Chapter 6: Warranty Information
Page 12
6.6. Warranty Exclusions
The stated warranty does not apply to products which are (a) specials,
modifications, or customized items (including custom patch cables) meeting the
specifications you provide; (b) ESD sensitive items whose static protection
packaging has been opened; (c) items repaired, modified, or altered by any party
other than Thorlabs; (d) items used in conjunction with equipment not provided
by, or acknowledged as compatible by Thorlabs; € subjected to unusual physical,
thermal, or electrical stress; (f) damaged due to improper installation, misuse,
abuse, or storage; (g) damaged due to accident or negligence in use, storage,
transportation, or handling.