Shenzhen TOPFLYTECH Co., Limited. All Rights Reserved 9
8.2.1
SMS Query
Send a location inquiry SMS command (refer to the Operation Command in this
manual) to the tracker. The location information will be sent to you through SMS.
8.2.2
Platform Query
Connect your tracker to the tracking platform then check the real-time position
online. (Additional tracking service charge may happen. Contact with your service
provider to get more details.)
8.3
Fuel Supply Cut
Fuel supply cut command can be sent from tracking platform or through SMS when
needed. To make sure the vehicle safety, tracker will cut off the fuel supply only when the
vehicle is positioned, and the speed is lower than 20Km/H. (If the vehicle speed is higher
than 20Km/H or the vehicle is
n’t
positioned, the tracker
will return “SET RELAY DELAY,
SPEED IS MORE THAN 20KM/H#” or “SET RE
-
LAY DELAY, GPS UNFIXED#”
and will keep
monitoring until the vehicle speed is lower than 20Km/H. Then the cut will be triggered
and
“SET RELAY
ENABLE OK, RELAY:1
#”
will be received.)
8.4
Fuel Supply Restore
Restore command can be sent from tracking platform or through SMS when needed.
9.
Quick Trouble Shooting
9.1
Unable to Connect to the Tracking Platform
9.1.1
Check the APN and IP settings.
9.1.2
Check the SIM card data service whether opened.
9.1.3
Make sure there is no limitation or already added server IP to the IP white list
when using a M2M SIM card.
9.1.4
Check the balance/signal of the SIM card.
9.2
Tracker Shows Offline
9.2.1
Check if the vehicle entered network blind area.
9.2.2
Check the balance of tracker SIM card.
9.2.3
If the connection lost happens on the last several days of the month, check
whether the network service is terminated by carrier because of exceeding the
max data usage volume.
9.3
Unable to locate
9.3.1
Is the top side (with TOP SIDE logo on) facing upwards without shielded by
metallic things during the installation?
9.3.2
Does the vehicle enter an area with no satellite coverage?
9.4
Location Drift
In an area with poor GNSS signal (like the areas with lots of high buildings), location drift
may happen. When move to open area, the drift will no longer exists.
