Tomco DE89RB- 1000, Operation & Maintenance Manual

Page: 83 / 87

CUSTOMER QUESTIONNAIRE
Name
Company
Phone Date
Application
1. How did you receive this manual? Was the manual . . .
a. Included in a product shipment? d. Given to you by a colleague?
b. Given to you by management? e. Other?
c. Purchased by you?
2. How frequently do you use this manual?
a. Quarterly d. Daily
b. Monthly e. Hourly
c. Weekly f. Seldom
3. Under what circumstances do you use this manual?
4. Describe the last time you used this manual.
5. What task or project were you performing when you used this manual?
6. How do you use this manual? Do you . . .
a. Sit down and read it?
b. Refer to a certain section while performing a task or project?
c. Look up information for someone else?
d. Refer to it only when you have a problem to solve?
e. Other?
7. How do you look up information in this manual? Do you . . .
a. Use the table of contents?
b. Flip through the pages until you locate the right section?
c. Flip to the tabbed sections, then proceed to locate information?
d. Other?
8. When you use this manual, how easy is it to find information? Do you . . .
a. Always locate the right section immediately?
b. Sometimes turn to another section before you locate the right one?
c. Take more than three times to locate information?
d. Fail to locate information?
9. Do you record notes in the margins of this manual? Yes No
10. If yes, what notes do you write down?
continued on other side
User-Friendliness
7.16
Please Complete and Mail to:
TOMCO
2
EQUIPMENT COMPANY
Engineering Department
3340 Rosebud Rd.
Loganville, GA 30052 USA
or fax to:
(770) 985-9179
APPENDIX