2010-04-09
23
Detailed Descriptions for Hotline Function Numbers
Hotline
Numbers
Functions Descriptions
*8 Call
pickup Press
*8#
to pickup calls within the same group
9 Operator Press
9#
to call Operator.
112 Auto
Attendant
(AA)
Press
112#
to enter Auto Attendant IVR followed with the
voice prompts.
1600 Queues
Setting
Any extension phone can join or leave for one of the Queues.
Example:
To join as a member of Queue 1 for extension 201
Procedures:
From 201 IP Phone,
Dial
1600
->
1701
->
123456
(password of Queue1) ->
1
->
hang up.
Example:
To leave Queue 1 for extension 201
Procedures:
From 201 IP Phone,
Dial
1600
->
1701
->
123456
(password of Queue1) ->
2
->
hang up.
1601 Operators
Setting
Any extension phone can join or leave for the Operators.
Example:
To join as one of operators for extension 200
Procedures:
From 200 IP Phone,
Dial
1601
->
123456
(password of Operator) ->
1
-> hang up.
Example:
To quit as one of operators for extension 200
Procedures:
From 200 IP Phone,
Dial
1601
->
123456
(password of Operator) ->
2
-> hang up.
1602 Extension
functions
Forward , Find me , Binding, and Password can be set up for
each extension number.
Example:
To set extension 202 busy forward to 203
