TIPTEL Ergophone 6060, Operating Instructions Manual

Page: 59 / 64

Appendix
59
Appendix
Service
You have purchased a modern product of TIPTEL granting a continuous
level of the highest quality. This is underlined by a certification accord-
ing to DIN EN ISO 9001.
If, however, problems occur or you have questions on operating the de-
vice, please contact your local dealer.
Guarantee
Please contact your local dealer or importer for details of guarantee for
non EC countries.
Within the European Community the following guarantee regulation ap-
plies:
Your contact for services arising from guarantee obligations is the au-
thorised dealer where you bought the device.
TIPTEL will grant a guarantee of 2 years from the date of handover for
the material and for the manufacturing of the telecommunications termi-
nal unit.
Initially, the purchaser shall have only the right of subsequent perfor-
mance. Subsequent performance entails either repair or the supply of
an alternative product. Exchanged devices or parts shall become the
property of the authorised dealer.
If the subsequent performance fails, the purchaser can either demand a
reduction in the purchase price or withdraw from the contract.
The purchaser shall notify the dealer immediately of any defects found.
Proof of the guarantee entitlement shall be furnished by standard proof
of purchase (receipt or invoice).