TIPTEL IP 286 Manual Download Page 7

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Enterprise IP Phone Getting Started

Getting Started

Packing List

The following components are included in your package:



Enterprise IP Phone



Phone Stand



Power Adapter

Summary of Contents for IP 286

Page 1: ...Manual EN tiptel IP 286 Yealink SIP T28P tiptel...

Page 2: ...section in this guide before you set up and use the phone Declaration of Conformity Hereby it s declared that this phone is in conformity with the essential requirements and other relevant provisions...

Page 3: ...Phone 19 General Settings 19 Phone Status 19 Language 19 Time and Date 20 Keypad Lock 22 Audio Settings 24 Volume 24 Ring Tones 25 Codec Selection 26 Contact Management 27 Edit Add Delete Contact 27...

Page 4: ...Call Completion 59 Answering a call 60 Answering an incoming call 60 Denying an incoming call 60 DND 60 Call Forward 61 Intercom 62 During an Active Call 62 Mute 62 Call Hold 63 Call Waiting 63 Call...

Page 5: ...SS key Configuration 89 Conference 90 Forward 90 Transfer 90 Hold 91 DND 91 Redial 91 Call Return 91 SMS 92 Pick Up 92 Call Park 92 DTMF 92 Voice Mail 93 Speed Dial 93 Intercom 93 Line 94 BLF 94 URL 9...

Page 6: ...ACD 100 Local Group 100 Broadsoft Group 100 Tone Settings 101 Voice 101 Ring 102 Trouble Shooting 104...

Page 7: ...Enterprise IP Phone Getting Started Getting Started Packing List The following components are included in your package Enterprise IP Phone Phone Stand Power Adapter...

Page 8: ...rted Handset Handset Cord Ethernet Cable Quick Installation Guide Quick Reference CD Content Check this list before installation to ensure that you have received each item If you are missing any items...

Page 9: ...Phone This section introduce how to assemble the phone with the components in the packing list Attach the stand Connect Handset and Headset Connect Network and Power 1 Attach the Stand as shown below...

Page 10: ...r or to a PoE compliant switch or hub Your system administrator will advise you on which one to use Note 1 If inline power is provided do not install AC adapter Make sure the Ethernet cable and switch...

Page 11: ...gs e g IP address sub mask gateway DNS server etc Static IP Address If your phone cannot contact a DHCP Server for any reason you need to enter the network settings manually via Static IP Address Plea...

Page 12: ...ndom register automatically within the set time Setting the power up time via web interface Choose Network Advanced Registration random enter the time in the field Note Should the IP PBX SIP registrar...

Page 13: ...calls in or there is a call on mute Hot Keys The screen will display labels for these keys to identify their context sensitive functions and you can custom softkeys under different status Line Keys Th...

Page 14: ...andset headset speaker ring tone and signal tone Allows for hands free communication during calls Press to switch to the Group Listening mode Place and receive calls through an optionally connected he...

Page 15: ...and all of the members can retrieve the call Blinking green 500ms Some part s is under the private hold status and only the initiator can retrieve the call Blinking red 500ms Three way conference all...

Page 16: ...g call or there is a call on mute Off Power off Icon Instruction The IP Phone displays different kinds of icons on its LCD you can refer to the following table for their meanings Icon Description Flas...

Page 17: ...o customize specific options on your phones 1 Using keypad and display on the phone 2 Using Web user interface in an Internet browser from your PC please refer to Configuration and Registration to get...

Page 18: ...ergency BusyToneDelay Return code when refuse Return code when DND Intercom Call Completion Basic Phone Functions Language Time Date Ring Tone Phone Volume Logo Customization Advanced Phone Functions...

Page 19: ...gistrar Port Outbound Proxy Server Backup Outbound Proxy Server OutBound Status NAT Traversal STUN Server STUN Status Missed call log Auto Answer Other Features Messages History Directory Contacts Bla...

Page 20: ...ectly to check the status Language The default Phone interface language is English The Web interface language will depend on your computer Operation System It will automatically match the language wit...

Page 21: ...e time To change the Time and Date via the Phone interface 1 Press Menu Settings Basic Settings Time Date 2 If SNTP Settings is chosen the phone will automatically get the time from the specific NTP S...

Page 22: ...te display format 4 Press the Save hot key to save the changes and return to the previous screen To change the Time and Date via the Web interface Choose Phone Preference to do the relating changes Yo...

Page 23: ...tion helps you to protect your phone from unauthorized use You can lock the following specific keys Menu Key The Menu hot key cannot be used until unlocked You cannot access the menu of the phone Func...

Page 24: ...e icon and on the user interface To unlock the phone via Phone interface 1 Press Menu hot key you are prompted for the password 2 Enter the password and then press Enter hot key the phone will be unlo...

Page 25: ...et speaker headset Ring To adjust the volume when you are not in an active call 1 Press Menu Settings Basic Settings 2 Scroll to Phone Volume and press Enter hot key highlight the one you want to adju...

Page 26: ...icon will be shown on the LCD Press the Volume Adjustment Bar to adjust the volume and the icon will disappear Ring Tones You can adjust the type and volume of the ring tone To adjust the Ring Tone Ty...

Page 27: ...nk or other special characters cannot be included in the file name To specify ring tones for a specific account via Web interface Choose Account Basic Ring Type option and highlight the preferred one...

Page 28: ...firm to save the change Note Codec selection can only be set via Web interface Contact Management Edit Add Delete Contact You can store a large number of contacts in your phone s directory You can add...

Page 29: ...des 4 Use the navigation keys to select the desired account as Line if you want to assign the contact to a specific account 5 Choose and set a special ring tone for the contact 6 Use the navigation ke...

Page 30: ...the contact 5 Press OK hot key to confirm the operation or press the Cancel hot key to return to the directory To move a contact to the Blacklist via Phone interface 1 Press Directory Local Directory...

Page 31: ...the OK hot key to enter the edit interface 3 Press the abc hot key to switch the input mode 4 After the edition press the Save hot key to save the change Then you can go to Contacts interface to check...

Page 32: ...Enterprise IP Phone Customizing Your Phone Import Export Contact list Import Export Contact List via Web interface 1 Choose Contacts Local Phone Book...

Page 33: ...mouse to the icon you will see the notes for parameters The meanings of this icon on other pages is the same we will not elaborate it one by one 4 Click the Export button to export the contact list No...

Page 34: ...e common phone book is usually carried out on the server or IPPBX to maintain up to date public phone book terminal users need to have remote phone book function When the users browse the remote phone...

Page 35: ...oose a special one and press the Enter hot key it will go to the corresponding URL address to download the contact information for you Note 1 This IP phone can support 5 remote phone books at most 2 E...

Page 36: ...find the contact in the local directory it will search them through LDAP server and show the contact name in the LCD The LDAP Lookup For Incoming Call option can be configured to enable or disable th...

Page 37: ...Menu Features Key as Send Enter to enter the configuration page 5 Press the Switch hot key to choose a button that you want to use as the send key or disable this option 6 Press the Save hot key to sa...

Page 38: ...and HotLine Delay time for example 20 seconds then press the Save hot key to save the changes 3 When you pick up the handset or press the speaker button it will dial out the number automatically if yo...

Page 39: ...tomatically 5 Press the navigation keys to enter and choose whether to enable the anonymous rejection function The feature allows the subscriber to reject all calls from callers who have blocked the d...

Page 40: ...the IP phone interface 1 Press Menu Features Auto Redial Settings Enter to enter the configuration page 2 By the Switch hot key you can choose whether to enable the auto redial function 3 Press the n...

Page 41: ...ave the change Auto Answer Auto answer allows an incoming call to be answered without requiring any action by the user This is a useful feature for people who have difficulty in using their hands or f...

Page 42: ...r via Web interface 1 Choose Account Basic Auto Answer 2 Choose Enabled or Disabled in the pull down menu click Confirm button to save the change Missed call log Defines whether to save the missed cal...

Page 43: ...to download call history from the server Input the URL port username password and rename the phonebook Configure Call Log via web interface 1 Choose Contacts Call Log 2 Choose the Calllog Item 3 Inpu...

Page 44: ...download the call log Logo Customization You can upload your own logo which shown in the idle screen Upload the logo via web interface 1 Choose Phone Features Use Logo Custom Logo via the Web interfa...

Page 45: ...the Custom Logo can be deleted 3 Only support DOB format file For more information please contact the administrator Programmable Key The hot key navigation keys and function keys on the keypad are edi...

Page 46: ...via web interface 1 Choose Phone Softkey Layout 2 In the Custom Softkey field chose Enable in the pull down menu 3 You can choose the corresponding call states which you want to set up the softkey in...

Page 47: ...ons the LCD of phone will transfer the forth key with More automatically which can be use to switch to the next page and continue to show up the other key Live Dialpad Defines whether to dial out the...

Page 48: ...f you set the Prefix as 0 and Replace as 0086 Chinese country code when you dial 05702000 out the number will be replaced by 00865702000 automatically To set a Replace Rule via the Web interface 1 Cho...

Page 49: ...umber letter in advance for example xxx next time when users dial out the 123 whose length matches the Dial now rule the phone will dial out 123 in one second without pressing Send button To set a Dia...

Page 50: ...t content with the content beginning with 8 Input in Prefix box and input 8 1 in Replace box Area Code Area codes are also known as Numbering Plan Areas NPAs These are necessary for the most part only...

Page 51: ...not dial out the number from your IP phone unless it is removed from the forbidden list Note The numbers set in Emergency cannot use the dial plan rule Note 1 In the Account field you can enter 1 2 3...

Page 52: ...Click the Confirm to save the change Push XML Users configure the server s IP address on Web page when phone receives request it will determine whether to display corresponding content on the phone wh...

Page 53: ...ion is Enabled phone will auto reboot after 10 seconds if some important process of phone crash When Disable the function the phone will not reboot Configure watchdog via web interface Choose phone Pr...

Page 54: ...g information to server action URI Remote control phone for corresponding operation Action URL The operation can be recorded include Setup Completed Log On Log Off Register Failed Off hook On hook etc...

Page 55: ...admin 10 2 3 25 cgi bin ConfigManApp com key OK Our phone can support the following functions function Key xxx stand for the following rules To answer the call key OK key ENTER To turn on speaker mod...

Page 56: ...o enable DND key DNDOn To disable DND key DNDOff Dial out http phone IP cgi bin ConfigManApp com number NUMBER outgoing_uri URI Phone ip stand for the phone s IP address NUMBER stand for the number wh...

Page 57: ...ed more than one account you can choose a certain account to make your call 1 Press the Right navigation key to choose a default account when your phone is in idle status 2 In the dial up interface pr...

Page 58: ...t 2 Or choose Contact Phone Call Info enter the number in the Dial a Number select the line from the Outgoing Identity list Then click the dial button to call out 3 Or choose Contact Phone Call Info c...

Page 59: ...hidden as N stand for the value which you enter in the PswLength field For example you set the password prefix is 3 enter the PswLength is 2 then you enter the number 34567 it will display 3 67 on the...

Page 60: ...ediately when the contact ends the call in order to establish a conversation with each other in time Call Completion can help you to solve this problem To configure Call Completion via phone interface...

Page 61: ...handset Denying an incoming call Press Reject hot key or X button to deny the incoming call directly DND Press DND hot key to active DND Mode Further incoming calls will be rejected and the display s...

Page 62: ...ectly when the phone is in the idle status 2 There are 3 options Always Forward Busy Forward and No Answer Forward 3 If you choose one of them enter the phone number you want to forward 4 If you want...

Page 63: ...g a conversation If the option is enabled when there is incoming intercom calls to your extension if you are on an intercom conversation it will refuse the call automatically or it will put the curren...

Page 64: ...the Resume hot key or HOLD button to retrieve the call Note When you are under the call hold status putting down the handset the conversation will go on over the speaker instead of hanging up the cal...

Page 65: ...l turn to hold status and the LCD will display as Transferred 2 After C answered it or A press the Cancel hot key to complete the transfer 3 A will be disconnected from the call B can talk to C 4 If C...

Page 66: ...other To establish a conference 1 Press the Conf hot key during an active call 2 The first call is placed on hold You will hear a dial tone Dial the number to conference in or press Directory soft key...

Page 67: ...in teleconference 5 After starting conference press Hold key to Hold local call without influencing others in conference HuaWei ATS Conference Turn on this function can make Multi Party Conference com...

Page 68: ...the private chat press ExitPri hot key 6 Initiator can use remove function to remove any CONF members press remove hot key choose any members in phone member list and then press remove hot key again...

Page 69: ...system administrator for the connecting code Different systems have different codes Want to see amount of Voice mail via phone interface must enable the Subscribe for MWI via the web interface at firs...

Page 70: ...r voice mailbox is called and you are able to listen to your new and old messages Note Before retrieving the new voicemail please make sure that the connecting code has been set on the phone SMS You c...

Page 71: ...essage via the Phone interface 1 Press Menu Messages Text Message New Message to enter 2 Edit the new message use the abc hot key to change the input method 3 Optional If multiple lines are configured...

Page 72: ...message via Web interface 1 Choose Phone SMS 2 Enter the account information Number message content 3 Press Send button to send out the message or Cancel button to cancel the operation Note You canno...

Page 73: ...hat phone refreshes its registration The default interval is 3600 seconds Local SIP Port Local SIP port The default value is 5060 RPort The parameter allows you configuring the proxy to send responses...

Page 74: ...developed by Netscape Corporation If you make a call based on TLS and SRTP Set the transport as TLS and the SRTP as On the IP phone UI will display the connecting and ring back interface If the recep...

Page 75: ...IP server cannot be used the phone will be connected on the server which is available To set DNS SRV via web interface Go to Account Basic choose Transport option in the pull down menu you can choose...

Page 76: ...select the Bridge mode then the two Fast Ethernet ports will be transparent As Router If you select the Router mode the SIP phone will work as a router IP address User could configure the PC port IP a...

Page 77: ...en press Enter hot key 3 If you choose Bridge it will return to the previous menu 4 If you choose Router you will be prompted to enter the IP Address Subnet Mask DHCP Server Disable Enable 5 Press Sav...

Page 78: ...sion WebServer Users can choose the WebServer type Disable HTTP HTTPS or HTTPS HTTP To configure VLAN settings via Phone interface 1 Press Menu Settings Advanced Settings 2 Enter the password required...

Page 79: ...DP function the phone will go to switch to get related VLAN parameters automatically Synchronous with VALAN in switch To configure LLDP settings via Web interface 1 Choose Network Advanced LLDP Active...

Page 80: ...Layer Adding SSL layer under HTTP in short it is a security version of HTTP Users can set this transmission mode via web page To configure HTTPS settings via Web interface Go to Network Advanced choo...

Page 81: ...option press Enter hot key select Webserver Type option then press Enter hot key again 3 Press the navigation keys or Switch hot key to choose the transmission mode 4 Press Save hot key to save the se...

Page 82: ...uch as Network Account Reset to Factory Settings via the Phone interface The default administrator password is admin Meanwhile the user name for Web interface access is admin To change the administrat...

Page 83: ...ff during reboot or it will cause the flash memory error Reset to Factory You should reset the phone only in this case the phone configuration was changed and the phone is not functioning anymore To m...

Page 84: ...list call history account settings etc will be lost you need to export the configuration first if you still want to import the old configurations after reset Or your phone must be configured manually...

Page 85: ...e 1 Choose Upgrade Basic Browse select the firmware file in your local computer 2 Click Upgrade button to update the new firmware To update the firmware automatically via Web interface 1 Choose Upgrad...

Page 86: ...updates the new firmware the range is 1 30 days Note 1 Any power interruption during the following process will most likely lead to a flash memory error As a result the system cannot boot up anymore...

Page 87: ...decrypt password Set AES Key via phone interface 1 Go to Menu Settings Advanced Settings Set AES Key 2 Enter the Common AES and the MAC oriented option 3 Press the Save hot key to save the changes Ze...

Page 88: ...ess cancel hot key will enter idle interface 2 Press status key enters into phone s network interface can search the internet 3 Press OK key enter a network setting interface press next key enter an A...

Page 89: ...began to capture the trace and click Stop to stop capture the trace and then click Export to export the file to your local computer 802 1X IEEE 802 1X is an IEEE Standard for port based Network Access...

Page 90: ...des a description for each function The default configuration for each key is N A which means the key hasn t been set for any functions N A Conference Forward Transfer Hold DND Redial Call Return SMS...

Page 91: ...d key press this key under the idle status the IP phone will turn to the forward page and you can set the Forward to number then when there is any call to the extension number will be forwarded to the...

Page 92: ...he assignment there is a pull down menu in the Type field choose DND from the list 2 Press Confirm button to save the changes Redial If the key is configured as Redial key press this key under the idl...

Page 93: ...5 78 is the feature code and the 345 is the extension number you want to pickup in the Value field 3 In the Line field select a line for which to apply this key 4 Press Confirm button to save the chan...

Page 94: ...o save the changes Speed Dial You can configure the key as a simplified speed dial key This key function allows you to easily access the most frequently dialed numbers To assign the key as Speed Dial...

Page 95: ...n menu in the Type field and choose BLF from the list 2 Enter the number you want to monitor in the Value field 3 In the Line field select a line for which to apply this key 4 And then enter the featu...

Page 96: ...During a conversation all members belonging to that particular BLA group can use this key to hold or retrieve a call To assign the key as Public Hold 1 Choose Phone DSS Key Memory Key choose one of th...

Page 97: ...the keys you want to make the assignment there is a pull down menu in the Type field choose XML Group from the list 2 In the Line field choose a remote phone book to specify the record so you must con...

Page 98: ...ished syntax to generate server side functions dynamically to meet the needs of the user xml file and then downloaded it to sip phone by http https so as to realize a simple browser features Using xml...

Page 99: ...1 When you are on the conversation pressing the DSS key to start the recording process in the current Call 2 Enable the recording function the recording icon will be flashing for the ongoing recording...

Page 100: ...apply this key 3 Press Confirm button to save the changes Prefix When you set up the function of prefix press this key the phone will be ready to make a new call and show up the content which your set...

Page 101: ...pull down menu in the Type field and choose ACD from the list 2 In the Line field select a line for which to apply this key 3 Press Confirm button to save the changes Note ACD is not available on all...

Page 102: ...e filed via Web interface 1 Choose Phone Tones 2 Enter the frequency and time period in ms as the following format Frequency Time Period for example 400 200 3 Press Confirm button to save the changes...

Page 103: ...l Ringer File To choose a special ring tone for the group 4 Click the Confirm button to save the changes detected CNG A comfort noise generator CNG is a program used to generate background noise for v...

Page 104: ...Enterprise IP Phone Using the Advanced Phone Functions...

Page 105: ...call I can not hear any voice 1 Make sure your handset is tightly connected with the phone 2 Check whether you have muted the conversation or not 3 Consult the outbound server details with your ISP H...

Page 106: ...elect the file to update and then click the Upgrade button Note Make sure the firmware you choose is provided by your service provider or the device will probably crash after the update How to auto pr...

Page 107: ...43 13 23 E mail tiptel tiptel online ch Internet www tiptel online ch Tiptel B V Camerastraat 2 NL 1322 BC Almere Telefoon 036 53 666 50 Fax 036 53 678 81 E mail info tiptel nl Internet www tiptel nl...

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