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Toshiba C50-B, User Manual

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Toshiba C50-B User Manual Download Page 52

If an error message appears, reboot the computer. If an error message
does not appear, wait a moment for the pointer to stop, then continue
operation.

Replacing the cap

The AccuPoint cap is an expendable item that should be replaced after
prolonged use. The spare AccuPoint cap is supplied with some models.
1.

To remove the AccuPoint cap, firmly pinch the cap and pull it straight
up.

Figure 4-2 Removing the AccuPoint cap

1

1. AccuPoint cap

Product appearance depends on the model you purchased.

2.

Position a new cap on the peg and press it into place.

The peg is square, so be careful to align the cap’s square hole with
the peg.
You can buy replacement AccuPoint caps from your TOSHIBA
authorized dealer.

Optical disc drives

Some models are equipped with an Optical disc drive.

Formats

The drives support the following formats.

DVD Super Multi drive

The drive supports the following formats: CD-ROM, DVD-ROM, DVD-
Video, CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM
Mode 1/Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-
EXTRA), Addressing Method 2, DVD-R, DVD-RW, DVD+R, DVD+RW,
DVD-RAM, DVD-R DL (Format1), DVD+R DL.

User's Manual

4-5

Summary of Contents for C50-B

Page 1: ...User s Manual Satellite Pro R50 B TECRA C50 B Series ...

Page 2: ... Precautions 1 16 Safety Icons 1 18 Chapter 2 Getting Started Equipment checklist 2 1 Conventions 2 1 Using your computer for the first time 2 2 Getting to know Windows 2 7 Turning off the power 2 9 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 3 Back 3 5 Underside 3 5 Front with the display open 3 6 Internal Hardware Components 3 9 Power Condition Descripti...

Page 3: ...BA System Settings 5 9 TOSHIBA Face Recognition 5 10 TOSHIBA PC Health Monitor 5 11 Using the Hard Disk Drive HDD Protection 5 12 TOSHIBA Setup Utility 5 14 System Recovery 5 15 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 15 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 4 Legal...

Page 4: ...User s Manual iv ...

Page 5: ...beyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and re...

Page 6: ... FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used ...

Page 7: ...g two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required EU Declarat...

Page 8: ...etic Compatibility requirements to be observed for so called Residential commercial and light industry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V...

Page 9: ... les exigences du Règlement sur le matériel brouilleur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The b...

Page 10: ...et or facility that offers to collect these devices for environmentally friendly disposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the produ...

Page 11: ...waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about recycling of this product please visit our website http www toshiba india com or contact call center 1800 200 8674 These symbols might no...

Page 12: ... style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core openssl org OpenSSL License Copyright c 1998 2011 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright ...

Page 13: ... NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL ...

Page 14: ...thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTR...

Page 15: ... You can use this software for whatever you want in parts or full form without having to pay us royalty free usage You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or without modific...

Page 16: ...HT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE OF THE FREETYPE PROJECT 2 Redistribution This license grants a worldwide royalty free perpetual and irrevocable right and license to use execute perform compile display copy create derivative works of distribute and sublicense the FreeType Project in both source and object code forms and derivative works thereof for any...

Page 17: ...s license or another one contracted with the authors grants you the right to use distribute and modify it Therefore by using distributing or modifying the FreeType Project you indicate that you understand and accept all the terms of this license 4 Contacts There are two mailing lists related to FreeType freetype nongnu org Discusses general use and applications of FreeType as well as future and wa...

Page 18: ... power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse gas emissions annually To learn how to adjust or activate these sleep...

Page 19: ...might result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to open the enclosure Location of the Required Label Sample shown below Location of the label and manufacturing information might vary TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F Bldg No 102 Digital empire2 486 Sin dong Yeongtong gu Suwon si Gyeonggi do Korea 443 734 Precautions CAUTIO...

Page 20: ... the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on ...

Page 21: ...AC adaptor you should disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ens...

Page 22: ...could result in damage to computer computer failure or loss of data Never transport your computer with any cards installed This might damage either the computer and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by ho...

Page 23: ...o not follow instructions A caution informs you that improper use of equipment or failure to follow instructions might cause data loss equipment damage or might result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 19 ...

Page 24: ...r Battery pack Preinstalled in some computers AC adaptor and power cord 2 pin plug or 3 pin plug Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures HDD or Hard disk drive Some mode...

Page 25: ...your keyboard For detailed information refer to the Windows Help and Support Apps view You can find all of your apps including desktop programs in the Apps view To get to the Apps view Move the mouse pointer and then click the icon in the lower left corner of the Start screen Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for informati...

Page 26: ...s the voltage supplied to this computer Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible ...

Page 27: ...niture or any other surface that could be marred by exposure to heat since the computer base and the surface of the AC adaptor increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the p...

Page 28: ...ows Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel This will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 2 4 Opening the display panel 1 1 Display panel Open and close the displa...

Page 29: ...eyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power This section describes how to turn on the power The Power indicator indicates the status Refer to the Power Condition Descriptions se...

Page 30: ...u can do in the Windows operating system providing new and easy ways to access everything from your favorite apps and websites to your contacts and other important information From the Start screen you can just start typing to search for what you want From there you can easily switch between results for apps files and more Windows Taskbar Point to the bottom edge to show the Windows Taskbar on the...

Page 31: ...r computer settings volume brightness connecting to the internet and more Tiles Tiles can be accessed and launched from the Start screen Typical Start screen tiles are the Desktop tile and Mail tile as well as tiles representing all other applications downloaded to your system Windows Store Although many applications are pre installed or built in to your computer you can also download many other a...

Page 32: ...ect an external storage device or remove storage media during data read write Failure to do so can cause data loss 3 Click the power icon on the Start screen and then select Shut down 4 Turn off any peripheral devices connected to your computer Do not turn the computer or peripheral devices back on immediately Wait a short period to avoid any potential damage Restarting the computer Certain condit...

Page 33: ... media or other external memory devices Do not remove the battery pack while the computer is in Sleep Mode unless the computer is connected to an AC power source It can cause data loss in the memory When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it click Control Panel System and Security Power Options under Windows Sys...

Page 34: ...f into Hibernation Mode Sleep Mode consumes more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions Power is turned back on immediately after shutting down The battery power is exhausted and the AC Adaptor is not connected Hibernation Mode The Hibernation Mode feature saves the contents of memory to the HDD SSD when the computer is tu...

Page 35: ... what closing the lid does 3 Click Change settings that are currently unavailable 4 Select the Hibernate check box from Shutdown settings 5 Click the Save changes button Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the display panel To define these settings do the following 1 Click Power Options and then ...

Page 36: ...th the display panel in the closed position Figure 3 1 Front of the computer with display panel closed 2 1 4 3 1 Memory media slot 3 Power indicator 2 DC IN Battery indicator 4 Wireless communication indicator Product appearance depends on the model you purchased Memory media slot This slot lets you insert an SD SDHC SDXC memory card miniSD microSD Card and MultiMediaCard Refer to the Memory media...

Page 37: ...unication indicator glows amber when the Wireless functions are turned on Some models are equipped with Wireless functions The Wireless LAN function can be enabled when airplane mode is turned on However the wireless communication indicator does not glow Left side The following figures show the left side of the computer Figure 3 2 The left side of the computer 1 2 3 5 4 1 Security lock slot 4 Univ...

Page 38: ... is not compatible with USB 3 0 devices Note that it is not possible to confirm the operation of all functions of all USB devices that are available Some functions associated with a specific device might not operate properly Before removing a USB device from the USB port click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar and then select the USB device that you want to rem...

Page 39: ...ociated with a specific device might not operate properly Before removing a USB device from the USB port of your computer click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar and then select the USB device that you want to remove Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit which can c...

Page 40: ...ing the wrong AC adaptor can damage the computer Back The following figure shows the back of the computer Figure 3 4 The back of the computer 1 1 Battery pack Product appearance depends on the model you purchased Battery pack The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the ba...

Page 41: ...to the Battery section Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the surface of the cooling vents usin...

Page 42: ...arance depends on the model you purchased Wireless communication antennas Depending on the configuration of your computer one or all of the following antennas are built in Wireless LAN Wireless LAN Bluetooth Some models are equipped with Wireless communication antennas Legal Footnote Wireless LAN For more information regarding Wireless LAN refer to the Legal Footnotes section Microphone The built ...

Page 43: ... vertical pixels Be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen is somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries Legal Footnote LCD For more information regarding LCD refer to the Legal Footnotes section Power button Press this button to p...

Page 44: ... the on screen pointer Some models are equipped with an AccuPoint AccuPoint control buttons Control buttons below the keyboard let you select menu items or manipulate text and graphics designated by the on screen pointer Only models equipped with an AccuPoint are equipped with AccuPoint control buttons Internal Hardware Components This section describes the internal hardware components of your com...

Page 45: ... Legal Footnote HDD SSD Capacity For more information regarding HDD SSD Capacity please refer to the Legal Footnotes section Memory module The memory module is installed in the computer Legal Footnote Memory Main System For more information regarding Memory Main System refer to the Legal Footnotes section RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar Video RAM ...

Page 46: ... factory default If you want to turn this feature off change it in the settings accordingly in the Intel HD Graphics Control Panel You can access this control panel in the following way 1 Right click on the desktop and click Graphics Properties 2 Click Power and then select On Battery from the drop down menu under Power in the upper left corner 3 Click Disable under Display Power Saving Technology...

Page 47: ...o hot while it is being charged the charge stops and the DC IN Battery indicator goes out When the temperature of the battery pack falls to a normal range charging will resume This process occurs regardless of whether the computer s power is on or off Power indicator Check the Power indicator to determine the power status of the computer The following indicator conditions should be noted White Ind...

Page 48: ...retch Place two or more fingers down on the Touch Pad and move them toward each other pinch or away from each other stretch This shows different levels of information or visually zooms in or out Two Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad This allows you to operate the scroll bars of a window Swipe Quickly move your finger in fr...

Page 49: ...ve the key caps on your keyboard Failure to do so could damage the parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK indicator and NUM LOCK indicator which show the following conditions When the CAPS LOCK indicator glows the keyboard produces capitals when any letter is typed When the NUM LOCK indicator glows the ten key allows you to enter number...

Page 50: ...nel in individual steps F4 FN F4 Changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device F5 FN F5 Enables or disables the Touch Pad F6 FN F6 Moves media backward F7 FN F7 Plays or pauses media playback F8 FN F8 Moves media forward F9 FN F9 Decreases the volume of the computer F10 F...

Page 51: ...tion key has the same function as the secondary right mouse button This key activates the Windows Start screen This key has the same function as the secondary right mouse button Using the AccuPoint To use the AccuPoint simply push it with your finger tip in the direction you want to move the on screen pointer Two buttons above the Touch Pad work in the same way with the AccuPoint as they do with t...

Page 52: ...ds on the model you purchased 2 Position a new cap on the peg and press it into place The peg is square so be careful to align the cap s square hole with the peg You can buy replacement AccuPoint caps from your TOSHIBA authorized dealer Optical disc drives Some models are equipped with an Optical disc drive Formats The drives support the following formats DVD Super Multi drive The drive supports t...

Page 53: ... 4 72 or 8 cm 3 15 discs without an adaptor For precautions on writing to discs refer to the Writing discs section To load discs do the following 1 When the computer s power is on press the eject button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened Figure 4 3 Pressing the eject button and pulling the disc tray open 1 2 1 1 Eject button User s Manual ...

Page 54: ...ly at the center of the disc until you feel it click into place The disc should lie below the top of the spindle flush with the spindle base 5 Push the center of the disc tray to close it Press gently until it locks into place If the disc is not seated properly when the disc tray is closed the disc might be damaged Also the disc tray might not open fully when you press the eject button Removing di...

Page 55: ... clip into the manual eject hole near the eject button Figure 4 5 Manual release with the eject hole 1 Φ1 0mm 1 Manual eject hole Turn off the power before you use the manual eject hole If the disc is spinning when you open the disc tray the disc could fly off the spindle and cause injury Writable discs This section describes the types of writable discs Check the specifications of your drive to se...

Page 56: ...ve or media Disclaimer TOSHIBA does not assume responsibility for the following Damage to any disc that might be caused by writing or rewriting with this product Any change or loss of the recorded contents of media that might be caused by writing or rewriting with this product or for any business profit loss or business interruption that might be caused by the change or loss of the recorded conten...

Page 57: ... CO LTD DVD RW MITSUBISHI KAGAKU MEDIA CO LTD DVD RW MITSUBISHI KAGAKU MEDIA CO LTD DVD RAM DVD Super Multi drive only Panasonic Corporation Some types and formats of DVD R DL and DVD R DL discs might be unreadable Disc created in DVD R DL format4 Layer Jump Recording cannot be read When writing or rewriting Please observe the following points while you write or rewrite data to a media Always copy...

Page 58: ...the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer TOSHIBA VIDEO PLAYER TOSHIBA VIDEO PLAYER is only provided with some models Please be aware of the following limitations when you use the T...

Page 59: ...hen running the TOSHIBA VIDEO PLAYER Do not lock the computer using the Windows logo L keys when running the TOSHIBA VIDEO PLAYER The TOSHIBA VIDEO PLAYER does not have a parental control function In order to protect copyrights the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running Print Screen functions are disabled even when running other applications besides TOSHIBA ...

Page 60: ... VIDEO PLAYER Use the following procedure to start TOSHIBA VIDEO PLAYER 1 Insert a DVD Video in the optical disc drive while the operating system is running When a DVD Video disc is set in the DVD drive for models with DVD drive TOSHIBA VIDEO PLAYER might start automatically 2 Click TOSHIBA VIDEO PLAYER under TOSHIBA group in the Apps view Operating TOSHIBA VIDEO PLAYER Notes on Using TOSHIBA VIDE...

Page 61: ...tion while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working You can change the Real Time Clock settings in the TOSHIBA Setup Utility Refer to Real Time Clock for further information The RTC battery of the computer must be replaced only by your dealer or by a TOSHIBA service repre...

Page 62: ...emove a battery pack disable the Wake up on LAN function Charging the batteries When the power in the battery pack becomes low the DC IN Battery indicator flashs amber to indicate that only a few minutes of battery power remain If you continue to use the computer while the DC IN Battery indicator flashes the computer enables Hibernation Mode so that you do not lose any data and automatically turn ...

Page 63: ... been used for a long time The battery has completely discharged and been left in the computer for a long time In such cases do the following 1 Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery unt...

Page 64: ...upplies power Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power The environmental temperature operating time decreases at low temperatures System Sleep Mode System Hibernation Mode Display power off period Whether you enable Sleep Mode which can conserve battery power if you are frequently turning the comp...

Page 65: ...cator glows white Replacing the battery pack Be aware that the battery pack is classified as a consumable item The operating life of the battery pack will gradually reduce through repeated charging and discharging and should be replaced when it reaches the end of its operating life In addition to this you might also replace a discharged battery pack with a charged spare when you are operating your...

Page 66: ...k To install a battery pack do the following Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries 1 Insert the battery pack as far as it will go into the computer 2 Ensure that the battery pack is securely in place and the battery lock is in its locked position 3 Turn yo...

Page 67: ...T5 cable If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable do the following Connect the AC adaptor before connecting the LAN cable The AC adaptor mus...

Page 68: ...fer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury An adaptor is required to use miniSD microSD C...

Page 69: ...capacity of SD memory cards is 2 GB The maximum capacity of SDHC memory cards is 32 GB The maximum capacity of SDXC memory cards is 128 GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting a memory media card Memory media cards are sold already formatted in conformit...

Page 70: ...d if the battery power is low Low power could affect writing accuracy Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards About the write protect feature Memory media cards have a write protect function SD Card SD memory card SDHC memory card and SDXC memory card Set the write protect switch to the lock position if you do n...

Page 71: ...nstructions apply to all types of supported media devices To remove memory media do the following 1 Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Select memory media 3 Push the memory media until you hear a click to partially release it 4 Grasp the media and remove it If you remove the memory media or turn off the power while the computer is accessing the memory me...

Page 72: ... can still be used 2 Turn the external monitor s power on Figure 4 10 Connecting the RGB cable to the External RGB monitor port 1 2 1 External RGB monitor port 2 RGB cable When you turn on the power the computer automatically recognizes the monitor and determines whether it is a color or monochrome device When displaying desktop on an external RGB monitor desktop is sometimes displayed on the cent...

Page 73: ...u connect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and replug it wait at least 5 seconds before you replug the HDMI cable again Settings for display video on HDMI To view video on the HDMI display device be sure to configure the following settings otherwise you might find that nothing is displayed Be sure to use the f...

Page 74: ...n the Settings charm click Change PC settings PC and devices Devices 2 Click Add a device Your computer starts searching for the wireless display device 3 After the wireless display device is searched follow the on screen instructions to finish connection After the connection is established the name of the wireless display device appears under Projectors To disconnect the Wireless display device c...

Page 75: ...h you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Refer to the instructions for the product you are using for more information Connecting the security lock In order to connect a security cable to the computer do the following 1 Turn the computer so the security lock s...

Page 76: ...t the volume level of speakers or headphones move the Speakers slider To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level To change the microphone recording level do the following 1 Right click on the speaker icon on the Windows Taskbar and select Recording devices from the sub menu 2 Select Microphone and click Propert...

Page 77: ...ek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager To launch the Realtek HD Audio Manager Click Control Panel Hardware and Sound Realtek HD Audio Manager under Windows System group in the Apps view When you first launch the Realtek HD Audio Manager you can see two device tabs Speakers is the default output device Microphone is the default inpu...

Page 78: ...Screen Resolution dialog To open the Screen Resolution dialog click Control Panel Appearance and Personalization Display Change display settings under Windows System group in the Apps view If you are running some applications for example a 3D application or video playback you might see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowe...

Page 79: ...and details how to start them For further information on their operation refer to online manual help files or README TXT file if applicable of each utility TOSHIBA Desktop Assist TOSHIBA Desktop Assist is a graphical user interface that provides access to specific tools TOSHIBA utilities and applications that make the use and configuration of the computer easier To access this utility click Deskto...

Page 80: ...ity allows you to configure the Display Mode select monitors and configure your desktop and so on Resolution is an image processor that performs high quality image enhancements such as Color Correction and Sharpness on video playbacks This feature is only provided with some models To access this utility click Display Utility under TOSHIBA group in the Apps view For details on TOSHIBA Display Utili...

Page 81: ...and your degree of contribution to the environment Furthermore this utility contains Peak shift function that can help reduce power usage during periods of peak demand by shifting some power consumption to periods when demand is lower The utility also supports eco charge mode The battery will not be fully charged in this mode thus extending the life cycle of the battery It is recommended using the...

Page 82: ...zes the system and individual component serial numbers and tracks specific activities related to their usage To access this utility click PC Health Monitor under TOSHIBA group in the Apps view For details on TOSHIBA PC Health Monitor see the help file TOSHIBA Audio Enhancement TOSHIBA Audio Enhancement provides you the function of audio source filtering earphone audio enhancement or speaker audio ...

Page 83: ...s Power on password Two levels of password security supervisor and user are available to prevent unauthorized access to your computer Intelligent power supply 1 A microprocessor in the computer s intelligent power supply detects the battery charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the ...

Page 84: ...USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or pressing the keyboard will wakeup the computer Heat dispersal 1 To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able ...

Page 85: ... Be sure to keep the media in a safe place When entering the character string to register the password enter from the keyboard character by character and do not enter as ASCII code or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example ...

Page 86: ...estarting the computer refer to Turning on the power Supervisor Password If you set a Supervisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password Click Password Utility Supervisor Password under TOSHIBA group in the Apps view This utility lets you do the following Register or delete the Supervisor Password Specify restrictions for ...

Page 87: ...pting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in gray are possible to confirm their status TOSHIBA System Settings screen might have the following tabs General Allows you to view the current BIOS version or change certain settings back to their default values HDD Protection Allows you to set the HDD Protection options HDD Pr...

Page 88: ...cognition might incorrectly recognize faces that are similar to a registrant For high security purposes TOSHIBA Face Recognition is not a suitable substitute for Windows passwords When security is a high priority use your established Windows passwords to log in Bright background light and or shadows might prevent a registrant from being recognized correctly In that case log in using your Windows p...

Page 89: ...nitial system use and also computer and device usage that is power settings battery temperature and recharging for models with battery CPU memory backlight illumination time and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very small portion of the total hard disk capacity approximately 10 MB or less per year This i...

Page 90: ...ecting information A message is displayed if any changes which might interfere with the operation of the program are detected Follow the instructions displayed on screen in the message Using the Hard Disk Drive HDD Protection Some models have the function for reducing the risk of damage on the hard disk drive Using an acceleration sensor built into the computer HDD Protection detects vibration sho...

Page 91: ... the following conditions for HDD Protection icon Normal TOSHIBA HDD Protection is enabled Protection TOSHIBA HDD Protection is active The hard disk drive head is in a safe position OFF TOSHIBA HDD Protection is disabled Detection Level There are four sensitivity levels in which vibrations impacts and their similar signs are detected can be set to OFF 1 2 and 3 in ascending order Level 3 is recomm...

Page 92: ... disk begins to rotate again Click 3D Viewer button to start This 3D object virtually represents the Computer s internal Hard Disk Drive This representation might vary from the actual number of disks disk rotation head movement part size shape and direction This feature might use a large amount of CPU and memory on some models The computer might become slow or sluggish when attempting to run other...

Page 93: ...oad on the CPU Operate the computer at full power Do not use power saving features Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background Do not use utilities including those intended to enhance HDD SSD access speed They might cause unstable operation and...

Page 94: ...ollowing When you reinstall the Windows operating system the HDD SSD will be reformatted and all data will be lost Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring 1 Click the power icon on the Start screen and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on The TOSHIBA Setup Utility will load In ...

Page 95: ... up your HDD SSD again later do not change delete or add partitions in a manner other than specified in the manual otherwise you might find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on your HDD SSD you might find that it becomes impossible to set up your computer Make sure that the AC adaptor is con...

Page 96: ...3 Click Get started under Remove everything and reinstall Windows 4 Follow the on screen instructions to finish the recovery User s Manual 5 18 ...

Page 97: ...n this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from TOSHIBA Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first The items detailed in this che...

Page 98: ...racters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you ...

Page 99: ... 15 seconds before turing on the power again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simul...

Page 100: ...ts to load the Operating System instead of desired advanced options do the following 1 Click the power icon on the Start screen and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or...

Page 101: ...h the AC adaptor connected check the status of the DC IN Battery indicator Refer to the Power Condition Descriptions section for further information Problem Procedure AC adaptor does not power the computer Check the connections to make sure that the power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed ...

Page 102: ...king care to ensure that it is securely seated in the computer Check the DC IN Battery indicator If it does not glow allow the computer to charge the battery for at least twenty minutes If the DC IN Battery indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if the indicator still does not glo...

Page 103: ...structions to proceed Keyboard Keyboard problems can be caused by the setup and configuration of the computer Please refer to the The Keyboard section for further information Problem Procedure Output to screen is garbled Refer to your software documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are stil...

Page 104: ...ere is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority Options setting within the TOSHIBA System Settings Slow performance The files on the HDD might be fragmented In this instance you should run the disk Defragmentation utility to check the condition of your files and the HDD Refer to the operating system s documen...

Page 105: ...m Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure that it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it...

Page 106: ...he Apps view 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Control Panel Hardware and Sound Mouse under Windows System group in the Apps view 2 Within ...

Page 107: ...click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Control Panel Hardware and Sound Mouse under Windows System group in the Apps view 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as requ...

Page 108: ...he software volume settings Check to see if Mute is turned to Off Check to make sure that the headphone connection is secure Check within the Windows Device Manager application to ensure that the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you might be experiencing feedback from either the internal microphone or an external microphone co...

Page 109: ...ternal monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor m...

Page 110: ...N administrator Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure that the wireless communication function of the computer is on If problems persist contact your LAN administrator Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure that the wireless communication function of the computer is on Check to ensure that the Bluetooth Manager application is runnin...

Page 111: ...n the documentation supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best res...

Page 112: ...d x 16 9 23 9 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 met...

Page 113: ...l Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Serial Clock Signal O I O I Input to computer I O O Output from computer AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All cords must meet the ...

Page 114: ...must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250 V or 1 15P 125 V and three pin plug configuration must be 6 15P 250 V or 5 15P 125 V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show t...

Page 115: ...luetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications The wireless devices have not completed verification of connection and op...

Page 116: ...on These situations might for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment for example airports you are encouraged to ask ...

Page 117: ...he loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Compatibility IEEE 802 11 Standard for Wireless LANs Network Operating System Microsoft Windows Networking Media Access Protocol CSMA CA Collision Avoidance with Acknowledgment ACK Radio Characteristics Radio Characteristics of Wireless LAN module might vary according to Count...

Page 118: ... and trustworthy that is quick and easy You cannot use the bulit in Bluetooth functions of the computer and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Security Two advanced security mechanisms ensure a high level of security Authentication prevents access to critical data and makes it impossible to falsify the origin of a mes...

Page 119: ... own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Russian Federation Only for indoor applications Restrictions for Use of 5150 5350MHz Frequencies in Europe Italy For pr...

Page 120: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 121: ...mobiles utilisant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certification number only signifi...

Page 122: ... radio frequency devices Article 14 The low power radio frequency devices shall not influence aircraft security and interfere legal communications If found the user shall cease operating immediately until no interference is achieved The said legal communications means radio communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be suscep...

Page 123: ...ntact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication shown below appears on this equipment 1 2 3 4 5 1 2 4 This equipment uses a frequency of 2 4GHz 2 DS This equipment uses DS SS modulation 3 OF This equipment uses OFDM modulation 4 4 The interference range of this equipment ...

Page 124: ... N 7265 The Name of the radio equipment 7265NGW DSP Research Inc Approval Number D140017003 Intel Dual Band Wireless AC 3160 The Name of the radio equipment 3160NGW DSP Research Inc Approval Number D130092003 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices This equipment is a...

Page 125: ...of certain multimedia computer generated graphics or video applications use of standard telephone lines or low speed network connections use of complex modeling software such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of compu...

Page 126: ... of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN and so on require their own memory space Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not available to the operating syste...

Page 127: ...n battery power and you might not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics processing unit GPU performance might vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and might decrease considerably when operating in battery pow...

Page 128: ...CPU Central Processing Unit DC Direct Current DDR Double Data Rate DIMM Dual Inline Memory Module DVD Digital Versatile Disc DVD R Digital Versatile Disc recordable DVD RAM Digital Versatile Disc random Access Memory DVD R DL Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc read Only Memory DVD RW Digital Versatile Disc rewritable DVD R DL Digital Versatile Disc Recordab...

Page 129: ...tion Reader PC Personal Computer PCI Peripheral Component Interconnect PCMCIA Personal Computer Memory Card International Association RAM Random Access Memory RGB Red Green and Blue RFI Radio Frequency Interference ROM Read Only Memory RTC Real Time Clock S P DIF Sony philips Digital Interface Format SD Secure Digital SDHC Secure Digital High Capacity SDXC Secure Digital Extended Capacity SDRAM Sy...

Page 130: ...WQHD Wide Quad High Definition www World Wide Web User s Manual 7 19 ...

Page 131: ...D DC IN Battery indicator 3 11 Display automatic power off 5 5 opening 2 5 screen 3 8 Documentation list 2 1 Dual Pointing Device AccuPoint 4 4 Touch Pad 6 10 E Equipment checklist 2 1 External monitor problems 6 13 G Graphics Processing Unit 3 11 H Hard disk drive automatic power off 5 5 K Keyboard function keys 4 3 Function keys F1 F12 4 3 problems 6 7 Windows special keys 4 4 L LAN cable types ...

Page 132: ...lyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 9 External monitor 6 12 Hardware and system checklist 6 4 HDD 6 8 Internal display panel 6 7 Keyboard 6 7 Memory Media Card 6 9 Overheating power down 6 5 Power 6 4 Real Time Clock 6 7 Sound system 6 12 TOSHIBA support 6 15 Touch Pad 6 10 USB device 6 11 USB mouse 6 11 R Recovery hard disk drive 5 17 Recovery Media 5 16 S SD SDHC SDXC Card ...

Page 133: ...V Video mode 4 31 Video RAM 3 10 W Web Camera 3 8 Wireless communication 7 5 User s Manual Index 3 ...

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