What is not covered?
8. This Warranty does not cover:
(a) normal wear and tear to any part
of a Home Signal box; (b) defects
or damage caused by neglect,
misuse or rough handling, such as
not following the user manual or the
safety precautions, or from dropping,
bending or compressing; (c) loss of
user manuals or other accessories;
(d) third party software installed by
you or anyone other than Three;
(e) defects caused by use with any
product, accessory, software and /
or service not manufactured, or
supplied by or approved by Three;
or (f) software viruses.
9. Three may not provide warranty repair
or replacement under this Warranty
if the Home Signal box has: (a) been
exposed to moisture, liquids, extreme
sunlight, heat or cold, spillage of food
or drink; (b) suffered from corrosion,
oxidation, influence from chemical
products, failure or fluctuation of
electrical power; (c) been opened,
modified or repaired by anyone other
than an Three authorised service
centre; or (d) had its serial number
removed, erased, defaced, altered or
if it is illegible.
10. Your original Home Signal box may
not be returned to you after the repair
process. All parts of a Home Signal box
that have been replaced shall become
the property of Three.
Limitation of Three’s liability.
11. To the extent permitted by applicable
law(s) Three’s liability shall be limited
to the purchase value of the defective
Home Signal box and Three shall not
be liable for: (a) loss of, damage to
or corruption of data, (b) any loss of
profit, loss of use of the Home Signal
box or functionality, loss of business,
loss of contracts, loss of revenues or
loss of anticipated savings, increased
costs or expenses, or (c) any indirect,
consequential or special loss or damage
of any kind.
12. To the extent permissible under
applicable national laws, the Warranty:
(a) is your sole and exclusive remedy
against Three and Three’s sole and
exclusive liability in respect of defects
in Home Signal boxes; (b) replaces all
other warranties and liabilities, whether
oral, written, (non-mandatory) statutory,
contractual, in tort or otherwise,
including, without limitation, any implied
conditions, warranties or other terms
as to satisfactory quality or fitness for
purpose; and (c) does not exclude nor
limit any of your legal (statutory) rights
under applicable national laws.
13. This Warranty is provided by
Hutchison 3G UK Limited, a company
registered in England and Wales with
company number 3885486 whose
registered office is at Star House,
20 Grenfell Road, Maidenhead,
Berkshire. SL6 1EH, United Kingdom.
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