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Auto Updates

Whenever the IG2 device is in 4G or 3G 
coverage, it routinely checks for available 
updates. If updates are found while you are 
on the 4G network, the device downloads 
the update in the background, stores it on 
the device and provides notification with a 
message on the LCD display. Automated 
updates normally take less than 10 minutes  
to complete.

When alerted, you can either:

a)  Continue with your current session and the 

update will initiate automatically the next 
time you power on, or

b)  Manually power off and power back on the 

device to initiate the update automatically.

If the update is found while you are on the 
3G network, the device provides an alert 
notification 

 that an update is available 

for download. You may then either initiate a 
manual update (see p. 10) or wait until you are 
in a 4G area for it to automatically update. 

Managing Your Updates

Updates are made available to improve device 
performance and add or modify features. This 
may include changes to device firmware, 3G 
network updates, browser interface, or help files. 

Manual Updates

To manually check for updates, ensure you 
are connected to the 4G or 3G network, 
then from the Home Page click 

Advanced 

Settings > Device Tab > Basic > Check 
for updates now

. The message next to 

the button indicates whether updates are 
available at that time. To proceed with the 
update, select 

Update Options

. This could 

take 15 – 30 minutes depending on the 
download size and your current connection. 

Summary of Contents for Personal Mobile Hotspot

Page 1: ...Personal Mobile Hotspot SIERRA WIRELESS IG2 4G 3G MOBILE HOTSPOT MOBILE INTERNET QUICK START GUIDE ...

Page 2: ... Home Page access Internet Explorer 6 0 or higher Mozilla Firefox 2 0 or higher Google Chrome 2 0 172 28 or higher Apple Safari 2 0 or higher Opera 9 64 Your computer and any other WiFi compatible devices must support WiFi 802 11b g n This device is locked and intended for use only with Time Warner Cable Mobile Internet or Business Class Mobile service from Time Warner Cable Activation and use is ...

Page 3: ...Number of WiFi Users G Battery Status H WiFi Network Name SSID I WiFi Network Password number shown as example J Amount of Data Transferred Connection Duration and Message Area Sierra Wireless IG2 Device Features microSD Storage Slot LCD Display Mute Switch Power USB Port External Antenna Ports 45612347 ...

Page 4: ...ice and connect it to the power charger Use only the cable provided with the device other cables should not be used Charge the battery for at least 3 hours or until the Battery Status indicator is full 2 Ensure you are in a Time Warner Cable Mobile Internet service area 3 Check to see if your computer s WiFi is turned on 4 To turn on the IG2 press and hold the Power button for several seconds 5 Th...

Page 5: ...ower options network preferences security features and other user based options Note click Home in the upper right to return to the Home Page when finished Enable GPS functionality and configure availability privacy settings Manage and process software and firmware updates Manage your Sierra Wireless IG2 The Home Page When connected to the IG2 open your browser and type either http twc4gmobile or ...

Page 6: ... on the 3G network the device provides an alert notification that an update is available for download You may then either initiate a manual update see p 10 or wait until you are in a 4G area for it to automatically update Managing Your Updates Updates are made available to improve device performance and add or modify features This may include changes to device firmware 3G network updates browser i...

Page 7: ...e devices Have them connect to the TWC4GMobile xxx WiFi network using the WiFi Network Password found on your device It s that easy Checking Your Version Number You can check your version number at any time by going to Advanced Settings Device Tab About Software Version 45612347 number shown as example ...

Page 8: ...be referred to as a network key to complete the connection How to Connect to the IG2 WiFi Network For Windows XP 1 From your desktop click Start Control Panel Network Connection 2 Click Wireless Network Connection View Available Wireless Networks 3 Select the TWC4GMobile xxx Network and click Connect 4 Enter your Password may be referred to as a network key to complete the connection For Windows 7...

Page 9: ...ectromagnetic Regulatory Notices fields up to 300 GHz Support For detailed information about your Sierra Wireless IG2 and its features consult the online User Guide found on the IG2 Home Page Click the Help button and select User Guide For personal assistance please contact Customer Support at 1 888 662 4577 during regular business hours Time Warner Cable Mobile Internet Account Management Manage ...

Page 10: ...ice may not cause harmful interference and must accept any interference received including interference that may cause undesired operation FCC ID N7N MHS802 RF Exposure The AirCard IG2 personal hotspot has been tested for compliance with FCC RF exposure limits in a portable configuration At least 1 0 cm of separation distance between the AirCard IG2 personal hotspot and the user s body must be mai...

Page 11: ...design are trademarks of Sierra Wireless Other registered trademarks that appear on this package are the property of the respective owners Doc 2131394 Rev 1 2011TimeWarnerCableInc Allrightsreserved TimeWarnerCableandtheeye earlogoare trademarks of Time Warner Inc Used under license ...

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