Topodome Quick Installation Guide
QIG-En-V1.0
21
www.topodome.com
Tech support email [email protected]
Frequently Asked Questions
Q1: Why does the program prompt me with "wrong
password" even though I tried different username and
password several times?
A1:
①
The original username and password are both
"admin" (lowercase, no capital letters) as factory default
setting. If the camera has been installed before, the
password may have been changed. Please enter the new
password to log in.
②
As some iOS phones may
automatically change the initial letter as capital, make sure
to disable this function before entering password.
Q2: If I forget my username/password, how can I do it?
A2: Please press the reset button on the 3-in-1 cable and
hold on for 5-10 seconds for reset. The power should be on
during reset operation.
Q3: Why does it feel that the video on the mobile
phone is not very clear?
A3: The default video resolution of the mobile app is set to
the smooth mode "SD", please find "SD" in the lower right
corner of the video, and tap to switch to "HD" (high
definition mode).
Q4: How to delete the videos in the memory card?
A4: When the memory card is full, the new file will overwrite
