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Regulatory Notices

The design of the IG2 complies with U.S. 
Federal Communications Commission (FCC) 
guidelines respecting safety levels of radio 
frequency (RF) exposure for mobile devices, 
which in turn are consistent with the following 
safety standards previously set by U.S. and 
international standards bodies:

•    ANSI / IEEE C95.1-1999, IEEE Standard 

for Safety Levels with Respect to 
Human Exposure to Radio Frequency 
Electromagnetic Fields, 3kHz to 300 GHz.

•   National Council on Radiation Protection 

and Measurements (NCRP) Report 
86, 1986, Biological Effects and 
Exposure Criteria for Radio Frequency 
Electromagnetic Fields.

•    International Commission on Non-

Ionising Radiation Protection (ICNIRP) 
1998, Guidelines for limiting exposure 
to time‑varying electric, magnetic, and 
electromagnetic Regulatory Notices fields 
(up to 300 GHz).

Support

For detailed information about your Sierra 
Wireless IG2 and its features, consult the 
online User Guide found on the IG2 Home 
Page. Click the 

Help

 button 

 and select 

User Guide

.

For personal assistance, please contact 

Customer Support 

at 

1.888.662.4577  

during regular business hours.

Time Warner Cable Mobile 
Internet Account Management

Manage your Time Warner Cable Mobile 
Internet services, track your usage, or check 
your bill wherever and whenever works for 
you, using the Mobile Manager. Sign up under 
MyServices at 

www.timewarnercable.com

.

Warranty

This Sierra Wireless IG2 Mobile Hotspot is 
covered by a limited 12‑month manufacturer’s 
warranty. A copy of the warranty is provided 
with your original paperwork. Failure to 
comply with all warranty service procedures 
and instructions may result in additional 
charges. Please call 

Customer Support  

at 

1.888.662.4577 

for detailed information 

about warranty returns.

Summary of Contents for Personal Mobile Hotspot

Page 1: ...Personal Mobile Hotspot SIERRA WIRELESS IG2 4G 3G MOBILE HOTSPOT MOBILE INTERNET QUICK START GUIDE ...

Page 2: ... Home Page access Internet Explorer 6 0 or higher Mozilla Firefox 2 0 or higher Google Chrome 2 0 172 28 or higher Apple Safari 2 0 or higher Opera 9 64 Your computer and any other WiFi compatible devices must support WiFi 802 11b g n This device is locked and intended for use only with Time Warner Cable Mobile Internet or Business Class Mobile service from Time Warner Cable Activation and use is ...

Page 3: ...Number of WiFi Users G Battery Status H WiFi Network Name SSID I WiFi Network Password number shown as example J Amount of Data Transferred Connection Duration and Message Area Sierra Wireless IG2 Device Features microSD Storage Slot LCD Display Mute Switch Power USB Port External Antenna Ports 45612347 ...

Page 4: ...ice and connect it to the power charger Use only the cable provided with the device other cables should not be used Charge the battery for at least 3 hours or until the Battery Status indicator is full 2 Ensure you are in a Time Warner Cable Mobile Internet service area 3 Check to see if your computer s WiFi is turned on 4 To turn on the IG2 press and hold the Power button for several seconds 5 Th...

Page 5: ...ower options network preferences security features and other user based options Note click Home in the upper right to return to the Home Page when finished Enable GPS functionality and configure availability privacy settings Manage and process software and firmware updates Manage your Sierra Wireless IG2 The Home Page When connected to the IG2 open your browser and type either http twc4gmobile or ...

Page 6: ... on the 3G network the device provides an alert notification that an update is available for download You may then either initiate a manual update see p 10 or wait until you are in a 4G area for it to automatically update Managing Your Updates Updates are made available to improve device performance and add or modify features This may include changes to device firmware 3G network updates browser i...

Page 7: ...e devices Have them connect to the TWC4GMobile xxx WiFi network using the WiFi Network Password found on your device It s that easy Checking Your Version Number You can check your version number at any time by going to Advanced Settings Device Tab About Software Version 45612347 number shown as example ...

Page 8: ...be referred to as a network key to complete the connection How to Connect to the IG2 WiFi Network For Windows XP 1 From your desktop click Start Control Panel Network Connection 2 Click Wireless Network Connection View Available Wireless Networks 3 Select the TWC4GMobile xxx Network and click Connect 4 Enter your Password may be referred to as a network key to complete the connection For Windows 7...

Page 9: ...ectromagnetic Regulatory Notices fields up to 300 GHz Support For detailed information about your Sierra Wireless IG2 and its features consult the online User Guide found on the IG2 Home Page Click the Help button and select User Guide For personal assistance please contact Customer Support at 1 888 662 4577 during regular business hours Time Warner Cable Mobile Internet Account Management Manage ...

Page 10: ...ice may not cause harmful interference and must accept any interference received including interference that may cause undesired operation FCC ID N7N MHS802 RF Exposure The AirCard IG2 personal hotspot has been tested for compliance with FCC RF exposure limits in a portable configuration At least 1 0 cm of separation distance between the AirCard IG2 personal hotspot and the user s body must be mai...

Page 11: ...design are trademarks of Sierra Wireless Other registered trademarks that appear on this package are the property of the respective owners Doc 2131394 Rev 1 2011TimeWarnerCableInc Allrightsreserved TimeWarnerCableandtheeye earlogoare trademarks of Time Warner Inc Used under license ...

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