9. To test Telephone communications operation, perform the following system checks:
• Verify that the satellite is operational.
• Verify that the satellite is appropriately designated for telephone communications in the TouchNet Satellite
screen.
• From the Menu screen, select the SAT MONITOR screen. The TouchNet will automatically initiate communica-
tions with the field satellites.
Note: Connect time may require up to one minute when establishing communications between the TouchNet
central and the satellite.
• From the Satellite Monitor screen, select the telephone modem-equipped satellite address number, then select
the CHECK 1 screen. Satellite Status information will be displayed within 10 to 25 seconds.
• If a communication error occurs, refer to the troubleshooting information below for possible solutions.
Printing Date
March 1998 Rev. A
Form Number
371-0048
© 1998 The Toro Company
Irrigation Division
An ISO 9001-Certified Facility
P.O. Box 489 Riverside, CA 92504
Troubleshooting The Telephone-Link System
Problem
“No Response”
“No Dial Tone”
“Telephone Busy”
“No Answer”
“No Carrier”
Solution
Verify the following:
• The central modem connections are correct, its power
supply is plugged in and the On/Off switch is in the ON
position.
• The telephone line is functioning properly.
• The telephone modem-equipped satellite is operating
properly and its telephone modem is On.
Note: If a satellite-related problem has been confirmed
and corrected, reset the system by switching the central
and satellite modems Off and On.
The modem has not sensed a dial tone on the tele-
phone line. Verify that the telephone line is properly
connected and functional.
The central modem has sensed the satellite modem is
busy. The TouchNet will automatically redial three times.
If necessary, increase the redial value on the Telephone
Set Up screen.
The modem has sensed the satellite modem is not
answering. Verify that the satellite telephone modem
connections are correct, power is on and the phone line
is functional.
The central and satellite modems have connected but
cannot communicate due to an improper or non-exis-
tent carrier signal. Reset the system by switching the
central and satellite modems Off and On. Verify that the
telephone line is functional.
