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For home service, the transportation fee of TOMO service personnel will be charged to the customer,
depending on the location. Our service personnel reserve all rights to refuse to attend to any
equipment installed in an inaccessible location or any other hazardous situation.
LIMITATIONS AND EXCLUSIONS
TOMO one-year limited warranty only covers defects in materials and workmanship; however, this
warranty does not cover the following:
1.
Damage resulting from accidents, transportation, misuse, abuse, alteration, tampering, or failure of
the purchaser to follow normal operating procedures outlined in the user's manual.
2.
Damage caused by negligence and poor maintenance.
3.
Defects or damage due to spillage of food/liquids or improper usage of electrical supply or electrical
circuit, major fluctuations
in voltage, exposure to rain or moisture, wrong fuel or lid oil used.
4.
Damage, losses, defects, malfunction as a result of fire, flood, or other Acts of God.
5.
Normal wear-and-tear, corrosion, rusting, or stains.
6.
Defects & damage arising from improper testing, operation, usage of the wrong component,
demonstration, maintenance, installation, adjustment, or any alteration or modification of any kind.
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