Tobii Dynavox PCEye Plus, User Manual

Page: 13 / 18

Appendix A
Support and Warranty
A1 Customer Support
For support, please contact your local representative or Tobii Dynavox Support. In order to receive assistance as quickly as
possible, make sure you have access to your PCEye Plus and, if possible, an Internet connection. You should also be able to
supply the serial number of the device, which you find on the back of the device. Find our Support pages online at:
www.
tobiidynavox.com or www.myTobiiDynavox.com .
A2 Warranty
Please read the Manufacturer’s Warranty paper included in the package.
Please read this User’s Manual carefully before using the device. The warranty is only valid if the device is used according to the
User’s Manual. Disassembling the PCEye Plus device will void the warranty.
It is recommended to keep the original packaging materials for the PCEye Plus.
If device needs to be returned to Tobii Dynavox for Warranty related issues or repair, it is beneficial that the original
packaging or equal equivalent is used for shipping. Most shipping carriers require at least 2 inches of packing
material around the device.
Please note: Due to Joint Commission regulations, any shipping materials including boxes sent to Tobii Dynavox
must be discarded.
Tobii Dynavox PCEye Plus User’s manual v.1.3 - en-US
Appendix A Support and Warranty
13