L1
Service
Manual
TCL
Communication Ltd.
Rev.
9015B Level 1 Service Manual
Page
1.1
17/19
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Please make sure that the IMEI number in the memory of the product is matching the IMEI on the IMEI
sticker; if not, please consider the product out of warranty.
3.9. Visual Mechanical inspection
Please refer to <Visual mechanical check flow chart> in support website (CSS/RSH) for details.
3.10. Accessories inspection
Please refer to <
Accessories inspection > in support website (CSS/RSH) for details.
3.11. Product maintenance steps
1) Check that the SIM card and SD card are inserted correctly.
2) Power on the Product.
3) If the product displays “input NCK code”, this means the software is Network locked or SIM locked,
and can only be used with dedicated SIM card hence use the relevant SIM card or enter the phone
code if available.
4) Power on the product to launch the auto test, or using Smart Diagnosis Tool to proceed with the test: