Quick Installation Guide
J Series/ M Series /S Series
IP Security Camera
(EN)
For a complete product manual and installation software, pleasevisit TOPODOME official website.
www.topodome.com
Copyright © 2020 Topodome, All rights reserved
Page 1: ...tion Guide J Series M Series S Series IP Security Camera EN For a complete product manual and installation software please visit TOPODOME official website www topodome com Copyright 2020 Topodome All rights reserved ...
Page 2: ...and corridors These series of products can be viewed with the same mobile APP or computer software providing customers with convenient and safe services These series of products support wired and wireless connections It should be noted that wireless connections only support 2 4G wireless Each camera is delivered with below accessories Package Contents IP Security Camera x1 Power Adapter x1 Network...
Page 3: ... QIG En V1 0 2 www topodome com Tech support email support topodome com Physical Description S Series Overview J Series Overview M Series Overview The above figures are for reference only the actual products appearance maybe different ...
Page 4: ...y settings for the router please make sure to add the camera to the white list 3 When installing the cameras please avoid placing the lens close to reflective glass or white walls which may overexpose the graphics 4 Please make sure that the installation area has a good wireless signal You can check the strength of the wireless signal in the wireless setting function of the CamHi pro APP It is ide...
Page 5: ...ac OS Please finish the hardware installation first and begin the software configuration refer to the below guide 1 Hardware installation 1 1 Mount the Wi Fi antenna and make it stand vertically 1 2 Connect the camera s DC socket with the power adapter the camera will turn on automatically 1 3 Before configuring the camera you should wait for about one minute until the startup process is over Fig1...
Page 6: ...connect the camera to the router with a network cable or choose not to connect the network cable Instead connect the camera s hotspot first and then set up a wireless connection with the router 1 5 If you are using a PC for configuration you must connect the camera to the router with a network cable you can find the network cable in the gift box Fig1 2 Connect the camera to router with Ethernet ca...
Page 7: ...oad and Install CamHi Pro App Search CamHiPro on App Store or Google Play or scan the QR code to download CamHiPro App and install it on your Phone Tablet 2 2 Add Camera to Your Phone and Login the Camera Scan the left QR code to directly download the iOS App from App Store Scan the left QR code to directly download the Android App from Google Play ...
Page 8: ... has been connected to the router with a network cable tap the Connected network cable new device UID and IP address will display on list select your camera by tapping the UID Code for going to the interface of device information Tips You can find the UID Code on the label of the camera which is under a QR code Fig1 3 UID and QR Code b Enter the username and password both are admin for factory def...
Page 9: ... Fig2 1 Wireless configuration d When WiFi configuration is successful you can choose Camera Name from default options or input yours e If you decide not to configure the Wireless and click the Not configured yet add directly will skip the configuration of WiFi you have to finish this step later in camera settings when you want to connect to the router via wireless mode ...
Page 10: ... functions such as video recording screenshots two way voice and image adjustment If your camera model supports PTZ then you can achieve rotation and zoom functions Not Connected to the network Cable Important note In this step the camera should have an antenna installed and placed not far from the wireless router a After tapping Not connected to the network cable you have to choose the camera sha...
Page 11: ...d to connect to the hotspot manually Fig2 3 Hotspots Connection c For Apple phones next step will display the guide of how to connect the hotspot step by step Please switch to the WLAN Settings of your phone and connect to the hotspot IPCAM xxxxxx manually password 01234567 Note You will not find any hot spots if the camera has connected the router with the Ethernet cable If the hotspot keeps not ...
Page 12: ...a more details please refer to the manual book on the www topodome com 2 2 2 If the camera has been added successfully before and you want to connect it with another mobile phone go to Device in use and add the camera with UID a You can fill the UID manually or scan the QR code refer to Fig1 3 b Also you can tap Search nearby devices the camera in the LAN will be found and listed with UID code and...
Page 13: ...nge the default Password of the Camera For security reasons after the installation is complete it is strongly recommended that you modify the default login password You can modify it through the mobile App or through the browser The mobile APP only allows you to modify the login password and the login username and password can be modified simultaneously on the browser ...
Page 14: ...op out go to the Change Password option input your new password and tap Apply Caution Changing password or username will force the camera offline on phones or PCs users have to login again with a new password or username If you lost the password or username please reset the camera by pressing the reset button 5 10 seconds then re install the camera again Click here and enter camera function settin...
Page 15: ...f you want to change a new Wi Fi network just choose the new SSID and input the login password to connect again b If you have modified the login password of the old WiFi network then the camera will offline Please connect the camera to the router with a network cable when the camera logs in again modify the login password of WiFi in wireless settings c If you will not connect the camera with a net...
Page 16: ...first time please finish the hardware installation Refer to Fig1 1 and Fig1 2 connect a network cable to router and power on 3 1 Find IP address of the Camera Please download the software of Search Tool from www topodome com support and install it on PC A shortcut icon will appear on the desktop Click next IP address UID MAC address of all cameras will be listed in the windows Fig3 1 Search Tool ...
Page 17: ...nload the CMS software from the URL of www topodome com support the software named HiP2P Client 2 After the CMS software is installed a shortcut will appear on the desktop Double click and run the software 3 Click the green button at the top of the main screen a login window will pop up please keep the password area empty there is No default password and then ...
Page 18: ...ill admin the camera will be added automatically if the username and password of the camera have been modified the software will display password error you need to manually modify the password and complete the installation 5 Click the gear icon Setting button the device management window will pop up where you can modify the device information or add a new camera remotely 6 Modify device informatio...
Page 19: ...For other advanced software settings such as Alarm Settings Video playback Wi Fi settings or record management please visit Topodome official website www topodome com for more details 3 3 Login the Camera via Browser in LAN 1 Search the IP address of cameras referred to Fig3 1 then double click the camera name and the login page will pop up in the default browser You can also enter the IP address ...
Page 20: ...up If there is no prompt you can click Setup software on the login page to start the plug in installation Notes Please disable firewall or virus clean software on your computer before installing the plugin for some firewall software will stop the installation of the plugin 5 After successfully installing the plugin please refresh the page or login again the video page will appear in IE11 browser F...
Page 21: ...eless login password needs to be entered twice You can click the Check button to check whether the password is correct and then click Apply to complete the wireless settings 3 After finishing wireless setup you need to close the browser and then unplug the network cable and wait for around 30 seconds to get the camera re connect to Wi Fi network 4 Refresh the Search Tool to wait the camera shows u...
Page 22: ...s some iOS phones may automatically change the initial letter as capital make sure to disable this function before entering password Q2 If I forget my username password how can I do it A2 Please press the reset button on the 3 in 1 cable and hold on for 5 10 seconds for reset The power should be on during reset operation Q3 Why does it feel that the video on the mobile phone is not very clear A3 T...
Page 23: ...English characters and numbers In addition please make sure that your wireless router does not use AES TKIP encryption and the camera cannot support this wireless encryption mode Q6 The time displayed in the video is incorrect and it is different from the real time by several hours A6 The default time zone of the camera is GMT 8 please enter the camera time settings and modify the device time zone...
Page 24: ...door so that motion detection can work more effectively In addition when the weather changes and there is rain or snow the camera s motion detection function will be disturbed Q9 What kind of memory card does the camera support A9 The memory card supported by the Topodome camera is a Micro SD card its size is 15mm 11mm 1mm please be careful not to buy an standard SD card for the camera it is large...
Page 25: ... router via wireless please check whether the wireless signal is higher than 70 or whether the antenna is loose in addition if you want to obtain smooth image quality the required network bandwidth is at least 2Mbps in addition you can find the HD or SD Symbol on the video window please tap it and choose SD to select the smooth mode Q12 Why can t my phone receive push messages A12 Please find Alar...
