Toro Recycler 20332, Operator'S Manual

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The Toro Total Coverage Guarantee
22 in Recycler ®
A 2-Year Full Warranty (45 Day Limited Warranty for Commercial Use) 20 in Mulcher/Bagger
The Toro GTS Starting Guarantee
Walk Power Mowers
A 3-Year Full Warranty (Not Applicable for Commercial Use)
Conditions and Products Covered
The Lawn-Boy Company and its affiliate, Lawn-Boy Warranty Company,
pursuant to an agreement between them, jointly promise to repair the
Lawn-Boy Product listed below if used for residential purposes*; if it is
defective in materials or workmanship or if it stops functioning due to the
failure of a component; or if the Toro GTS (Guaranteed to Start) engine
will not start on the first or second pull, provided the routine maintenance
required in the
Operator's Manual have been performed.
This warranty covers the cost of parts and labor, but you must pay
transportation costs.
The following time periods apply from the date of purchase:
Products Warranty Period
22 in Recycler and 20 in
Mulcher/Bagger and Attachments
2 - year full warranty
GTS (Guaranteed to Start) 3 - year full warranty
Engine 3 - year full warranty
Battery 1 - year full warranty
Limited Warranty for Commercial Use*
Gas-powered Lawn-Boy Products used for commercial, institutional, or
rental use, are warranted for 45 days against defects in materials or
workmanship. Components failing due to normal wear are not covered
by this warranty.
The Toro GTS (Guaranteed to Start) Starting Guarantee does not apply
when the product is used commercially*.
Instructions for Obtaining Warranty Service
If you think that your Lawn-Boy Product contains a defect in materials or
workmanship, or if a normal, able-bodied adult can no longer start your
product's engine in one or two pulls, follow this procedure:
1. Contact any Authorized Toro Service Dealer to arrange service at their
dealership. To locate a dealer convenient to you, refer to the
Yellow
Pages of your telephone directory (look under “Lawn Mowers”) or
access our web site at www.Toro.com. You may also call the numbers
listed in item #3 to use the 24-hour Lawn-Boy Dealer locator system.
2. Bring the product and your proof of purchase (sales receipt) to the
Service Dealer. The dealer will diagnose the problem and determine if
it is covered under warranty.
3. If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at:
Customer Care Department, RLC Division
The Lawn-Boy Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Toll free at 866-214-9807 (U.S. customers)
Toll free at 866-214-9808 (Canadian customers)
Owner Responsibilities
You must maintain your Lawn-Boy Product by following the maintenance
procedures described in the
Operator's Manual . Such routine maintenance,
whether performed by a dealer or by you, is at your expense.
Items and Conditions Not Covered
There is no other express warranty except for special emission system
coverage and engine warranty coverage on some products. This express
warranty does not cover the following:
•
Cost of regular maintenance service or parts, such as filters, fuel,
lubricants, oil changes, spark plugs, air filters blade sharpening or worn
blades, cable/linkage adjustments, or brake and clutch adjustments
•
Components failing due to normal wear
•
Any product or part which has been altered or misused or neglected
and requires replacement or repair due to accidents or lack of proper
maintenance
•
Pickup and delivery charges
•
Repairs or attempted repairs by anyone other than an Authorized
Lawn-Boy Service Dealer
•
Repairs necessary due to failure to follow recommended fuel
procedure (consult
Operator's Manual for more details)
– Removing contaminants from the fuel system is not covered
– Use of old fuel (more than one month old) or fuel which contains
more than 10% ethanol or more that 15% MTBE
– Failure to drain the fuel system prior to any period of non-use
over one month
•
Repairs or adjustments to correct starting difficulties due to the
following:
– Failure to follow proper maintenance procedures or recommended
fuel procedure
– Rotary mower blade striking an object
•
Special operational conditions where starting may require more than
two pulls:
– First time starts after extended period of non-use over three
months or seasonal storage
– Cool temperature starts such as those found in early spring and
late autumn
– Improper starting procedures - if you are having difficulty starting
your unit, please check the
Operator's Manual to ensure that
you are using the correct starting procedures. This can save an
unnecessary visit to an Authorized Lawn-Boy Service Dealer.
General Conditions
All repairs covered by these warranties must be performed by an Authorized
Lawn-Boy Service Dealer using Lawn-Boy-approved replacement parts.
Repair by an Authorized Lawn-Boy Service Dealer is your sole remedy
under this warranty.
Neither The Lawn-Boy Company nor Lawn-Boy Warranty Company is
liable for indirect, incidental, or consequential damages in connection
with the use of the Toro Products covered by these warranties,
including any cost or expense of providing substitute equipment or
service during reasonable periods of malfunction or non-use pending
completion of repairs under these warranties.
Some states do not allow exclusions of incidental or consequential
damages, so the above exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Countries Other than the United States or Canada
Customers who have purchased Lawn-Boy products exported from the United States or Canada should contact their Lawn-Boy Distributor (Dealer)
to obtain guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor's service or have difficulty
obtaining guarantee information, contact the Lawn-Boy importer. If all other remedies fail, you may contact us at Lawn-Boy Warranty Company.
Australian Consumer Law: Australian customers will find details relating to the Australian Consumer Law either inside the box or at your local Toro
Dealer.
*Residential purposes means use of the product on the same lot as your home. Use at more than one location, or institutional or rental use, is considered
commercial use, and the commercial use warranty would apply.
374-0254 Rev E