Titan Electronics NCOM SERIAL 4XX Series User Manual Download Page 85 | Manualshive

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8.7.4.4 Restoring to Factory Defaults

The “Restore Defaults” button restores the firmware to factory defaults. When you
select an attached NCOM device, you can restore all options to factory default states
by clicking the “Restore Defaults” button; After clicking “Restore Defaults”, a message
will ask “Are you sure you want to restore device to default?”. Confirm by clicking “Yes”
and the NCOM device will restore all options to factory defaults.

After the NCOM device restores all options to factory default states, a message will
indicate “Please refresh device list to read updated parameters!”. Click on “OK” to
finish restoring device to factory defaults.

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Summary of Contents for NCOM SERIAL 4XX Series

Page 1: ...NCOM SERIAL DEVICE SERVER 4XX SERIES USER S MANUAL 2017 07 07 Edition Titan Electronics Inc Web www titan tw...

Page 2: ...on Resistors Option for NCOM 413 NCOM 412 16 3 pin Header for Termination Option Configuration 16 4 CONFIGURING NCOM 413 FOR THE FIRST TIME 19 4 1 Configuring Static IP Address 19 4 2 Opening the Web...

Page 3: ...8 6 Automatically Search for NCOM Devices 55 8 6 1 Selecting an NCOM Device to Read Parameters 57 8 6 2 Installing Virtual Serial Port Driver for NCOM Devices 58 8 6 3 Manually Search for NCOM Device...

Page 4: ...bited Disclaimer TITAN Electronics Inc provides this documentand computer programs as is without warranty of any kind either expressed or implied including but not limited to its particular purpose TI...

Page 5: ...is compatible with Windows serial communication applications It is installed in the device manager of the operating system This in turn will allowcommunications with the connected serial device in th...

Page 6: ...onsole interface or utilitysoftware Windows utilitysoftware automaticallyfinds NCOM devices on the network Supports reset button for system reset Supports default button to restore to factory settings...

Page 7: ...Signals TxD TxD RxD RxD GND RS 485 Signals 4 wire TxD TxD RxD RxD GND 2 wire Data Data GND Protection 15kV ESD for all signals RS 485 Data Direction AutomaticRS 485 direction control NCOM 412 Serial...

Page 8: ...Control Hardware RTS CTS Software Features Protocols ICMP IP TCP UDP DHCP DNS HTTP Utility NCOM management tool for Windows OS OS Driver Support Virtual serial port driver for Windows OS Configuration...

Page 9: ...8 Mechanical Casing Plastic ABS Dimensions 133mm 125mm 41mm L W H Weight 240g...

Page 10: ...9 2 PANEL LAYOUTOF NCOM 413 Note The layouts of NCOM 413 NCOM 412 and NCOM 411 are the same...

Page 11: ...router Ethernet hub switch or 802 11n router base station Ifyou do not have a network you can connect NCOM directlyto the Ethernet port on your computer Step2 ConnectingthePower Connect the included p...

Page 12: ...t for DB9 connector Pin Number Pin Type Description 1 Output TxD Transmit Data negative polarity 2 Output TxD Transmit Data positive polarity 3 Input RxD Receive Data positivepolarity 4 Input RxD Rece...

Page 13: ...duration NCOM s power will be reset 3 2 1 Hardware Restore Factory Defaults Button The NCOM 413 serial device server has a hardware restore factorydefaults button to restore all settings to factory de...

Page 14: ...sed to configure the serial device server Open anyweb browser and enter the device s IP address in the address bar to access the firmware s HOME page Under the firmware s HOME page select SERIAL SETTI...

Page 15: ...attached device to configure the virtual serial port parameters You will find Device Status COM Port Status Device Control and Configuration Import Export on the main windowof NCOM Configuration Unde...

Page 16: ...has established Steadyoff Ethernet cable is disconnected ACT Green Steady on blinking Ethernet data transmission is occurring Steadyoff Ethernet cable not connected Tx Green Blinking The serial port i...

Page 17: ...biasing resistors You will need to open up the case and set the jumper settings for RS 422 mode or RS 485 mode as per the requirements ofyour application Termination must not be installed in the middl...

Page 18: ...JP8 1 2 Enable Enable RxD 120 terminationresistor 2 3 Disable Disable RxD 120 termination resistor Jumper Function J6 1 2 Enable Enable TxD pull high 750 biasingresistor 2 3 Disable Disable TxD pull...

Page 19: ...18 The NCOM serial device server hardware installationis nowcomplete Please proceed to the next step to start the first time configuration NCOM 413...

Page 20: ...CP IPv4 under Local Area Connection Properties to change the IP address to a static IP address This can be found from Start Settings Control Panel Network and Internet Network and Sharing Center Chang...

Page 21: ...bConsoleInterfaceof NCOM 413 NCOM 413 offers a web console interface to configure the serial device server Open any web browser and enter 192 168 254 254 in the address bar to access the HOME page of...

Page 22: ...lient computers and NCOM 413 automatically in which case you would need to set the NCOM 413 s IP address to DHCP AutoIP mode Under the HOME page of NCOM 413 s firmware select SYSTEM SETTINGS Under Add...

Page 23: ...choose the proper operation mode to control your serial devices located virtually anywhere through a network connection Under the HOME page of NCOM 413 s firmware select NETWORK SETTINGS to find the P...

Page 24: ...mmunicate usingserialhardware and serial communication software with the virtual serial port acting as a native Windows COM port compatible with Windows serial communicationapplications Under the HOME...

Page 25: ...tocol which allows users to use anything that supports RFC2217 protocol s virtual serial redirection driver such as com0com com2tcp for Windows OS and microcom for Linux OS The virtual serial port fun...

Page 26: ...ermined host computer or a serial device server Under the HOME page of NCOM 413 s firmware select NETWORK SETTINGS to find the Port 1 2 3 4Mode Settings window Under Mode select RFC2217 Client and typ...

Page 27: ...tation When setting two NCOM 413 devices in Pair Connection Mode you need to set the Destination IP Address of the master serial device server as the IP address of the slave serial device server Under...

Page 28: ...s as follows 1 The host computer requests a connection from NCOM 413configured for TCP Raw Server Mode 2 Once the connection is established data can be transmitted in both directions from the host com...

Page 29: ...tted in both directions from the host computer to NCOM 413 and from NCOM 413 to the host computer Under the HOME page of NCOM 413 s firmware select NETWORK SETTINGS to find the Port 1 2 3 4 Mode Setti...

Page 30: ...f NCOM 413 s firmware select NETWORK SETTINGS to find the Port 1 2 3 4 Mode Settings window Under Mode select UDP and choose Use Unicast or Use Multicast under Multicast Setting When selecting Use Uni...

Page 31: ...30...

Page 32: ...2 SETTINGS PORT 3 SETTINGS and PORT 4 SETTINGS SERIAL SETTINGS NETWORK SETTINGS SYSTEM SETTINGS FIRMWARE UPDATE CHANGE PASSWORD ACCESSIBLE IP SETTINGS and REBOOT To access the web console interface t...

Page 33: ...character 8 bits character Parity Check None Odd Even Mark Space None Stop Bits 1 2 1 5 bit s 1 bit Flow Control None or Hardware None Note The default mode for NCOM 412 is RS 422 After you modify th...

Page 34: ...33 After you modify the network parameters for your NCOM 413 please check the Make these the default settings and click Apply Changes to update the network parameters for your device...

Page 35: ...utoIP or Static IP for NCOM 413 When you select Static IP you need to enter the static IP address such as 192 168 254 254 and Subnet Mask such as 255 255 255 0 then click Update Settings to set your d...

Page 36: ...3 s firmware provides a function to restore settings to factory defaults You can do so by clicking Restore Defaults under Restore Factory Defaults After clicking OK NCOM 413 will restore all options t...

Page 37: ...36 Serial Port Parameters Default Values Mode RS 232 Baud Rate 115200bps Data Size 8 bits character Parity Check None Stop Bits 1 bit Flow Control None Note The default mode for NCOM 412 is RS 422...

Page 38: ...you click Update you will find the following message The web console interface then waits for the firmware update tool program to launch in order to continue upgradingNCOM 413 s firmware After enablin...

Page 39: ...nd Confirm New Login Password to change the login password After clicking Set New Password the NCOM 413 will havepassword protection When password protection is enabled you need to input the Password...

Page 40: ...rd the ONLY way to configure NCOM 413 is by using the hardware restore factory defaults button to restore factory defaults The factory default settings have password protection disabled allowing you t...

Page 41: ...ngthe accessible IP table parameter 1 Only one host with a specific IP address can access NCOM 413 Check the Enable checkbox then enter IP address and 255 255 255 255 for Netmask In this example only...

Page 42: ...13 serial device server please check the Make these the default settings and click Update Settings to update the accessible IP settings table for NCOM 413 You can click Reset to allow any host to acce...

Page 43: ...42 6 6 Reboot You can click Reboot to reboot reset your NCOM 413 serial device server...

Page 44: ...OM serial device server could be accessed from anywhere in the world via internet or LAN as if it were attached directly to the remote PC When the attached serial port device sends communication data...

Page 45: ...2 Open files in the CD and double click NCOM_setup to install NCOM Virtual Serial Port Manager 3 When the confirmation for User Account Control appears click Yes and the Setup NCOM Virtual Serial Por...

Page 46: ...ckon Next and the Ready to Install message appears Click Install to install NCOMVirtual Serial Port Manager 5 After you click Install to install NCOMVirtual Serial Port Manager and virtual serial port...

Page 47: ...p Wizard appears click Finish to finish the installation and exit setup program 7 Double click the shortcut icon of NCOM Virtual Serial Port Manager on the desktop to launch NCOM Virtual Serial Port M...

Page 48: ...47...

Page 49: ...RTUALSERIALPORTMANAGER After installing NCOM 413 hardware and NCOM Virtual Serial Port Manager double click the shortcut icon of NCOM Virtual Serial Port Manager on the Desktop to start NCOM Virtual S...

Page 50: ...OM 413 with the options Add add virtual serial port Edit edit virtual serial port parameters Remove remove virtual serial port Refresh refresh virtual serial port Search search all attached NCOM devic...

Page 51: ...anager will show your next available COM port and type your NCOM device s IP address and port in IP Address and Remote Port respectively e g IP Address 192 168 254 254 Port 2000 After setting the COM...

Page 52: ...51...

Page 53: ...port and click Edit to open the Add connection window Under Add connection you can change the COM port number with the COM Port option e g changingfrom COM2 to COM3 or change the IP address and remote...

Page 54: ...es To remove an existing virtual serial port for NCOM devices select an existing virtual serial port and click Remove After clicking Remove a confirmation message will appear asking Are you sure you w...

Page 55: ...Information The virtual serial port information on the main window of NCOM Virtual Serial Port Manager may be incorrect or absent in some cases In case this happens you can click Refresh to recover th...

Page 56: ...r for NCOM devices You may also open the web console interface to configure NCOM reboot NCOM devices restore factory defaults and execute firmware update from here Search search all attached NCOM devi...

Page 57: ...56...

Page 58: ...o configure the virtual serial port parameters you will find the NCOMdevice informationon the mainwindowof NCOM Virtual Serial Port Manager The information includes Server Name Product Serial Number F...

Page 59: ...utomatically After selecting an attached NCOM device from the control menu click Add All button to install virtual serial port drivers automatically After installation you will find four Create NCOM_X...

Page 60: ...59 In the Search window there are fivecontrol buttons Search Device Open Web Reboot Device Restore Defaults and Firmware Update...

Page 61: ...3 Manually Search for NCOM Devices The Search Device button searches for all attached NCOM device If a new NCOM device is attached to the network system you can click Search Device to find new NCOM d...

Page 62: ...eb Console Interface The Open Web button can be used to open the web console interface to configure NCOM After selecting an attached NCOM device click Open Web to open web console interface for that p...

Page 63: ...ices The Reboot Device button reboots resets your NCOM device After selecting an attached NCOM device click Reboot Device and a message will ask Are you sure you want to reboot device Click Yes to reb...

Page 64: ...u select an attached NCOM device you can restore all options to factory default states by clickingthe Restore Defaults button After clicking Restore Defaults a message will ask Are you sure you want t...

Page 65: ...vice firmware Enable firmware update interface via Ethernet port in order to upgrade NCOM 413 Under the web console interface select FIRMWARE UPDATE and click Update to enable the firmware update inte...

Page 66: ...re Update button When you click Firmware Update a message will ask Are you sure you want to update firmware Confirm by clicking Yes and the message Input new firmware file will appear Use the File but...

Page 67: ...While upgrading you will find the followingmessage After successfully upgrading the firmware contents there will be a message stating Update Success Click on OK to finish the firmware update procedur...

Page 68: ...ed NCOM devices It can also import export configuration files for NCOM devices open web console interface to configure NCOMdevice rebootNCOMdevices restore factory defaults and execute firmware update...

Page 69: ...68 After a few seconds NCOMVirtual Serial Port Manager will search all attached NCOM devices automatically andyou will find a device list informationfor all NCOMdevices...

Page 70: ...onfigure Parameters When you select an attached NCOM device to configure the virtual serial port parameters you will find Device Status COM Port Status Device Control and Configuration Import Export o...

Page 71: ...tus you can modify Server Name Address Type StaticIPAddress Subnet Mask and Gateway dependingon your application To change the serial device server name modify the Server Name under Device Status You...

Page 72: ...4 Many networks work in a DHCP network which assigns IP addresses for client computers and NCOM 413 automatically In this case you need to set NCOM 413 s IP address to DHCP AutoIP mode Under Device St...

Page 73: ...tatus of NCOM Configuration select USE Static IP under Address Type and enter a new static IP address such as 192 168 0 1 subnet mask such as 255 255 255 0 and gateway such as 0 0 0 0 Afterwards click...

Page 74: ...73 8 7 3 COM Port Status The COM Port Status section indicate the following information PortX Serial Settings and Network Settings...

Page 75: ...S 232 RS 422 RS 485 4W RS 485 2W RS 232 Baud Rate 300bps to 460800bps 115200bps Data Size 5 6 7 8 bits character 8 bits character Parity Check None Odd Even Mark Space None Stop Bits 1 2 1 5 bit s 1 b...

Page 76: ...u want to savethese serial parameters as defaults youneed to check Set Default and click on Update When the new serial parameters are saved a message will indicate Update Success Click on OK to finish...

Page 77: ...Server RFC2217 Client TCP Raw Server TCP Raw Client Pair Connection Master Mode Pair Connection Slave Mode and UDP depending on your application After selecting an operation mode click Update to set y...

Page 78: ...operation mode is saved a message will indicate Update Success Click on OK to finish changingand saving a new operation mode To modify the network settings for a chosen operation mode please refer to...

Page 79: ...e default values of network parameters Network Parameters Default Values Mode Driver Mode Timeout 0 seconds Keep alive time 10 minutes Address Type Static IP Static IP address 192 168 254 254 Subnet M...

Page 80: ...79 8 7 4 Device Control The Device Control section contains the Search Device Open Web Reboot Device Restore Defaults and Firmware Update functions...

Page 81: ...7 4 1 Manually Search for NCOM Devices The Search button searches for all attached NCOM devices If a new NCOM device is attached to the network system you can click Search Device to find new NCOM dev...

Page 82: ...81...

Page 83: ...Web Console Interface The Open Web button can be used to open the web console interface to configure NCOM After selecting an attached NCOM device click Open Web to open web console interface for that...

Page 84: ...e Reboot Device button reboots resets your NCOM device when you need to After selecting an attached NCOM device click Reboot Device and a message will ask Are you sure you want to rebootdevice Click Y...

Page 85: ...Restore Defaults button After clicking Restore Defaults a message will ask Are you sure you want to restore device to default Confirm byclicking Yes and the NCOM device will restore all options to fa...

Page 86: ...net port in order to upgrade NCOM 413 Under the web console interface select FIRMWARE UPDATE and click Update to enable the firmware update interface to upgrade to a new firmware When you click Update...

Page 87: ...will ask Are you sure you want to update firmware Confirm by clicking Yes and the message Input new firmware file will appear Use the File button to browse to the newfirmware file andclickon Update t...

Page 88: ...While upgrading you will find the followingmessage After successfully upgrading the firmware contents there will be a message stating Update Success Click on OK to finish the firmware update procedur...

Page 89: ...up and recover your NCOM device configuration settings 8 7 5 1 Exporting Configuration Settings Select an attached NCOM device then click the Export button After you click Export you will find a Save...

Page 90: ...89...

Page 91: ...figuration Settings Select an attached NCOM device then click the Import button After you click Import you will find an Open page select a NCOM configuration file and click Open to start uploadingconf...

Page 92: ...91 After all configuration data is uploaded into NCOM device a message will indicate Import Success Click on OK to finish importingconfiguration data...

Page 93: ...t Manager and virtual serial port driver click the Start button and navigate to Control Panel Choose Uninstall a program under Programs After you click Uninstall a program a page with a list of all yo...

Page 94: ...irtual Serial Manager Port and virtual serial port driver in you will find the followingmessage After successfully removing NCOM Virtual Serial Port Manager and virtual serial port driver a message st...

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