M-Box NG4M User's Manual
English
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tiko Energy Solutions AG
IM-0004-0002 Rev. 2
LED Explanation
IMAGE 5
shows the 4 LEDs indicating the device and system status. It can be interpreted
according to the following table:
LED
Purpose
Green
Yellow
Red
①
O
System Status
Operational
Storage problem*
Power-on self-
test. If it stays red,
the device is de-
fective.
②
PLC Connection
All paired devices
reachable
Some paired de-
vices not reacha-
ble.
None of the
paired devices
reachable.
③
Mobile Signal
3G
2G
No connection
④
Backend Connec-
tion
Connected
Establishing con-
nection. Must
soon turn green.
No connection
* Data cannot be saved onto internal SD card. Usually, M-Box can repair it automatically.
If the LED does not turn green after some hours, call customer support and ask for a
replacement. Your system will stay operative, but cannot provide stored data to the
back-end cloud-system that was not sent during periods of lost connection.
Uninstalling
Step 1
Remove the device from the socket.
Step 2
If the device remains property of
tiko Energy Solutions AG
or
its authorized reseller, it must be returned. Otherwise, the
ultimate disposal of a device shall be handled according to
national laws and regulations.