Thor Motor Coach Class C, Owner'S Manual

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Thor MoTor CoaCh
LIMITED WarraNTY
6.
Thor MoTor CoaCh SINGLE PaGE WarraNTY
WHAT THE PERIOD OF COVERAGE IS:
This Limited Warranty provided by Thor Motor Coach Inc.® (“Warrantor”) covers those components, assemblies and systems of your new motor home not excluded under the section “What is Not Covered”, when sold by an
authorized dealer. The duration of the limited warranty ends twelve (12) months after you first take delivery of the motor home from an authorized dealership or after the odometer reaches 15,000 miles, whichever occurs first.
However, this Limited Warranty provided by Warrantor covers the steel or aluminum frame structure, only, of the sidewalls (excluding slide outs), roof, and rear and front walls for twenty-four (24) months from the original retail
purchase date or the first 24,000 miles of use, whichever occurs first.
If the motor home is not of the current or prior model year when you take deliver of the motor home OR you register your new motor home in a business name or use your motor home for any rental, commercial or business
purposes whatsoever, the duration of the limited warranty ends ninety (90) days after you first take delivery of the motor home or after the odometer reaches 5,000 miles, whichever occurs first. The duration of the Limited
Warranty covering the steel or aluminum frame structure, only, of the sidewalls (excluding slide outs), roof, and rear and front walls ends twelve (12) months after you first take delivery of the motor home or after the odometer
reaches 15,000 miles, whichever occurs first. A conclusive presumption that your motor home has been used for commercial and/or business purposes arises if you have filed a federal or state tax form claiming any business
tax benefit related to your ownership of the motor home.
LIMITATION AND DISCLAIMER OF IMPLIED WARRANTIES:
IMPLIED WARRANTIES, IF ANY, ARISING BY WAY OF STATE LAW, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE TERM
OF THIS LIMITED WARRANTY AND ARE LIMITED IN SCOPE OF COVERAGE TO THOSE PORTIONS OF THE MOTOR HOME COVERED BY THIS LIMITED WARRANTY. WARRANTOR DISCLAIMS ALL IMPLIED AND EXPRESS WARRANTIES, INCLUDING
THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ON COMPONENTS AND APPLIANCES EXCLUDED FROM COVERAGE AS SET FORTH BELOW.
There is no warranty
of any nature made by Warrantor beyond that contained in this Limited Warranty. No person has authority to enlarge, amend or modify this Limited Warranty. The dealer is not the Warrantor’s agent but is an independent entity.
Warrantor is not responsible for any undertaking, representation or warranty made by any dealer or other person beyond those expressly set forth in this Limited Warranty. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.
WHAT THE WARRANTY COVERS:
Warrantor’s Limited Warranty covers only defects in the workmanship performed and/or materials used to assemble those portions of your motor home covered by the limited warranty. See also the section “What the Warranty
Does Not Cover” set out below. “Defect” means the failure of the workmanship performed and/or materials used to conform to Warrantor’s design and manufacturing specification and tolerances.
WHAT WE WILL DO TO CORRECT PROBLEMS:
Warrantor’s sole and exclusive obligation is to repair and/or replace, at its option, any covered defect if: (1) you notify Warrantor or one of its authorized servicing dealers of the defect, which is discovered within the warranty
coverage period, within ten (10) days of discovering the defect; and (2) you deliver your Motor home to Warrantor or Warrantor’s authorized servicing dealer at your cost and expense. It is reasonable to expect some service
items to occur during the warranty period. The performance of warranty repairs shall not extend the original warranty coverage period. Further, any performance of repairs after the warranty coverage period has expired or any
performance of repairs to component parts and appliances that are excluded from coverage shall be considered “good will” repairs, which shall not alter the express terms of this limited warranty. If the repair or replacement
remedy fails to successfully cure a defect after Warrantor received a reasonable opportunity to cure the defect(s), your sole and exclusive remedy shall be limited to Warrantor paying you the cost of having an independent third
party perform repairs to the defect(s). Warrantor may use new and/or remanufactured parts and/or components of substantially equal quality to complete any repair. Defects and/or damage to interior and exterior surfaces, trim,
upholstery and other appearance items may occur at the factory during manufacture, during delivery of the motor home to the selling dealer or on the selling dealer’s lot. Normally, any such defect or damage is detected and
corrected at the factory or by the selling dealer during the inspection process performed by the Warrantor and the selling dealer. If, however, you discover any such defect or damage when you take delivery of the motor home,
you must notify your dealer or Warrantor within ten days of the date of purchase to have repairs performed to the defect at no cost to you as provided by this Limited Warranty. If two unsuccessful repair attempts have been
made to correct any covered defect that you believe substantially impairs the value, use or safety of your motor home, or repairs to any covered defect(s), which you believe substantially impairs the value, use or safety of your
motor home, have taken 20 or more days to complete, you must, to the extent permitted by law, notify Warrantor directly in writing of the failure to successfully repair the defect(s) so that Warrantor can become directly involved
in exercising a final repair attempt for the purpose of performing a successful repair to the identified defect(s).
Minor adjustments, such as adjustments to the interior or exterior doors, drawers, latches by way of example and not by limitation will be performed by your selling dealer during the first ninety (90) days of warranty coverage.
Thereafter, such adjustments are the owner’s exclusive responsibility as normal maintenance.
HOW TO GET SERVICE:
The “Acknowledgement of Receipt of Warranty/Product Information” form must be returned to Warrantor promptly upon purchase to assure proper part replacement and repair of your motor home. Failure to return the
“Acknowledgement of Receipt of Warranty/Product Information” form will not affect your rights under the Limited Warranty so long as you can furnish proof of purchase. For warranty service simply contact one of Warrantor’s
authorized service centers for an appointment, then deliver your motor home (at your expense) to the service center.
If you need assistance in locating an authorized warranty service facility, contact Warrantor’s Warranty Department (877-855-2867). The mailing address is: P.O. Box 1486
Elkhart, Indiana 46515-1486
WHAT THE WARRANTY DOES NOT COVER:
This Limited Warranty does not cover: any motor home sold or registered outside of the United States or Canada; items which are added or changed after the motor home leaves Warrantor’s possession; items that are working
as designed but with which you are unhappy with because of the design; normal wear and usage, such as fading or discoloration of fabrics, or the effects of moisture inside the motor home; defacing, scratching, dents and chips
on any surface or fabric of the motor home, not caused by Warrantor; owner maintenance, including by way of example replacement of wiper blades, bulbs, filters, wheel alignments and resealing exterior sealant areas (see
Care and Maintenance Section of Owner’s Manual); the automotive chassis and power train, including, by way of example the engine, drive-train, steering, ride and handling, braking, wheel balance, muffler, tire wear or failure,
tubes, batteries and gauges; appliances and components covered by their own manufacturer’s warranty including, by way of example the microwave, refrigerator, ice maker, stove, oven, generator, roof air conditioners, hydraulic
jacks, VCR, television(s), water heater, furnace, stereo, radio, compact disc player, washer, dryer, inverter and cellular phone; or flaking, peeling and chips or other defects or damage in or to the exterior or finish caused by rocks
or other road hazards, the environment including chemical off-gassing, airborne pollutants, salt, tree sap and hail causing any damage including but not limited to corrosion. Component part and appliance manufacturers issue
limited warranties covering those portions of the motor home not covered by the Limited Warranty issued by Warrantor. To learn more on what specific component parts and appliances are excluded from the Limited Warranty
issued by Warrantor please contact your selling dealership or Warrantor directly or review the warranty packet inside the Motor home.
EVENTS DISCHARGING WARRANTOR FROM OBLIGATION UNDER WARRANTY:
Misuse or neglect, accidents, unauthorized alteration, failure to provide reasonable and necessary maintenance (see Owner’s Manual), damage caused by off road use, collision, fire, theft, vandalism, explosions, overloading in
excess of rated capacities, and odometer tampering shall discharge Warrantor from any express or implied warranty obligation to repair any resulting defect.
DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL DAMAGES:
THE ORIGINAL PURCHASER OF THE MOTOR HOME AND ANY PERSON TO WHOM THE MOTOR HOME IS TRANSFERRED, AND ANY PERSON WHO IS AN INTENDED OR UNINTENDED USER OR BENEFICIARY OF THE MOTOR HOME, SHALL NOT BE
ENTITLED TO RECOVER FROM WARRANTOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT IN THE MOTOR HOME, INCLUDING BY WAY OF EXAMPLE FUEL AND TRANSPORTATION EXPENSES TO DELIVER
THE PRODUCT TO THE SERVICING DEALER, HOTEL ROOMS, LOST WAGES AND MOISTURE DAMAGE SUCH AS MOLD AND MILDEW. THE EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE DEEMED INDEPENDENT OF,
AND SHALL SURVIVE, ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY
. Some states do not allow the exclusion or limitation of consequential or incidental damages, so the above exclusions may not apply to you.
LEGAL REMEDIES:
THIS LIMITED WARRANTY DOES NOT “EXTEND TO FUTURE PERFORMANCE”. ANY ACTION TO ENFORCE THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTIES SHALL NOT BE COMMENCED MORE THAN 90 DAYS AFTER THE EXPIRATION
OF THE WARRANTY COVERAGE PERIOD DESIGNATED ABOVE. IF YOUR MOTOR HOME IS NOT OF THE CURRENT OR PRIOR MODEL YEAR WHEN YOU TAKE DELIVERY OF THE MOTOR HOME OR YOU USE YOUR MOTOR HOME FOR
COMMERCIAL OR BUSINESS PURPOSES, ANY ACTION TO ENFORCE THIS LIMITED WARRANTY OR ANY IMPLIED WARRANTIES SHALL NOT BE COMMENCED MORE THAN ONE YEAR AFTER THE EXPIRATION OF THE WARRANTY COVERAGE
PERIOD DESIGNATED ABOVE. THE PERFORMANCE OF REPAIRS SHALL NOT SUSPEND THIS LIMITATIONS PERIOD FROM EXPIRING. Some states do not allow the reduction in the statute of limitations, so the above reduction in the statute of limitations
may not apply to you.
Warrantor participates in the Consumer Arbitration Program for Recreational Vehicles (CAP-RV) operated by DeMars & Associates. The CAP-RV program operates as a certified mechanism under the review of the California
Arbitration Certification Program. You must utilize the arbitration program before claiming rights conferred by 15 USC section 2310 (Uniform Commercial Code) or Civil Code section 1793.22(b) (Tanner Act). You are not
required to use the program if you choose to seek redress by pursuing rights and remedies not created by those laws. To find out more about the program or to request an application/brochure please call the Arbitration
Administrator Office toll free (800) 279-5343. Members of the Armed Forces who purchased the vehicle in California, or who were stationed in or a resident of California at the time of purchase (regardless of state of purchase)
or who are stationed in California at the time of application to this program, may utilize the CAP-RV program.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
Julian Date: 101510