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Deutsch
English
Warranty covers neither wear parts nor routine maintenance.
Torqeedo is entitled to refuse warranty claims if
• warranty has not duly been submitted (in particular: contacting Torqeedo before sen-
ding back claimed goods, lack of completely filled-in warranty certificate and proof of
purchase; refer to chapter „Warranty process“),
• the product has not been treated in accordance with the instructions,
• safety, handling and care instructions of the operating manual have been disregarded,
• the object of purchase has been anyhow altered or modified or equipped with parts and/
or accessories which are not expressly included in the equipment approved or recom-
mended by Torqeedo,
• previous maintenance or repair works have not been carried out by companies approved
by Torqeedo or other than original spare parts have been used - unless end user is able to
prove that the fact leading to rejecting warranty claims has not favoured development of
the defect.
Beside the claims arising from the present warranty, the final user also has legal warranty
claims arising from purchase contract with the respective retailer that are not limited by
the present warranty.
9.2 Warranty process
Your satisfaction with our products is very important to us. Every product has been pro-
duced and tested with extraordinary diligence. If nevertheless a warranty claim should
occur, we would like to help you as fast and effectively as we can.
For a smooth process we need your cooperation:
• Please complete the Warranty Claim Form which is part of the scope of supply. You also
find it on our website: www.torqeedo.com in the Service Centre section as a download
form.
• Please provide a copy of your proof of purchase (invoice or receipt).
• For the nearest Torqeedo Service location please look under www.torqeedo.com in the
Service Centre section. Contact the Service Centre you choose before you send in the
product. Please understand that we have to reject received products which the Service
Centre was not notified of.
• Please ensure suitable packaging.
In case you should have any questions regarding the warranty process, please feel free to
contact us under coordinates cited on back of the present manual.
Summary of Contents for 2207-00
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