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Troubleshooting
If you need further assistance
For the number of a Toshiba dealer near you, see “Toshiba voice
contact” in this section.
Contacting Toshiba
If you still need help and suspect that the problem is computer-
related, Toshiba offers a variety of resources to help you.
Toshiba’s Technical Support Web site
In Canada, please visit www.toshiba.ca/support.
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖
Your computer’s and port replicator’s serial numbers
❖
The computer and any optional devices related to the problem
❖
Backup copies of your Windows
®
operating system and all
other preloaded software on your choice of media
❖
Name and version of the program involved in the problem
along with its installation media
❖
Information about what you were doing when the problem
occurred
❖
Exact error messages and when they occurred
For technical support, call the Toshiba Customer Support Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273
In Canada at (800) 663-0378
