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If Phoenix Elite fails to get access to the vehicle VIN data automatically, tap “Scan” on the

Home Menu. The following page will appear:

Note: A highly stable and solid network connection is required for successful VIN access.

2. Scan(Diagnosis)

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Summary of Contents for Phoenix Elite

Page 1: ...86 755 21612590 1 833 629 4832 North America For Services and Support TEL EMAIL WEBSITE FACEBOOK TWITTER SUPPORT TOPDON COM WWW TOPDON COM TOPDONOFFICIAL TOPDONOFFICIAL ...

Page 2: ...PhoenixElite Smart Automotive Diagnostic System USER MANUAL ...

Page 3: ...Compatibility 3 Notice 4 General Information of OBDII On Board Diagnostics II 4 Diagnostic Trouble Codes DTCs 4 Product Descriptions 5 Preparation Connection 7 Operation Introduction 12 Technical Specification 38 Warnings 39 Cautions 39 FAQ 40 ...

Page 4: ...elp in their diagnostic work Phoenix Elite MDCI Dongle OBDI Adapter BOX Transfer Line OBDII Extension Cable Cigarette Lighter Cable Type C to USB Cable Battery Clamps Cable Set Power Adaptor User Manual Activation Letter Non Standard OBDII Adapter 10 Fuse φ5 20mm 4 Fuse φ6 30mm 2 BMW F Chassis Programming Cable Compatibility ISO 9142 2 ISO 14230 2 ISO 15765 4 K L Line SAE J1850 VPW SAE J1850 PWM C...

Page 5: ...it properly before operating Failure to do so may cause damage and or personal injury which will void the product warranty The OBDII system is designed to monitor emission control systems and key engine components by performing either continuous or periodic tests of specific components and vehicle conditions which will offer three pieces of such valuable information Whether the Malfunction Indicat...

Page 6: ...on to wake up the screen or turn off the screen 2 USB Port Can be used to charge 5V electronic devices 3 Type C Charging Slot For charging the tablet 4 Rear Camera Snapshot the view ahead of the camera 5 10 Touchable Screen Show test results 6 Loudspeaker Convert an audio signal into a corresponding sound 7 Adjustable Stand Keep the tablet standing at the desk or hang the tablet on the steering wh...

Page 7: ...on Vehicle Green flashing means it is communicating with the vehicle I O Purple long light means the USB is connected to the host 2 DB30 diagnostic port Plug in the diagnostic cable whose OBD 16 pin connector is linked to the DLC of the vehicle 3 Type C port Type C port is designed for building stable communication while ECU Programming or IMMO Key Programming 2 1 3 ...

Page 8: ...7 EN Preparation Connection 1 Turn the ignition off 2 Locate the vehicle s DLC port 3 Plug the TOPDON Phoenix Elite VCI dongle into the vehicle s DLC port ...

Page 9: ...and hold the power button for 3 seconds to turn the tablet on The tablet will start initializing and enter the following interface 6 Language Setting Select operating language in the following interface Note Don t connect or disconnect any test equipment with the ignition on or engine running ...

Page 10: ...search all available Wi Fi networks You can choose the Wi Fi needed Choose the time zone of your current location The system will automatically configure the time according to the time zone you selected 8 Connect Wi Fi 7 Choose Time Zone ...

Page 11: ...the user agreement carefully Select Agree with above terms You can log in with an available TOPDON account or register a new account with a valid e mail address Tap Next to log in The following page will appear 9 User Agreement 10 Create an Account ...

Page 12: ...e activation code are available in the Activation letter The activation procedure is necessary for using the Phoenix Elite properly Tap Activate to finish the procedure and get started to use Phoenix Elite After inputting the information required tap Register The tablet will enter the VCI Activation procedure 11 VCI Activation ...

Page 13: ...oduction TOPDON Phoenix Elite supports AutoScan and Scan covering OBDII diagnosis full system diagnosis for most modern vehicle models worldwide Plug the VCI dongle into the vehicle s DLC port Tap AutoScan on the Home Menu after connecting to the vehicle The tool will start the AutoScan procedure and automatically read the vehicle s VIN information as shown below 1 AutoScan Intelligent Diagnosis ...

Page 14: ...te fails to get access to the vehicle VIN data automatically tap Scan on the Home Menu The following page will appear Note A highly stable and solid network connection is required for successful VIN access 2 Scan Diagnosis ...

Page 15: ...vehicle diagnostic functions 2 1 The ﬁrst way is using VINSCAN Tap VINSCAN The following page will appear 2 1 1 Tap Camera Scan The following page will appear Tap to scan the VIN barcode If the VIN barcode cannot be recognized please manually input the VIN ...

Page 16: ...the VIN character cannot be recognized please manually input the VIN After scanning the following page will appear You need to input the vehicle s VIN manually Note VIN characters need to be capital letters A through Z and numbers 1 through 0 However the letters I O and Q won t be used in order to avoid misreading No symbols or spaces are allowed in the VIN ...

Page 17: ...uccessfully the following page will appear 2 2 The second way is manually selecting the vehicle s make model and year Tap a corresponding diagnostic software logo on the following page Take Demo as an example The following page will appear ...

Page 18: ...e version to continue The tablet will automatically navigate to the system and function selection menu The interface has two display modes of system topology and system list with the same functions Switch according to personal preference ...

Page 19: ...ftware supports this function Click Smart Scan the system starts to scan fault codes in each system and displays specific scan results The systems with DTC s will be shown in red with the specific definition s Explanation of terms Clear DTCs Clear all Diagnostic Trouble Codes with one simple touch Report Save the current diagnosis result as a diagnosis report ...

Page 20: ...cally scan all systems of the vehicle Scan the manually selected vehicle electric control system Tap PCM Enter as an example to demonstrate The following page shows the selection interface Note This function will be available only when the diagnostic software supports it ...

Page 21: ...ults 2 3 3 Clear Fault Code 2 3 4 Read Data Stream This function can clear the DTC of the ECU memory of the tested system This function can read and display real time data and parameters Tap Read Data Stream The following page will appear Explanation of terms Freeze Frame Take a snapshot of specific data streams for verification when the DTC occurs Code Search Query DTC information through Google ...

Page 22: ...lay data streams in three modes Select the data stream and tap OK 1 Value default Shows parameters with numbers and lists 2 Graph Displays parameters with wave patterns 3 Combine The graphs can be merged for easier comparisons ...

Page 23: ...when the vehicle is running normally and use this Sample Data Stream for future comparison and analysis Tap Save Sample to start recording the sample data stream The following page will appear Once the recording process is complete tap to end the recording The following page will appear ...

Page 24: ... are stored in User Info Data Stream Sample Compare Sample Tap Compare Sample to select the saved Data Stream Sample files The following page will appear Tap the file you need The following page will appear The Standard Range column will show the corresponding Data Stream Sample values for your comparison and analysis ...

Page 25: ...alues Tap on the right side of the screen The following page will appear Graph To have the selected data streams 12 max items displayed in waveform Tap Graph The following page will appear You can select specific data stream options to be viewed on the left Note A maximum of 12 data streams can be displayed in this module ...

Page 26: ...screen The following page will appear Report To save the number of current data streams Record To record the diagnostic data for further analysis To view single data steam displayed in waveform Tap The following page will appear You can select specific data stream options to be viewed on the left Note A maximum of 4 data streams can be displayed in this module ...

Page 27: ...diagnostics first for troubleshooting After that reset the driving mileage or driving time so as to turn off the service lamp and enable a new driving cycle If you have changed the engine oil or electric appliances that monitor oil life you need to reset the service lamp After replacing the electronic control unit the relevant characteristics of the throttle operation have not been stored in the e...

Page 28: ...ent of the main battery needs to utilize battery matching to clear the former information about the lack of power thus avoiding false information detected by the relevant control module which may cause the failure of some electronic auxiliary functions For example the vehicle automatically stops the sunroof can t work by one key electric windows can t open and close automatically The battery monit...

Page 29: ...e level is not correct This function enables you to initialize the adaptive headlamp system This function can match the anti theft key after replacing the ignition key ignition switch instrument cluster engine control unit ECU body control module BCM and remote control battery It needs to be performed in the following cases It needs to be performed in the following cases After the engine ECU crank...

Page 30: ...icle can run normally This function can deactivate the transport mode so that the vehicle can function normally This function can set or learn Air Fuel ratio parameters It needs to be performed in the following cases It needs to be performed in the following cases It needs to be performed in the following cases When the mileage is not correct due to the damaged vehicle speed sensor or the odometer...

Page 31: ...itial memory and recover the automatic ascending and descending function of power window This function can change the system language of the vehicle central control panel At the power stroke of each cylinder power balance monitors crankshaft acceleration thus determining the relative power provided by each cylinder For diagnosis and state information detection on high voltage accumulator After lon...

Page 32: ...and write Advanced driver assistance systems ADAS is an electronic component in vehicles that include a variety of vehicle safety functions such as automatic emergency braking AEB lane departure warning LDW lane keeping assistance blind spot elimination night vision cameras and self adaptive lighting For this function it is necessary to use the ADAS calibration device produced and activate ADAS so...

Page 33: ...his function you can request remote assistance through third party software teamview By sending your device ID number to the remote technician or after sales personnel you can authorize the other party to remotely operate the Phoenix Elite device so as to guide you to the problems encountered in the process of using the device 7 Feedback 6 Support Notes TESTER function requires additional hardware...

Page 34: ...atisfaction Diagnostic Feedback To show the tested vehicle model list History To view all diagnostic feedback and check the processes Offline List To display all diagnostic feedback logs which have not been submitted successfully yet due to the network failure The failed logs will be re uploaded automatically once the tablet gets the stable network signal ...

Page 35: ... Diagnostic Trouble Codes 8 2 Coverage List To view the supported functions and car systems after selecting the vehicle make model year and inputting information required on the following page 8 4 Chrome chrome browser 8 3 Learning Materials To view the playback of operating functions on specific vehicle models 8 Library ...

Page 36: ... diagnostic related data such as diagnostic reports data stream records and screenshots This module allows you to update the diagnostic software App to the latest version Tap Update on the Home Menu The following page will appear Tap Update to upgrade the selected software 9 History 10 Update ...

Page 37: ...ral dongles registered on this tablet This option can activate a new VCI dongle Input the Serial Number and Activation Code and then tap Activate to activate the VCI dongle Its serial number will be displayed in the list after the procedure This option can repair the connector firmware Please don t power off or switch interfaces in the process This option manages the recorded data stream sample fi...

Page 38: ...is option can clear some cache files and free up the storage space This option can add information about the workshop which will be displayed in the diagnostic report This option manages the information and data of clients This module saves the screenshots This module saves the screen recordings This option makes settings including Units Language Clear Cache USB Connetion Mode Restore Factory Sett...

Page 39: ...ttery Capacity 12 000mAh 3 7V Camera Rear 8 0MP Network Wi Fi WLAN 802 11b g n Bluetooth Bluetooth 5 0 Working Temperature 320 F 1220 F 00 C 500 C Storage Temperature 40 F 1400 F 200 C 600 C Demission 10 76 7 34 1 75 inches 273 5 186 5 46 2 mm Weight 54 88 oz 1556g Technical Speciﬁcation ...

Page 40: ...s When an engine is running it produces carbon monoxide a toxic and poisonous gas Operate the vehicle ONLY in a well ventilated area Wear safety eye protection that meets ANSI standards Warnings Please ensure that the vehicle battery is fully charged and the scanner is firmly connected to the vehicle DLC to avoid erroneous data generated by the scanner and diagnostic systems Please do not use the ...

Page 41: ... or password is not correct There is no verification code in the email box Server problem Server problem Charge it for over 2 hours before turning it on Make sure the network is stable Make sure the network is stable Please contact the dealer or TOPDON after sale service for timely support Use another valid email address Check the user name and password Contact TOPDON after sales support to get th...

Page 42: ...not correct The activation code is invalid The configuration is empty Activate the VCI dongle as follows Tap User Infor Activate VCI Input the correct serial number and activation code Activate Make sure the network is stable Check the serial number and activation code and make sure they are correct serial number 12 digits activation code 8 digits Contact TOPDON after sales service to get support ...

Page 43: ... out the VCI dongle and then plug it in again Recharge the vehicle battery Replace the vehicle battery if it is damaged Check the fuse of the OBD module Solution Q The tablet cannot establish a connection with the VCI dongle A Possible Cause Poor contact of the VCI dongle The firmware is damaged Plug out the VCI dongle and then plug it in again Perform the VCI Bluetooth pairing again Enter the set...

Page 44: ...the box A Yes Q Communication error with vehicle ECU A Please confirm the following cases Whether the diagnostic VCI dongle is correctly connected Whether the ignition switch is ON Or send your vehicle s year make model and VIN data to us via the Feedback feature for timely technical assistance Q Failed to get access to the vehicle s ECU system A Please confirm the following cases Whether the syst...

Page 45: ... install the new version Q The downloaded diagnostic software is inconsistent with the serial number A Selected the wrong VCI dongle Enter the User Info VCI select the right VCI dongle FCC Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference r...

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