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LIMITED WARRANTY
DIGITAL VIDEO RECORDER
Promptly register your product with Toshiba on-line at
www.toshiba.com/taisisd
. By registering your product you
will be eligible for periodic updates, announcements, and special offers applicable for your product. You will have
access to extended warranty options, upgrades (as applicable), useful tips, on-line troubleshooting, and the ability to
schedule service on-line if necessary. The Imaging Systems Division of Toshiba America Information Systems, Inc.
("ISD") makes the following limited warranties. These limited warranties extend to the Original End-User ("Your[r]").
Limited Two (2) Year Warranty of Labor and Parts
ISD warrants this product and parts against defects in material or workmanship for a period of two years from the date
of original retail purchase by the end-user. During this period, ISD will repair or replace a defective product or part with
a new or refurbished item. The user must deliver the entire product to an ISD authorized service center. The user is
responsible for all transportation and insurance charges for the product to the Service Center. ISD reserves the right to
substitute Factory Refurbished Parts and / or Factory Refurbished Product in place of those in need of repair.
Step-by-step Procedures - How to Obtain Warranty Service
[1]
Verify operation of the unit by checking the instruction manual and web site for the latest updates at
www.toshiba.com/taisisd
[2]
If there is a defect in material or workmanship, schedule service on-line or contact the Digital Support Center for an
individual Tracking Number and the location of the nearest ISD authorized service center. To contact technical support
call (877) 8
55
-1349.
[3]
Arrange for delivery of the product to the ISD authorized service center. Products must be insured and securely
packed, preferably in the original shipping carton. A letter explaining the defect and a copy of the bill of sale or other
proof of purchase must be enclosed with a complete return street address and daytime telephone number. The
Tracking Number should also be indicated on your documents. Charges for transportation and insurance must be
prepaid by the end-user.
Your Responsibility, warranties are subject to the following conditions:
[1]
You must retain the bill of sale or provide other proof of purchase.
[2]
You must schedule service within thirty days after you discover a defective product or part.
[3]
All warranty servicing of this product must be made by an ISD authorized service center.
[4]
The warranty extends to defects in material or workmanship as limited above, and not to any products or parts that
have been lost or discarded by user. The warranty does not cover damage caused by misuse, accident, improper
installation, improper maintenance, or use in violation of instructions furnished by ISD. The warranty does not extend to
units which have been altered or modified without authorization of ISD, or to damage to products or parts thereof which
have had the serial number removed, altered defaced or rendered illegible.
ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE
LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED
BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU
OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS. IN NO
EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. Some states do not allow
the exclusion or limitation of incidental or consequential damages so the above limitation may not apply.
No person, agent, distributor, dealer, service station or company is authorized to change, modify or extend the
terms of these warranties in any manner whatsoever. The time within which an action must be commenced to
enforce any obligation of ISD arising under this warranty or under any statute, or law of the United States or
any state thereof, is hereby limited to one year from the date you discover or should have discovered, the
defect. This limitation does not apply to implied warranties arising under state law. Some states do not permit
limitation of the time within which you may bring an action beyond the limits provided by state law so the
above provision may not apply to user. This warranty gives the user specific legal rights, and user may also
have other rights, which may vary from state to state.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
Imaging Systems Division
Copyright © 2002 Toshiba America Information Systems, Inc. All rights reserved.
RMN040200050 Printed in Taiwan
