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Frequently Asked Questions
How many treatment points should I expect to find?
Most people will find 7-10 treatment points on each side
of the face. The number of treatment points may vary
from person to person and from day to day.
What is a “Treatment Level”?
There are 3 levels. When first turned on, the
device defaults to LEVEL 1. Try the device on
LEVEL 1. Briefly press the power button to change
the Treatment Level. Adjust according to your
comfort level.
What does it feel like?
Some users feel no sensation other than the
vibration that indicates a treatment point has been
detected. Some feel a slight pricking, tapping or
tingling sensation.
The device vibrates but I don’t feel any current.
Is it working?
Yes. It’s okay if you don’t feel anything. Microcurrent
waves are working if unit is vibrating.
Sometimes the sensation is stronger than others.
What should I do?
If you find a point is uncomfortable, move the device
tip slightly away. Discomfort should stop.
How often can I use it and how long does it last?
Use when symptoms are present. Customers have
reported using it once in the morning and again
before bed. Each treatment can last up to 6 hours per
our research.
Should I use it once in a while or regularly?
We
recommend using it at least 2 times/day for 2-4
weeks for maximum effectiveness. Users report both
a reduction in severity and frequency of symptoms
with regular use.
How long should I use ClearUP
®
Sinus
Pain Relief in a single treatment?
For 5 minutes total time. Begin with treating both sides
of the face. Next, concentrate on areas of greatest pain.
Are there any side effects?
Unlike medications, there are no chemical side
effects. A small percentage of users (less than 5%)
may experience mild brief skin irritation.
Maintenance
Wipe the tip and body down with alcohol wipes.
Allow the device to dry before using. Store in a
cool, dry place.
Caution: Do not immerse in any fluid. In the event
of a spill on the unit, wipe the device completely
dry before using again.
Caution: Do not open. Unit contains no user
serviceable parts.
Caution: Unit contains a Lithium-ion coin cell.
Dispose of battery according to local regulations
for Li-ion battery disposal. Do not incinerate.
