Toshiba C40-C User Manual Download Page 36

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Figure 3-6 The front of the computer with the display panel open

1. Microphone

8. Display hinges

2. Web Camera LED

9. Power button

3. Web Camera

10. Power indicator

4. Microphone*

11. Keyboard

5. Wireless communication antennas
(not shown)

12. Touch Pad

6. Display screen

13. Touch Pad control buttons

7. Stereo speakers

* Provided with some models.
Product appearance depends on the model you purchased.

Microphone

The built-in microphone allows you to import and
record sounds for your application. Refer to the

Sound System and Video mode

section for more

information.

Web Camera LED

The Web Camera LED glows when the Web
Camera is operating.

Web Camera

is a device that allows you to

record video or take photographs with your
computer. You can use it for video chatting or
video conferences using a communication tool.

Do not point the web camera directly at the sun.

User's Manual

3-6

Summary of Contents for C40-C

Page 1: ...User s Manual C40 C C40D C ...

Page 2: ...nventions 2 1 Using your computer for the first time 2 3 Getting to know Windows 2 7 Turning off the power 2 9 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 3 Back 3 4 Underside 3 5 Front with the display open 3 5 Internal Hardware Components 3 8 Power Condition Descriptions 3 11 Chapter 4 Operating Basics Using the Touch Pad 4 1 The Keyboard 4 2 Optical dis...

Page 3: ...Health Monitor 5 10 TOSHIBA Setup Utility 5 11 System Recovery 5 11 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 14 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 3 Legal Footnotes 7 13 OpenSSL Toolkit License Issues 7 15 FreeType License Issues 7 18 Index User s Manual iii ...

Page 4: ... conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions a...

Page 5: ...provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause ...

Page 6: ...duct is carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA EUROPE GMBH Hammfelddamm 8 41460 Neuss Germany The complete and official EU Declaration of Conformity can be found on TOSHIBA s web site http epps toshiba teg com on the Internet CE compliance This product is labeled with the CE Mark in accordance with the applicable European Direc...

Page 7: ...s where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA The consequences of the use of this product in non approved working environments may be Interference with other devices or machines in the n...

Page 8: ...that the product was placed on the market after August 13 2005 By participating in the separate collection of products and batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country p...

Page 9: ...ly friendly disposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the product These symbols might not stick depending on the country and region ...

Page 10: ...ne getirmektedir The number of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes...

Page 11: ...I DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA L L C...

Page 12: ...efficiency You can wake the computer from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse g...

Page 13: ...pire2 486 Sin dong Yeongtong gu Suwon si Gyeonggi do Korea 443 734 Precautions CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct expos...

Page 14: ...ating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they might overheat To keep your computer in prime operating condition protect your work area from Dust moisture and direct sunlight E...

Page 15: ... can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely In these circumstances you should ...

Page 16: ... carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30 cm is maintained between the comput...

Page 17: ...Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 14 ...

Page 18: ...the following items TOSHIBA Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Documentation Quickstart Instruction Manual for Safety and Comfort Warranty Information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Internal stora...

Page 19: ... right corner of your screen you can find a list of charms Search Share Start Devices and Settings Desktop Click the Desktop tile from the Start screen to access the desktop Start screen You can go back to the Start screen from an app or the desktop by the following ways Click the Start charm Move the mouse pointer all the way into the lower left corner of the screen and then click the Start butto...

Page 20: ...ble over long periods of time and under certain conditions might result in data loss Before you install a device or application save any data in memory to the internal storage or other storage media Failure to do so might result in data loss Connecting the AC adaptor Attach the AC adaptor when you want to charge the battery or operate from AC power The battery pack must be charged before you can o...

Page 21: ...tor to the computer always follow the steps in the exact order as described in this User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts Never place your computer ...

Page 22: ...ased 3 Plug the power cord into a live wall outlet The DC IN Battery indicator glows Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel It allows the angle of the display panel to be adjusted to provide optimum clarity Figur...

Page 23: ...any other objects left in between the display panel and the keyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power This section describes how to turn on the power The Power indicator indi...

Page 24: ... the Windows Help and Support Start screen The Start screen is the launching pad for everything you can do in the Windows operating system providing new and easy ways to access everything from your favorite apps and websites to your contacts and other important information From the Start screen you can start typing to search for what you want From there you can easily switch between results for ap...

Page 25: ...t screen Share This charm allows you to share items links photos and more Start This charm takes you to the Start screen or if already on the Start screen returns you to your last app Devices This charm allows you to manage your hardware Settings This charm allows you to access your computer settings volume brightness connecting to the internet and more Tiles Tiles can be accessed and launched fro...

Page 26: ...sc activity has stopped before removing the disk disc If you turn off the power while a disk disc is being accessed you might lose data or damage the disk Never turn off the power while an application is running Failure to do so can cause data loss Never turn off the power disconnect an external storage device or remove storage media during data read write Failure to do so can cause data loss 3 Cl...

Page 27: ...leep Mode be sure to save your data To prevent data loss do not switch to Sleep Mode while transferring data to external media such as USB devices memory media or other external memory devices When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it click Control Panel System and Security Power Options under Windows System gr...

Page 28: ...ff into Hibernation Mode Sleep Mode consumes more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions Power is turned back on immediately after shutting down Memory circuits are exposed to static electricity or electrical noise Hibernation Mode The Hibernation Mode feature saves the contents of memory to the internal storage when the c...

Page 29: ...ew 2 Click Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are currently unavailable 4 Select the Hibernate check box from Shutdown settings 5 Click the Save changes button Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid To define these settings do t...

Page 30: ...Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge User s Manual 2 13 ...

Page 31: ...osed position Figure 3 1 Front of the computer with display panel closed 1 2 1 DC IN Battery indicator 2 Wireless communication indicator DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC IN and the battery charge status White indicates that the battery is fully charged while the power is being correctly supplied from the AC power adaptor Refer to the Power Conditio...

Page 32: ... jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T or Fast Ethernet LAN 100 megabits per second 100BASE TX Refer to Operating Basics for details LAN jack is only provided with some models Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction Universal Serial Bus USB 2 0 or 3 0 po...

Page 33: ... 6GB and 5 2GB DVD RAM media cannot be read from or written to Right side The following figure shows the right side of the computer Figure 3 3 The right side of the computer 1 3 5 6 4 2 1 Memory media slot 4 HDMI out port 2 Headphone Microphone combo jack 5 Cooling vents 3 Universal Serial Bus USB 3 0 port 6 Security lock slot Memory media slot This slot lets you insert an SD SDHC SDXC memory card...

Page 34: ...ice that you want to remove HDMI out port HDMI out port can connect with Type A connector HDMI cable Cooling vents The cooling vents help the processor to avoid overheating Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer Back The following figure shows the back of the computer Figure 3 4 The...

Page 35: ... to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the surface of the cooling vents using a soft cloth Front with the display open This section shows the compute...

Page 36: ...th some models Product appearance depends on the model you purchased Microphone The built in microphone allows you to import and record sounds for your application Refer to the Sound System and Video mode section for more information Web Camera LED The Web Camera LED glows when the Web Camera is operating Web Camera Web Camera is a device that allows you to record video or take photographs with yo...

Page 37: ...are that when the computer is operating on the AC adaptor the image displayed on the internal screen is somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries Legal Footnote LCD For more information regarding LCD refer to the Legal Footnotes section Stereo speakers The speakers emit sound generated by your...

Page 38: ...ware you are using Internal Hardware Components This section describes the internal hardware components of your computer The actual specifications might vary depending on the model you purchased Battery pack This computer includes a battery pack inside However do not attempt to dismount or replace it by yourself Contact an authorized TOSHIBA service provider if necessary The rechargeable lithium i...

Page 39: ... store the image displayed on a bitmap display The amount of Video RAM available depends on the system memory of the computer Click Control Panel Appearance and Personalization Display Adjust resolution under Windows System group in the Apps view The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window Memory module The memory module is insta...

Page 40: ...hics Properties 2 Click Power and then select On Battery from the drop down menu under Power in the upper left corner 3 Click Disable under Display Power Saving Technology 4 Click Apply If you want to enable this feature click Enable under Display Power Saving Technology AMD Vari Bright AMD GPU models might include the AMD Vari Bright feature that can save the power consumption of the computer by ...

Page 41: ...he battery is charging White Indicates that the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge stops and the DC IN Battery indicator goes out When the temperature of the battery pack falls to a normal range charging will resume This process occurs rega...

Page 42: ...retch Place two or more fingers down on the Touch Pad and move them toward each other pinch or away from each other stretch This shows different levels of information or visually zooms in or out Two Finger Scroll Place two fingers down and slide them vertically or horizontally from anywhere on the Touch Pad This allows you to operate the scroll bars of a window Swipe Quickly move your finger in fr...

Page 43: ...ction keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Failure to do so could damage the parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK indicator which shows the following condition When the CAPS LOCK indicator glows the keyboard produces capitals when any letter is typed Figure 4 1 Keypad indicators 1...

Page 44: ...ode you must set the resolution of the internal display panel to match the resolution of the external display device F5 FN F5 Enables or disables the Touch Pad F6 FN F6 Moves media backward F7 FN F7 Plays or pauses media playback F8 FN F8 Moves media forward F9 FN F9 Decreases the computer s volume F10 FN F10 Increases the computer s volume F11 FN F11 Turns the sound on or off F12 FN F12 Turns the...

Page 45: ...ng an optical disc the indicator on the drive glows Formats The drives support the following formats DVD Super Multi drive The drive supports the following formats CD ROM DVD ROM DVD Video CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 DVD R DVD RW DVD R DVD RW DVD RAM DVD R DL Format1 DVD R DL Using optical di...

Page 46: ...y After seating the disc however make sure it lies flat Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there are no such objects before closing the drive 4 Press gently at the center of the ...

Page 47: ...oment to make sure the disc has stopped spinning before pulling the disc tray fully open 2 The disc extends slightly over the sides of the disc tray so you can grasp it Gently lift out the disc 3 Push the center of the disc tray to close it Press gently until it locks into place How to remove disc when the disc tray will not open Pressing the eject button will not open the disc tray when the compu...

Page 48: ...ical outlet It is possible that if data is written while powered by the battery pack the write process might sometimes fail due to low battery power In these instances data loss might occur Important message Before you write or rewrite to any of the media supported by the optical disc drive read and follow all of the setup and operating instructions in this section If you fail to do so you might f...

Page 49: ...ates Also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MEDIA CO LTD CD RW Multi Speed High Speed and Ultra Speed MITSUBISHI KAGAKU MEDIA CO LTD DVD R DVD Specifications for Recordable Disc for General Version 2 0 TAIYO YUDEN Co Ltd for 8x and 16x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x ...

Page 50: ...el Start a communication application Apply impact or vibration to the computer Install remove or connect external devices including such items as a memory media card USB device external monitor or an optical digital device Use the audio video control button to reproduce music or voice Open the optical disc drive Do not use shut down log off Sleep Mode or Hibernation Mode functions while writing or...

Page 51: ... video playback or television program recording errors In addition if prescheduled recording starts during video playback it might cause video playback or television program recording errors Please view video during times when there is no recording prescheduled The resume function cannot be used with some discs on the CyberLink PowerDVD for TOSHIBA It is recommended that the AC adaptor is connecte...

Page 52: ... mode Dual View CyberLink PowerDVD for TOSHIBA might not function properly Do not change the screen resolution while running the CyberLink PowerDVD for TOSHIBA Do not change the display device while running the CyberLink PowerDVD for TOSHIBA Starting CyberLink PowerDVD for TOSHIBA Use the following procedure to start CyberLink PowerDVD for TOSHIBA 1 Insert a DVD Video in the optical disc drive whi...

Page 53: ...precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions Charge the battery pack only in an ambient temperature from 5 through 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened Charging ...

Page 54: ...early completely discharged In this instance leave the AC adaptor connected for a few minutes and the battery should begin charging The DC IN Battery indicator might show a rapid decrease in battery operating time when you try to charge a battery under the following conditions The battery has not been used for a long time The battery has completely discharged and been left in the computer for a lo...

Page 55: ...e System Hibernation Mode Display power off period How often and for how long you use the internal storage and external disk drives for example optical disc How much charge the battery contained to begin with How you use optional devices such as a USB device to which the battery supplies power Whether you enable Sleep Mode which can conserve battery power if you are frequently turning the computer...

Page 56: ... adaptor and the power cord 5 Charge the battery pack until the DC IN Battery indicator glows white LAN The computer might have built in support for Ethernet LAN 10 megabits per second 10BASE T or Fast Ethernet LAN 100 megabits per second 100BASE TX This section describes how to connect disconnect to a LAN The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor ...

Page 57: ... the latch click into place Figure 4 5 Connecting the LAN cable 1 2 1 LAN jack 2 LAN cable 3 Plug the other end of the cable into a LAN hub connector or router Check with your LAN administrator and hardware or software vendor before using or configuring a network connection Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various m...

Page 58: ...u cannot reproduce any copyrighted material except for your personal enjoyment The following is a simple explanation for distinguishing SD memory cards from SDHC memory cards and SDXC memory cards SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing The SD memory card logo is The SDHC memory card...

Page 59: ...to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you hear it click into place Set the write protect switch to the lock position if you do not want to record data Memory cards have a limited lifespan so i...

Page 60: ...t If you insert the media in wrong direction you might not be able to remove it When inserting the memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Do not turn off the computer or switch to Sleep Mode or Hibernation Mode while files are being copied Failure to do so might cause data loss Removing memory media The following ...

Page 61: ...vailable ports on the computer As the port operation of all external display devices have not been confirmed some devices might not function properly The HDMI out port HDMI High Definition Multimedia Interface port digitally transfers both video and audio data without reducing the quality HDMI compatible external display devices including televisions can be connected via the HDMI port To connect a...

Page 62: ...nel Hardware and Sound Sound under Windows System group in the Apps view 2 In the Playback tab select the playback device which you want to switch to 3 To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the computer select a different playback device 4 Click the Set Default button 5 Click OK to close the Sound dial...

Page 63: ...omputer To connect to an external display wirelessly do the following 1 In the Settings charm click Change PC settings PC and devices Devices 2 Click Add a device Your computer starts searching for the Wireless display device 3 After the Wireless display device is searched follow the on screen instructions to finish connection After the connection is established the name of the Wireless display de...

Page 64: ...s To make your computer even more powerful and convenient to use you can add a number of options and accessories For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Universal AC Adaptor If you frequently use your computer at more than one site it might be convenient to purchase an additional AC adaptor to be kept at each site in order ...

Page 65: ...Hardware and Sound Realtek HD Audio Manager under Windows System in the Apps view When you first launch the Realtek HD Audio Manager you can see two device tabs Speakers is the default output device Microphone is the default input device To change the default device click the Set Default Device button under the chosen device tab Information Click the Information button to view hardware information...

Page 66: ...vice list for the device you plugged into Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Control Panel Appearance and Personalization Display Change display settings under Windows System group in the Apps view If you are running some applications for example a 3D application or video playback you might see some disturbance ...

Page 67: ...scaling of the text size When the scaling is smaller more information appears on the display simultaneously but the text size becomes smaller When the scaling is larger less information appears on the display simultaneously but the text size becomes larger You can install Split Screen utility by yourself Split Screen utility enables you to create multiple display zones on a screen and to fit the a...

Page 68: ...formation can help you understand your degree of contribution to the environment Furthermore this utility contains Peak shift function that can help reduce power usage during periods of peak demand by shifting some power consumption to periods when demand is lower The utility also supports eco charge mode The battery will not be fully charged in this mode thus extending the life cycle of the batte...

Page 69: ...The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health and system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and tracks specific activities related to their usage To access this utility click PC Health Monitor under TOSHIBA group i...

Page 70: ...ta including the operating system and recovery partition on the internal storage Make sure that you have already created recovery media if you want to use the computer after erasing your internal storage You might not have all the software listed in this section depending on the model you purchased Special features The following features are either unique to TOSHIBA computers or are advanced featu...

Page 71: ...nts from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options Battery save mode 1 This feature lets you configure the computer in order to save battery power This can be specified in the Power Options Panel power on off 1 This feature automatically turns power to the computer off when the display panel is closed and turns it back on when the...

Page 72: ...erature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled th...

Page 73: ...and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example or produced by pressing the SHIFT or ALT keys Delete button Click this button to delete a registered password Before you can delete a password you must first enter the current password corr...

Page 74: ... Supervisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password Click Password Utility Supervisor Password under TOSHIBA group in the Apps view This utility lets you do the following Register or delete the Supervisor Password Specify restrictions for general users Starting the computer using a password If you have already registered a...

Page 75: ...hanges and closes the TOSHIBA System Settings window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in gray are possible to confirm their status TOSHIBA System Settings screen might have the following tabs General Allows you to view the current BIOS version or change certain settings back ...

Page 76: ...re The stored data uses a very small portion of the total internal storage capacity approximately 10 MB or less per year This information is used to identify and provide a notification of system conditions which might affect the performance of your TOSHIBA computer It might also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA authorized service providers...

Page 77: ... change BIOS settings To enter the TOSHIBA Setup Utility do the following 1 Save your work 2 Click the power icon on the Start screen and then select Restart 3 Hold down the F2 key and then release this key one second after the computer is power on 4 Follow the on screen instructions to proceed System Recovery There is a hidden partition allocated on the internal storage for the System Recovery Op...

Page 78: ...to vibrations such as airplanes trains or cars Do not use on an unstable surface such as a stand A recovery image of the software on your computer is stored on the internal storage and can be copied to either disc media or USB Flash Memory by using the following steps 1 Select either blank disc or USB Flash Memory The application allows you to choose from a variety of different media onto which th...

Page 79: ...BA Setup Utility Refer to the TOSHIBA Setup Utility section for further information 2 In the TOSHIBA Setup Utility screen select Advanced System Configuration Boot Mode Note Please skip the following contents if you cannot find the Boot Mode option in your system 3 Select UEFI Boot Default If you set the Boot Mode as CSM Boot the recovery media created by Recovery Media Creator will NOT be able to...

Page 80: ...t creating Recovery Media the Recovery Media cannot be created However if you have already created a Recovery Media you can use it to restore the recovery partition If you have not created Recovery Media contact TOSHIBA support for assistance Restoring the pre installed software from the Recovery Partition A portion of the total internal storage space is configured as a hidden recovery partition T...

Page 81: ... Reset your PC 5 Follow the on screen instructions to finish the recovery You can also perform the restoration through PC settings in the operating system 1 Click the Settings charm and click Change PC settings 2 Click Update and recovery under PC settings and then click Recovery 3 Click Get started under Remove everything and reinstall Windows 4 Follow the on screen instructions to finish the rec...

Page 82: ...n this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from TOSHIBA Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first The items detailed in this che...

Page 83: ...m characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what...

Page 84: ...15 seconds before turning on the power again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simul...

Page 85: ...stead of desired advanced options do the following 1 Click the power icon on the Start screen and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic proble...

Page 86: ...the power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the b...

Page 87: ... TOSHIBA Setup Utility Refer to the TOSHIBA Setup Utility section for further information 2 Set the date in the System Date field 3 Set the time in the System Time field 4 Follow the on screen instructions to proceed Keyboard Keyboard problems can be caused by the setup and configuration of the computer Refer to the The Keyboard section for further information Problem Procedure Output to screen is...

Page 88: ...es not boot from the internal storage Check to see whether there is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority Options setting within the TOSHIBA System Settings Slow performance The files on the internal storage might be fragmented In this instance you should run the disk Defragmentation utility to check the c...

Page 89: ...lem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure that it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that ...

Page 90: ... Apps view 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Control Panel Hardware and Sound Mouse under Windows System group in the Apps view 2 Within th...

Page 91: ...ble click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Control Panel Hardware and Sound Mouse under Windows System group in the Apps view 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as ...

Page 92: ...he software volume settings Check to see if Mute is turned to Off Check to make sure that the headphone connection is secure Check within the Windows Device Manager application to ensure that the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you might be experiencing feedback from either the internal microphone or an external microphone co...

Page 93: ...ternal monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor m...

Page 94: ...ur LAN administrator Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure that the wireless communication function of the computer is on If problems persist contact your LAN administrator Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure that the wireless communication function of the computer is on Check to ensure that the Bluetooth Manager application is r...

Page 95: ...n supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current ...

Page 96: ... 23 2 23 2 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters...

Page 97: ...elgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250 V or 1 15P 125 V and three pin plug ...

Page 98: ...teroperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetoot...

Page 99: ... by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless products might be restricted by the proprietor of the building or responsible representatives of the orga...

Page 100: ...s to be configured for all computers connected to the same network in order to re enable network connections Make sure to use new network name Security TOSHIBA strongly recommends that you enable encryption functionality otherwise your computer is open to illegal access by an outsider using a wireless connection If this occurs the outsider might illegally access your system eavesdrop or cause the ...

Page 101: ...65 to 5 85GHz and that these radars could cause interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which ...

Page 102: ... use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This su...

Page 103: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 104: ... systèmes de satellites mobiles utilisant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certifica...

Page 105: ...o communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communication systems such as this equipment overlaps that...

Page 106: ...ent uses OFDM modulation 4 4 The interference range of this equipment is less than 40m 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 1 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH S...

Page 107: ... Name of the radio equipment BCM943142Y Telefication B V Ltd Approval Number D135106201 Realtek 802 11n Wireless LAN and Bluetooth The Name of the radio equipment RTL8723BE Telefication B V Ltd Approval Number D135042201 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices This eq...

Page 108: ...ctions use of complex modeling software such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 86 F or 25 C 77 F at high altitude all temperature references are approxim...

Page 109: ...n memory space Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory built into your computer the memory available to the operating system is still approximately 3 GB onl...

Page 110: ...aphics Processing Unit GPU Graphics processing unit GPU performance might vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and might decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video...

Page 111: ... the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of t...

Page 112: ...such any Copyright notices in the code are not to be removed If this package is used in a product Eric Young should be given attribution as the author of the parts of the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permi...

Page 113: ...IBILITY OF SUCH DAMAGE The licence and distribution terms for any publically available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence FreeType License Issues The FreeType Project LICENSE 2006 Jan 27 Copyright 1996 2002 2006 by David Turner Robert Wilhelm and Werner Lemberg Introd...

Page 114: ...eplace year with the value from the FreeType version you actually use Legal Terms 0 Definitions Throughout this license the terms package FreeType Project and FreeType archive refer to the set of files originally distributed by the authors David Turner Robert Wilhelm and Werner Lemberg as the FreeType Project be they named as alpha beta or final release You refers to the licensee or person using t...

Page 115: ...form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team in the distribution documentation We also encourage you to put an URL to the FreeType web page in your documentation though this isn t mandatory These conditions apply to any software derived from or based on the FreeType Project not just the unmodified files If you use our work you must ...

Page 116: ...anted additions to the library and distribution If you are looking for support start in this list if you haven t found anything to help you in the documentation freetype devel nongnu org Discusses bugs as well as engine internals design issues specific licenses porting etc Our home page can be found at http www freetype org User s Manual 7 21 ...

Page 117: ...wer off 5 4 hinges 3 7 opening 2 5 screen 3 7 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 E Equipment checklist 2 1 External monitor problems 6 12 G Graphics Processing Unit 3 9 H Hard disk drive automatic power off 5 5 HDMI out port 3 4 K Keyboard function keys 4 2 Function keys F1 F12 4 2 problems 6 6 Windows special keys 4 4 L LAN cable types 4 15 connecting 4 16 M Media care Card...

Page 118: ...lem 6 2 Battery 6 5 Dual Pointing device 6 8 External monitor 6 11 Hardware and system checklist 6 4 HDD 6 7 Internal display panel 6 6 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 5 Power 6 4 Real Time Clock 6 6 Sound system 6 11 TOSHIBA support 6 14 Touch Pad 6 9 USB device 6 10 USB mouse 6 10 R Recovery hard disk drive 5 14 Recovery Media 5 13 Restarting the computer 2 9 S SD SDH...

Page 119: ...W Web Camera 3 6 Wireless communication 7 4 User s Manual Index 3 ...

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