The Toro Warranty
and
The Toro GTS Starting Guarantee
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company, pursuant
to an agreement between them, jointly promise to repair for the original
purchaser
1
the Toro Product listed below if defective in materials or
workmanship or if the Toro GTS (Guaranteed to Start) engine will not start
on the first or second pull, provided the routine maintenance required in
the
Operator's Manual
have been performed.
The following time periods apply from the date of purchase:
Products
Warranty Period
Walk Power Mowers
•
Cast Deck
5 years Residential Use
2
90 Days Commercial Use
•
Engine
5 years GTS Guarantee,
Residential Use
3
•
Battery
2 years
•
Steel Deck
2 years Residential Use
2
90 Days Commercial Use
•
Engine
2 years GTS Guarantee,
Residential Use
3
TimeMaster Mowers
3 years Residential Use
2
90 Days Commercial Use
•
Engine
3 years GTS Guarantee,
Residential Use
3
•
Battery
2 years
Electric Hand Held Products
2 years Residential Use
2
No Warranty for Commercial Use
Snowthrowers
•
Single Stage
2 years Residential Use
2
45 Days Commercial Use
•
Engine
2 years GTS Guarantee,
Residential Use
3
•
Two Stage
3 years Residential Use
2
45 Days Commercial Use
•
Chute, chute deflector and
impeller housing cover
Lifetime (original owner only)
5
Electric Snowthrowers
2 years Residential Use
2
No Warranty for Commercial Use
All Ride-On Units Below
•
Engine
See engine manufacturer's warranty
4
•
Battery
2 years Residential Use
2
•
Attachments
2 years Residential Use
2
DH Lawn & Garden Tractors
2 years Residential Use
2
90 Days Commercial Use
XLS Lawn & Garden Tractors
3 years Residential Use
2
90 Days Commercial Use
TimeCutter
3 years Residential Use
2
90 Days Commercial Use
TITAN Mowers
3 years or 240 hours
5
•
Frame
Lifetime (original owner only)
6
Z Master Mowers — 2000 Series
4 years or 500 hours
5
•
Frame
Lifetime (original owner only)
6
1
Original Purchaser means the person who originally purchased the Toro Product.
2
Residential use means use of the product on the same lot as your home. Use at more than one
location is considered commercial use and the commercial use warranty would apply.
3
The Toro GTS Starting Guarantee does not apply when the product is used commercially.
4
Some engines used on Toro Products are warranted by the engine manufacturer.
5
Whichever occurs first.
6
Lifetime Frame Warranty - If the main frame, consisting of the parts welded together to form the
tractor structure that other components such as the engine are secured to, cracks or breaks in
normal use, it will be repaired or replaced, at Toro's option, under warranty at no cost for parts
and labor. Frame failure due to misuse or abuse and failure or repair required due to rust or
corrosion are not covered.
This warranty covers the cost of parts and labor, but you must pay
transportation costs.
Warranty may be denied if the hour meter is disconnected, altered, or
shows signs of being tampered with.
Owner Responsibilities
You must maintain your Toro Product by following the maintenance
procedures described in the
Operator's Manual
. Such routine
maintenance, whether performed by a dealer or by you, is at your expense.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1.
Contact your seller to arrange service of the product. If for any
reason it is impossible for you to contact your seller, you may contact
any Toro Authorized Distributor to arrange service. See attached
Distributor List.
2.
Bring the product and your proof of purchase (sales receipt) to
the servicing outlet. If for any reason you are dissatisfied with the
servicing outlet’s analysis or with the assistance provided, contact
us at:
Toro Customer Care Department, RLC Division
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
001–952–948–4707
Items and Conditions Not Covered
This express warranty does not cover the following:
•
Cost of regular maintenance service or wear parts, such as blades,
rotor blades (paddles), scraper blades, belts, fuel, lubricants, oil
changes, spark plugs, pneumatic tires, cable/linkage or brake
adjustments
•
Any product or part which has been altered or misused and requires
replacement or repair due to accidents or lack of proper maintenance
•
Repairs necessary due to failure to use fresh fuel (less than one
month old), or failure to properly prepare the unit prior to any period
of non-use over one month
•
All repairs covered by these warranties must be performed by an
authorized Toro servicing outlet using approved replacement parts.
General Conditions
The purchaser is covered by the national laws of each country. The rights
to which the purchaser is entitled with the support of these laws are not
restricted by this warranty.
374-0268 Rev E
