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Pro Fusion Product Description v2.3

19

Appendix A 

Support, Training, and War-
ranty

A1 

Customer Support         

If you need help, please contact 

Customer Support

 at Tobii Pro. In order to receive assistance 

as quickly as possible, make sure you have access to your Tobii Pro device and, if possible, an 
Internet connection. You should also be able to supply the serial number of the device, which 
you will find on a sticker on the back or bottom of the device.

A1.1 

Get help online         

Many questions can be answered by visiting Tobii Pro Connect. It contains the latest information 
about contacting Support, helpful articles and FAQs, links to downloads, and much more. Log in 
or register to see information about your account and to reach Customer Support on 

Tobii Pro 

Connect

.

A2 

Training and Education Services       

If you are new to eye tracking, or want to extend your knowledge about eye tracking research, 
sign up for one of our learning programs and events on our website at 

Training and Education Ser-

vices

. 

A3 

Warranty information         

Read more online about 

Tobii Pro Care and Tobii Pro’s eye tracker warranty

.

Summary of Contents for Pro Fusion

Page 1: ...Pro Fusion Product Description...

Page 2: ...ake no claim to these trademarks While every precaution has been taken in the preparation of this document the publisher and the author assume no responsibility for errors or omissions or for damages...

Page 3: ...13 3 2 VCCI Compliance 13 3 3 FCC interference statement 13 3 4 General Compliance 13 3 4 1 FCC interference statement 13 3 4 2 Industry Canada statement 14 3 4 3 CE statement 14 3 4 4 Safety complia...

Page 4: ...oduct Description v2 3 4 A2 Training and Education Services 19 A3 Warranty information 19 Appendix B Limitations and considerations 20 B1 Intended use 20 B2 Light conditions 20 B3 Eyelashes 20 B4 Droo...

Page 5: ...ble sampling rates up to 250 Hz two eye tracking cameras and two pupil tracking modes bright and dark pupil Pro Fusion enables you to adapt your data collection setup to different research populations...

Page 6: ...Pro Fusion Product Description v2 3 6 1 3 Key features Figure 1 Pro Fusion s key features...

Page 7: ...3 7 1 4 What s in the Pro Fusion box Figure 2 What s in the Pro Fusion box Item Additional information 1 Travel case Stores protects and carries Pro Fusion and the included accessories 2 Pro Fusion e...

Page 8: ...Pro Eye Tracker Manager Tobii Pro Eye Tracker Manager is free software available on Tobii Pro Connect Pro Eye Tracker Manager helps you manage your Tobii Pro eye tracker It lets you see which eye trac...

Page 9: ...xperiments record data analyze and visualize eye tracking data and to sync this data with other biometric data streams Pro SDK tobiipro com product listing tobii pro sdk Pro SDK offers a broad set of...

Page 10: ...ze origin Gaze point Pupil diameter Eye image data stream Eye image data stream frequency is approximately 4 Hz one image per eye Zoomed in eye images available in tracking mode Full frame camera imag...

Page 11: ...screens and physical objects to be tracked Optimal screen size 24 16 9 aspect ratio Describes the region in space where the participant can move their head and still have at least one eye within the...

Page 12: ...llumination Modules Bright Pupil Illumination Modules Power consumption Typical power consumption 4 3 W Max rated power consumption 9 W Power options Directly via USB Type C connector or with provided...

Page 13: ...termined by turning the equipment off and on the user is encouraged to try to correct the interference by increasing the separation between the eye tracker and the receiver Modifications not expressly...

Page 14: ...IEC 60950 1 2005 A1 A2 Safety of Information Technology Equipment l IEC EN 62368 1 including collateral standard IEC 62368 3 European Standard l CAN CSA C22 2 No 62368 1 UL 62368 1 Edition No 2 inclu...

Page 15: ...hen exposed to certain flashing lights or light patterns in everyday life This may happen even if the person has no medical history of epilepsy or has never had any epileptic seizures A person with ph...

Page 16: ...Do not open the casing of the Tobii Pro eye tracker this could expose you to poten tially hazardous electrical voltage The device contains no user serviceable parts Non compliance will result in loss...

Page 17: ...eye tracker in water or in any other liquid Be careful not to spill liquids on the device 5 3 Cleaning l Before cleaning your Tobii Pro eye tracker unplug its USB cable and electrical cable if there i...

Page 18: ...Pro Fusion Product Description v2 3 18 cial incidental or consequential regardless of the legal theory asserted including warranty contract negligence or strict liability...

Page 19: ...e A1 1 Get help online Many questions can be answered by visiting Tobii Pro Connect It contains the latest information about contacting Support helpful articles and FAQs links to downloads and much mo...

Page 20: ...ye tracker system Sunlight affects eye tracking performance severely and longer exposure can overheat the eye tracker This eye tracker is not designed for exposure to direct sunlight Eye tracking gene...

Page 21: ...your Tobii Pro device It contains the latest information about contacting Support links to our Learning Center and much more Visit connect tobiipro com Contact Your Solution Consultant or Reseller Fo...

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