www.timberk.com • electrical storage water heater
11
Possible malfunctions and troubleshooting methods
Table 3
11. TROUBLESHOOTING
6. To drain water from the internal tank properly, you need to use the drain
hole water can also be drained through a composite relief valve (Fig. 15)
(unscrew the composite relief valve drain knob screw and set the drain
knob to the upper position, at that hot water tap must be open, and cold
water supply valve must be closed).
7. Bear in mind to check serviceability of the relief valve every 14 days –
inspection method:
–
turn the discharge lever to the left up until you feel the change of thread,
then water must start flowing from the valve’s hole. After checking the
water flow, return the lever to its initial position.
8. If necessary, wipe external surfaces of the heater by a damp cloth with
soap.
IMPORTANT!
If these actions had no positive result or the thermal
switch turns off repeatedly during a short period of
time, then you should de-energize the water heater,
cut off water supply and contact your local Timberk
Authorized Service Center for a consult or repair of the
appliance.
IMPORTANT!
Never drain water if its temperature is over 50°C since
it may result in burns.
IMPORTANT!
If water doesn’t flow, then the valve is damaged.
In this case you must not use the heater and it is
recommended to call for a service technician.
Failure
Possible causes
Troubleshooting method
Heating indicator light doesn’t light up,
water is not heated
1. Temperature adjustment device
is broken.
Contact a repairer, TIMBERK service
center.
2. Temperature limiter was actuated or
was not switched on.
Switch on the temperature switch
following instructions on its activation.
(page 15)
3. Temperature limiter is broken.
Contact a repairer, TIMBERK service
center.
Water doesn’t flow from the hot water
discharge cock
1. Water feed is cut off.
1. Wait until water supply is restored.
2. Water pressure is too low.
2. Switch on the water heater again,
when normal water pressure restores.
3. Water supply exhaust valve is
closed.
Water temperature is too high
Water temperature control system
is damaged.
Contact a repairer, TIMBERK service
center.
Water leakage
Seal at the point of pipe connection
is broken.
Replace the joint seal.
Water flows from the appliance’s case
Breaking of the internal tank
(corrosion)Seal at the point of the
heating element connection is broken.
Contact a repairer, TIMBERK service
center.
Heating indicator light lights up but
water is not heated
1. Temperature adjustment device
is broken.
1. Contact a repairer, TIMBERK
service center.
2. Insufficient time for heating.
2. Wait until water is heated.
3. Heating element is broken.
3. Contact a repairer, TIMBERK
service center.
