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Troubleshooting
English
1
Connect the power cord.
2
Display the time setting mode.
Press the [Hour] or [Min] key. lights up.
On
3
Set the current time.
• Set the hour using the [Hour] key and the
minute using the [Min] key.
• Hold down the corresponding key to change
the time more rapidly.
• Press the [Menu] key after setting the current
time to complete
the procedure for setting
the current time.
On
turns off.
• To cancel setting the time, press the
[Keep
Warm/Cancel] key
.
Setting the current time
The current time is displayed in a 24-hour format. The rice cooker has a built-in lithium battery, and it can
store the current time and preset timer settings and elapsed Keep Warm time even with the power plug
disconnected.
The time cannot be set when the following operations are being performed.
•
During cooking, when the Keep Warm function is on, the preset time is set, the Timer function is in use, and during
additional heating
•
While “Porridge”, “Slow Cook”, or “Cake” is selected
Example: Changing the current time from “9:30 AM” to “9:35 AM”
Symptom
Check point
Action
Reference
page
“0:00” blinks on the display when the
power plug is connected.
Are the current time, preset timer
settings, and elapsed Keep Warm
time lost when the power plug is
connected again?
The lithium battery has run out,
however, normal cooking can be
performed.
Contact the place of purchase to
request services for lithium battery
replacement.
The [Keep Warm/Cancel] key
and [Timer] key were pressed
simultaneously.
Set the correct present time.
Condensation collects in the upper
casing.
Condensation may collect in the upper casing immediately after rice is
cooked or while the Keep Warm function is on but it is not a malfunction.
Wipe the upper casing using a dry cloth when condensation collects.
Nothing happens when a key is
pressed.
Is the appliance plug properly
connected to the appliance plug inlet
of the rice cooker and the power
plug connected to an outlet?
Be sure to connect the appliance
plug to the appliance plug inlet and
the power plug to an outlet.
Is the Keep Warm lamp lit?
Press the [Keep Warm/Cancel] key
to turn off the Keep Warm function
and then try the operation again.
The lid does not close or opens
during cooking.
Are there any cooked rice or grains
of rice on the upper casing and
inner lid gasket, or around the hook
button?
Completely remove all remaining
rice.
to
Is the inner lid set in the rice cooker? Set the inner lid.
There is a smell of plastic.
Such smells may occur when the rice cooker is first used, however, they
should go away over time.
–
There are stripes or waves on plastic
parts.
Such stripes and waves are produced when the resin is being molded.
They do not affect the performance of the rice cooker.
–
Food sticks to the lid during
concurrent cooking.
When cooking with ingredients that expand during heating, such as eggs
and the like, some of the ingredients may stick to the inner lid. If this is an
issue, reduce the amount of the ingredients.
If this indication appears
Display
Action
Reference
page
A code starting with “E” appears on the
display.
There is a possibility of malfunction. Disconnect the power plug and
contact the place of purchase to request repairs.
–
Plastic parts
Plastic parts that are exposed to heat or steam may deteriorate over time. In this case, contact the place of
purchase.