Warranty
Thank you for purchasing this Tomcat SNI Ltd product.
This limited warranty applies to the physical goods, and only the physical goods,
purchased from Tomcat SNI Ltd or through one of its authorised dealers.
1. What does this limited warranty cover?
• This Limited Warranty covers any defects in materials or workmanship under normal
use during the warranty period.
• During the warranty period, Tomcat SNI Ltd will repair and replace, at no charge,
products, or parts of products that prove defective because of improper material or
workmanship under normal use and maintenance.
2. What we will do to correct the problems?
• Tomcat will either repair or replace the Product at no charge, using new or
refurbished replacement parts.
• At our discretion, we may decide to refund the price of the product, which must be
returned in full in its original packaging or in packaging authorised by us.
How long does the coverage last?
• The warranty period for physical goods purchased from Tomcat SNI Ltd or from
Tomcat SNI Ltd through its authorised dealer, is two years from the date of purchase
and five years for the product frame, excluding any attachments.
• A replacement Physical Good or part assumes the remaining warranty of the original
Physical Good or part from the date of purchase.
3. What does this warranty not cover?
• This Limited warranty does not cover any problems that are caused by:
• Conditions, malfunctions or damage not resulting from defects in materials or
workmanship, for example:
• Damage of a Product or part resulting from negligence or misuse.
• Damage of a product resulting from unauthorised modification of the product.
• Damage caused by natural disaster.
• The cost of returning the Goods under this warranty
• Theft or loss of the product.
4. What do you have to do?
• To obtain warranty service, you must first contact us, (or in the case of purchase
through one of our authorised dealers, your dealer) to determine the problem and the
most appropriate solution for you.
• If the return of the product is agreed, it must be returned in its original packaging.
• You will need an RMA (Return Merchants Authorisation) from Tomcat SNI Ltd or your
dealer.
• All documents and accessories shipped with the product must be returned if required
by Tomcat SNI Ltd or its dealer.
| SILVER BULLET & ARROW
PAGE | 26
