2 Troubleshooting Procedures
2.7 Keyboard Troubleshooting
To determine if the computer’s keyboard or touch pad is functioning properly, perform the
following procedures. Start with Procedure 1 and continue with the other procedures as
instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1
Diagnostic Test Program Execution Check
Execute the Keyboard Test in the Diagnostic Program. Refer to Chapter 3,
Tests and
Diagnostics
, for more information on how to perform the test program.
If an error occurs, go to Procedure 2. If an error does not occur, the keyboard is functioning
properly.
Procedure 2
Connector Check and Replacement Check
The keyboard, or touch pad may be damaged. Disassemble the computer following the steps
described in Chapter 4,
Replacement Procedures
, and perform the following checks:
1.
If the keyboard malfunctions, start with Check 1.
2.
If the touch pad malfunctions, start with Check 3.
Check 1
Make sure the keyboard cable is securely connected to CN3230 on the system
board.
If the connection is loose, reconnect firmly and go to Procedure 1. If there is still
an error, go to Check 2.
Check 2
The keyboard or its cable may be damaged. Replace it with a new one following
the instructions in Chapter 4,
Replacement Procedures
. If the problem still exists,
perform Check 3.
2-38 [CONFIDENTIAL]
PORTEGE M700/M750 Maintenance Manual (960-661)
Summary of Contents for Portege M700 Series
Page 10: ... CONFIDENTIAL Chapter 1 Hardware Overview ...
Page 11: ...1 Hardware Overview 1 ii CONFIDENTIAL PORTEGE M700 M750 Maintenance Manual 960 661 ...
Page 45: ...1 Hardware Overview 1 32 CONFIDENTIAL PORTEGE M700 M750 Maintenance Manual 960 661 ...
Page 47: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...
Page 48: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL PORTEGE M700 M750 Maintenance Manual 960 661 ...
Page 120: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...
Page 121: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL PORTEGE M700 M750 Maintenance Manual 960 661 3 ...
Page 126: ...3 Tests and Diagnostics PORTEGE M700 M750 Maintenance Manual 960 661 CONFIDENTIAL 3 vii ...
Page 217: ...Tests and Diagnostics PORTEGE M700 Maintenance Manual 960 661 CONFIDENTIAL 3 91 ...
Page 229: ...Tests and Diagnostics PORTEGE M700 Maintenance Manual 960 661 CONFIDENTIAL 3 103 ...
Page 230: ... CONFIDENTIAL Chapter 4 Replacement Procedures ...
Page 231: ...4 Replacement Procedures 4 ii CONFIDENTIAL PORTÉGÉ M700 M750 Maintenance Manual 960 661 4 ...
Page 236: ...4 Replacement Procedures PORTÉGÉ M700 M750 Maintenance Manual 960 661 CONFIDENTIAL 4 vii ...
Page 347: ... CONFIDENTIAL Appendices ...
Page 348: ...Appendices App ii CONFIDENTIAL PORTEGE M700 M750 Maintenance Manual 960 661 ...
Page 427: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL PORTEGE M700 Maintenance Manual 960 661 ...