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Toshiba 65HM167 - 65" Rear Projection TV, Service Manual

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Toshiba 65HM167 - 65

4

Enter Customer 

Menu

Select “AV1 or 

AV2”

Is

Sound 

Restored?

Main Module

No

Yes

Resolved

Make Sure the Volume 

setting is at least 

½

 scale 

and the speaker selection 

is on “Internal” OR “On”.

Select the input that was 

the cause of the symptom.

Double check the audio 

connections for 

correctness.

Insure the Following Steps are Taken

 

 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 

31

Summary of Contents for 65HM167 - 65" Rear Projection TV

Page 1: ... green product When repairing this green product use the part s described in this manual and lead free solder 2 For 1 and 2 refer to GREEN PRODUCT PROCUREMENT and LEAD FREE SOLDER TOSHIBA CORPORATION 2008 For Technical Bulletins Technical Tips or other information regarding the service of this model visit the Toshiba America Consumer Products National Service Division website at www7 toshiba com ...

Page 2: ... of this product The melting temperature of lead free solder is higher than that of leaded solder by 86ºF to 104ºF 30ºC to 40ºC Use of a soldering iron designed for lead based solders to repair product made with lead free solder may result in damage to the component and or PCB being soldered Great care should be made to ensure high quality soldering when servicing this product especially when sold...

Page 3: ...the AC line cord directly into a 120V AC outlet Do not use an isolation transformer for this check x Use an AC voltmeter having 5000 ohms per volt or more sensitivity in the following manner Connect a 1500 ohm 10 watt resistor paralleled by a 0 15 µF AC type capacitor between a known good earth ground water pipe conduit etc and the exposed metallic parts one at a time Measure the AC voltage across...

Page 4: ...ing the MUTE button press MENU button on TV set Selecting the Adjusting Item Every pressing of CH or button in the service mode changes the adjustment items Adjusting the Data Pressing of VOLUME or button will change the value of data in the range from 00H to FFH The variable range depends on the adjusting item Exiting Service Mode Press the POWER button once to turn off the TV 3 ...

Page 5: ... LAMP TIMER ANNOUNCEMENT POWER OFF Standby w Quick Restart OFF POWER OFF Standby w Quick Restart ON ON IN LPS Standby w Quick restart ON Blinking POWER ON ON Waiting to re light the lamp ON Blinking Lamp won t light ON Blinking YES Open Lamp door ON YES Fan Stop Detection Light Engine Blinking YES IIC BUS Error Slow blinking YES Power Protect Detection Fast blinking YES Color wheel stop Fast blink...

Page 6: ...ture often making a loud noise when this happens If the lamp ruptures the TV will not operate until the lamp unit is replaced CAUTION Always handle the lamp unit with care The lamp unit in this TV was designed for safe replacement by consumers however if the lamp unit is subjected to intentional abuse such as excessive mechanical abuse or handling by children or pets the unit may break exposing sh...

Page 7: ...ss or otherwise get it dirty Doing so may affect the image quality and reduce the service life of the lamp See Cleaning the lamp unit glass below CLEANING THE LAMP UNIT GLASS If you accidentally touch the lamp unit glass or otherwise get it dirty wipe it with a lint free lens cleaning cloth such as a cloth for cleaning camera lenses or eyeglasses CAUTION NEVER clean a hot lamp with any type of fla...

Page 8: ...sumer Solutions at 1 800 631 3811 x In Canada locate the nearest Toshiba authorized service depot by directing your web browser to www toshiba ca click Home Entertainment and then click Support Disposing of the Used Lamp Unit CAUTION Always handle the lamp unit with care The lamp unit in this TV was designed for safe replacement by consumers however if the lamp unit is subjected to intentional or ...

Page 9: ...CHASSIS REMOVAL Completion of chassis removal 8 ...

Page 10: ...LIGHT ENGINE REMOVAL 9 ...

Page 11: ...LIGHT ENGINE REPLACEMENT 1 Remove the back cover 2 Remove the screw securing the lamp door 3 Remove the 2 screws securing the light engine 4 Remove the cables LVDS Control and POWER 10 ...

Page 12: ...fasten the thermostat lead wires Leave the thermostat breaker fitted 6 Remove the cables AC and Control from the unit 7 Pull the Engine out and replace it 8 Re assemble by following steps 1 6 in reverse 11 ...

Page 13: ...LAMP FAN REPLACEMENT 1 Remove the Lamp module by loosening screws 1 and 2 2 Remove the Lamp Fan cable 3 Remove screws 1 2 and 3 and remove the lamp fan cover 12 ...

Page 14: ...4 Remove the screw securing the Lamp Fan 5 Remove the screw securing the Lamp Fan 6 Remove screws 1 and 2 and then remove the Lamp cable 13 ...

Page 15: ...lifting the Cover take the Lamp Fan out by pulling it down 8 Place the fixing rubbers at 4 corners on the new Lamp Fan 9 Re assemble by following Steps 1 8 in reverse DMD FAN REPLACEMENT 1 Remove the DMD Fan 14 ...

Page 16: ...screws securing the fan 3 Re assemble by following Steps 1 and 2 in reverse THERMAL BREAKER REPLACEMENT 1 Unfasten the thermostat lead wires 2 Replace the thermostat breaker by removing the securing screws 3 Fit the thermostat lead wires 15 ...

Page 17: ...turned ON x After replacing SEINE or Main unit perform the following x Prepare FW and data in the SD card media x Insert SD card and then plug AC in LED Indication During the Software Updating Three LED indicators show the updating progress or status Firmware and Data Updating After SEINE unit changed perform the following 16 ...

Page 18: ...cro EEPROM data will be written thru SEINE chip from SD Card If the model ID which is to be uploaded into the EEPROM data stored in SD card does not correspond to the number which stored SEINE chip the programming will fail If this situation is encountered the forced writing procedure is required Forced Writing Procedure 1 Change the EEPROM data file name from eHM _data txt f to eforce_data txt f ...

Page 19: ... The customer needs to check the wall switches in the room If none control the outlet most likely he needs to call his electrician or check the electrical breakers Does the Other Device Work To 2 Yes Dead Set If a power strip or surge Protector is being used The customer should also use it for the following steps If a surge protector or power strip is being used go directly into wall outlet If the...

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Page 21: ...20 ...

Page 22: ... Dead All preliminary questions have been answered It is time to take some voltage checks Remove the set from the wall outlet for 10 15 seconds and plug back in Do not attempt to turn it on at this time 5V On PB80 Pins 6 7 No Power Supply Yes Push Power Button 3V On PB80 Pin 2 No Yes 2 6V on PB80 Pin 3 Main Module Yes Power Supply No Main Module 21 ...

Page 23: ...2007 Toshiba DLP Television DLP 07 1 DLP 07 1 13 of 44 Video Problems Figures 16 through 16e will walk us through several paths involved in analyzing video problems Figure 16 1 of 6 22 ...

Page 24: ...put is Properly Set for ANT Select Cable Antenna Confirm Channel Programming Enter Menu Ensure input is Properly Set for ANT Select Cable Antenna Confirm Channel Programming Is Picture Restored Is Picture Restored No Main Module Main Module No Yes Resolved Yes Resolved Is there No Picture or Distorted Picture In both NTSC and ATSC 23 ...

Page 25: ...nding on which input the HDMI cable is connected to Is Picture Restored Make sure the HDMI device is running and in good working order No Digital Seine Bd Resolved Yes Note If a DVI device is being used via an adaptor with the HM67 167 series sets the input MUST be on HDMI 1 and the Audio cables MUST be connected to the PC HDMI 1 inputs 24 ...

Page 26: ...Restored Yes No Is Picture Restored Yes Resolved No Apply signal to AV1 and select AV1 as Main Input in menu Is Picture Restored Yes No Main Module Side Front AV 1st Choice Main Module 2nd Choice 4 Main Module Select AV1 or AV2 Make sure there is no cable plugged into the S Video jack Make sure the Input device is running and in good working order Figure 16c 4 of 6 25 ...

Page 27: ...Picture Restored Yes No Resolved If S Video is on Front side panel only change front panel For Rear mounted Change Main Module 5 Select Video 1 2 or 3 Depends on Menu and input being used Make sure the Input device is running in good working order and connected to the selection made in this step Figure 16d 5 of 6 26 ...

Page 28: ...ba DLP Television DLP 07 1 DLP 07 1 18 of 44 Insure the Following Steps are Taken Figure 16e 6 of 6 Audio Problems Figures 17 through 17e will walk us through several paths involved in analyzing audio problems 27 ...

Page 29: ...28 ...

Page 30: ...Make Sure the Volume setting is at least scale and the speaker selection is on Internal OR On When the choice is Antenna a weak signal may cause sound to mute THIS IS NORMAL Insure the Following Steps are Taken 2 Ensure input is properly set for Cable or ANT Select Cable Antenna Confirm Program Tuning Figure 17a 2 of 6 29 ...

Page 31: ...2007 Toshiba DLP Television DLP 07 1 DLP 07 1 21 of 44 Figure 17b 3 of 6 30 ...

Page 32: ...s Sound Restored Main Module No Yes Resolved Make Sure the Volume setting is at least scale and the speaker selection is on Internal OR On Select the input that was the cause of the symptom Double check the audio connections for correctness Insure the Following Steps are Taken Figure 17c 4 of 6 31 ...

Page 33: ...o Or AV1 Is Sound Restored Main Module No Yes Resolved Make Sure the Volume setting is at least scale and the speaker selection is on Internal OR On Make sure the audio cables are plugged into the jacks in the Video 2 section Insure the Following Steps are Taken 5 Figure 17d 5 of 6 32 ...

Page 34: ... Sure the Volume setting is at least scale and the speaker selection is on Internal OR On Select the input that was the cause of the symptom Double check the Audio connections for correctness Insure the Following Steps are Taken Figure 17e 6 of 6 Error Codes Figure 18 is a graphic of the LED Blink codes used in the 2007 HM67 167 series DLP sets 33 ...

Page 35: ...to Seine PCB and the test point for NTSC tuner video PK05 AVIO Main HD 1 HD 2 AV1 AV2 S Vid RF In PC In Y CVBS Cb Cr PB103 20 16 18 20 16 18 CN72 10 8 10 8 6 Tuner IF Tuner IF IF AGC V TV ATSC NTSC Tuner 6 Digital Seine CN60 LVDS Video Test Points PK05 Test Pt IC200 34 ...

Page 36: ...n also be applied to pins 2 and 6 A missing audio symptom can be scoped at pins 2 and 6 DC voltage readings can be taken at pins 8 and 9 The normal state of pins 8 and 9 are 0VDC Missing waveforms on pins 2 and 6 or a DC level on pins 8 or 9 will tell us the Audio Output board is not at fault Pins 1 4 and pin 9 of PB81B or A can be checked for proper voltages to the Audio Output board and scoped f...

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Page 38: ...37 ...

Page 39: ...4 of 12 2007 Toshiba America Consumer Products LLC SMART2007003_Version 20Q DLP_1 0 4 38 ...

Page 40: ...39 ...

Page 41: ...40 ...

Page 42: ...41 ...

Page 43: ...28 76092179 CAPACITOR CERAMIC CHIP 25V B 0 22UF K C829 76092463 CAPACITOR CERAMIC CHIP 16V B 0 22UF K C830 76285104 CAPACITOR CERAMIC CHIP 50V B 0 1UF K C832 76678229 CAPACITOR ELECTROLYTIC 200V 2 2UF M C833 76503053 CAPACITOR PLASTIC FILM 63V 1UF J C834 76214103 CAPACITOR CERAMIC DISC 500V B 0 01UF K C835 76073197 CAPACITOR ELECTROLYTIC 50V 56UF M C840 76092335 CAPACITOR CERAMIC DISC 2KV R 150PF ...

Page 44: ...7 DIODE ZENER ZJ22AͲ26MM D861 23362268 DIODE 1SS133ͲB P D862 23362268 DIODE 1SS133ͲB P D870 23362268 DIODE 1SS133ͲB P D871 23357366 DIODE FR105ͲB5 D875 75002031 DIODE FMWͲ24L D875B 23717241 SCREW BITTB3X8ECO D877 23362210 DIODE SCHOTTKY RB095TͲ90 D879 23362268 DIODE 1SS133ͲB P D881 23362329 DIODE ZENER ZJ16BͲ26MM D882 23362329 DIODE ZENER ZJ16BͲ26MM D899 76019485 VARISTOR TNR10V431K F801 75006594 ...

Page 45: ...SISTOR KTC4075Y P Q862 23000823 IC PHOTO COUPLER TLP421F GR Q863 23205347 TRANSISTOR KTC4075Y P Q864 23205347 TRANSISTOR KTC4075Y P Q865 23205346 TRANSISTOR KTA2014Y P Q870 23085587 IC TA76431S Q875 75002025 TRANSISTOR 2SJ668 Q Q876 23205347 TRANSISTOR KTC4075Y P R803 76011222 RESISTOR CHIP 1 20W 2 2K OHM J R807 76011153 RESISTOR CHIP 1 2OW 15K OHM J R808 76552680 RESISTOR OXIDE METAL FILM 1 2W 68...

Page 46: ...STOR CHIP 1 2OW 15K OHM J R884 76011471 RESISTOR CHIP 1 20W 470 OHM J R885 75004057 RESISTOR CR1 16 332DV R886 75006061 RESISTOR CR1 16 123DV R887 75006056 RESISTOR CR1 16 821DV R888 76011331 RESISTOR CHIP 1 20W 330 OHM J R889 76011331 RESISTOR CHIP 1 20W 330 OHM J R890 76011223 RESISTOR CHIP 1 20W 22K OHM J R892 76011473 RESISTOR CHIP 1 20W 47K OHM J R899 76004718 RESISTOR METAL GLAZE 1 2W 8 2M O...

Page 47: ...TOSHIBA CORPORATION 1 1 SHIBAURA 1 CHOME MINATO KU TOKYO 105 8001 JAPAN ...

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