Password settings...

Page 97: ... Service Station dynabook Service Station allows your computer to automatically search for dynabook software updates or other alerts from Dynabook that are specific to your computer system and its programs This utility also provides hardware diagnostic and troubleshooting function and service The diagnostic or troubleshooting activity log is stored in your computer When Send diagnostic and trouble...

Page 98: ...t down 3 While holding down the Volume down button press the Power button to turn on the power Release the Volume down button after dynabook Setup Utility is loaded Make sure that fast startup is disabled in the Power Options by the following steps 1 Click Start Windows System Control Panel System and Security Power Options 2 Click Choose what the power buttons do or Choose what closing the lid do...

Page 99: ... feature automatically cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options Internal storage drive automatic power off 1 This feature automatically cuts off power to the internal storage drive when it is not accessed for a specified time with power bein...

Page 100: ... turn on the power you can continue working right where you left off Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the internal storage so that when you next turn on the power again you can continue working right where you left off You must enable the Hibernation Mode before using ...

Page 101: ...en if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled through the Power Options When the processor s temperature falls within normal range the fan and the processor operation returns to its standard speed If the processor s temperature reaches an unacceptably high level with either setting t...

Page 102: ...n this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from Technical Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first The items detailed in this c...

Page 103: ...m characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what...

Page 104: ...ait 10 15 seconds before turning on the power again by pressing the power button Insert a slender object such as a needle into the force shut down hole on the tablet computer Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or...

Page 105: ...r starts to load the Operating System instead of desired advanced options do the following Make sure that fast startup is disabled in the Power Options by the following steps 1 Click Start Windows System Control Panel System and Security Power Options 2 Click Choose what the power buttons do or Choose what closing the lid does 3 Click Change settings that are currently unavailable 4 Deselect the T...

Page 106: ...aches room temperature If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact Technical Support AC power If you have trouble turning on the computer with the AC adaptor connected check the status of the DC IN Battery indicator Refer to the Power Condition Descriptions section for further information Problem Procedure AC adaptor does ...

Page 107: ... computer as long as expected If you frequently recharge a partially charged battery the battery might not charge to its full potential In these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Create a power plan in the Power Options Real Time Clock Problem Procedure The BIOS setting and system date time are lost The lasting t...

Page 108: ... dealer Keyboard Keyboard problems can be caused by the setup and configuration of the computer Refer to the The Keyboard section for further information Problem Procedure Output to screen is garbled Refer to your software documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the k...

Page 109: ...er does not boot from the internal storage Check to see whether there is a disc in the external optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority Options setting under Change Boot Order within the dynabook Setup Utility Pointing device If you are using a USB mouse you should also refer to both the USB mouse section and the document...

Page 110: ...t sensitive enough Adjust the touch sensitivity To access it click Start Settings Devices Touchpad If you are still unable to resolve the problem contact Technical Support USB mouse Problem Procedure On screen pointer does not respond to mouse operation In this instance the system might be busy Try moving the mouse again after waiting a short while Remove the mouse from the computer and then recon...

Page 111: ...ngerprint sensor Problem Procedure Fingerprints cannot be registered or deleted 1 Save your work 2 Click Start Power and then select Restart 3 Hold down the F2 key and then release this key just after the computer is power on to show the dynabook Setup Utility Without the keyboard dock you can hold down the Volume down button until dynabook Setup Utility is loaded after the computer is power on 4 ...

Page 112: ...he function keys to increase or decrease volume Check the software volume settings Check to see if Mute is turned to Off Check to make sure that the headphone connection is secure Check within the Windows Device Manager application to ensure that the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you might be experiencing feedback from eith...

Page 113: ... disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor might not display when turned on again If this occurs press the function key to reset the di...

Page 114: ...box 5 Click the Save changes button If problems persist consult your LAN administrator Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure that the wireless communication function of the computer is on If problems persist contact your LAN administrator Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure that the wireless communication function of the computer...

Page 115: ...tion supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for curre...

Page 116: ...X30T E Approximately 316 0 w x 207 0 d x 9 1 h millimeters WT30 E not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000...

Page 117: ...rved Reserved 12 SDA Serial Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Serial Clock Signal O I O I Input to computer I O O Output from computer AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is use...

Page 118: ...VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250 V or 1 15P 125 V and three pin plug configuration must be 6 15P 250 V or 5 15P 125 V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the plug shapes for t...

Page 119: ... Division Multiplexing OFDM radio technology and is compliant to The IEEE 802 11 Standard on Wireless LANs Revision a b g n b g n or Revision a b g n ac as defined and approved by the Institute of Electrical and Electronics Engineers Bluetooth Modules are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio t...

Page 120: ...dio frequency safety standards and recommendations Dynabook believes wireless products are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of wireless pr...

Page 121: ... to be configured for all computers connected to the same network in order to re enable network connections Make sure to use new network name Security Dynabook strongly recommends that you enable encryption functionality otherwise your computer is open to illegal access by an outsider using a wireless connection If this occurs the outsider might illegally access your system eavesdrop or cause the ...

Page 122: ...5 65 to 5 85GHz and that these radars could cause interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment whic...

Page 123: ...e manufacturer s instructions as described in the user documentation that comes with the product This product complies with the following radio frequency and safety standards Europe Restrictions for Use of 2400 0 2483 5MHz Frequencies in Europe Azerbaijan Limited implementation No license needed if used indoor and power not exceeding 30 mW 14 77dBm Italy IT Implemented The public use is subject to...

Page 124: ... with the following conditions Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry information for automated monitoring and resources accounting systems Permitted to use SRD for other purposes for outdoor applications only when the installation height is not exceeding 10m above the ground surface 3 Maximum 100mW 20dBm EI...

Page 125: ...ecurity systems 3 Maximum EIRP density is 10mW MHz Maximum 100mW 20dBm EIRP Indoor applications is permitted to use Ukraine Limited implementation EIRP 100mW 20dBm with built in antenna s maximum gain is 6dBi Restrictions for Use of 5725 5875MHz Frequencies in Europe Russian Federation Limited implementation When duty cycle is 0 1 or using LBT Listen Before Talk technology Antenna height should no...

Page 126: ...ransmit power tolerances LTE frequency band support Band 1 2100 MHz Tx 1 920 1 980 MHz 23 dBm 1 dB Rx 2 110 2 170 MHz Band 3 1800 MHz Tx 1 710 1 785 MHz 23 dBm 1 dB Rx 1 805 1 880 MHz Band 7 2600 MHz Tx 2 500 2 570 MHz 22 dBm 1 dB Rx 2 620 2 690 MHz Band 8 900 MHz Tx 880 915 MHz 23 dBm 1 dB Rx 925 960 MHz Band 20 800 MHz Tx 832 862 MHz 23 dBm 1 dB Rx 791 821 MHz WCDMA frequency band support Band 1...

Page 127: ...sitifs fonctionnant dans la bande 5 15 5 25GHz sont réservés uniquement pour une utilisation à l intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les band...

Page 128: ...by the NCC any company enterprise or user is not allowed to change frequency enhance transmitting power or alter original characteristic as well as performance to an approved low power radio frequency devices Article 14 The low power radio frequency devices shall not influence aircraft security and interfere legal communications If found the user shall cease operating immediately until no interfer...

Page 129: ...interfere with any of the equipment listed above 2 If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication shown be...

Page 130: ...003 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Information about Intel AMT Your computer may support Intel Active Management Technology AMT depending on the model you purchased Using built in platform capabilities and popular third party management and security applications Intel AMT allows IT to better dis...

Page 131: ...nd enter the default password admin in the password field 2 Enter a new password Password must comply with the following requirements concerning character types and length Must be between 8 and 32 characters long Must contain at least one number 0 1 9 Must contain a mix of lower case a b z etc and upper case A B Z etc letter Must contain at least one special character of the following Underscore _...

Page 132: ... function must be reconfigured If there is a problem when you start the computer or initialize the Management Engine ME firmware after the RTC lasting time runs out the system will automatically reset itself during setup This is the function of AMT configurations and is not an error Enabling the AMT function might cause the network LAN Enable Disable items to be no longer changeable in dynabook Se...

Page 133: ...es CPU performance in your computer product might vary from specifications under the following conditions use of certain external peripheral products use of battery power instead of AC power use of certain multimedia computer generated graphics or video applications use of standard telephone lines or low speed network connections use of complex modeling software such as high end computer aided des...

Page 134: ...ding on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select models and configurations tested by Dynabook at the time of publication Recharge time varies depending on usage Battery might not charge while computer is ...

Page 135: ...ase the brightness of the screen Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed is lower than the theoretical maximum speed Copy Protection A...

Page 136: ...ator 3 11 3 14 Display automatic power off 5 6 screen 3 3 Documentation list 2 1 Dual Pointing Device Touch Pad 6 8 E Equipment checklist 2 1 External monitor problems 6 12 H HDMI out port 3 9 K Keyboard function keys 4 10 Function keys F1 F12 4 10 problems 6 7 Windows special keys 4 11 L LAN cable types 4 23 connecting 4 23 M Moving the computer 1 19 P Password power on 5 6 Starting the computer ...

Page 137: ...8 Keyboard 6 7 Overheating power down 6 5 Power 6 5 Real Time Clock 6 6 Sound system 6 11 Technical Support 6 14 Touch Pad 6 8 USB device 6 11 USB mouse 6 9 R Recovery hard disk drive 2 22 Recovery Media 2 21 Restarting the computer 2 16 S Security lock 4 28 SIM Card installing 4 19 removing 4 20 Sleep Mode setting 2 16 System automatic 5 6 Smart Card 4 18 Sound system problems 6 11 SSD automatic ...

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