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Form No. 3396-746 Rev A

Power Max Heavy Duty 926/1028 OXE Snowthrower

Model No. 38820—Serial No. 316000001 and Up

Model No. 38824—Serial No. 316000001 and Up

Operator's Manual

This product complies with all relevant European directives.
For details, see the separate product specific Declaration of
Conformity (DOC) sheet.

Introduction

This machine is intended to be used by residential
homeowners or professional, hired operators. It is
designed for removing snow from paved surfaces, such
as driveways and sidewalks, and other surfaces for
traffic on residential or commercial properties. It is not
designed for removing materials other than snow.

Read this information carefully to learn how to operate and
maintain your machine properly and to avoid injury and
machine damage. You are responsible for operating the
machine properly and safely.

You may contact Toro directly at www.Toro.com for machine
and accessory information, help finding a dealer, or to register
your machine.

Whenever you need service, genuine Toro parts, or additional
information, contact an Authorized Service Dealer or Toro
Customer Service and have the model and serial numbers of
your machine ready.

Figure 1

identifies the location of the

model and serial numbers on the machine. Write the numbers
in the space provided.

ST OP

G016493

1

Figure 1

1.

Model and serial number location

Model No.

Serial No.

This manual identifies potential hazards and has safety
messages identified by the safety alert symbol (

Figure 2

),

which signals a hazard that may cause serious injury or death
if you do not follow the recommended precautions.

Figure 2

1.

Safety alert symbol

This manual uses 2 words to highlight information.

Important

calls attention to special mechanical information

and

Note

emphasizes general information worthy of special

attention.

© 2015—The Toro® Company
8111 Lyndale Avenue South
Bloomington, MN 55420

Register at www.Toro.com.

Original Instructions (EN)

Printed in the USA

All Rights Reserved

*3396-746* A

 

Summary of Contents for 38820

Page 1: ...or machine and accessory information help finding a dealer or to register your machine Whenever you need service genuine Toro parts or additional information contact an Authorized Service Dealer or Toro Customer Service and have the model and serial numbers of your machine ready Figure 1 identifies the location of the model and serial numbers on the machine Write the numbers in the space provided ...

Page 2: ...ty This machine meets or exceeds the ISO 8437 specifications of the International Standards Organization in effect at the time of production Shut the machine off before unclogging servicing or fueling Read and understand the contents of the manual before you start the engine Make sure everyone using this product knows how to use the product and understands the warnings Do not put hands or feet nea...

Page 3: ...se the lever to disengage 4 Cutting dismemberment hazard impeller do not place your hand in the chute stop the engine before leaving the operator s position use the tool to clear the chute 6 Thrown object hazard keep bystanders a safe distance from the snowthrower 8 Right turn control 106 4525 Order part no 112 6633 1 Fast 3 Slow 2 Forward speeds 4 Reverse speeds 107 3040 1 Cutting dismemberment i...

Page 4: ...ne stop 3 Variable speed control 2 Slow 4 Fast x 3 1 2 3 4 5 120 9805 120 9805 1 Insert the key 2 Prime the engine 3 times 3 Engage the choke 4 Pull the starter cord 5 Once the engine is running disengage the choke 4 ...

Page 5: ... Install the wheel clutch cable ends 3 No parts required Install the traction control linkage Carriage bolts 2 4 Locknuts 2 Install the chute control rod 5 Cable tie 1 Connect the wire to the headlight 6 No parts required Fill the engine with oil 7 No parts required Check the tire pressure 8 No parts required Check the skids and scraper 9 No parts required Check the operation of the traction drive...

Page 6: ... the upper handle legs and ensure that the cables and the wire for the headlight are not pinched between the handle sections Figure 3 1 Cables 2 Secure the upper handle with 4 handle bolts 4 curved washers and 4 locknuts from the loose parts bag Figure 4 Figure 4 2 Installing the Wheel Clutch Cable Ends No Parts Required Procedure 1 Unwrap the cable ends from the lower handle Figure 5 Figure 5 2 R...

Page 7: ...ap between the bottom of the handle and the wheel clutch lever end Figure 9 Figure 9 Note The gap should be approximately the thickness of a pencil 6 mm or 1 4 inch If it is greater loosen the cable clamp nut slide the cable jacket up slightly tighten the cable clamp nut and check the gap again 6 Repeat steps 2 through 5 for the other cable 3 Installing the Traction Control Linkage No Parts Requir...

Page 8: ... control rod with the outer washer and a hairpin cotter you previously removed Note For easier installation look down through the opening in the speed selector Figure 13 Figure 13 1 Speed selector 4 Installing the Chute Control Rod Parts needed for this procedure 2 Carriage bolts 2 Locknuts Procedure 1 Unwrap the Quick Stick and rotate it so that it is upright and in the center 2 Hold the blue tri...

Page 9: ... from the loose parts bag Figure 16 g018657 Figure 16 1 Cable clip 2 Deflector cable 7 Hold the blue trigger cap down and rotate the Quick Stick in a circle to ensure that the chute and deflector operate smoothly 5 Connecting the Wire to the Headlight Parts needed for this procedure 1 Cable tie Procedure 1 Insert the wire connector on the loose end of the wire straight into the back of the headlig...

Page 10: ...move the dipstick by rotating the cap counterclockwise and slowly pour oil into the oil fill tube to raise the oil level to the Full mark on the dipstick Do not overfill Figure 19 G016497 1 2 Figure 19 1 Full 2 Add oil 2 Install the dipstick securely by pushing the cap down flat and turning Note Do not spill oil around the oil fill tube oil could leak onto traction parts and cause the traction to ...

Page 11: ...lockwise on the speed control rod Figure 11 D Connect the trunnion to the speed selector lever Figure 11 4 Release the traction lever 5 Move the speed selector to the Position F1 refer to Operating the Speed Selector 6 Squeeze the left hand traction lever to the hand grip Figure 20 The machine should move forward If the machine does not move or moves rearward complete the following A Release the t...

Page 12: ...t in moving parts Wear slip resistant footwear that will improve footing on slippery surfaces Always wear safety glasses or eye shields during operation or while performing an adjustment or repair to protect eyes from foreign objects that may be thrown from the machine Thoroughly inspect the area where the machine is to be used and remove all doormats sleds boards wires and other foreign objects I...

Page 13: ...r run Exercise extreme caution when operating on slopes Never operate the machine without good visibility or light Look behind and use care when backing up with the machine When not actively clearing snow disengage power to the rotor blades Use extension cords and receptacles as specified by the manufacturer for all machines with electric starting motors Do not attempt to clear snow from a gravel ...

Page 14: ...uel shutoff valve 1 4 turn counterclockwise to open it Figure 25 G016512 Figure 25 3 Insert the ignition key all the way in Figure 26 1 G016498 Figure 26 1 Ignition key 4 Firmly push in the primer 3 times with your thumb holding the primer in for a second before releasing it each time Figure 27 G016494 Figure 27 14 ...

Page 15: ...rical cord before using the machine If the cord is damaged do not operate the machine Replace or repair the damaged cord immediately Contact an Authorized Service Dealer for assistance Important To prevent damaging the electric starter run it in short cycles 5 seconds on 5 seconds off no more than 10 times If the engine still does not start take the machine to an Authorized Service Dealer for serv...

Page 16: ...tion Drive Operation in Setup for more information Important If the machine moves when the traction lever is in the released position check the traction cable refer to Checking and Adjusting the Traction Cable or take the machine to an Authorized Service Dealer for service Important To operate the traction drive you must operate the machine with the self propel feature engaged Refer to Freewheelin...

Page 17: ...se the traction lever and shift the speed selector lever to the desired position Figure 36 The lever locks in a notch at each speed selection Figure 36 Operating the Auger Impeller Drive 1 To engage the auger impeller drive squeeze the right hand auger impeller lever to the handgrip Figure 37 Figure 37 2 To stop the auger and impeller release the right hand lever Important When you engage both the...

Page 18: ...ick forward to lower the chute deflector move it rearward to raise the chute deflector Figure 40 Figure 40 Unclogging the Discharge Chute WARNING If the auger impeller is running but there is no snow coming out of the discharge chute the discharge chute may be clogged Never use your hands to clear a clogged discharge chute This could result in personal injury To unclog the discharge chute stay in ...

Page 19: ...If the engine slows down under a load or the wheels slip shift the machine into a lower gear If the front of the machine rides up shift the machine into a lower gear If the front continues to ride up lift up on the handles After Operation Safety Never store the machine with fuel in the fuel tank inside a building where ignition sources are present such as hot water heaters space heaters or clothes...

Page 20: ...rive belt if necessary Important You can find more information about maintaining and servicing your machine at www Toro com Maintenance Safety Read the following safety precautions before performing any maintenance on the machine Before performing any maintenance service or adjustment stop the engine and remove the key If major repairs are ever needed contact an Authorized Service Dealer Check all...

Page 21: ...e auger sides Note To quickly adjust the skids if they loosen support the scraper 3 mm 1 8 inch off the pavement then adjust the skids down to the pavement Note If the skids become excessively worn you can turn them over and set the unused side toward the pavement Checking and Adjusting the Traction Cable Service Interval After the first 2 hours Inspect the traction cable and adjust it if necessar...

Page 22: ...nging the Engine Oil Service Interval After the first 5 hours Change the engine oil Every 50 hours Change the engine oil Change the engine oil every 25 operating hours when operating the engine under a heavy load If possible run the engine just before changing the oil because warm oil flows better and carries more contaminants Use automotive detergent oil with an API service classification of SF S...

Page 23: ... Figure 48 G016645 1 Figure 48 1 Spark plug boot 2 Clean around the base of the spark plug G016646 Figure 49 3 Remove and discard the old spark plug Note You will need a ratchet wrench extension to remove the spark plug 4 Set the gap between the electrodes on a new spark plug at 0 76 mm 0 030 inch Figure 50 Figure 50 1 0 030 inch 0 76 mm 5 Install the new spark plug tighten it firmly and attach th...

Page 24: ...not to strip the plastic part 6 Install and secure the gear cover Replacing the Drive Belts If the auger impeller drive belt or the traction drive belt becomes worn oil soaked or otherwise damaged have an Authorized Service Dealer replace the belt Replacing the Headlight Bulb Use a GE 899 37W halogen light bulb Do not touch the bulb with your hands or allow dirt or moisture to come into contact wi...

Page 25: ...ribute the conditioned fuel through the fuel system 3 Run the machine until the engine runs out of fuel 4 Prime the engine and start it again 5 Allow the engine to run until it stops When you can no longer start the engine it is sufficiently dry 6 Stop the engine and allow it to cool 7 Remove the ignition key 8 Clean the machine thoroughly 9 Touch up chipped surfaces with paint available from an A...

Page 26: ... the wire to the spark plug 7 The spark plug is pitted fouled or the gap is incorrect 7 Check the spark plug and adjust the gap if necessary Replace the spark plug if it is pitted fouled or cracked 8 The fuel vent cap is restricted 8 Remove the vent restriction or replace the fuel cap The engine does not start or starts hard 9 The engine oil level in the engine crankcase is too low or too high 9 A...

Page 27: ... the auger impeller drive belt refer to www Toro com for servicing information or take the machine to an Authorized Service Dealer The engine runs but the machine discharges snow poorly or not at all 7 The auger impeller drive belt is worn or broken 7 Replace the auger impeller drive belt refer to www Toro com for servicing information or take the machine to an Authorized Service Dealer The discha...

Page 28: ...Notes 28 ...

Page 29: ...Notes 29 ...

Page 30: ...Notes 30 ...

Page 31: ...India 0091 44 2449 4387 Valtech Morocco 212 5 3766 3636 Jean Heybroek b v Netherlands 31 30 639 4611 Victus Emak Poland 48 61 823 8369 European Privacy Notice The Information Toro Collects Toro Warranty Company Toro respects your privacy In order to process your warranty claim and contact you in the event of a product recall we ask you to share certain personal information with us either directly ...

Page 32: ...rvice See attached Distributor List 2 Bring the product and your proof of purchase sales receipt to the servicing outlet If for any reason you are dissatisfied with the servicing outlet s analysis or with the assistance provided contact us at Toro Warranty Company Toro Customer Care Department RLC Division 8111 Lyndale Avenue South Bloomington MN 55420 1196 USA 001 952 948 4707 Items and Condition...

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