CardVisor Hardware Manual - Edge
Page 15 of 32
Resetting the Handheld
Under normal circumstances, you will not have to use the reset button. On occasions,
however your handheld may no longer respond to buttons, cardswipes or screen
taps. In this case, you need to perform a reset to get your handheld running again.
Performing a soft reset
A soft reset tells the handheld to stop what it’s doing and start over again. All records
and entries stored in your handheld are retained with a soft reset.
If the handheld is mounted in the bar code reader cradle, it must be removed to
perform the reset operation.
Unfold a paper clip (or similar object
without
a sharp tip), to gently press the reset
button inside the hole on the back panel of your handheld. After a soft reset, the
General Preferences screen will display the current time and date. Make sure the
date/time is accurate before proceeding. Remove and re-insert the CardTool reader
to re-associate the Date Book button with the CardVisor application. Then press the
Date Book button and swipe a card.
Inserting Paper Clip into Reset Hole
Location of Reset Hole – Visor Edge
