Toshiba KP-2004, Service Manual

Page: 16 / 20

KP-2004 © February 2007 TOSHIBA TEC CORPORATION All rights reserved
TROUBLESHOOTING
4 - 2
3) The e-BRIDGE ID Gate beeps three times consecutively (one short beep, a short period and then a
set of short and long beeps) and a message “Failed Authentication” appears on the equipment’s
touch panel.
Check the following:
- Is the IC card authentication server is the LDAP server?
Ask the user if he or she is registered on the LDAP server to use this IC card.
4) Even if the e-BRIDGE ID Gate beeps three times (one short beep, a short period and then a set of
short and long beeps), the screen of the equipment is not switched.
- Is the LDAP server setting correct?
Ask the user about it, and check the LDAP server settings.
07/04