Making emergency calls.
Your Home Signal box needs your home
broadband connection to work. So if
there is a power cut or failure, or your
home broadband fails you won’t be able
to make emergency (999) calls.
The location of your Home Signal box
won’t be provided automatically to the
emergency services when emergency
calls are made, so we may use the
details you give us when registering your
Home Signal to identify your location. It’s
really important that the information you
give us about where the Home Signal is
used is correct and kept up to date.
Safety tips.
Only use your Home Signal box
with the cables that were supplied
with it.
Don’t cover up your Home Signal
box or position it in a place with
limited airflow, as it could overheat.
Do not use your Home Signal box
near water.
Keep it away from excessive heat
and humidity and keep it free from
vibration and dust.
The Home Signal box may affect
medical equipment. Make sure
that you don’t use it in an area with
any technology restrictions, like a
hospital etc.
To clean your Home Signal box,
wipe with a clean, dry cloth. Never
use cleaning fluid or similar chemicals.
Don’t spray cleaners directly on the
unit or use forced air to remove dust.
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