Topdon ArtiDiag800, User Manual

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Q:Why does TOPDON ArtiDiag800 BT have no responses when it is connected to
a car?
A:Check if the connection with the vehicle diagnostic socket is solid, or check if the
ignition switch is on, or if the tool supports the car.
Q:Why does the system stop when reading the data stream?
A:This may be caused by the loose diagnostic VCI dongle.
Please unplug the VCI dongle, and make sure the reconnection is stable and solid.
Q:Communication error with vehicle ECU?
A:Please confirm the following cases:
• Whether diagnostic VCI dongle is correctly connected.
• Whether ignition switch is ON.
Or, send your vehicle’s year, make, model and VIN number to us using Feedback feature
for timely technical assistance.
Q:Why does the screen flash when the engine ignition starts?
A:It is normal and caused by electromagnetic interference.
Q:How to upgrade the system software?
A:
1.Power on the tool and ensure a stable Internet connection.
2.Go to “Set up” -> “App Update”, tap “OTA” and then tap “check version” to enter the
system upgrade interface.
3.Complete the process by following the instructions on the screen step by step. It
may take a few minutes depending on the status of your network.
After the upgrade is finished, the tool will automatically restart and display the
main interface.
Q:How to capture the screenshot?
A:Tap the “Screenshot” icon on the screen to capture the current screen, which will
be saved in the ArtiFolder module.
FAQ
FCC Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received, including
interference that may cause undesired operation.