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Installation and Service Manual

For Do It Yourself (DIY) 

Battery Operated Systems (BOS)

Stair Lift

Part #470280
Rev. A

Warning!

STRICT ADHERENCE TO THESE INSTALLATION INSTRUCTIONS is required and will promote the safety of those 
installing this product, as well as those who will ultimately use it for the purpose intended.

Any deviation from these instructions will void the LIMITED WARRANTY that accompanies the product.  
Additionally, any party installing the product who deviates from the INSTALLATION INSTRUCTIONS shall be 
taken to agree to INDEMNIFY, SAVE AND HOLD HARMLESS the manufacturer from any and all loss, liability or 
damage, including attorneys fees, that might arise out of or in connection with such deviation.

Summary of Contents for Citia BOS

Page 1: ...as those who will ultimately use it for the purpose intended Any deviation from these instructions will void the LIMITED WARRANTY that accompanies the product Additionally any party installing the product who deviates from the INSTALLATION INSTRUCTIONS shall be taken to agree to INDEMNIFY SAVE AND HOLD HARMLESS the manufacturer from any and all loss liability or damage including attorneys fees tha...

Page 2: ...ntrol Board Diagnostics 19 E Charging Circuit 20 F Up Down Logic 20 G Beep Alerts 20 H What to do if the lift is stuck on a final limit switch 20 I Troubleshooting Flowchart if lift won t run 20 Important It is imperative that this manual be read and understood prior to attempting installation of the stair lift Also please observe all cautions and warnings in this manual as well as labels on the eq...

Page 3: ...travel of the stair lift 13mm socket 1 2 combination wrench 4mm Allen wrench included 3mm Allen wrench included 1 8 Allen wrench Something heavy to hold track in place during install Mallet and flathead screwdriver I PRELIMINARY CHECKS Seat Box Seat assembly Chassis Box Chassis assembly mounted to loading tool 1 Power supply 2 Remote controls 2 9 volt batteries for remote controls Unit small parts ...

Page 4: ...ear Rack Installed Top of track Bottom of track Extra Gear Rack which will need to be removed Splice all the pieces of track together With the track laying so the bottom is facing up line up the sections of track you need to splice to gether Loosenthesetscrewsinthesplicebarswiththe 4mm Allen wrench Track Set Screws Track Begin by laying out your track on the floor and removing any plastic wrap tha...

Page 5: ...rack however the gear rack will be needing to face the wall i e if it s a left hand installation the gear rack will need to face the left hand wall Make sure your track is oriented this way 5 The gear rack needs to extend into this range for correct installation The gear rack MUST be 6 from the top of the track Make sure this measure ment is accurate 6 Slide the two pieces of track together so tha...

Page 6: ...at the lower land ing for the track and seat Minimumclearancerequired beyond the bottom step is 10 plus the depth of one step see Fig 1 B DETERMINE WHERE THE TRACK WILL BE INSTALLED Double check the orientation of your stair lift The chassis box of your stair lift will be marked as either a Left Hand unit or a Right Hand Unit Stand at the bottom of the staircase on which you will be installing the...

Page 7: ... look like this T Bolt Nut T Bolt Nut T Bolt T Bolt The handy thing about a T bolt is that even when the track is on the staircase you can reach to the underside of the track snap the bolt in place and screw it in The T head of the bolt simply drops into the channel on the track Once the bolt is turned the T head catches in the channnel and a bolt can be tightend down See pictures below The T head...

Page 8: ...p and the next one but you will need to follow them when you install the upper end cap because you will have the extra wiring at that end of the track Feed the charging wire through the top of the track to the bottom of the track Note There is no up or down to the wiring har ness Before putting the charging wire in the track decide where you will be plugging the stairlift unit into the wall Run th...

Page 9: ...Riser 5 16 18 x Cage bolts T bolts these will fit into the track Nut for cage bolt Track Foot If your track will not be resting on the lower landing but will be ending on the lowest step insert a second T bolt and bolt the endcap on from the bottom see below Underside of track End cap Track Grounding Wire T nuts and bolts Provide power to the unit by plugging the molex plug from the track into the ...

Page 10: ...above and the step directly below the splice A typical placement will have one bracket at each of the following postions 1st tread at the bottom of the stair For more specific help with T nuts refer to pg 7 Use a wrench to tighten everything up and slide the track over 3 from the wall Verify that both the bottom of the track and the top are 3 from the wall If they are not the stairlift will not tra...

Page 11: ... bottom of the track should be touching the nose of stairs once the brackets are bolted down Cut open the stair lift box pull out the unit which will be attached to a plank of wood Use the plank to support the unit and carefully transport the unit to the top of the staircase Do not carry the unit by the plastic shroud Doing so could cause the unit to come away from the shroud and cause serious inj...

Page 12: ...the power wires and lead them through the piece of starter track the stair lift is mounted on that way they won t fall down into the track Tip Line up the splice bars of the starter track with the top end of the track bolted to the staircase Lift the unit and insert the splice bars into the track Ready To Load Ready To Load Remove the starter track Install the top endcap by attaching the terminal ...

Page 13: ...erly while holding the seat swivel switch in The seat swivel switch is located on the back of the seat post see illustra tion below and the unit will not run if the switch is not pressed in Normally the seat on the unit will acctuate the switch but because there is no seat you will need to do this manually Seat swivel switch Seat swivel switch Seat Post Seat Post G INSTALLING THE FUSE NOTE Thegree...

Page 14: ...o the shaft Release the handle and make sure the seat locks into position Rotate the swivel seat handle and check that the seat locks in the loading riding and unloading positions Loosen the three 3 bolts on the chassis behind the footrest Place a torpedo level on either the seat hub or the footrest Rotate mounting bracket on the bolts until the seat mounting shaft is vertical and plumb Bolts Bolt...

Page 15: ... tighten the screws Install the front seat mounting cover into position L REMOTE CONTROL LABEL Note Refer to Step C of the Service Information for instructions on changing the frequency of the remote control Apply the appropriate directional label to the face of the remote control depending upon whether it is a right hand or left hand installations Confirm direction of remote buttons first M CHARGIN...

Page 16: ...ack mounting brackets are securely attached to the stair treads the track and at the pivot points Track Splice Verify track joints are smooth and free of burrs and gaps Gear Rack Verify the gear rack is sufficiently lubricated Track End Covers Verify the track end covers are securely fastened to the track Track Verify the inside of the track is free of foreign objects Chassis Rollers Verify the cha...

Page 17: ... must be complied to at the instal lation site Rule 7 1 1 A free passage width of no less than 20 in shall be provided If the seat and platform can be folded when not in use the distance shall be measured from the folded position Rule 7 1 2 Thestructureonwhichtheequipmentisinstalledshall be capable of safely supporting the loads imposed Rule 7 1 3 The installation of all electrical equipment and w...

Page 18: ...powered Two 12V batteries are wired in series to provide 24V to the control system The batteries are charged by a 33VDC power supply plugged into the 115 VAC outlet The batteries are charged only when the lift is parked at the upper or lower landing The call send controls transmitters use infrared signals There are two infrared sensors located on the chassis access cover There is a combination of ...

Page 19: ...ccess the controller board the footrest support and shroud must be removed The footrest plug can be temporarily jumpered out while changing frequencies D CONTROL BOARD DIAGNOSTICS C CONTROL BOARD OPERATION NOTES Quick Flash Red Yellow Short Circuit Short circuit is an unrecoverable fault and may only be reset by disconnecting and reapplying the battery Short circuit may be caused by an excessive o...

Page 20: ...at polarity is correct Remove the shroud to check DC voltage at charge spring between charge and charge on board The unit should now be receiving the 33 volts DC needed for proper charging of the batteries F UP DOWN LOGIC Whentheliftiscommandedtorun thecontrollerboard will immediately sound a single beep and the lift will pause momentarily before moving If the lift is commanded to stop by releasin...

Page 21: ...21 I TROUBLESHOOTING FLOWCHART WHEN LIFT WON T RUN ...

Page 22: ...22 ...

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