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2 Troubleshooting Procedures

2-50

[CONFIDENTIAL]

PORTEGE R300 Maintenance Manual (960-591)

2.9 Modem

Troubleshooting

This section describes how to determine if the computer’s modem is functioning properly.
Perform the steps below starting with Procedure 1 and continuing with the other procedures
as required.

Procedure 1: Diagnostic Test Program Execution Check

Procedure 2: Connector Check and Replacement Check

Procedure 1

Diagnostic Test Program Execution Check

Insert the LAN/Modem/Bluetooth/IEEEE1394 test program in the USB floppy disk drive,
turn on the computer and run the test. Refer to Chapter 3,

Tests and Diagnostics,

for more

information about the diagnostics test procedures.

If any errors occur while executing the Sound/Modem/LAN test, go to Procedure 2.

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Summary of Contents for PORTEGE R300

Page 1: ... CONFIDENTIAL Toshiba Personal Computer PORTÉGÉ R300 Maintenance Manual TOSHIBA CORPORATION File Number 960 591 ...

Page 2: ...is manual s production However succeeding computers and manuals are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation Intel Intel Spee...

Page 3: ...e of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technic...

Page 4: ...nose and resolve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignments Keyboard scan character codes Key layout Wiring diagrams BIOS rewrite proc...

Page 5: ...pears on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input ...

Page 6: ...2 2 Troubleshooting Flowchart 2 3 2 3 Power Supply Troubleshooting 2 7 2 4 System Board Troubleshooting 2 21 2 5 USB FDD Troubleshooting 2 37 2 6 1 8 2 5 inch HDD Troubleshooting 2 40 2 7 Keyboard and Touch pad Troubleshooting 2 45 2 8 Display Troubleshooting 2 48 2 9 Modem Troubleshooting 2 50 2 10 LAN Troubleshooting 2 52 2 11 Bluetooth Troubleshooting 2 53 2 12 Wireless LAN Troubleshooting 2 55...

Page 7: ...2 Async Test 3 25 3 13 Hard Disk Test 3 26 3 14 Real Timer Test 3 29 3 15 NDP Test 3 31 3 16 Expansion Test 3 32 3 17 CD ROM DVD ROM Test 3 34 3 18 Error Code and Error Status Names 3 35 3 19 Hard Disk Test Detail Status 3 38 3 20 ONLY ONE TEST 3 40 3 21 Head Cleaning 3 48 3 22 Log Utilities 3 49 3 23 Running Test 3 51 3 24 Floppy Disk Drive Utilities 3 52 3 25 System Configuration 3 57 3 26 Wirel...

Page 8: ...rprint sensor board 4 21 4 10 Touch pad 4 23 4 11 LCD sensor switch assembly 4 24 4 12 LCD unit 4 25 4 13 Wireless LAN antenna Bluetooth antenna 4 29 4 14 Cover latch 4 30 4 15 HDD 4 31 4 16 CF unit 4 34 4 17 Front panel 4 36 4 18 LED board Microphone assembly Speaker assembly 4 37 4 19 USB module 4 39 4 20 Wireless LAN card 4 40 4 21 System board 4 41 4 22 MDC Modem Daughter Card 4 43 4 23 Heat s...

Page 9: ... the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Pin Assignments C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F Wiring Diagrams F 1 Appendix G BIOS rewrite Procedures G 1 Appendix H EC KBC rewrite Procedures H 1 Appendix I Reliability I 1 ...

Page 10: ...x CONFIDENTIAL PORTÉGÉ R300 Maintenance Manual 960 591 ...

Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...

Page 12: ...1 ii CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 13: ... Contents 1 1 Features 1 1 1 2 2 5 inch Hard Disk Drive 1 13 1 3 1 8 inch Hard Disk Drive 1 15 1 4 Keyboard 1 17 1 5 TFT Color Display 1 18 1 5 1 LCD Module 1 18 1 6 Power Supply 1 19 1 7 Batteries 1 21 1 7 1 Main Battery 1 21 1 7 2 RTC battery 1 22 1 8 AC Adaptor 1 23 ...

Page 14: ... Table 1 1 2 5 inch HDD specifications 1 13 Table 1 2 1 8 inch HDD specifications 1 15 Table 1 3 LCD module specifications 1 18 Table 1 4 Power supply output rating 1 20 Table 1 5 Battery specifications 1 21 Table 1 6 Time required for charges 1 21 Table 1 7 Data preservation time 1 22 Table 1 8 RTC battery charging data preservation time 1 22 Table 1 9 AC adapter specifications 1 23 1 iv CONFIDEN...

Page 15: ...els and options according to BTO system Refer to the Parts List for the configuration of each model and options Microprocessor The PORTÉGÉ R300 computer is equipped with one of the following processors Intel CoreTM Duo ULV 1 2GHz Processor Number U2500 Intel CoreTM Solo ULV 1 2GHz Processor Number U1400 1 06GHz Processor Number U1300 Intel Celeron M ULV 1 06GHz Processor Number 423 Chipset Equippe...

Page 16: ...A 1280 800dots thin type low temperature poly silicon TFT color display External monitor Supported via an RGB connector Keyboard An easy to use 84 US 85 UK key keyboard provides a numeric keypad overlay for fast numeric data entry or for cursor and page control The keyboard also includes two keys that have special functions in Microsoft Windows XP Touch pad A Touch Pad and control buttons in the p...

Page 17: ... SD card slot The SD card slot can accommodate Secure Digital flash memory cards with various capacities CF card slot The CF card slot can accommodate Compact flash memory cards with various capacities Fingerprint sensor The computer is equipped with a fingerprint sensor and fingerprint authentication utility They enable only person who has registered his her fingerprint to use the computer Sound ...

Page 18: ...een electronic devices such as computers and printers It supports wireless communication switch Wireless LAN The computer is equipped with PCI Express Mini Card type wireless LAN card that supports 802 11 b g or 802 11 a b g in the PCI Express Mini Card slot This function can be switched on and off by a switch on the computer Presentation button This button switches the display between internal di...

Page 19: ...1 Hardware Overview The front of the computer is shown in figure 1 1 Figure 1 1 Front of the computer PORTÉGÉ R300 Maintenance Manual 960 591 CONFIDENTIAL 1 5 ...

Page 20: ...1 Hardware Overview The system unit configuration is shown in figure 1 2 Figure 1 2 System unit configuration 1 6 CONFIDENTIAL PORTÉGÉ R300 Maintenance Manual 960 591 ...

Page 21: ...1 Hardware Overview Figure 1 3 is a block diagram of the system unit Figure 1 3 System unit block diagram PORTÉGÉ R300 Maintenance Manual 960 591 CONFIDENTIAL 1 7 ...

Page 22: ... 32KB Integrated L2 cache memory of 2MB Processor bus speed 533MHz Core voltage 1 1 to 0 85V 478 pin Micro FC PGA package Intel CoreTM Solo ULV Processor Speed 1 2GHz U1400 1 06GHz U1300 Integrated L1 cache memory of 64KB 32KB 32KB Integrated L2 cache memory of 2MB Processor bus speed 533MHz Core voltage 1 1 to 0 85V 478 pin Micro FC PGA package Intel Celeron M ULV Processor Speed 1 06GHz 423 Inte...

Page 23: ...ort BIOS ROM 8Mbits of flash memory are used 320KB for System BIOS 64KB for VGA BIOS 64KB for Fingerprint sensor 64KB for LAN BIOS 24KB for Boot 16KB for Parameter Block 32KB for Option Log Others North Bridge Intel Calistoga GM Supports Yonah Processor System Bus Supports System Memory DDR2 400 DDR2 533 DDR2 667 4GB max Internal Graphics Controller Inter Generation 3 5 Integrated GFX Core 250MHz ...

Page 24: ...odecs Intel High Definition controller Azalia USB 1 1 2 0 Controller 8 ports Built in LAN controller WfM 2 0 IEEE 802 3 compliance Power Management ACPI 2 0 compliance SMBus2 0 controller Low Pin Count LPC interface EC KBC Super I O IRQ controller Serial Interrupt Function Suspend Resume control Built in RTC GPIO 652 ball 31 31 2 51mm BGA Package PC Card Controller TI PCI7412 PCI I F CardBus Ultra...

Page 25: ...k External microphone jack Built in microphone Modem Controller Askey made one MDC is used This controller has the following functions One RJ11 port V 92 V 90 56K Modem FAX Supports Ring Wakeup Internal LAN Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T is used Controller Gigabit Ethernet...

Page 26: ... Supports 802 11b g or 802 11a b g Supports Wireless Communication SW Supports W LAN via PCMCIA Euro GSM GPRS Does not support WOL Other main system chips Clock Generator ICS made 954321AGLFT EC KBC Renesas made M306KAFCLRP PSC Toshiba made TMP86FS49UG Temperature sensor ADM made 1032ARMZ 2 Acceleration sensor ST Micro made LIS3L02AQ TPM Infineon made SLB9635 TT 1 2 ...

Page 27: ...cifications 1 2 Specifications Items TOSHIBA HDD2D34VZK0 1 TOSHIBA HDD2D35VZK0 1 TOSHIBA HDD2D32VZK0 1 TOSHIBA HDD2D30VZK0 1 Outline Width mm 69 85 dimensions Height mm 9 5 Depth mm 100 0 Weight g 102 max Storage size formatted 40GB 60GB 80GB 100GB Speed RPM 5 400 Data transfer rate To From media To From host 429 max 1 5 150MB s max 474 7 max 1 5 150MB s max 429 max 1 5 150MB s max 456 max 1 5 150...

Page 28: ...02W410 FUJITSU G8BC0002W610 FUJITSU G8BC0002W810 FUJITSU G8BC0002WA10 Outline Width mm 70 0 dimensions Height mm 9 5 Depth mm 100 0 Weight g 101 max Storage size formatted 40GB 60GB 80GB 100GB Speed RPM 5 400 Data transfer rate To From media To From host 61 3 max 1 5 150MB s max Data buffer size MB 8 Average seek time ms Read 12 Motor startup time s 4 typ ...

Page 29: ... 60GB or 80GB The HDD is shown in figure 1 5 Specifications are listed in Table 1 2 Figure 1 5 1 8 inch HDD Table 1 2 1 8 inch HDD specifications 1 8 inch HDD Specifications 1 2 Specification Parameter TOSHIBA HDD1442BZL02 TOSHIBA HDD1544BZK02 TOSHIBA HDD1584VZL02 Width mm 54 0 0 2 Height mm 8 0 0 15 5 0 0 15 Depth mm 78 5 0 3 Outline dimensi ons Weight g 62 max 51 max PORTÉGÉ R300 Maintenance Man...

Page 30: ...DD1544BZK02 TOSHIBA HDD1584VZL02 Storage size formatted 30GB 60GB 80GB Speed RPM 4 200 Data transfer speed Mbits s 131 1 to 283 3 164 3 to 341 Interface transfer rate Mbytes s 100 Ultra DMA mode 16 6 PIO mode Track density Track mm TPI Bit mm BPI 4 704 119 5k 31 8k 808k max 5 287 134 3k 39 9k 1013 8k max Buffer size Mbytes 2 or 8 Start time sec 3 5 typical 20 max ...

Page 31: ...acter key and control key The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller Figure 1 6 is a view of the keyboard See Appendix E about a layout of the keyboard Figure 1 6 Keyboard PORTÉGÉ R300 Maintenance Manual 960 591 CONFIDENTIAL 1 17 ...

Page 32: ... x 800 resolution The VGA in North Bridge can control internal and external WXGA support displays simultaneously Figure 1 7 shows a view of the LCD module and Table 1 3lists the specifications Figure 1 7 LCD module Table 1 3 LCD module specifications Specifications Item 12 1 inch WXGA TFT TMD G33C0003P110 Number of Dots 1 280 W x 800 H Dot spacing mm 0 204 H x 0 204 V Display range mm 261 12 H x 1...

Page 33: ...nnected to the computer 2 Detects DC output and circuit malfunctions 3 Controls the display of battery icon and DC IN icon 4 Turns the battery charging system on and off and detects a fully charged battery 5 Turns the power supply on and off 6 Provides the detection of a low battery 7 Calculates the remaining battery capacity 8 Controls the transmission of the status signal of the main battery The...

Page 34: ...0R9 P0V 0 9 No No No DDR2 SDRAM P3V 3 3 No No No Clock Generator Thermal Sensor GMCH SDRAM SPD ICH7 M HDD PC Card Cont PC Card Power PCI e Mini Card LED TPM LCD ALC262 SPI Flash E3V 3 3 Yes Yes No No ICH7 M PCI e Mini Card WLAN MDC Finger Sensor S3V 3 3 Yes Yes No EC KBC FM P3V 3 3 Flash Media BT P3V 3 3 No No No Bluetooth LAN E3V 3 3 Yes Yes No No LAN LAN1R2 E1V 1 2 Yes Yes No No LAN P5V 5 No No ...

Page 35: ...41 Ni MH 2 4 V 15mAh 1 7 1 Main Battery The removable main battery pack is the computer s main power source when the AC adaptor is not attached The main battery maintains the state of the computer when the computer enters in resume mode Battery Charge When the AC adapter is connected normal charging is used while the system is turned on and quick charge is used while the system is turned off Table...

Page 36: ...d fully the preservation time is as following Table 1 7 Table 1 7 Data preservation time Battery type Standby mode Boot mode Main battery 7 650 mAh 10 days 150 days Main battery 5 100 mAh 7 days 100 days 1 7 2 RTC battery The RTC battery provides power to keep the current date time and other setup information in memory while the computer is turned off Table 1 8 lists the charging time and data pre...

Page 37: ...e the battery Table 1 9lists the AC adapter specifications Table 1 9 AC adapter specifications Parameter Specification G71C0004A510 3 pin G71C0002SC10 2 pin Power 60W Peak 75W Input voltage 100V 240V Input frequency 50Hz to 60Hz Input current 1 5A or less 100V 240V 4Aload Output voltage 15V Output current 0A to 4A At constant voltage mode ...

Page 38: ...1 Hardware Overview 1 24 CONFIDENTIAL PORTÉGÉ R300 Maintenance Manual 960 591 ...

Page 39: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...

Page 40: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL PORTÉGÉ R300 Maintenance Manual 960 591 ...

Page 41: ...5 USB FDD Troubleshooting 2 37 2 6 1 8 2 5 inch HDD Troubleshooting 2 40 2 7 Keyboard and Touch pad Troubleshooting 2 45 2 8 Display Troubleshooting 2 48 2 9 Modem Troubleshooting 2 50 2 10 LAN Troubleshooting 2 52 2 11 Bluetooth Troubleshooting 2 53 2 12 Wireless LAN Troubleshooting 2 55 2 13 Sound Troubleshooting 2 57 2 14 SD card Slot Troubleshooting 2 60 2 15 CF card Slot Troubleshooting 2 61 ...

Page 42: ...re 2 1 Troubleshooting flowchart 2 4 Figure 2 2 A set of tool for debug port test 2 24 Tables Table 2 1 Battery icon 2 7 Table 2 2 DC IN icon 2 8 Table 2 3 Error code 2 9 Table 2 4 Debug port Boot mode error status 2 25 Table 2 5 FDD error code and status 2 38 Table 2 6 HDD error code and status 2 43 ...

Page 43: ... NOTE Before replacing the system board it is necessary to execute the subtest 03 DMI Information save of the 3 3 Setting of the hardware configuration in Chapter 3 After replacing the system board it is necessary to execute the subtest 04 DMI Information recovery and subtest 08 System configuration display of the 3 3 Setting of the hardware configuration in Chapter 3 Also update with the latest E...

Page 44: ...n the figure of board and module connection in and after 2 3 Power Supply Troubleshooting 1 Cable connection is described in the figure as line 2 Pin connection is described in the figure as arrow e g Connection of modem 2 2 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 45: ...wchart steps check the following Ask the user if a password is registered and if it is ask him or her to enter the password Make sure that Windows XP preinstalled by Toshiba is installed on the hard disk Operating systems not preinstalled by Toshiba can cause the computer malfunction Make sure all optional equipment is removed from the computer Make sure the USB FDD When connected to the computer ...

Page 46: ...2 Troubleshooting Procedures Figure 2 1 Troubleshooting flowchart 1 2 2 4 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 47: ...2 Troubleshooting Procedures Figure 2 1 Troubleshooting flowchart 2 2 PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL 2 5 ...

Page 48: ...y display test ONLY ONE TEST perform the Keyboard Touch pad Troubleshooting Procedures in Section 2 7 5 If an error is detected on the display test perform the Display Troubleshooting Procedures in Section 2 8 6 If an error is detected on the modem test perform the Modem Troubleshooting Procedures in Section 2 9 7 If an error is detected on the LAN test perform the LAN Troubleshooting Procedures i...

Page 49: ...y status Battery icon DC IN icon The Power Supply Controller PSC displays the power supply status through the Battery icon and the DC IN icon in the LCD as listed in the tables below To check the power supply status install a battery pack and connect an AC adaptor Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery is charged and the external DC is input It has no relatio...

Page 50: ...a malfunction the DC IN icon blinks orange It shows an error code When the icon is blinking perform the following procedure 1 Remove the battery pack and the AC adapter 2 Re attach the battery pack and the AC adapter If the icon is still blinking after the operation above check the followings Check 1 If the DC IN icon blinks orange go to Procedure 2 Check 2 If the DC IN icon does not light go to P...

Page 51: ...ant digit Example Error code 11h Error codes are given in hexadecimal format Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below Then go to Check 2 Table 2 3 1 Error code in Intel chipset model Error code Where Error occurs 1 h AC Adaptor 2 h 1st Battery 3 h 2nd Battery 4 h S3V output 5 h E5V output 6 h E3V output 7 h 1R5 E1V output 8 h 1...

Page 52: ...is no load 23h 1st battery charge current is over 4 3A in charging 24h Correction value of 0 A is out of designed value 25h 1st battery charge current is over 0 3A in not charging 2nd Battery Error code Meaning 32h 2nd battery discharge current is over 0 5A when there is no load 33h 2nd battery charge current is over 2 7A in charging 34h Correction value of 0 A is out of designed value 35h 2nd bat...

Page 53: ...ge is under 2 81V when the computer is booting up 64h E3V voltage is under 2 81 V when EV power is maintained 1R5 E1V output Error code Meaning 70h 1R5 E1V voltage is over 1 80V when the computer is powered on off 71h 1R5 E1V voltage is under 1 275V when the computer is powered on 72h 1R5 E1V voltage is under 1 275V when the computer is booting up 74h 1R5 E1V voltage is under 1 275V when EV power ...

Page 54: ...he computer is powered on off B1h 1R5 E1V voltage is under 1 275V when the computer is powered on B2h 1R5 E1V voltage is under 1 275V when the computer is booting up B4h 1R5 E1V voltage is under 1 275V when EV power is maintained and OUTV7 EV is designated 1R8 B1V output Error code Meaning C0h 1R8 B1V voltage is over 2 16V when the computer is powered on off C1h 1R8 B1V voltage is under 1 53V when...

Page 55: ...wered on E2h PTV voltage is under 0 89V when the computer is booting up Miscellaneous Error code Meaning F0h The sub clock does not oscillate Table 2 3 2 Error code in ATI chipset model Error code Where Error occurs 1 h AC Adaptor 2 h 1st Battery 3 h 2nd Battery 4 h S3V output 5 h E5V output 6 h E3V output 7 h PMV output 8 h 1R8 B1V output 9 h PPV output A h PTV output B h PMV output C h 1R8 B1V o...

Page 56: ...harge current over 0 5A when there is no load 23h 1st battery charge current is over 4 3A in charging 24h Correction value of 0 A is out of designed value 25h 1st battery charge current is over 0 3A in not charging 2nd Battery Error code Meaning 32h 2nd battery discharge current is over 0 5A when there is no load 33h 2nd battery charge current is over 4 3A in charging 34h Correction value of 0 A i...

Page 57: ...he computer is powered on 62h E3V voltage is under 2 81V when the computer is booting up 64h E3V voltage is under 2 81 V when EV power is maintained and OUTV2 EV is designated 1R5 E1V output Error code Meaning 70h PMV voltage is over 1 44V when the computer is powered on off 71h PMV voltage is under 0 85V when the computer is powered on 72h PMV voltage is under 0 85V when the computer is booting u...

Page 58: ...en the computer is powered on off B1h PMV voltage is under 0 85V when the computer is powered on B2h PMV voltage is under 0 85V when the computer is booting up B4h PMV voltage is under 0 85V when EV power is maintained and OUTV7 EV is designated 1R8 B1V output Error code Meaning C0h 1R8 B1V voltage is over 2 16V when the computer is powered on off C1h 1R8 B1V voltage is under 1 53V when the comput...

Page 59: ...ck does not oscillate Check 2 In the case of error code 10h or 12h Make sure the AC adaptor cord and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet If the cables are connected correctly go to the following step Connect a new AC adaptor and or AC power cord if necessary If the error still exists go to Procedure 5 Check 3 In the case of error code 22h to 25h Make sure th...

Page 60: ... 3 Make sure the DC IN jack is firmly connected to the connector CN8800 on the system board If the DC IN jack is not firmly connected go to Procedure 1 If it is connected go to Check 4 Check 4 Use a multimeter to make sure the AC adaptor output voltage is close to 15 V If the output is several percent lower than 15 V go to Check 5 If the output is close to 15 V go to Check 6 Check 5 Connect a new ...

Page 61: ...eck 2 Make sure the battery is properly installed If the battery is properly installed go to Check 3 Check 3 The battery pack may be completely discharged Wait a few minutes to charge the battery pack If the battery pack is still not charged go to Check 4 Check 4 The battery s temperature is too hot or cold Return the temperature to a normal operating condition If the battery pack still is not cha...

Page 62: ...board and connection After checking the connections perform the following Check 1 When AC adapter is connected Check 1 AC adapter may be faulty Replace the AC adapter with a new one If the problem still occurs perform Check 2 Check 2 System board may be faulty Replace the system board with a new one When AC adapter is not connected When driving with battery pack Check 1 Battery pack may be faulty ...

Page 63: ...determine if the system board and CPU are defective or not functioning properly Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Debugging Port Check Boot Mode Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check ...

Page 64: ...ructs returns all system settings to their default values Then the system reboots If error message b appears often when the power is turned on replace the RTC battery If any other error message displays perform Check 2 a Bad HDD type Check system Then press F1 key b RTC battery is low or CMOS checksum is inconsistent Press F1 key to set Date Time c Bad configuration Check system Then press F1 key ...

Page 65: ...age 17 or 18 appears go to the HDD Troubleshooting Procedures in Section 2 6 If the error message 19 appears go to the Optical Drive Troubleshooting Procedures in Section 2 9 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 FIRST 64KB MEMORY ERROR 5 FIRST 64KB MEMORY PARITY ERROR 6 VRAM ERROR 7 SYSTEM MEMORY ERROR 8 SYSTEM MEMORY PARITY ERROR 9 MEMORY ERROR 10 EXTENDED MEMORY PARITY ERR...

Page 66: ...r 4 2 Connect the debug port test cable and RS 232C cross cable to the test board 3 Connect the RS 232C Cross cable to the PC that displays the test results 4 Boot the compute1r in DOS mode 5 Execute GETDPORT COM in the text menu in CPU REAL mode Insert the FD for starting D port into FDD and input FD starting drive dport The D port status is displayed in the following form 6 When the D port statu...

Page 67: ...k checksum skip when returned to S3 halts when error F000H CHECK SUM CHECK Checksum other than boot block skip when returned to S3 BTBK_CALC_CHKSUM_END EC KBC rewrite check If rewrite is requested go to BIOS rewrite process Key input F001H When a key is pressed check if it is Tilde key or Tab key BTBK_INI_SC_START F002H Initialization of SC F003H BTBK_INI_SC_ERR F004H BTBK_SC_HW_FAILURE F005H Enab...

Page 68: ...F00BH When request BIOS EC KBC rewriting Blinks green cycle 2s on 1s off 1s BTBK_CANT_UPDATE_BIOS When BIOS renewal is prohibited Blinks orange cycle 2s On 1s Off 1s Prohibition of USB BEEP Key input Waiting for key input FDC reset Setting parameters for 2HD 1 44MB Reading of first sector If it is the data of 1 44MB 2HD the media type is definite Setting of parameters for 2DD 720KB Retrieval of CH...

Page 69: ...esh interval to 30μs IRT_INI_SPREG_END Check of DRAM type and size at cold boot When unsupported memory is connected becoming HLT after beep sound HLT when DRAM size is 0 F101H SM RAM stack area test HLT When it can not be used as a stack Cache configuration Cache permission L1 L2 Cache CMOS access test at cold boot HLT when an error is detected Battery level check of CMOS CMOS checksum check Init...

Page 70: ...EM_ERR PnP RAM checksum check Resume error F177H RSM_PNPRAM_ERR Transition to RESUME MAIN Reset of CPU clock to low Prohibition of all SMI Clearance of resume status Return to ROM Turning area of C0000h to EFFFFh to PCI Prohibition of DRAM Resume error process Setting of resume error request F103 Copying ROM RAM of system BIOS HLT when error occurs IRT_BIOS_SIGN_CHK F104H Check of BIOS signature A...

Page 71: ...speaker gate works normally CPU clock measurement Check of parameter block A Permission of SMI except auto off function Control of excess of rated input power Battery discharging current control 1CmA AC adapter rated over current control Dividing procedures for time measuring by IRT Setting for clock generator Initialization of devices which need initialization before PCI bus initialization CPU In...

Page 72: ...C test F107H Password Initialization IRT_CHK_INI_SYS2_END PCI bus initialization connection of DS Bus Initialization of LAN information F108H Check of WakeUp factor IRT_INI_PCI_END Task generation for waiting INIT_PCI completion CMOS data initialization 2 PnP initialization Setting of setup items Waiting for the completion of Multi box status check F109H H W setting based on resource IRT_MK_SYSRES...

Page 73: ...10BH Output code generation IRT_CHK_INI_SYS3_END F10CH FIRST_64KB_CHECK Check of first 64KB memory IRT_CHK_F64KB_END F10DH INIT_INT_VECTOR Initialization of vectors IRT_INI_VECT_END F10EH INIT_NDP Initialization of NDP IRT_INI_NDP_END Storing of CMOS error status to IRT_ERR_STS_BUF Timer initialization start EC initialization Reading of battery information F10FH INIT_SYSTEM Initialization of syste...

Page 74: ...NIT_DMAC Initialization of DMA Boot IRT_INI_DMAC_END F11BH CHECK_PRT Check of printer existence For models supporting Printer port IRT_CHK_PRT_END F11CH CHECK_SIO Check of SIO model supporting SIO IRT_CHK_SIO_END Check of password Waiting for FDD initialization completion In the case of Reboot Waiting for HDD initialization completion Check of key input during IRT waiting for KBC initialization co...

Page 75: ...820h function Waiting for AC Link initialization completion Renewal of table for DMI Copying ACPI table to uppermost of extension memory Waiting for completion of setting clock generator When error occurred halt at F121 IRT_CLOCK_GENERATOR_ERR Waiting for completion of initialization of Serial port for models supporting SIO Cancel of NMI Mask TIT check sum Clear of the IRT flag of Runtime side Upd...

Page 76: ...Bluetooth Update of DMI Wakeup factor Update of SM BIOS structure table PCI device configuration space close Cache control Renewal of parameter block A Process for CPU Make the CPU clock to be set by SETUP Waiting of motor off completion of disabled HDD Final decision of USB FDD drive information Post processing of PRE_BOOT_SETUP Clear of PWRBTN_STS Enabling POWER Button F124H IRT_PRE_BOOT_SETUP_E...

Page 77: ...st Menu Refer to Chapter 3 Tests and Diagnostics for more information on how to perform these tests 1 System test 2 Memory test 3 Keyboard test 4 Display test 5 Floppy Disk test 6 Hard Disk test 7 Real Timer test 8 NDP test 9 Expansion test 10 Only One test 11 Wireless LAN test 12 Sound test 13 LAN Modem Bluetooth IEEE1394 test If an error is detected during these tests go to Procedure 4 ...

Page 78: ...36 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 Procedure 4 Replacement Check The system board connectors may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and replace it ...

Page 79: ... 2 Diagnostic Test Program Execution Check Procedure 3 Connector Check and Replacement Check Procedure 1 USB FDD Head Cleaning Check USB FDD head cleaning operation details are given in Chapter 3 Tests and Diagnostics Connect a USB floppy disk drive to a computer and insert the Diagnostics Disk in the USB floppy disk drive turn on the computer and run the test Clean the USB FDD heads using the cle...

Page 80: ...e protect tab is disabled If any other errors occur while executing the FDD diagnostics test go to Check 1 Table 2 5 FDD error code and status Code Status 01h Bad command error 02h Address mark not found 03h Write protected 04h Record not found 06h Media removed 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h Not drive error 80h Time out error EEh Write ...

Page 81: ...nnections are loose reconnect firmly and repeat Procedure 2 If any of the connections is damaged or there is still an error go to Check 2 Check 2 The USB FDD or USB FDD cable may be defective or damaged Replace it with a new one If the USB FDD is still not functioning properly perform Check 3 Check 3 Replace the System board with a new one following the steps in Chapter 4 Replacement Procedures PO...

Page 82: ...rt the Toshiba DOS system disk and restart the computer with U key holding down Perform the following checks Check 1 Type C and press Enter If you cannot change to drive C go to Check 2 If you can change to drive C go to Procedure 2 Check 2 Type FDISK and press Enter Choose Display Partition Information from the FDISK menu If drive C is listed go to Check 3 If drive C is not listed return to the F...

Page 83: ...ear or CD ROM ERROR After 5 seconds this message will disappear Check 2 If either of the following messages appears go to Check 3 If the following messages do not appear perform Check 5 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key when ready Check 3 Using the SYS command of the DOS transfer the system to the 2 5 HDD If the system i...

Page 84: ...the test program refer to the Chapter 3 Check 1 Format the 2 5 HDD using DOS FORMAT command Type as FORMAT C S U If the 2 5 HDD can not be formatted perform Check 2 Check 2 Using the DOS FDISK command set the 2 5 HDD partition If the partition is not set go to Check 3 If it is set format the 2 5 HDD using DOS FORMAT command Check 3 Using the Diagnostic Disk format the 2 5 HDD with a format option ...

Page 85: ...one following the instructions in Chapter 4 Replacement Procedures The error codes and statuses are listed in Table 2 6 If an error code is not generated or the problem still exists go to Procedure 5 Table 2 6 HDD error code and status Code Status 01h Bad command error 02h Address mark not found 04h Record not found 05h HDC not reset 07h Drive not initialized 08h Overrun error DRQ 09h DMA boundary...

Page 86: ...system board In the case of 1 8 inch HDD Make sure the HDD is firmly connected to CN1800 on the system board If any of the connections are loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The HDD may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 3 Check 3 Th...

Page 87: ...continue with the other procedures as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test or Only one Test in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Proced...

Page 88: ... Check 1 Make sure the keyboard cable is securely connected to CN3230 on the system board If the connection is loose reconnect firmly and go to Procedure 1 If there is still an error go to Check 2 Check 2 The keyboard or its cable may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 6 Check 3 Make sure the...

Page 89: ...hapter 4 Replacement Procedures If the problem still exists perform Check 5 Check 5 The touch pad SW cable may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 8 Check 6 The system board may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures ...

Page 90: ...est program is stored on the computer s Diagnostics disk This program checks the display controller on the system board Insert the Diagnostics disk in the computer s floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for details If an error is detected go to Procedure 2 Procedure 2 Connector Check and Cable Check Check 1 Make sure the LCD cable is secu...

Page 91: ...ith a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still exists perform Check 2 Check 2 Replace the LCD module with a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still exists perform Check 3 Check 3 The display controller on the system board may be damaged Replac...

Page 92: ...er procedures as required Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Insert the LAN Modem Bluetooth IEEEE1394 test program in the USB floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for more information about the diagnostics test procedures...

Page 93: ...the Modem jack If connections are disconnected connect them firmly and repeat Procedure 1 If the modem is still not functioning properly perform Check 2 Check 2 The MDC may be defective or damaged Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the modem is still not functioning properly perform Check 3 Check 3 The MDC cable may be defective or damaged Replace ...

Page 94: ...t program If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check The RJ 45 jack with LAN cable is connected to the system board If the LAN malfunctions the system board might be damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following check Check 1 Make sure the RJ 45 jack is firml...

Page 95: ...2 Connection Check Procedure 3 Replacement Check Procedure 1 Transmitting Receiving Check Make sure the wireless switch on the left side of the computer is turned On If it is not slide the switch toward the back of the computer to turn it on Check 1 Execute Bluetooth test program Perform the test following the instructions described in Chapter 3 Bluetooth Test Program You will need a second comput...

Page 96: ...dure 1 If the Bluetooth module is still not functioning properly go to Procedure 3 Procedure 3 Replacement Check The Bluetooth antenna Bluetooth module sound board and system board are connected to the circuits Any of these components may be damaged Refer to Chapter 4 Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks Check 1 The Blueto...

Page 97: ...nt Check Procedure 1 Transmitting Receiving Check Make sure the wireless switch on the left side of the computer is turned On If it is not slide the switch toward the back of the computer to turn it on Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program Check 1 Execute test program for the wireless LAN function to check the transmitting receiving functi...

Page 98: ...functioning properly go to Procedure 3 Procedure 3 Replacement Check The wireless LAN antenna wireless LAN card and the system board are connected to the circuits Any of these components may be damaged Refer to Chapter 4 Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks Check 1 The wireless LAN card may be defective or damaged Replace ...

Page 99: ...sound functions are functioning properly Perform the steps below starting with Procedure 1 and continuing with the other procedures as required Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check Procedure 3 Replacement Check Procedure 1 Diagnostic Test Program Execution Check Insert the Sound test program in the USB floppy disk drive turn on the computer and run the te...

Page 100: ... speakers are still not functioning properly go to Procedure 3 Check 2 If the headphone does not work properly the headphone cable may be disconnected Make sure the headphone cable is firmly connected to J6310 on the system board If the sound function still does not work properly Procedure 3 Check 3 If the external microphones do not work properly external microphone cable may be disconnected Make...

Page 101: ...ew one If the speakers still do not work properly go to Check 3 Check 2 If the Built in microphone do not sound properly the Built in microphone may be defective or damaged Replace it with a new one If the Built in microphone still do not work properly go to Check 3 Check 3 If the headphone or external microphone does not sound properly the system board may be defective or damaged Replace the syst...

Page 102: ...be read If the card is not recognized or data are not red go to Procedure 2 Procedure 2 Connector Check and Replacement Check The SD card is connected to IS2101 on the System board Check 1 The SD card and system board may be disconnected Make sure the SD card is firmly inserted to IS2101 If not insert them firmly If the SD card is still not functioning properly perform Check 2 Check 2 The SD card ...

Page 103: ...is not recognized or data are not red go to Procedure 2 Procedure 2 Connector Check and Replacement Check The CF card is connected to IS2140 on the CF card board Check 1 The CF card CF card board and system board may be disconnected Make sure the CF card is firmly inserted to IS2140 on the CF card board and the CF FPC is firmly connected to the connector CN2160 on the CF card board and the connect...

Page 104: ...591 Check 3 The CF card board may be faulty Replace it with a new one following the step in Chapter 4 Replacement Procedures If the problem continues perform Check 4 Check 4 The system board may be faulty Replace it with a new one following the step in Chapter 4 Replacement Procedures ...

Page 105: ...iled in Procedure 1 to Procedure 3 execute Procedure 4 Procedure 1 Setting Windows Log ON password Procedure 2 Registration of fingerprint Procedure 3 Authentication of fingerprint Procedure 4 Connector Check and Replacement Check CAUTION Scan your finger shown below 1 Lay your finger straight to the sensor and put lightly the first joint of your finger at the centerline of the fingerprint sensor ...

Page 106: ...a new password 6 Press Tab key 7 Type the password again 8 Click Create Password button 9 When Do you want to make your files and folders private appears in Computer administrator click Yes Make Private Procedure 2 Registration of fingerprint 1 Logon by user s account to register the fingerprint 2 Open Start All Programs Protector Suite QL User Enrollment 3 After displaying User Enrollment click N...

Page 107: ... Next When the finger print has been enrolled User s Password appears Slide your finger enrolled or type the password Click Next 5 Type the Windows logon password in Enter your password and click Next User s Password appears PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL 2 65 ...

Page 108: ...Procedures 6 Confirm that the box of Run interactive tutorial is checked when proceeding wit seeing Tutorial and click Next 7 Watch the Video carefully click Next 2 66 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 109: ...ight side of the touchpad and slide your finger toward you Slide your finger four times Four boxes are filled with fingerprints At this time when you click the Replay video you can watch the video that you have watched in Procedure 6 PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL 2 67 ...

Page 110: ...ading and want to practice again click Try again When you have fully succeeded in four times of reading the message of Fully succeeded appears 9 Click Next The display of User s Fingers 10 Click the box you want to enroll 2 68 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 111: ...e of Succeeded appears When you do not enroll your finger within two minutes after User s Fingerprint has been displayed an error message appears At the time click OK and enroll your fingerprint When you attempt to enroll your finger that has been enrolled you can not enroll Enroll your other finger again 10 Enroll another finger in Procedure 9 Enroll two fingers at least 11 The display that recom...

Page 112: ...p password two times in the following display This password is different from the password of Windows logon 14 Click Next The Finish display appears 15 Click Finish Welcome display appears 2 70 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 113: ...red and slide your finger toward you When authenticated Success is displayed in the fingerprint authentication display When not authenticated well warning message appears If you fail continually ten times or more you can not use the fingerprint authentication about one minute When not authenticated type the password to logon to Windows PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL 2 71 ...

Page 114: ...rprint sensor board and connector CN9520 on the system board If not connect it firmly If the Fingerprint sensor is still not functioning properly perform Check 2 Check 2 The Fingerprint sensor cable may be faulty Replace it with a new one If the problem persists perform Check 3 Check 3 The Fingerprint sensor board may be faulty Replace it with a new one If the problem persists perform Check 4 Chec...

Page 115: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...

Page 116: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 3 ...

Page 117: ...2 3 Heatrun test program 3 8 3 3 Setting of the hardware configuration 3 9 3 4 Heatrun Test 3 11 3 5 Subtest Names 3 12 3 6 System Test 3 14 3 7 Memory Test 3 16 3 8 Keyboard Test 3 17 3 9 Display Test 3 18 3 10 Floppy Disk Test 3 21 3 11 Printer Test 3 23 3 12 Async Test 3 25 3 13 Hard Disk Test 3 26 3 14 Real Timer Test 3 29 3 15 NDP Test 3 31 3 16 Expansion Test 3 32 3 17 CD ROM DVD ROM Test 3 ...

Page 118: ... 53 3 25 System Configuration 3 57 3 25 1 Function Description 3 57 3 25 2 Operations 3 58 3 26 Wireless LAN Test Program Atheros 3 59 3 26 1 Setting the responder machine 3 60 3 26 2 Test procedure 3 61 3 26 3 Contents of the test and errors 3 62 3 27 Wireless LAN Test Program Intel made b g a b g 3 66 3 28 LAN Modem Bluetooth IEEE1394 Test Program 3 70 3 28 1 LAN test 3 70 3 28 2 Modem test 3 73...

Page 119: ... 93 Tables Table 3 1 Subtest names 3 12 Table 3 2 Error codes and error status names 3 35 Table 3 3 Hard disk controller status register contents 3 38 Table 3 4 Error register contents 3 39 Table 3 5 Error message 3 76 Table 3 6 Error code for Bluetooth test BD_ADDR 3 77 Table 3 7 Error code for Bluetooth test BD_ADDR of the DUT 3 81 Table 3 8 Common error code 3 83 ...

Page 120: ...3 Tests and Diagnostics 3 vi CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 121: ...It is also included in one of Diagnostic Disks The heatrun test is automatic test program which executes the some tests successively NOTE Before starting the diagnostics be sure to follow these steps 1 Check all cables are connected firmly 2 Exit any application and close Windows 3 Check if All Devices is selected in the Device Config in SETUP menu 3 1 1 Diagnostics menu The DIAGNOSTIC MENU consis...

Page 122: ...t module USB test A USB cable USB test An external CRT monitor Expansion test A CD test media TOSHIBA CD ROM TEST DISK or ABEX TEST CD ROM Sound test A DVD test media DVD ROM TEST DISK TSD 1 Sound test A music CD Sound test A store bought CD RW media CD ROM DVD ROM test A microphone Sound test Headphones Sound test A cleaning kit to clean the floppy disk drive heads Head Cleaning An exclusive mode...

Page 123: ...ams Initial configuration DMI information save DMI information recovery System configuration display E2PROM test MAC GUID DMI T D You will need the following equipment to perform some of the programs The Diagnostics Disk Main T D 3 1 3 Heatrun test program The heatrun test starts automatically after the selection You will need the following equipment to perform this program The Diagnostics Disk Ma...

Page 124: ...t 1 Repair Main and press Enter To start the H W initial information setting tool press 2 or select 2 Repair Initial config set and press Enter To start the Heatrun test press 3 or select 3 Repair Heatrun and press Enter NOTE When replacing the system board it is necessary to execute the followings 1 Before replacing save the DMI information by executing subtest 03 DMI information save in 3 3 Sett...

Page 125: ... c copyright TOSHIBA Corp 20XX DIAGNOSTICS MENU 1 DIAGNOSTIC TEST 2 ONLY ONE TEST 3 4 HEAD CLEANING 5 LOG UTILITIES 6 RUNNING TEST 7 FDD UTILITIES 8 SYSTEM CONFIGURATION 9 POWER OFF NOTE To exit the DIAGNOSTIC TEST MENU press the Esc key If a test program is in progress press Ctrl Break to exit the test program If a test program is in progress press Ctrl C to stop the test program PORTEGE R300 Mai...

Page 126: ...TER TEST 7 ASYNC TEST 8 HARD DISK TEST 9 REAL TIMER TEST 10 NDP TEST 11 EXPANSION TEST 12 CD ROM DVD ROM TEST It is not supported 88 ERROR RETRY COUNT SET FDD HDD 99 EXIT TO DIAGNOSTICS MENU Functions 1 through 12 are the Diagnostic Tests Function 88 sets the floppy disk drive and hard disk drive error retry count 0 255 To exit the submenu of the Diagnostic Test and returns to the Diagnostics Menu...

Page 127: ...uter may be slightly different from the one shown above Select the desired subtest number from the subtest menu and press Enter The following message will appear TEST LOOP YES or NO ERROR STOP YES or NO Use the right and left arrow keys to move the cursor to the desired option Selecting YES of TEST LOOP increases the pass counter by one each time the test cycle ends and restarts the test cycle Sel...

Page 128: ...r Table 3 1 in section 3 5 describes the function of each test on the subtest Table 3 2 in section 3 18 describes the error codes and error status names for each error Details of tests in DIAGNOSTIC TEST MENU are described on and after section 3 6 As for other service programs refer to section 3 20 to 3 25 3 2 2 H W initial information setting tool After selecting this test the following menu appe...

Page 129: ...s the item again Setting of the CPU set table Setting of the micro code Setting of the EHSS Inputting and writing of DMI information When the DMI information is displayed the following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name is displayed Input the computer s model name and press Enter e g DynaBook 2 ...

Page 130: ...MI data in a floppy disk Subtest 03 DMI information recovery This is one of tools to copy the DMI information to a new PCB after replacing This subtest writes all the DMI data in the floppy disk into the new PCB NOTE Since the data of UUID is updated every time when this subtest DMI information recovery is done the saved UUID data is not written Subtest 04 System configuration display This subtest...

Page 131: ...Running Test are executed successively For more details on the procedure and test content refer to Running Test When the heatrun test ends normally following message appears in the display HEATRUN NORMAL END Press any key to continue Press any key and return to the startup menu NOTE The test result Errorlog txt is stored in the floppy disk The result is displayed in the same format as Log Utilitie...

Page 132: ...FF Geyserville Quick charge DMI read 2 MEMORY 01 02 03 04 05 Conventional memory Protected Mode Protected Mode cache off Cache memory on off Stress 3 KEYBOARD 01 Pressed key code display 4 DISPLAY 01 02 03 04 05 06 07 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD Brightness 5 FLOPPY DISK 01 02 03 04 05 Sequentia...

Page 133: ... receive Wraparound board 8 HARD DISK 01 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP 11 EXPANSION 01 02 PCMCIA wraparound Not supported RGB monitor ID 12 CD ROM DVD R...

Page 134: ...2 To check the CPU fan press 1 and Enter To check the GPU fan press 2 and Enter To check both CPU fan and GPU fan press 0 and Enter The following message will appear Test Fan Revolution 0000RPM start Make sure the fan does not rotate then press Enter The following message will appear Test Fan Revolution Low speed Start Make sure the fan rotates at low speed then press Enter The following message w...

Page 135: ... Subtest 05 DMI read This subtest displays the information in the Flash ROM in the following format DMI Data Display Ver X XX Model Name XXXXXXXXXXX Version Number XXXXXXXXXXXX Serial Number XXXXXXXX Model Number XXXXXX XXXXX UUID Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press Enter to EXIT To exit this subtest and return to the SYSTEM test menu press Enter ...

Page 136: ...m 1MB to maximum MB and reads the new data and compares the result with the original data Subtest 03 Protected Mode cache off This subtest executes the same way as the subtest 02 with the cache off Subtest 04 Cache memory on off To test the cache memory a pass through write read comparison of 5Ah data is run repeatedly to the test area 7000 Program size to 7000 7FFF 32 KB to check the hit miss rat...

Page 137: ...Pressed key code display When a key is pressed the scan code character code and key top name are displayed on the screen in the format shown below The Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift and Right Shift keys are displayed in reverse screen mode when pressed The scan codes character codes and key top names are shown in Appendix E KEYBOARD TEST IN PROGRESS 302000 Scan code Ch...

Page 138: ...tion for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays bands of gradations for mixed colors then for red green and blue Nex...

Page 139: ... Mode 118 1024 768 16M The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter after displaying the Mode 118 Subtest 05 All dot on off for LCD This subtest displays an all white screen then an all black screen The display changes automatically every three seconds and the screen returns to the...

Page 140: ...HHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and ret...

Page 141: ... mode and start track to be tested and press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXXSTATUS...

Page 142: ...rack No Head No Subtest 01 Sequential read This subtest performs a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk Subtest 02 Sequential read write This subtest continuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Random address d...

Page 143: ...ssage will appear after selecting the subtest 01 to 03 of the printer test channel 1 XXXXh channel 2 XXXXh channel 3 XXXXh Select the channel number 1 3 The printer I O port address is specified by the XXXXh number The computer supports three printer channels Select the printer channel number and press Enter to execute the selected subtest Subtest 01 Ripple pattern This subtest prints characters f...

Page 144: ...btest prints the various print types shown below Subtest 03 Wraparound NOTE To execute this subtest a printer wraparound connector must be connected to the computer s printer port This subtest checks the output and bi directional modes of the data control and status lines through the parallel port wraparound connector 34M741986G01 Both output and bi directional modes are tested 3 24 CONFIDENTIAL P...

Page 145: ...test 01 FIR SIR point to point send NOTE To execute subtests 01 and 02 each computer must have access to the other computer s infrared port This subtest sends 20h through 7Eh data to the receive side then receives the sent data and compares it to the original data through the FIR SIR port Subtest 02 FIR SIR point to point receive This subtest is used with subtest 01 described above This subtest re...

Page 146: ... up disks as described below Check to see if the Microsoft Create System Disks Tools MSCSD EXE still exists in the System Tools Folder This tool can be used only once If it exists use it to back up the pre installed software then use the Backup utility in the System Tools folder to back up the entire disk including the user s files Refer to the operating system instructions 1 The following message...

Page 147: ...t digit of the STATUS indicates the drive being tested and the last two digits indicate the error status code as explained in the table 3 2 of the section 3 18 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD sequentially...

Page 148: ...B 6 cylinder D24974 7 cylinder Subtest 05 Partial Read This subtest reads 1GB data which is in minimum middle and maximum address of the HDD area Subtest 06 Write specified address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read specified address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtest 08 Sequ...

Page 149: ...PRESS ENTER KEY TO EXIT TEST 2 If the current date is not correct input the correct date at the Enter new date prompt and press Enter 3 The following messages will appear Current date XX XX XXXX Current time XX XX XX Enter new time PRESS ENTER KEY TO EXIT TEST 4 If the current time is not correct input the correct time in 24 hour format To enter press Shift The time is updated To exit the test pre...

Page 150: ... time are erased This subtest checks the real time clock increments making sure the date and time are displayed in the following format Current date 12 31 1999 Current time 23 59 58 The real time increments are automatically executed and the following is displayed Current date 01 01 2000 Current time 00 00 00 PRESS Enter KEY TO EXIT TEST To exit the test press Enter ...

Page 151: ... CONFIDENTIAL 3 31 3 15 NDP Test To execute the NDP test select 10 from the DIAGNOSTICS TEST MENU press Enter and follow the directions on the screen Subtest 01 NDP This test checks the following functions of NDP Control word Status word Bus Addition Multiplication ...

Page 152: ...r is required This subtest checks the following signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 04 00004 40 80 xx Wa...

Page 153: ...ith monitor ID function is required Connect the external monitor to the PC for the test of ID acquisition The judgment of acquisition is based on the panel data In simultaneous display mode or internal display mode in which the panel data is acquired this subtest will fail Therefore make sure only the external display is selected when executing this subtest ...

Page 154: ...ISK TSD 1 For the subtest 04 use a CD RW on the market Subtest 01 Sequential read This subtest is a sequential reading of one block units 2K bytes of all the logical addresses Subtest 02 Read specified address This subtest reads one block data from a specified address Subtest 03 Random address data This subtest reads one block data and multi block data from random addresses 200 times Subtest 04 RW...

Page 155: ... ERROR 1st Batt ROM SENSING ERROR 2nd Batt ROM THORMISTOR ERROR 1 ROM THORMISTOR ERROR 2 ROM THORMISTOR ERROR 3 Memory 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR Keyboard FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR HUB GET DESCR ERROR ...

Page 156: ...FAULT PRT SELECT LINE PRT OUT OF PAPER PRT POWER OFF PRT BUSY LINE ASYNC 01 02 04 08 10 20 40 80 88 05 06 RS232C DTR ON TIME OUT RS232C CTS ON TIME OUT RS232C RX READY TIME OUT RS232C TX FULL TIME OUT RS232C PARITY ERROR RS232C FRAMING ERROR RS232C OVERRUN ERROR RS232C LINE STATUS ERROR RS232C MODEM STATUS ERROR SIR TIME OUT ERROR FIR TIME OUT ERROR HDD 05 07 09 0B BB 08 01 02 04 10 20 40 80 11 AA...

Page 157: ...OL WORD ERROR NDP STATUS WORD ERROR NDP BUS ERROR NDP ADDITION ERROR NDP MULTIPLAY ERROR EXPANSION C1 C3 C4 C5 C6 C7 C8 CB CC CE CF ADDRESS LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA CARD TYPE ERROR ZV_CONT ERROR CD ROM DVD ROM 01 02 03 04 05 06 09 11 20 40 80 90 B0 BAD COMMAND ILLEGAL LENGTH UNIT ATTENTION MEDI...

Page 158: ...C error register The contents of the HDC status register and error register are listed in Tables 3 3 and 3 4 Table 3 3 Hard disk controller status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write fault condition ...

Page 159: ...orrectable 0 There is no uncorrectable data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There is no ID field in the requested sector 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or command abort 1 TK0 Track 0 0 The hard disk found track 0 during a recalibrate command 1 The hard disk could not find track 0 during a recalibrate command...

Page 160: ...s Select test 2 from the DIAGNOSTIC MENU and press Enter The following menu appears in the display ONLY ONE TEST Menu XXXXXXXXX 1 Pressed Key Display 2 Touch Pad 3 Wireless communication switch 4 USB 5 LED 6 Button 7 Acceleration sensor 9 Exit to Common Test Press test number 1 7 9 Select the subtest number you want to test and press Enter To return to the Common Test menu select 9 and press Enter...

Page 161: ...essed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function that causes the key s display character to blink Press Del Enter to end the test NOTE The actual display may be different from the above image according to the model PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL 3 41 ...

Page 162: ...oving your finger on the touch pad towards the upper left the POINTING display changes according to the following illustration If a touch pad switch is pressed the BUTTONS displays appear on the right side one by one The parameters appear above the BUTTONS 1 or 2 corresponding to the pressed touch pad switch highlights To end this subtest press two touch pad switches at the same time 3 42 CONFIDEN...

Page 163: ...fter Sliding the switch to OFF position return to the ONLY ONE TEST menu automatically Subtest 04 USB NOTE When executing this subtest USB test module and USB cable must be connected This subtest checks if USB port works properly The following menu appears in the display ONLY ONE TEST Menu XXXXXXXXX 0 Port 0 Right side 1 Port 1 Upper port of the left 2 Port 2 Lower port of the left 9 Exit Press te...

Page 164: ...ss Fn F11 key Num on off 4 Slide BT W LAN switch L R on off Confirm corresponding LED lights properly Press Enter and following message appears in the display Check DC IN Power Main Battery LED Green Check if the color of the message changes orange to green alternately Press Enter and return to the ONLY ONE TEST menu Subtest 06 Button This subtest checks if Jog dial works properly The following me...

Page 165: ...appears in the display if the test ends without an error Step 3 L C R Press Function button Jog dial Press Function button Jog dial to R OK message appears in the display if the test ends without an error Press any key return to each Steps if NG or Press any key message apprears After finalizing Step3 successfully the screen returns to the Only One Test menu automatically ...

Page 166: ...h vertical plane to get the stability of machine 2 The vertical wall or plane is necessary 3 Prevent the machine from shake or shock Vertical plane Flat desk Set the machine against the vertical plane with the Front upward Example The figure below shows the name and position of each side 3 46 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 Right side Left side Back Front Top heaven surface ...

Page 167: ...he flat desk with the right side of machine upward Then press Enter to detect the data on this setting of machine The following message appears in the display The front establishes in the upper direction Press Enter key Set the machine against the vertical plane on the flat desk with the front of machine upward Then press Enter to detect the data on this setting of machine The following message ap...

Page 168: ...rogram 3 21 2 Operations 1 Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING VX XX Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the cleaning start message appears the FDD head cleaning has begun 4 The display a...

Page 169: ...ults in RAM This function can store data on a floppy disk or output the data to a printer or the display The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status HSTS 9 Error status name ERROR STATUS NAME If the power switch is turned...

Page 170: ...FD Log Read 7 FD Log Write 2 The error information displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log information to a printer The 6 key reads the log informa...

Page 171: ...test pull out the test program and insert a floppy disk which has been formatted by FORMAT command of DOS 1 Pull out the test program and insert a floppy disk which has been formatted by FORMAT command of DOS 2 Select 6 from the DIAGNOSTIC MENU and press Enter the following messages for selectable tests will appear in the display in order FDD write read test Y N Printer wrap around test Y N Serial...

Page 172: ...shiba DOS FORMAT command This program can format a floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the contents of ...

Page 173: ...ge Type select 0 2DD 3 2HD c Select a media drive type number and press Enter A message similar to the one below will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Diagnostics Disk from the FDD insert the work disk and press any key The following message will be displayed when the FDD format is executed FDD TYPE TRACK XXX FDD T...

Page 174: ...ted FDD TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Copy start track head XXX X d The following message will appear Insert target disk into drive A Press any key when ready e Remove the source disk from the FDD then insert a formatted work disk and press any key The following message will appear and start copying to the target disk track head XXX X f When the amount of data is too large to b...

Page 175: ...e will appear Select a media mode 2HD media mode 1 1 20MB 2 1 44MB 3 1 23MB e The following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number head number and sector number you want to dump The system will access the d...

Page 176: ...e dump select 3 Press number key 1 up 2 down 3 end l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No 5 HDD ID READ program Selecting HDD ID displays the following HDD ID configuration HDD ID Read VX XX Drive 1 Model No XXXXXXX Press Enter key Press Enter to return to the FDD UTILITIES MENU ...

Page 177: ...uired The System Configuration program contains the following configuration information for the computer 1 Processor Type Code L2 cache 2 Chip set VRAM 3 BIOS ROM version 1st ID 2nd ID 4 Boot ROM version 5 EC total version 6 PS Microprocessor version 7 Total Memory Size Conventional memory 8 Battery code 9 HWSC 10 FSB Voltage 11 The number of printer ports 12 The number of ASYNC ports 13 Math co p...

Page 178: ... ID XXH BOOT ROM Version VX XX EC Total Version VX XX PS Micon Version VX XX Total Memory Size XXXXXXMB Conventional Memory XXXKB Battery Code XXXXXXXXXXXX HWSC XXXXXXX FSB XXXXXMHz Voltage XEh X Printer Adapter LPT1 XXXX LPT2 XXXX LPT3 XXXX X ASYNC Adapter COM1 XXXX COM2 XXXX COM3 XXXX X Math CO Processor X USB Floppy Disk Drive s Track XX Head XX Sector XX X Hard Disk Drive s 1 Sectors XXXXX XXX...

Page 179: ... to perform this test The computer must be booted by the Responder T D In this test the following items are tested 1 SKU check of Module 2 MAC Address Check 3 Communication test of 11a mode 4 Communication test of 11b mode 5 Communication test of 11g mode 6 SKU MAC Check 11a b g communication test NOTE This test take time until it completes To start the Wireless LAN test program follow the steps b...

Page 180: ... mode Please exchange FD for MB5x Responder media m Atheros MB6x setup mode Please input the s h r m key and push the Enter key 3 The RAM drive name which has been set at booting is displayed and command input is requested Input mb6x X and press Enter The part of X is the RAM drive name In the following display it is C 1 440 1K C Installed Device RAMDRIVE Please input the following command mb6x X ...

Page 181: ... Please exchange FD for MB4x DUT media h Atheros MB5x DUT mode Please exchange FD for MB5x DUT media r Atheros MB5x Responder mode Please exchange FD for MB5x Responder media m Atheros MB6x setup mode Please input the s h r m key and push the Enter key 2 The RAM drive name which has been set at booting is displayed and command input is requested Input mb6x X and press Enter The part of X is the RA...

Page 182: ...s displayed Select the test number Atheros MB6x DUT mode Maintenance T D Menu 1 SKU check of Module 2 MAC Address Check 3 Communication test of 11a mode 4 Communication test of 11a mode Main Antenna Only 5 Communication test of 11b mode 6 Communication test of 11b mode Main Antenna Only 7 Communication test of 11g mode 8 Communication test of 11g mode Main Antenna Only 9 All the tests of module SK...

Page 183: ...led Wireless LAN card is checked If it is not incorrect MAC address the following is displayed MAC Address Check OK a Case of All FF error Mac Address Check NG FFFFFF FFFFFFh b Case of All 00 error Mac Address Check NG 000000 000000h 3 Communication test of 11a mode The check of connection of 11a mode antenna and transmitting receiving test are executed When the test has been finished normally the...

Page 184: ... the test has been finished normally the following is displayed 11b Communication Test OK When an error has detected the following is displayed 11b Communication Test NG Please refer to log txt 5 Communication test of 11g mode The check of connection of 11g mode antenna and transmitting receiving test are executed When the test has been finished normally the following is displayed 11g Communicatio...

Page 185: ...heck 11a b g communication test All the test is executed in the order of SKU check of Module MAC Address Check Communication test of 11a mode Communication test of 11b mode and Communication test of 11g mode The check of connection of 11g mode antenna and transmitting receiving test are executed ...

Page 186: ... Connection Maintenance T D Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11a mode 5 Communication test of 11g mode 6 All the tests of 11a b g Card SKU MAC Check 11a b g communication test SELECT TEST No 1 6 To execute the subtest input the subtest number and press Enter Subtest01 SKU check of module This subtest displays SKU ...

Page 187: ...again Subtest02 MAC Address Check This subtest displays the MAC address Selecting this subtest following message will appear in the display MAC CHECK MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to the test menu If a defective is found during the test following message will appear in the display MAC CHECK ERROR MAC all F MAC XXXXXXXXXXXX MAC Address Check NG Press any key and ret...

Page 188: ...essage which antenna is defective is displayed Main Antenna Test NG Aux Antenna Test NG Press any key and return to the test menu Subtest04 Communication test of 11a mode This subtest execute transmitting receiving test in 802 11a mode using the main antenna If a defective is not found during the test OK message will appear in the display Press any key and return to the test menu If a defective is...

Page 189: ...l appear in the display When pressing any key the following message is displayed 11g Communication Test NG When a defective is detected in the test following typical cause is considered Connection of wireless LAN card Defective wireless LAN card Disappearance of MAC address data Checking the connection execute the subtest again Subtest06 All the tests of 11a b g Card All the tests is executed in t...

Page 190: ...message will appear Microsoft Windows XX Startup Menu 1 LAN 2 Modem 3 Bluetooth 4 IEEE1394 Enter a choice Press the number you want to test and press Enter NOTE It is impossible to go back to startup menu once you choose the test Therefore LAN Modem Bluetooth IEEE1394 test can not be executed successively 3 28 1 LAN test To execute LAN test press 1 and Enter The following message will appear i8256...

Page 191: ... Repeat count 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto negotiation TxRx Test Destination Address xxxxxxxxxxxx Source Address xxxxxxxxxxxx 100Base TX Full Duplex TRANSMIT RECEIVE NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display PORTEGE R300 Maintenance Manua l 960 591 CONFIDENTIAL 3 71...

Page 192: ...C to abort External Loopback Test PASSED Testing completed Loopback Test Complete 1000Base Auto negotiation TxRx Test CE Test Complete NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display Subtest03 Marvel NOTE This Subtest is not supported in this computer 3 72 CONFIDENTIAL PORTEGE R300 Maintenance...

Page 193: ...Enter Following message will appear Modem loopback test ICHx MDC Test Program with Modem Sound Line Test Version X X Scorpio Modem Initialize OK Digital Loopback Test OK RJ11 Connector Check LED Operator s Check OK is displayed when a error is detected NG is display when a error is not detected NOTE The menu displayed by your computer may be slightly different from the one shown above RJ11 Connect...

Page 194: ...nter NOTE Use another computer that can communicate by the Bluetooth as a reference machine to perform this test The following test is executed consecutively The following Bluetooth test menu will appear Bluetooth sub system test program VX XX 1 BD_ADDR check 3 Communications test DUT mode T communications test TEST mode Press test number 1 3 T ...

Page 195: ...ng message will appear Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co Initializing When the machine has passed the test it displays BD_ADDR If BD_ADDR has no problem the following message is displayed Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h PPPPPP A SSSSS SSSSS P P A A S S S S P P A A S S PPPPPP A A SSSSS SSSS...

Page 196: ...D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h FFFFFF A III L F A A I L F A A I L FFFFFF A A I L F AAAAAAA I L F A A I L F A A III LLLLLLL Table 3 5 Error message Message Contents Invalid BD_ADDR all 00 0x000000000000 Invalid BD_ADDR all FF 0xFFFFFFFFFFFF Invalid BD_ADDR bit0 1 bit40 1b Invalid BD_ADDR bit1 1 bit41 1b Invalid BD_ADDR define in the file Defined BD_AD...

Page 197: ... exists 0x0c Command Disallowed 0x0d Host Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14 Other End Terminated Connection Low Resources 0x15 Ot...

Page 198: ...etooth System in detail Subtest03 Communication tests DUT mode This subtest checks the Bluetooth communication functions Preparing the tester machine for the Bluetooth test program Insert a floppy disk containing the test program into the tester machine and turn on the tester machine The Bluetooth test menu will appear Press 3 to select the test and press Enter in the target machine The following ...

Page 199: ...etooth communication test When the machine has passed the test it displays BD_ADDR of the DUT If the connection with the tester is completed the progress bar stops The following message is shown Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h CCCC OOO M M PPPPPP L EEEEEE TTTTTTT EEEEEEE DDDDD C C O O MM MM P P L E T E D D C O O M M M...

Page 200: ... D for PCSE CS Air VerX XX Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h III N N CCCC OOO M M PPPPPP L EEEEEE TTTTTTT EEEEEEE I NN N C C O O MM MM P P L E T E I N N N C O O M M M M P P L E T E I N N N C O O M M M PPPPPP L EEEEEE T EEEEEEE I N N N C O O M M P L E T E I N NN C C O O M M P L E T E III N N CCCC OOO M M P LLLLLLL EEEEEE T EEEEEEE Testing is finished _Press any key to...

Page 201: ...lready exists 0x0c Command Disallowed 0x0d Host Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14 Other End Terminated Connection Low Resources 0...

Page 202: ... Unsupported LMP Parameter Value 0x21 Role Change Not Allowed 0x22 LMP Response Timeout 0x23 LMP Error Transaction Collision 0x24 LMP PDU Not Allowed 0x25 Not Exist 0x26 Not Exist 0x27 Not Exist 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail ...

Page 203: ... not exist 0x3b Module exists not error 0x3c Command Line is wrong 0x3d Side band access driver is not resident 0x3e Bluetooth driver for DOS is not resident 0x3f Get Status function of Side band access driver is not normal 0x40 No reply to inquiry 0x41 Device Descriptor can not be acquired USB I F is not normal 0x42 Sideband reset timeout occurs 0x43 Descriptor type is wrong 0x44 Descriptor is ac...

Page 204: ...ress test number 1 3 To execute the TEST select the test number you want to execute and press Enter Subtest01 Transmit Receive test NOTE Before executing subtest 01 be sure to execute subtest 02 in the responder machine This program checks the data transporting between responder machine and target machine and compare them with the original data through the IEEE1394 cable Subtest 02 Responder set T...

Page 205: ... Reboot the computer from the HDD The following message will appear WSS Sound blaster pro Diagnostics program 1 Sound Standard 2 Sound Legacy 3 CD Sound Standard 4 CD Sound Legacy It outputs at the speaker and lineout Press test number 1 4 Input the test number and press Enter 3 29 1 Sound Standard test To execute the Sound Standard test press 1 and Enter The following menu will appear in the disp...

Page 206: ...is subtest is selected the following message will appear Recording play test And the following message will appear DOS 4GW Protected Mode Run time Version X XX Copyright c Tenberry Software Inc XXXX After this message appears display stops briefly In this timing sound is recorded from internal microphone After the recording is completed the computer plays back the sound recorded after the followin...

Page 207: ...n be measured as a sine wave When the subtest is executed the sine wave is played while expanding sine wave from 16KB to 64KB The display returns to the Sound Standard test menu after the test ends Subtest 03 Line IN recording play This subtest executes the same test as the subtest01 by recorded sound from the different port Line in port For more details on the subtest refer to the subtest01 Micro...

Page 208: ...1 Test media Toshiba made test media CD DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXX STATUS XXX 01 Japanese Narration 02 English Narration 03 Test Tone A 100Hz 20Hz 04 Test Tone B 400Hz 3KHz L R Drive 0 ATAPI status 00 Command XX Block address XXXXXXXX Block l...

Page 209: ...3 be sure to set the sound at proper volume This subtest plays sine wave while changing its table from 100Hz to 20Hz The test returns to the CD Sound Standard menu after the test ends Subtest 04 Test Tone B This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left speaker to right speaker The test returns to the CD Sound Standard menu after th...

Page 210: ...XXXXX Block length XXXXXXXX Final Block address XXXXXXXXX Select the track number you want to test and press Enter twice The following message appears in the display and selected track is played Play start CD sound Press any key play stop After pressing any key the music stops and the display returns to the selection menu of the track number NOTE When the CD ROM test is executed ALL DEVICE must be...

Page 211: ...attery a Battery Save Mode b PCI Express Link ASPM c Enhanced C States 4 Password 5 HDD Password a HDD b HDD Password Mode c User Password d Master Password 6 Boot Priority a Boot Priority b HDD Priority c Network Boot Protocol 7 Others a Core Multi Processing b Dynamic CPU Frequency Mode c Execute Disable Bit Capability d Virtualization Technology e Auto Power On f Front Button s when Display Clo...

Page 212: ...ilt in HDD d CD ROM 11 PCI Bus a PCI Bus 12 Security Controller a TPM b Clear TPM Owner 13 Display a Power On Display b LCD Display Stretch c TV Type 14 Peripheral a Internal Pointing Device b EXT Keyboard Fn c Parallel Port Mode 15 Legacy Emulation a USB KB Mouse Legacy Emulation b USB FDD Legacy Emulation c USB Memory BIOS Support Type 16 PCI LAN a Built in LAN ...

Page 213: ...0 2 Accessing the SETUP Program Turn on the power while pressing ESC the following menu appears Check system Then press F1 key Then press F1 The following display appears PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL 3 93 ...

Page 214: ... PgDn to move between the two pages 2 Press either the Space bar or Back Space to change the value Accepting Changes and Exiting the SETUP Window 1 Press End to accept the changes you made If the changed item does not require the system to reboot the following message is displayed Are you sure Y N If the changed item requires the system to reboot the following message is displayed Are you sure Y N...

Page 215: ...uration When you access SETUP the current configuration is displayed 1 To show the factory preset configuration press Home 2 Press End and then press Y to accept the factory preset settings NOTE When you execute the default setting the following settings are not changed Password Execute Disable Bit function ...

Page 216: ...is automatically calculated by the computer You cannot change this value 2 System Date Time Use this option to set the computer s system date time a Date Use this option to set the system date of the computer b Time Use this option to set the system time of the computer 3 Battery This option is used to select Full Power Low Power or User Setting of the battery save mode Full Power The following sh...

Page 217: ... set of options can be selected in the submenu Processing Speed This feature changes the CPU processing speed High CPU operates at high speed Default Low CPU operates at low speed CPU Sleep Mode Use this option to enable or disable the CPU sleep function Enabled Enables sleep mode Default Disabled Disables sleep mode LCD Brightness Use this option to set the level of LCD brightness Super Bright Fu...

Page 218: ...f and the processing speed is increased Cooling optimized If the CPU becomes too hot the fan turns on automatically in a high speed to cool down the CPU Gives priority to the decrease of temperature at the bottom of the PC b PCI Express Link ASPM Enabled Saves power consumption when the PCI Express device is not used Default Auto Saves power consumption when the PCI Express device is not used whil...

Page 219: ...Master User Sets Master HDD Password and User HDD Password c User Password This item sets User password For details on setting user password refer to the User s Manual d Master Password This item sets the Master HDD password This can be set Master User is set in the HDD password Mode For details refer to the User s Manual 6 Boot Priority This tab sets the priority for booting the computer and the ...

Page 220: ...USB Built in HDD c Network Boot Protocol Use this option to set the starting method via a network PXE Sets to PXE protocol Default RPL Sets to RPL protocol 7 Others Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use a Dynamic CPU Frequency Mode Use this option to choose a setting from the followings Dynamically Swit...

Page 221: ...et in the sequence of month and day If Alarm Date is set to Disabled the computer will be powered on at the same time every day Press to move the cursor to the right and to move the cursor to the left when you set the date and time NOTE 1 Do not remove the AC adapter and battery pack at the same time when you use this feature If you do so data saved by the resume function will be lost You must als...

Page 222: ...is option is selected the power switch does not work when the AC adaptor and power cord are not connected and the display is closed Disabled When this option is selected the power switch does not work when the display is closed e Performance Battery Life Setting Battery operating time and computer processing power can be controlled by changing the memory bus frequency Battery Life Setting the memo...

Page 223: ...option displays the configuration method a Device Config The devices are initialized when the PNP OS loads Setup by OS Initializes devices which is needed to load an operating system Operating system initializes other devices Default All Devices All devices will be initialized If you are using an OS that does not have PNP capacity select All Devices The Display shows the following message Device C...

Page 224: ...en the TPM is set to Disabled This is executed when the PC is disposed or the owner of the PC changes When the cursor is on this item and the Space is pressed message is displayed and the PC waits Y E S and Enter key inputs by the user When Y E S and Enter keys are pressed the data is disposed After changing the display of TPM item is changed to Disabled and this item becomes not displayed and the...

Page 225: ...If your operating system does not support USB you can still use a USB mouse and keyboard by setting the USB KB Mouse Legacy Emulation item to Enabled Enabled USB Legacy Support can be used Default Disabled USB Legacy Support cannot be used b USB FDD Legacy Emulation Use this option to enable or disable USB FDD Legacy Emulation Enabled USB Legacy Support can be used Default Disabled USB Legacy Supp...

Page 226: ... 106 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 15 PCI LAN This option enables disables the Built in LAN functions a Built in LAN Enabled Enables Built in LAN functions Default Disabled Disables Built in LAN functions ...

Page 227: ...Chapter 4 Replacement Procedures CONFIDENTIAL ...

Page 228: ...4 Replacement Procedures 4 ii CONFIDENTIAL PORTÉGÉ R300 Maintenance Manual 960 591 ...

Page 229: ... Fingerprint sensor board 4 21 4 10 Touch pad 4 23 4 11 LCD sensor switch assembly 4 24 4 12 LCD unit 4 25 4 13 Wireless LAN antenna Bluetooth antenna 4 29 4 14 Cover latch 4 30 4 15 HDD 4 31 4 16 CF unit 4 34 4 17 Front panel 4 36 4 18 LED board Microphone assembly Speaker assembly 4 37 4 19 USB module 4 39 4 20 Wireless LAN card 4 40 4 21 System board 4 41 4 22 MDC Modem Daughter Card 4 43 4 23 ...

Page 230: ... Removing the fingerprint sensor board 4 21 Figure 4 14 Removing the touch pad 4 23 Figure 4 15 Installing the touch pad 4 23 Figure 4 16 Removing the LCD sensor switch assembly 4 24 Figure 4 17 Removing the LCD cable Antenna cables 4 25 Figure 4 18 Removing the LCD unit 4 27 Figure 4 19 Removing the LCD panel 4 28 Figure 4 20 Removing the wireless LAN antenna Bluetooth antenna 4 29 Figure 4 21 Re...

Page 231: ...41 Figure 4 33 Removing the System board 2 4 41 Figure 4 34 Removing the MDC jack 4 43 Figure 4 35 Removing the MDC module 4 44 Figure 4 36 Installing the MDC module 4 44 Figure 4 37 Removing the Heat sink only dual core model CPU 4 45 Figure 4 38 Removing the CPU plate only single core model CPU 4 45 Figure 4 39 Applying new grease 4 46 Figure 4 40 Removing the Fan 4 47 Figure 4 41 Removing the R...

Page 232: ...4 Replacement Procedures 4 vi CONFIDENTIAL PORTÉGÉ R300 Maintenance Manual 960 591 ...

Page 233: ...of the page Battery pack PC card SD card LCD cable Harness holder Wireless LAN antenna cable Bluetooth antenna cable Cover FAT assembly Fingerprint sensor module touch pad LCD sensor switch System board HDD LCD unit LCD panel Bluetooth antenna Wireless LAN antenna Fan RTC CF unit LED membrane Microphone Speaker LED board Wireless LAN board USB unit This chart shows which unit s you need to remove ...

Page 234: ...onnected from an AC power source Remove any metal jewelry or accessories such as necklaces bracelets or rings in order to reduce the risk of electric shock Never work with wet or damp hands 3 Be careful of edges and corners as these may cut CAUTION 1 When you change a component be sure the replacement component meets the required specifications Never use foreign parts to avoid any risk of damage t...

Page 235: ... the necessary diagnostics tests described in this manual 5 Do not perform any operations that are not necessary and use only the described procedures for disassembling and installing FRUs in the computer 6 After removing parts from the computer place them in a safe place away from the computer so they will not be damaged and will not interfere with your work 7 You will remove and replace many scr...

Page 236: ... pressure plate high enough to insert fully the cable For spring connectors lifting up the stopper frees the cable and allows it to be pulled out To reconnect hold the stopper in the up position and insert the cable then lower the stopper to secure the cable For back flip connectors lifting up the flip plate frees the cable and allows it to be pulled out To reconnect hold the flip plate in the up ...

Page 237: ...fter installing an FRU in the computer confirm that the FRU and the computer are functioning properly Tools and Equipment The use of Electrostatic Discharge ESD equipment is very important for your safety and the safety of those around you Proper use of these devices will increase the success rate of your repairs and lower the cost for damaged or destroyed parts The following equipment is necessar...

Page 238: ...s come loose NOTE Toshiba recommends that you use an electric screwdriver for quick and easy operations M2 2mm 0 167 N m 1 7 kgf cm M2 5 2 5mm 0 294 N m 3 0 kgf cm M3 3mm 0 549 N m 5 6 kgf cm NOTE The computer contains several flat head screws These screws have less contact area with the screwdriver so be careful to press firmly enough to prevent the screwdriver from slipping out and damaging the ...

Page 239: ...and so on Grip area Screw Notation To make maintenance of the computer easier markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body Format Screw length mm color material Screw color material B Black Nickel C Silver Non Hexavalent Chromate U Other screws Unique screws such as stud etc Screw shape Bind screw Flat head screw Super thin he...

Page 240: ...eak twist or bend the battery pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and other external devices from the computer 3 Turn the computer face down 4 Release the battery lock Pull out the battery pack while sliding the battery latch as shown in the following figure NOTE For environmental reasons do not throw away a spent battery pack Battery latch Battery pack Battery lo...

Page 241: ...r disposed of For environmental reasons collect the spent battery packs Use only batteries recommended by Toshiba for replacements NOTE Check the battery s terminals visually If they are dirty wipe them clean with a dry cloth 1 Turn off the power of the computer 2 Disconnect the AC adapter and all other external devices to the computer 3 Turn the computer face down 4 Push the battery pack into the...

Page 242: ... eject button for the PC card you want to remove to extend the button 2 Press the extended eject button to pop the PC card out 3 Grasp the PC card and pull it out Eject button PC card Figure 4 2 Removing the PC card Installing the PC card To install the PC card follow the steps below and refer to Figure 4 2 1 Make sure that the eject button is not extended 2 Insert the PC card into the card slot 3...

Page 243: ... proper procedures and precautions 1 Push the SD card in and release it to pop the card out 2 Grasp the SD card and pull it out For an instance SD card is described in the figure 4 3 SD card Figure 4 3 Removing the SD card Installing the SD card To install the SD card follow the steps below and refer to Figure 4 3 1 Insert the SD card in the card slot 2 Push it carefully to ensure a firm connectio...

Page 244: ... eject button for the CF card you want to remove to extend the button 2 Press the extended eject button to pop the CF card out 3 Grasp the CF card and pull it out Eject button CF card Figure 4 4 Removing the CF card Installing the CF card To install the CF card follow the steps below and refer to Figure 4 4 1 Make sure that the eject button is not extended 2 Insert the CF card into the card slot 3...

Page 245: ...ry module To remove the memory module make sure the computer is in boot mode and powered off follow the steps below and refer to Figure 4 5 1 Remove the following screws and memory cover M2 5 5B STEP screw 2 2 Press two latches outward to release them 3 Grasp both sides of the memory module and lift it up slantwise to remove Latch Memory module A Memory cover Latch Memory module B M2 5 5B STEP Fig...

Page 246: ...ot work properly Do not touch the connectors on the memory module or on the computer Dust and stains on the connectors may cause memory access problems 1 Insert the memory module into the connector slantwise and press it to connect firmly 2 Press down the memory module until it is latched firmly 3 Seat the memory cover and secure it with the following screws M2 5 5B STEP screw 2 NOTE When the powe...

Page 247: ...sert your fingers into the slits on both sides and lift up the keyboard holder L R to remove 3 Insert your fingers into the slits on both sides and lift up the touch pad mask to remove 4 Remove the following screws securing the keyboard M2 2 5B S THIN HEAD screw 2 Touch pad mask M2 2 5B S THIN HEAD Keyboard holder Figure 4 6 Removing the keyboard 1 PORTÉGÉ R300 Maintenance Manual 960 591 CONFIDENT...

Page 248: ...rd support plate M2 12BS S THIN HEAD screw 1 6 Disconnect the keyboard cable from the connector CN3230 on the system board and remove the keyboard M2 12BS S THIN HEAD Keyboard support plate Keyboard Keyboard cable CN3230 Cover rib Figure 4 8 Removing the keyboard 3 4 16 CONFIDENTIAL PORTÉGÉ R300 Maintenance Manual 960 591 ...

Page 249: ... secure it with the following screw M2 12BS S THIN HEAD screw 1 4 Turn the keyboard face up and set it in place 5 Secure the keyboard with the following screws M2 2 5B S THIN HEAD screw 2 CAUTION Make sure the FPC does not touch the cover rib 6 Install the keyboard holder L R and touch pad mask and press to secure the latches NOTE Stick the insulator to the keyboard cable if the new keyboard is in...

Page 250: ... bottom cover M2 6BS S THIN HEAD screw 6 4 2 1 5 3 6 Figure 4 10 Removing the Cover FAT assembly 1 2 Remove the following screw of the backside FB2 5 5C 2 FB2 5 5C Figure 4 11 Removing the Cover FAT assembly 2 3 Peel off the insulator that prevents a waterdrop from entering the computer and disconnect the fingerprint sensor cable from the connector CN9520 on the system board 4 18 CONFIDENTIAL PORT...

Page 251: ...n the system board 5 Remove following screws M2 6BS S THIN HEAD screw 6 M2 12BS S THIN HEAD screw 1 6 Remove the Cover FAT assembly to remove CN9520 CN3240 M2 12BS S THIN HEAD M2 6BS S THIN HEAD CN3290 Insulator 7 6 1 5 4 2 3 Cover FAT assembly Figure 4 12 Removing the Cover FAT assembly 3 PORTÉGÉ R300 Maintenance Manual 960 591 CONFIDENTIAL 4 19 ...

Page 252: ...D screw 1 3 Connect the fingerprint sensor cable to the connector CN9520 on the system board and use a new insulator to affix the touch pad cable to the cover FAT assembly 4 Connect the touch pad cable and LCD sensor switch cable to the connector CN3240 and CN3290 on the system board CAUTION Do not reuse the removed insulators 5 Close the display and turn the computer face down Secure the bottom c...

Page 253: ...ver while sliding it in the direction of arrow in the figure below 3 Remove the fingerprint sensor board fixed with the double sided tape and peel off the tape that prevents a waterdrop from entering the computer 4 Disconnect the fingerprint sensor cable from the connector on the fingerprint sensor board Fingerprint sensor board cable Hook Guide Fingerprint sensor board cover Fingerprint sensor bo...

Page 254: ...eps below and refer to Figure 4 13 1 Connect the fingerprint sensor cable to the connector on the fingerprint sensor board 2 Stick a new double sided tape in place and install the fingerprint sensor board while inserting it under the guides CAUTION Do not reuse the removed double sided tape 3 Place the fingerprint sensor board cover while sliding it under the guides and inserting the slit into the...

Page 255: ...ouch pad assembly Connector Touch pad Touch pad cable Figure 4 14 Removing the touch pad Installing the Touch pad To install the touch pad follow the steps below and refer to Figure 4 14 and Figure 4 15 1 Connect the touch pad cable to the connector on the touch pad 2 Stick a new double sided tape touch pad and install the touch pad in place Guide Figure 4 15 Installing the touch pad CAUTION Do no...

Page 256: ...nsor switch assembly from entering the computer M2 3B S THIN HEAD LCD sensor switch assembly Figure 4 16 Removing the LCD sensor switch assembly Installing the LCD sensor switch assembly To install the LCD sensor switch assembly follow the steps below and refer to Figure 4 16 1 Place the LCD sensor switch assembly on the Cover FAT assembly 2 Secure the LCD sensor switch assembly with the following...

Page 257: ...lowing screw fixed wireless LAN card cover M2 4B S THIN HEAD screw 2 for model without wireless LAN card cover M2 4B Security torx screw 1 for models with wireless LAN card cover NOTE Some models are not equipped with the wireless LAN card cover 4 Disconnect the wireless LAN cable white black and Bluetooth antenna cable only Bluetooth model Bluetooth antenna cable LCD cable Wireless LAN antenna ca...

Page 258: ...ctors on the system board 3 Connect the LCD cable to the connectors CN5601 on the system board 4 Secure the wireless LAN board cover with the following screws M2 4BS THIN HEAD screw 2 for model without wireless LAN card cover M2 4B Security torx screw 1 for models with wireless LAN card cover NOTE Some models are not equipped with the wireless LAN card cover Removing the LCD unit To remove the LCD...

Page 259: ... 18 1 Set the hinge cover L R to the LCD unit and secure it with the following screws M2 4C S THIN HEAD screw 2 2 Install the LCD unit to the base assembly and secure it with the following screws M2 5 5BS FLAT HEAD screw 2 3 Install the harness holder Removing the LCD panel To remove the LCD panel follow the steps below and refer to Figure 4 19 1 Remove the mask rubbers 2 points and following scre...

Page 260: ... LCD panel Figure 4 19 Removing the LCD panel NOTE When lifting up the top of the LCD unit hold the corners of the LCD unit The top edge of LCD unit is sensitive area Installing the LCD panel Install the LCD panel follow the steps below and refer to Figure 4 19 1 Stick the new double sided tape to the LCD panel CAUTION Do not reuse the removed double sided tape 2 Reattach the LCD panel by followin...

Page 261: ...Bluetooth model Wireless LAN antenna Bluetooth antenna Acetate tape Glass tape Figure 4 20 Removing the wireless LAN antenna Bluetooth antenna Installing the Wireless LAN antenna Bluetooth antenna To install the wireless LAN antenna Bluetooth antenna follow the steps below and refer to Figure 4 20 Operation of Bluetooth antenna only Bluetooth model 1 Install the wireless LAN antennas on the displa...

Page 262: ...latch side 2 Remove the LCD cover latch Be careful not lose the spring Latch Cover cap Spring Cover latch Figure 4 21 Removing the cover latch Installing the Cover latch To install the cover latch follow the steps below and refer to Figure 4 21 1 Install the cover latch in place Be careful not lose the spring 2 Set the cover cap and push it until the latches are engaged 4 30 CONFIDENTIAL PORTÉGÉ R...

Page 263: ...follow the steps below and refer to Figure 4 22 and Figure 4 23 1 Disconnect the HDD cable from the connector CN1800 on the system board HDD cable CN1800 Figure 4 22 Removing the HDD only 1 8 HDD model 1 2 Lift up the HDD 3 Disconnect the HDD cable from the HDD 4 Remove the HDD cap from the HDD HDD HDD cable HDD cap Figure 4 23 Removing the HDD only 1 8 HDD model 2 PORTÉGÉ R300 Maintenance Manual ...

Page 264: ... the HDD cable to the connector CN1800 on the system board Removing the HDD only 2 5 HDD model To remove the HDD follow the steps below and refer to Figure 4 22 and Figure 4 24 NOTE The following steps describe how to disassemble the HDD assembly however do not disassemble if the HDD is working properly 1 Disconnect the HDD cable from the connector CN1850 on the system board 2 Lift up the HDD asse...

Page 265: ... not hold the HDD by its top and bottom flat surfaces It may damage the HDD 1 Seat the HDD in the HDD bracket and secure them with the following screws M3 4S FLAT HEAD screw 4 CAUTION Do not apply pressure to the center of the HDD assembly It may damage the HDD assembly Hold the HDD assembly by its corners 2 Connect the HDD cable to the HDD assembly 3 Connect the HDD cable to the connector CN1850 ...

Page 266: ...following screws securing the CF unit M2 4BS S THIN HEAD 2 3 Peel the insulator and remove the following screw securing the CF unit M2 4BS S THIN HEAD 1 CF unit CF dummy card Insulator M2 4BS S THIN HEAD Figure 4 25 Removing the CF unit 1 4 Turn off the CF unit and disconnect the CF cable from the connector CF unit CF cable Figure 4 26 Removing the CF unit 2 4 34 CONFIDENTIAL PORTÉGÉ R300 Maintena...

Page 267: ... To install the CF unit follow the steps below and refer to Figure 4 25 and Figure 4 26 1 Connect the CF cable to the CF unit 2 Turn off the CF unit and secure the CF unit with following screws M2 4BS S THIN HEAD 3 3 Stick a new insulator 4 Insert the CF dummy card to the CF unit CAUTION Do not reuse removed insulator ...

Page 268: ...anel CN9510 CN6350 CN6050 Glass tape LED cable Speaker cable Microphone cable Figure 4 27 Removing the Front panel Installing the Front panel To install the front panel follow the steps below and refer to Figure 4 27 1 Install the front panel to the base assembly 2 Connect the microphone cable to the connector CN6050 on the system board 3 Connect the speaker cable to the connector CN6350 on the sy...

Page 269: ... 2 Remove the microphone from the Front panel Removing the Speaker assembly To remove the speaker assembly follow the steps below and refer to Figure 4 28 1 Take off the speaker cable from the cable guide on the Front panel 2 Remove the speaker assembly from the Front panel 3 Separate the speaker cover and the speaker Microphone LED board Speaker Speaker cable Speaker cover Microphone holder Figur...

Page 270: ...e of the microphone cover to the hook of the Front panel and install microphone to the Front panel 2 Set the microphone holder to the Front panel Installing the Speaker assembly To install the speaker assembly follow the steps below and refer to Figure 4 28 1 Set the speaker cover to the speaker 2 Insert the hole of the speaker cover to the hook of the Front panel and install speaker assembly to t...

Page 271: ...tem board PORTÉGÉ R300 Maintenance Manual 960 591 CONFIDENTIAL 4 39 Figure 4 29 Removing the USB module M2 4BS S THIN HEAD Insulator USB module USB cable Connector USB Installing the USB module To install the USB module follow the steps below and refer to Figure 4 29 and Figure 4 30 1 Secure the USB module with the following screw M2 4BS S THIN HEAD 1 2 Connect to the USB cable to the connector US...

Page 272: ...EAD Wireless LAN card M2 4B Security torx Wireless LAN card cover Some models are not equipped with the wireless LAN card cover CN2600 Figure 4 31 Removing the wireless LAN card Installing the Wireless LAN card To install the wireless LAN card follow the steps below and refer to Figure 4 31 1 Insert slantingly the wireless LAN card into the connector CN2600 on the system board 2 Gently push the wi...

Page 273: ...on the system board 3 Pell the insulator and disconnect the MDC cable to the connector MDC module 4 Disconnect the RTC cable to the connector CN9300 on the system board 5 Take off the DC IN jack USB connector LAN connector RGB connector from the slot and remove the system board to the base assembly System board CN8781 MDC cable CN9300 Insulator RTC cable RGB connector USB jack LAN jack DC IN jack ...

Page 274: ...d refer to Figure 4 32 and Figure 4 33 1 Insert the DC IN jack USB connector LAN connector RGB connector to the slot and install the system board to the base assembly 2 Connect the RTC cable MDC cable fan cable to the connector CN9300 the connector MDC module the connector CN8781 on the system board and stick the insulator 3 Secure the RGB connector with the following screws STUD 2 ...

Page 275: ...l the insulator and remove the MDC cable 3 Remove the MDC cable to the cable guide Cable guide Insulator MDC cable MDC jack Figure 4 34 Removing the MDC jack Installing the MDC jack To install the MDC jack follow the steps below and refer to Figure 4 34 1 Install the MDC jack to the base assembly 2 Set the MDC cable on the cable guide in place and stick the insulator PORTÉGÉ R300 Maintenance Manua...

Page 276: ...ard M2 4BS S THIN HEAD MDC module Figure 4 35 Removing the MDC module Installing the MDC module To install the MDC module follow the steps below and refer to Figure 4 35 and Figure 4 36 1 Connect the MDC module to the connector CN3010 on the system board 2 Secure the following screws M2 4BS S THIN HEAD 2 NOTE Stick the insulator to the MDC module if the new MDC module is installed CN3010 Insulator...

Page 277: ...k wipe the grease off of the bottom of the heat sink and top of the CPU Apply new grease when installing 1 Remove the following screws securing the CPU holder in the opposite order of the marks number on the holder and remove the CPU holder and the heat sink only dual core model or CPU plate only single core model M2 4BS S THIN HEAD 3 2 Remove the CPU M2 4BS S THIN HEAD CPU holder Heat sink CPU Fi...

Page 278: ... in the figure below 3 Apply new grease on the CPU using a special syringe as shown in the following figure Apply quarter of scale 0 25ml of grease evenly on the CPU chip When silicon grease is already applied to the CPU wipe them off with a close in advance CAUTION When installing the CPU apply new grease on the top of the CPU chip When installing the fin make sure the bottom of the fin covers th...

Page 279: ...the insulator and remove the fan cable 3 Remove the fan to the base assembly M2 6BS S THIN HEAD Insulator Fan Figure 4 40 Removing the Fan Installing the Fan To install the fan follow the steps below and refer to Figure 4 40 1 Secure the fan with the following screw M2 6BS S THIN HEAD 1 2 Stick the insulator to the fan cable PORTÉGÉ R300 Maintenance Manual 960 591 CONFIDENTIAL 4 47 ...

Page 280: ...the RTC battery fixed to the base assembly with double sided tapes RTC battery Figure 4 41 Removing the RTC battery Installing the RTC battery To install the RTC battery follow the steps below and refer to Figure 4 41 1 Stick the double sided tape on the RTC battery 2 Stick the RTC battery to the base assembly 4 48 CONFIDENTIAL PORTÉGÉ R300 Maintenance Manual 960 591 ...

Page 281: ... CONFIDENTIAL Appendices ...

Page 282: ...Appendices App ii CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 283: ...0 SO DIMM B connector 200 pin C 4 C 3 CN1850 2 5 inch HDD interface connector 11 pin C 7 C 4 CN1800 1 8 inch HDD interface connector 50 pin C 8 C 5 CN2110 PC card interface connector 70 pin C 9 C 6 IS2101 SD card slot interface connector 12 pin C 10 C 7 CN2600 Wireless LAN card interface connector 52 pin C 11 C 8 CN3010 MDC interface connector 12 pin C 12 C 9 CN3230 Keyboard interface connector 34...

Page 284: ... 20 pin C 18 C 27 CN3290 Open Close sensor board connector 2 pin C 18 C 28 CN2150 CF board interface connector 50 pin C 19 C 29 CN9520 Fingerprint sensor board interface connector 6 pin C 20 Fingerprint Sensor Board FALTF C 30 CN9700 Fingerprint sensor board FHBIS interface connector 6 pin C 21 CF card Board FALTC C 31 CN2160 System board interface connector 50 pin C 22 C 32 IS2140 CF card interfa...

Page 285: ...nited Kingdom UK Keyboard E 1 E 2 United States US Keyboard E 1 Appendix F Wiring Diagrams F 1 F 1 RGB Monitor Loopback Connector F 1 F 2 RS 232C Loopback Connector F 1 F 3 RS 232C direct connection cable 9 pin to 9 pin F 2 F 4 RS 232C direct connection cable 9 pin to 25 pin F 2 F 5 LAN Loopback Connector F 3 Appendix G BIOS rewrite Procedures G 1 Appendix H EC KBC rewrite Procedures H 1 Appendix ...

Page 286: ... FALTL layout front back B 7 Figure B 6 Open Close sensor board FALTP layout front back B 8 Figure B 7 Touch PAD SW Board FALTT layout front back B 9 Figure B 8 1 8 inch HDD FPC FALTH layout front back B 10 Figure E 1 UK keyboard E 1 Figure E 2 US keyboard E 1 Figure F 1 RGB Monitor Loopback Connector F 1 Figure F 2 RS 232C Loopback Connector F 1 Figure F 3 RS 232C direct connection cable 9 pin to...

Page 287: ...nch HDD interface connector 11 pin C 7 Table C 41 8 inch HDD interface connector 50 pin C 8 Table C 5PC card interface connector 70 pin C 9 Table C 6SD card slot interface connector 12 pin C 10 Table C 7Wireless LAN card interface connector 52 pin C 11 Table C 8MDC interface connector 12 pin C 12 Table C 9Keyboard interface connector 34 pin C 12 Table C 10 Torch PAD SW board interface connector 8 ...

Page 288: ...ctor 50 pin C 19 Table C 29 Fingerprint sensor board interface connector 6 pin C 20 Fingerprint Sensor Board FALTF Table C 30 Fingerprint sensor board FHBIS interface connector 6 pin C 21 CF card Board FALTC Table C 31 System board interface connector 50 pin C 22 Table C 32 CF card interface connector 50 pin C 23 LED Board FALTL Table C 33 System board interface connector 20 pin C 24 Open Close se...

Page 289: ...Scan codes set 1 and set 2 D 1 Table D 2 Scan codes with left Shift key D 5 Table D 3 Scan codes in Numlock mode D 6 Table D 4 Scan codes with Fn key D 6 Table D 5 Scan codes in overlay mode D 7 Table D 6 No 124 key scan code D 7 Table D 7 No 126 key scan code D 8 Table I 1 MTBF I 1 ...

Page 290: ...Appendices App x CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 291: ...over be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 For the LCD module be careful to align the four holes at the right side and left side of the LCD module with the corresponding holes in the LCD cover before securing the module with four screws Do not force the module into place because stress can affect its performance Also the panel s sur...

Page 292: ... wipe it again If the surface is very dirty we recommend a LCD cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel LCD 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 5...

Page 293: ...o drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL A 3 ...

Page 294: ...o direct sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage A 4 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 295: ...sassembly can cause malfunctions 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxime These materials can release gas that can damage the panel s polarization PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL A 5 ...

Page 296: ...Appendices Appendix A Handling the LCD Module A 6 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 297: ...Appendix B Board Layout Appendices Appendix B Board Layout B 1 System board FALTS Front View Figure B 1 System board FALTS layout front PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL B 1 ...

Page 298: ...ard interface connector CN8771 Fan I F connector CN9300 RTC battery connector CN3230 Keyboard I F connector CN3240 Touchpad SW board I F connector CN2600 Wireless LAN card I F connector CN4400 Bluetooth module I F connector CN8800 DC IN connector CN6350 Internal speaker connector J6310 Headphone jack CN6050 Built in microphone jack J6051 External microphone jack CN8810 Main battery Memory connecto...

Page 299: ...B Board Layout Appendices B 2 System board FALTS Back View Figure B 2 System board FALTS layout back Table B 2 System board FALTS connectors and ICs back PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL B 3 ...

Page 300: ...0 591 Number Name J4100 LAN jack CN4610 USB port 4 6 CN3490 Debugging port CN1410 Memory B 1 connector CN1400 Memory A 0 connector CN1850 2 5 inch HDD connector CN2150 CF card board I F connector IS2101 SD card slot interface connector IC1600 South Bridge ICH7 M Intel 82801GBM IC1050 CPU ...

Page 301: ...or board FALTF View front back Figure B 3 Fingerprint Sensor board FALTF layout front back Table B 3 Fingerprint Sensor board FALTF connector back Number Name CN9550 System board I F connector CN9550 PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL B 5 ...

Page 302: ...6 CONFIDENTIAL PORTEGE R300 Maintenance Manua l 960 591 front back Figure B 4 CF card board FALTC layout front back Table B 4 CF card board FALTC connector front back Number Name CN2160 System board interface connector IS2140 CF card interface connector CN2160 IS2140 ...

Page 303: ...s B 5 LED board FALTL View CN9510 front back Figure B 5 LED board FALTL layout front back Table B 5 LED board FALTL connector front Number Name CN9510 System board I F connector PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL B 7 ...

Page 304: ...or board FALTP View front back Figure B 6 Open Close sensor board FALTP layout front back Table B 6 Open Close sensor board FALTP connector back Number Name CN3400 System board I F connector CN3400 B 8 CONFIDENTIAL PORTEGE R300 Maintenance Manua l 960 591 ...

Page 305: ... back Figure B 7 Touch PAD SW Board FALTT layout front back Table B 7 Touch PAD SW Board FALTT connector front back Number Name CN3260 System board interface connector CN3261 Touch PAD interface connector CN3260 CN3261 PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL B 9 ...

Page 306: ... B 8 1 8 inch HDD FPC FALTH View CN182 front back Figure B 8 1 8 HDD FPC FALTH layout front back Table B 8 1 8 HDD FPC FALTH connector front Number Name CN182 HDD I F connector B 10 CONFIDENTIAL PORTEGE R300 Maintenance Manua l 960 591 ...

Page 307: ...ND 13 ADQS0 B1P I O 14 ADQ05 B1P I O 15 GND 16 ADQ01 B1P I O 17 ADQ03 B1P I O 18 GND 19 ADQ02 B1P I O 20 ADQ12 B1P I O 21 GND 22 ADQ13 B1P I O 23 ADQ14 B1P I O 24 GND 25 ADQ08 B1P I O 26 ADM1 B1P I O 27 GND 28 GND 29 ADQS1 B1N I O 30 XMCK0 B1P O 31 ADQS1 B1P I O 32 XMCK0 B1N O 33 GRD 34 GND 35 ADQ15 B1P I O 36 ADQ10 B1P I O 37 ADQ09 B1P I O 38 ADQ11 B1P I O 39 GND 40 GND 41 GND 42 GND 43 ADQ21 B1P...

Page 308: ...3 NC 84 NC 85 ABS2 B1P O 86 NC 87 1R8 B1V 88 1R8 B1V 89 AMA12 B1P O 90 AMA11 B1P O 91 AMA09 B1P O 92 AMA07 B1P O 93 AMA08 B1P O 94 AMA06 B1P O 95 1R8 B1V 96 1R8 B1V I 97 AMA05 B1P O 98 AMA04 B1P O 99 AMA03 B1P O 100 AMA02 B1P O 101 AMA01 B1P O 102 AMA00 B1P O 103 1R8 B1V 104 1R8 B1V 105 AMA10 B1P O 106 ABS1 B1P O 107 ABS0 B1P O 108 ARAS B1N I 109 AWE B1N I 110 MCS0 B1N O 111 1R8 B1V 112 1R8 B1V 11...

Page 309: ...O 153 ADQ43 B1P I O 154 ADQ47 B1P I O 155 GND 156 GND 157 ADQ48 B1P I O 158 ADQ52 B1P I O 159 ADQ49 B1P I O 160 ADQ53 B1P I O 161 GND 162 GND 163 NC 164 XMCK1 B1P O 165 GND 166 XMCK1 B1N O 167 ADQS6 B1N I O 168 GND 169 ADQS6 B1P I O 170 ADM6 B1P O 171 GND 172 GND 173 ADQ55 B1P I O 174 ADQ54 B1P I O 175 ADQ51 B1P I O 176 ADQ50 B1P I O 177 GND 178 GND 179 ADQ56 B1P I O 180 ADQ60 B1P I O 181 ADQ57 B1...

Page 310: ...6 BDQ00 B1P I O 17 BDQ03 B1P I O 18 GND 19 BDQ02 B1P I O 20 BDQ12 B1P I O 21 GND 22 BDQ13 B1P I O 23 BDQ08 B1P I O 24 GND 25 BDQ09 B1P I O 26 BDM1 B1P I O 27 GND 28 GND 29 BDQS1 B1N I O 30 XMCK3 B1P O 31 BDQS1 B1P I O 32 XMCK3 B1N O 33 GND 34 GND 35 BDQ10 B1P I O 36 BDQ14 B1P I O 37 BDQ11 B1P I O 38 BDQ15 B1P I O 39 GND 40 GND 41 GND 42 GND 43 BDQ16 B1P I O 44 BDQ17 B1P I O 45 BDQ21 B1P 46 BDQ20 B...

Page 311: ...C 87 1R8 B1V 88 1R8 B1V 89 BMA12 B1P O 90 BMA11 B1P O 91 BMA09 B1P O 92 BMA07 B1P O 93 BMA08 B1P O 94 BMA06 B1P O 95 1R8 B1V 96 1R8 B1V I 97 BMA05 B1P O 98 BMA04 B1P O 99 BMA03 B1P O 100 BMA02 B1P O 101 BMA01 B1P O 102 BMA00 B1P O 103 1R8 B1V 104 1R8 B1V 105 BMA10 B1P O 106 BBS1 B1P O 107 BBS0 B1P O 108 BRAS B1N I 109 BWE B1N I 110 MCS2 B1N O 111 1R8 B1V 112 1R8 B1V 113 BCAS B1N 114 MODT2 B1P O 11...

Page 312: ...1P I O 154 BDQ43 B1P I O 155 GND 156 GND 157 BDQ48 B1P I O 158 BDQ53 B1P I O 159 BDQ52 B1P I O 160 BDQ49 B1P I O 161 GND 162 GND 163 NC 164 XMCK2 B1P O 165 GND 166 XMCK2 B1N O 167 BDQS6 B1N I O 168 GND 169 BDQS6 B1P I O 170 BDM6 B1P O 171 GND 172 GND 173 BDQ51 B1P I O 174 BDQ50 B1P I O 175 BDQ54 B1P I O 176 BDQ55 B1P I O 177 GND 178 GND 179 BDQ57 B1P I O 180 BDQ56 B1P I O 181 BDQ61 B1P I O 182 BDQ...

Page 313: ...TIAL C 7 C 3 CN1850 2 5 inch HDD interface connector 11 pin Table C 3 2 5 inch HDD interface connector 11 pin Pin No Signal Name I O Pin No Signal Name I O 1 ZSATT0 P1P O 2 ZSATT0 P1N O 3 GND 4 ZSATR0 P1N I 5 ZSATR0 P1P I 6 GND 7 P3V 8 GND 9 P5V 10 GND 11 GND 1T GND 2T GND 3T GND 4T GND ...

Page 314: ...GND 9 PDD05 P3P I O 10 PDD10 P3P I O 11 PDD04 P3P I O 12 GND 13 PDD11 P3P I O 14 PDD03 P3P I O 15 PDD12 P3P I O 16 GND 17 PDD02 P3P I O 18 PDD13 P3P I O 19 PDD01 P3P I O 20 GND 21 PDD14 P3P I O 22 PDD00 P3P I O 23 PDD15 P3P I O 24 GND 25 PDDREQ P3P I 26 PDIOW P3N O 27 GND 28 PDIOR P3N O 29 GND 30 PIORDY P3P I 31 GND 32 PDDACK P3N O 33 IDEIRQ P3P I 34 GND 35 PDA1 P3P O 36 PDA0 P3P O 37 PDA2 P3P O 3...

Page 315: ...18 PYP I O 23 ACAD20 PYP I O 24 ACAD21 PYP I O 25 ACAD22 PYP I O 26 ACAD23 PYP I O 27 ACAD24 PYP I O 28 ACAD25 PYP I O 29 ACAD26 PYP I O 30 ACAD27 PYP I O 31 ACAD29 PYP I O 32 ACD02 PYP I O 33 ACCLKR PYN I O 34 GND 35 GND 36 ACCD1 P3N I O 37 ACAD02 PYP I O 38 ACAD04 PYP I O 39 ACAD06 PYP I O 40 ACD14 PYP I O 41 ACAD08 PYP I O 42 ACAD10 PYP I O 43 ACVS1 P3P I O 44 ACAD13 PYP I O 45 ACAD15 PYP I O 4...

Page 316: ... card slot interface connector 12 pin Table C 6 SD card slot interface connector 12 pin Pin No Signal Name I O Pin No Signal Name I O 1 SDAT3 P3P I O 2 SDCMD P3P I O 3 GND 4 SD P3V 5 SDCLK P3P I 6 GND 7 SDAT0 P3P I O 8 SDAT1 P3P I O 9 SDAT2 P3P I O 10 SDCD P3N I 11 GND 12 SDWP P3P I 1T GND 2T GND 3T GND 4T GND ...

Page 317: ...WAKE E3N I 2 P3V 3 WCHDAT P3P O 4 GND 5 WCHCLK P3P O 6 1R5 P1V 7 MPEXRQ P3N I 8 NC 9 GND 10 NC 11 XPEWL P3N O 12 NC 13 XPEWL P3P O 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 WLRFON S3N O 21 GND 22 PLTRS1 E3N 23 ZPERWL P1N I 24 E3V 25 ZPERWL P1P I 26 GND 27 GND 28 1R5 P1V 29 GND 30 NC 31 ZPETWL P1N O 32 NC 33 ZPETWL P1P O 34 GND 35 GND 36 NC 37 NC 38 NC 39 NC 40 GND 41 NC 42 NC 43 NC 44 NC 45 NC 46 N...

Page 318: ...rface connector 34 pin Table C 9 Keyboard interface connector 34 pin Pin No Signal Name I O Pin No Signal Name I O 1 NUMLED P5N I 2 ARWLED P5N I 3 CAPLED P5N I 4 P5V I 5 KBSC00 S3N O 6 KBSC01 S3N O 7 KBSC02 S3N O 8 KBSC03 S3N O 9 KBSC04 S3N O 10 KBSC05 S3N O 11 KBSC06 S3N O 12 KBRT00 S3N O 13 KBSC07 S3N O 14 KBSC08 S3N O 15 KBSC09 S3N O 16 KBRT01 S3N O 17 KBRT02 S3N O 18 KBRT03 S3N O 19 KBSC10 S3N...

Page 319: ...terface connector 12 pin Table C 11 LAN interface connector 12 pin Pin No Signal Name I O Pin No Signal Name I O 1 ZMDI0P EYP I O 2 ZMDI0N EYN I O 3 ZMDI1P EYP I O 4 ZMDI2P EYP I O 5 ZMDI2N EYN I O 6 ZMDI1N EYN I O 7 ZMDI3N EYP I O 8 ZMDI3N EYN I O 9 NC 10 NC 11 NC 12 NC 1T GND 2T GND C 12 CN3490 LPC debug port interface connector 12 pin Table C 12 LPC debug port interface connector 12 pin Pin No ...

Page 320: ...WCHCLK P3P O 15 NC 16 ZUSBBT E3P I O 17 ZUSBBT E3N I O 18 WCHDAT P3P O 19 NC 20 BT P3V 1T GND 2T GND C 14 CN4610 USB 4 6 connector 8 pin Table C 14 USB 4 6 connector 8 pin Pin No Signal Name I O Pin No Signal Name I O 1 USBOPS E5V 2 ZUSBP6 E3N I O 3 ZUSBP6 E3P I O 4 GND 5 USBOPS E5V 6 ZUSBP4 E3N I O 7 ZUSBP4 E3P I O 8 GND 1T GND 2T GND C 15 CN4611 USB 0 connector 4 pin Table C 15 USB 0 connector 4...

Page 321: ...P2V 8 PNL P2V 9 PNL P2V 10 NC 11 P3V 12 ILDSCL P3P I O 13 ILDSDA P3P I O 14 GND 15 ZTXDA0 PYN I 16 ZTXDA0 PYP I 17 GND 18 ZTXDA1 PYN I 19 ZTXDA1 PYP I 20 GND 21 ZTXDA2 PYN I 22 ZTXDA2 PYP I 23 GND 24 ZTXDA3 PYN I 25 ZTXDA2 PYN I 26 GND 27 NC 28 LEDBL0 GND I 29 LEDBL1 GND I 30 LEDBL2 GND I 31 LEDBL3 GND I 32 LEDBL4 GND I 33 LEDBL5 GND I 34 NC 35 LEDBL0 PYV I 36 LEDBL1 PYV I 37 LEDBL2 PYV I 38 LEDBL...

Page 322: ...5 CRTSCL P5P I O 1T GND 2T GND C 18 CN6050 Built in microphone connector 2 pin Table C 18 Built in Microphone connector 2 pin Pin No Signal Name I O Pin No Signal Name I O 1 IMICIN PXP I 2 A GND C 19 J6051 External microphone connector 6 pin Table C 19 External Microphone connector 6 pin Pin No Signal Name I O Pin No Signal Name I O 1 A GND 2 EMICIN PXP O 3 EMICB P2V I 4 A GND 5 DETECTA P4N O 6 EM...

Page 323: ...r 4 pin Table C 22 DC IN connector 4 pin Pin No Signal Name I O Pin No Signal Name I O 1 ADPDC 2 GND 1 3 ADPDC 4 GND 3 C 23 CN8810 Main Battery connector 10 pin Table C 23 Main Battery connector 10 pin Pin No Signal Name I O Pin No Signal Name I O 1 PVBL1 2 BTMP1 I 3 Q8811 4 4 M5V 5 PSCL S5P I O 6 PSDA S5P I O 7 GND 8 DBT10V S5N O 9 GND 10 GND C 24 CN9300 RTC Battery connector 3 pin Table C 24 RTC...

Page 324: ...nnector 20 pin Table C 26 LED board interface connector 20 pin Pin No Signal Name I O Pin No Signal Name I O 1 GND 2 GND 3 RFLED S3P O 4 P3V 5 P3V 6 SDLED P3P O 7 GND 8 SATLED P3N O 9 GND 10 BAT1GR S5N O 11 BAT10R S5N O 12 GND 13 PWLEGR S3P O 14 PWLEOR S3P O 15 M5V 16 M5V 17 DCINGR S5N O 18 DCINOR S5N O 19 GND 20 GND 1T GND 2T GND C 27 CN3290 Open Close sensor board connector 2 pin Table C 27 Open...

Page 325: ...CFREG PYN I O 14 CFA01 PYP I O 15 CFIPAC PYN 16 CFA02 PYP I O 17 CFWAIT PYN 18 CFA03 PYP I O 19 CFREST PYP 20 CFA04 PYP I O 21 CFVS2 P3N I O 22 CFA05 PYP I O 23 CFA25 PYP 24 CFA06 PYP I O 25 MCVCCB PYV 26 MCVCCB PYV 27 CFRDY PYP 28 CFA07 PYP I O 29 CFWE PYN 30 CFA08 PYP I O 31 CFIOWR PYN I O 32 CFA09 PYP I O 33 CFIORD PYN I O 34 CFOE PYN I O 35 CFVS1 P3N I O 36 CFA10 PYP I O 37 CFCE2 PYN I O 38 CF...

Page 326: ...tenance Manual 960 591 C 29 CN9520 Fingerprint sensor board interface connector 6 pin Table C 30 Fingerprint sensor board interface connector 6 pin Pin No Signal Name I O Pin No Signal Name I O 1 GND 2 ZUSBFS E3P I O 3 ZUSBFS E3N I O 4 GND 5 FGSPON S3N O 6 E3V 1T GND 2T GND ...

Page 327: ...ENTIAL C 21 Fingerprint Sensor Board FALTF C 30 CN9550 System board interface connector 8 pin Table C 30 System board interface connector 8 pin Pin No Signal Name I O Pin No Signal Name I O 1 NC 2 NC 3 POWER E3V 4 FGSPON S3N I 5 GND 6 ZUSBFS E3N I O 7 ZUSBFS E3P I O 8 GND 1T GND 2T GND ...

Page 328: ... 12 CFD15 PYP I O 13 CFCE1 PYN I O 14 CFCE2 PYN I O 15 CFA10 PYP I O 16 CFVS1 P3N I O 17 CFOE PYN I O 18 CFIORD PYN I O 19 CFA09 PYP I O 20 CFIOWR PYN I O 21 CFA08 PYP I O 22 CFWE PYN 23 CFA07 PYP I O 24 CFRDY PYP 25 MCVCCB PVV 26 MCVCCB PVV 27 CFA06 PYP I O 28 CFA25 PYP 29 CFA05 PYP I O 30 CFVS2 P3N I O 31 CFA04 PYP I O 32 CFREST PYP 33 CFA03 PYP I O 34 CFWAIT PYP 35 CFA02 PYP I O 36 CFIPAC PYN 3...

Page 329: ...P I O 13 MCVCCB PVV 14 CFA06 PYP I O 15 CFA05 PYP I O 16 CFA04 PYP I O 17 CFA03 PYP I O 18 CFA02 PYP I O 19 CFA01 PYP I O 20 CFA00 PYP I O 21 CFD00 PYP I O 22 CFD01 PYP I O 23 CFD02 PYP I O 24 CFWP PYP I O 25 CFCD2 P3N 26 CFCD1 P3N 27 CFD11 PYP I O 28 CFD12 PYP I O 29 CFD13 PYP I O 30 CFD14 PYP I O 31 CFD15 PYP I O 32 CFCE2 PYN I O 33 CFVS1 P3N I O 34 CFIORD PYN I O 35 CFIOWR PYN 36 CFWE PYN 37 CF...

Page 330: ...Pin No Signal Name I O 1 GND 2 GND 3 RFLED S3N I 4 P3V 5 P3V 6 SDLED P3N I 7 GND 8 HDDLED P3N I 9 GND 10 BAT1GR S5N I 11 BAT1OR S5N I 12 GND 13 PWLEGR S3N I 14 PWLEOR S3N I 15 M5V 16 M5V 17 DCINGR S5N I 18 DCINOR S5N I 19 GND 20 GND 1T GND 2T GND Open Close sensor board FALTP C 34 CN3400 System board interface connector 2 pin Table C 34 System board interface connector 0 pin Pin No Signal Name I O...

Page 331: ...n No Signal Name I O Pin No Signal Name I O 1 GND 2 GND 3 IPDCLK P5P I O 4 IPDCLK P5P I O 5 IPDDAT P5P I O 6 IPDDAT P5P I O 7 P5V 8 P5V 1T GND 2T GND C 36 CN3261 Touch PAD interface connector 12 pin Table C 36 Touch Tocch PAD interface connector 12 pin Pin No Signal Name I O Pin No Signal Name I O 1 P5V 2 P5V 3 IPDDAT P5P I O 4 IPDCLK P5P I O 5 GND 6 GND 7 NC 8 NC 9 NC 10 S3260 3 11 S3261 3 12 GND...

Page 332: ...D06 P3P I O 6 PDD09 P3P I O 7 PDD05 P3P I O 8 PDD10 P3P I O 9 PDD04 P3P I O 10 PDD11 P3P I O 11 PDD03 P3P I O 12 PDD12 P3P I O 13 PDD02 P3P I O 14 PDD13 P3P I O 15 PDD01 P3P I O 16 PDD14 P3P I O 17 PDD00 P3P I O 18 PDD15 P3P I O 19 GND 20 NC 21 PDDREQ P3P O 22 GND 23 PDIOW P3N I 24 GND 25 PDIOR P3N I 26 GND 27 PIORDY P3P O 28 NC 29 PDDACK P3N I 30 GND 31 IDEIRQ P3P O 32 NC 33 PDA1 P3P I 34 NC 35 P...

Page 333: ...03 83 1E F0 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 1 09 8 09 89 3E F0 3E 1 10 9 0A 8A 46 F0 46 1 11 0 0B 8B 45 F0 45 1 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 23 U 16 96 3C ...

Page 334: ...0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 1 38 K 25 A5 42 F0 42 1 39 L 26 A6 4B F0 4B 1 40 27 A7 4C F0 4C 1 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2...

Page 335: ... 4 76 Del E0 53 E0 D3 E0 71 E0 F0 71 4 79 E0 4B E0 CB E0 6B E0 F0 6B 4 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 4 81 End E0 4F E0 CF E0 69 E0 F0 69 4 83 E0 48 E0 C8 E0 75 E0 F0 75 4 84 E0 50 E0 D0 E0 72 E0 F0 72 4 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 4 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 4 89 E0 4D E0 CD E0 74 E0 F0 74 4 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F0 ...

Page 336: ... F11 57 D7 78 F0 78 3 123 F12 58 D8 07 F0 07 3 124 PrintSc Refer to table 2 25 126 Pause Refer to table 2 25 202 Fn 5 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by overlay function 2 This key corresponds to key No 42 in the 102 key mode 3 Combination with the Fn key makes different codes 4 Scan codes differ by mode 5 The Fn key does not generate...

Page 337: ...F0 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App E0 AA E0 5D E0 DD E0 2A...

Page 338: ...E0 F0 12 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA E0...

Page 339: ...4 4B CB 6B F0 6B 24 I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl E0 ...

Page 340: ... 8 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 341: ... Layout Appendices Appendix E Appendix E Key Layout E 1 United Kingdom UK Keyboard Figure E 1 UK keyboard E 2 United States US Keyboard Figure E 2 US keyboard PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL E 1 ...

Page 342: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 343: ...Appendix F Appendix F Wiring diagrams F 1 RGB Monitor Loopback Connector Figure F 1 RGB Monitor Loopback Connector F 2 RS 232C Loopback Connector Figure F 2 RS 232C Loopback Connector PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL F 1 ...

Page 344: ... connection cable 9 pin to 9 pin Figure F 3 RS 232C direct connection cable 9 pin to 9 pin F 4 RS 232C direct connection cable 9 pin to 25 pin Figure F 4 RS 232C direct connection cable 9 pin to 25 pin F 2 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 345: ...Appendix F Wiring diagrams Appendices F 5 LAN Loopback Connector Figure F 5 LAN Loopback Connector PORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL F 3 ...

Page 346: ...Appendices Appendix F Wiring diagrams F 4 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 347: ...e holding down the tilde character key until a beep sounds For example US Keyboard UK Keyboard There is the key at the left side of the 1 key in the UK key board 6 The BIOS rewriting starts 7 When the process is completed it beeps and the system automatically reboots NOTE 1 Connect the AC adapter to the computer when you rewrite the BIOS 2 Do not turn off the power while you are rewriting the BIOS...

Page 348: ...Appendices Appendix G BIOS rewrite procedures G 2 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 349: ...rite EC KBC then when you next turn on the power a message may be displayed that the contents of the EC KBC have been erased In this case insert the BIOS EC KBC rewriting disk and the EC KBC will be rewritten 5 Normally it takes about 30 seconds to rewrite the EC KBC It may take 3 minutes maximum depending on the conditions of the computer or ICs The computer is not hung up Allow sufficient time N...

Page 350: ...Appendices Appendix H EC KBC rewrite procedures H 2 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

Page 351: ...ORTEGE R300 Maintenance Manual 960 591 CONFIDENTIAL I 1 Appendix I Appendix I Reliability The following table shows MTBF Mean Time Between Failures Table I 1 MTBF Model Time hours 1 8 inch HDD model 6 672 54H 2 5 inch HDD model 6 676 25H ...

Page 352: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL PORTEGE R300 Maintenance Manual 960 591 ...

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