Toshiba IPedge EP Server Product Bulletin Download Page 12

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Supported Telephones/Endpoints

Introducing Toshiba’s IPedge EP Server

12 of 19

Supported Telephones/Endpoints

The IP

edge

system supports the following telephones:

•

IP telephones that use

•

IP-5000 with/without LM5110 or IDM5060, Soft IPT

•

Application that uses

•

Call Manager

•

PC Attendant Consoles

•

Toshiba recommended 3rd Party SIP telephones

•

Polycom SoundPoint IP321, IP331, IP450, IP550, IP560, IP650, IP670

•

Polycom 8002, 8020, 8030 WiFi SIP

•

Polycom Kirk SIP DECT Wireless: 2010, 40xx, 50xx (with the KWS 300 or KWS 6000)

•

Polycom Conference Phones: SoundStation IP6000, IP7000

•

Motorola WSM/NSM & EWP Series WiFi SIP

•

The following endpoints are supported through a Strata CIX system using IP

edge

Net.

•

Single Line Telephone

•

Digital Telephones – DP5000 and DKT3000 models

•

Analog CO

•

PRI

Summary of Contents for IPedge EP Server

Page 1: ...and media processing which includes conferencing and paging centralized management Call Manager unified communications and more IPedge EP system uses Red Hat Enterprise Linux 5 4 operating system that provides a high level of scalability and security The IPedge EP system shown below is easy to install The IPedge EP system supports applications for up to 40 users The IPedge EP system can be set on ...

Page 2: ...er An enterprise network system is two or more nodes at a single site or multiple sites Each node is an individual IPedge server The nodes are connected by a wide area network Each enterprise network system has one primary node and one or more member nodes The Primary node manages the centralize database sends commands and directs database backup and restore functions via this network The Member n...

Page 3: ...w IPedge Call Manager The smart installation procedure will install CM or SCM based on which system the client connects to Centralized Management for Multiple Sites The Enterprise Manager resides on the IPedge Server and enables an administrator to manage all trunks and stations in all the servers of the enterprise using one consolidated view From one central location the administrator can backup ...

Page 4: ...k providing business continuity when there is a hardware or network failure and by allowing IP telephones to fail over to an active server at another location Expanded memory and Ethernet capacity to allow for multiple advanced applications LINUX Operating System Session Initiation Protocol SIP Open interface to external devices and applications SIP based gateways are available to connect IPedge t...

Page 5: ...old Enhanced ACD Features Conference Calls Consultation Hold Web based Contact Center Conference On Hold Exclusive Hold Automatic Callback ACB Join Button Hold Recall Automatic Line Selection ALS Split Join Drop Hot Dialing Background Music BGM Voice Mail Conference Hot Desking IP User Mobility Call Completion Credit Card Calling Hotline Service Call Forward Day Night Mode IPedge Net System Call F...

Page 6: ...tection Circular Hunting Maintenance and Administration Privacy Distributed Hunting Software Upgrade Privacy Override Camp on to Hunt Groups Tenant Services Remote Update Station Message Detail Recording SMDR Traffic Measurement Repeat Last Number Dialed Survivability Traffic Reports Ringing System Fault Finding and Diagnostics Uniform Call Distribution Ring Over Busy Alarm Indication of System Fa...

Page 7: ...ion Mailbox Search Operation Mode Park and Page Mailbox Status Simple Single Digit Dialing Pause Message Mailbox Swap Time of Day Greeting Personal Assistant Mailbox Transfer Voice Messaging Personal Automated Attendant Maximum Greeting Length Ad Hoc Groups Play New Messages Automatically Maximum Message Length Archive Mailbox Priority Message Maximum Messages Automatic Message Copy Programmable M...

Page 8: ...Scripts Security System Group List Limited Dial Out Digits Call Manager Features Companion Applications Action Variables History Screen Colors Personal Call Handler ACD Viewer Using Call Manager Features Creating Personal Call Handling Rules Chat Call Handling Features Like Matches Dialer Call Center Features Unlike Matches Presence Preferences Export Rules Web Browser Config Settings Importing Ru...

Page 9: ...essaging Net Server Unified Communications Call Manager Enterprise Manager Web based administration Deployment The administration software Enterprise Manager is built into the platform which reduces installation time The Enterprise Manager can be securely accessed from any PC with a web browser The administrator can view all the servers and all stations connected to each server in the enterprise i...

Page 10: ...ralized access to an enterprise system through the IPedge enterprise system primary node The EP server can be a member node of the enterprise system where an EC or EM server is the primary Configuration In a typical network configuration with IPedge the IPedge server is placed behind the NAT firewall and given a private IP address IPedge provides SIP trunking for incoming and outgoing calls On the...

Page 11: ...and Strata CIX systems can be networked together using IPedge Net Note The IPedge EP system can be a member node of an IPedge network While an IPedge EC or EM system can be a primary node or a member node Figure 3 IPedge with Strata CIX as Gateway Figure 4 Multi Node Configuration ...

Page 12: ...ttendant Consoles Toshiba recommended 3rd Party SIP telephones Polycom SoundPoint IP321 IP331 IP450 IP550 IP560 IP650 IP670 Polycom 8002 8020 8030 WiFi SIP Polycom Kirk SIP DECT Wireless 2010 40xx 50xx with the KWS 300 or KWS 6000 Polycom Conference Phones SoundStation IP6000 IP7000 Motorola WSM NSM EWP Series WiFi SIP The following endpoints are supported through a Strata CIX system using IPedge ...

Page 13: ...ected by gateways 201 96 440 Channel Groups 22 2 One group for SIP trunks and one group for IPedge Net 22 22 Table 3 IP Telephone Station Buttons Station Buttons per System EP Server EC Server EM Server Call Forward Personal CF Buttons 40 160 1 000 Caller ID CLID button IP telephone only 40 160 1 000 Group CO Line Buttons1 1 This is the total number of all GCO or Pooled Line Buttons allowed in a s...

Page 14: ... 2 installed channels 3 system max 4 installed channels 3 installed channels 3 Conferencing eight parties simultaneously 2 installed channels 8 system max 1 installed channels 8 installed channels 8 Conference Party types up to 8 total lines stations 2 8 8 8 Two CO Line simultaneous Connection2 Two party only no telephone or VM channel 10 48 220 DID Numbers for Calling Number ID system 1 500 1 500...

Page 15: ...e a LAN interface 2 Conference channels are used dynamically so the maximum number of simultaneous conferences is affected by the number of conference members in each conference The total number of members in simultaneous conferences cannot exceed the total number of conference channels Each conference can have up to eight members Two CO line connections do not require a conference channel Third p...

Page 16: ...o Channels NA1 1 The IPedge EP server can have up to 56 stations 40 for users and the other 16 can be shared among voice mail and external Strata Meeting Meeting can run internally on the IPedge EC and EM servers 24 48 Web Sessions NA 24 48 Conference Record NA 4 8 Table 8 Call Manager EP Server EC Server EM Server Users with Call Manager 40 200 360 Table 9 Messaging EP Server EC Server EM Server ...

Page 17: ...erver and is supported by the IP 5000 series phones 88kbps G 711 audio in each direction per simultaneous call 32kbps G 729 audio in each direction per simultaneous call Jitter 10mS or less 5mSec Less than 50ms latency Packet Loss 0 1 Full Duplex Ethernet on all ports Target MOS Mean Opinion Score is 4 0 Recommend network monitoring with a tool such as What s up Gold For SIP trunking a SIP applica...

Page 18: ...ted warranty on hardware that includes advanced replacement This warranty can be extended for a period of 2 or 3 years The IP5000 series telephones have a standard 2 year warranty which can be extended up to 3 5 or 7 years Refer to Toshiba s third party warranty for third party products Software Support with Upgrade Service The purchase of a new IPedge system includes one year of software support ...

Page 19: ...Codes Limited Apache Tomcat is a trademark of the Apache Software Foundation CyberData and CyberData Corporation logos are trademarks of CyberData Corporation Linux is a registered trademark of Linus Torvald Motorola is a trademark of Motorola Trademark Holdings LLC Red Hat is a registered trademark of Red Hat Software Inc mySQL is a registered trademark of MySQL AB Company Java is a registered tr...

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