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Return Procedure
Please send returned merchandise prepaid and in the original packing. Freight call tags will not be
issued for shipping the product to TMB, but TMB will pay the freight for return to the customer.
Clearly label package with a Return Merchandise Authorization Number (RMA #). Products returned
without an RMA # will delay service. Please contact TMB and request an RMA # prior to shipping the
unit. Be prepared to provide the model number, serial number, and a brief description of the cause
for the return. Be sure to properly pack the unit; any shipping damage resulting from inadequate
packaging is the customer’s responsibility. TMB reserves the right to use its own discretion to repair
or replace product(s). Proper UPS packing or double-boxing will better ensure product integrity when
shipped.
Note: If you are given an RMA #, please include the following information on a piece of paper
inside the box:
1) Your name
2) Your address
3) Your phone number
4) The RMA #
5) A brief description of the symptoms
ProPlex IQ Micro – Technical Specifications
Summary of Contents for ProPlex IQ Micro
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