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What do the sensitivity levels mean?
The baby monitor measures everything but you can choose what you want to be
notified of. If you know you live in a particularly light environment, it is probably
unhelpful to be notified of it all the time. On the sensitivity screens, you can slide
the toggle to the left so that it isn’t tracked. Alternatively, you may want to ensure
your child’s sleep environment never drops below a certain temperature and
therefore adjust the sensitivity to match your lowest acceptable level.
How do I know if the parent pod is out of charge?
The parent pod includes a power indicator light above the Type-C USB port.
This shines white when charging, green when charged and red when the battery
level drops below 25%.
Why isn’t my tracking page working?
To use the sleep tracking functionality, you’ll need to set your sleep analysis
duration in the comfort zones page on the settings screen. Choose a bedtime
and a wake time in order to analyse your baby’s sleep during that period.
We know your little one might not stick to these times but it allows you to
compare one night to the next to find patterns.
Does the charging of the parent pod take longer if in use?
Charging may take longer if the parent pod is turned on while charging.
The parent pod charge is shown above the camera feed in the app.
Why does the light on the back of the baby monitor turn off?
After 40 minutes of inactivity, the light on the back of the baby monitor will turn
off so as not to distract baby. It is still on and monitoring. To check, press the
button and the light will re-illuminate.
How long does it take to charge the parent pod?
It takes 4 hours to fully charge the parent pod. When fully charged, the parent
pod has a 6 hour run time so you can have it with you around the house.
