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LEGAL
The Stromer is available in two categories:
+ Mountain 33 and Power 48
(in some countries a moped
driver’s license is required
)
+ Mountain 25
Ask for the local law in your area!
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WARRANTY SERVICES
Service offer
When purchasing a Stromer the following applies:
3-year option for customization
We replace steering wheel, stem and saddle at no charge to you and adjust your Stromer
according to your needs.
3-year warranty on all parts
On
manufacturer’s and material defects, except for wear parts (chains, cable, pads, tires,
rims, bearings, etc.) as well as improper use and accidents.
3-year frame warranty
3-year or 750 full-charge cycles warranty on the battery
Warranty for defects and liability
The warranty period for the Stromer is 3 years from the date of purchase. The warranty
covers all components and accessories on the Stromer. Depending on use, the Stromer
should be serviced once or twice per year. It is recommended to have the first service
done after approx. 6 months. If the annual service is not performed myStromer AG will
not be held liable for any production or assembly defects. In particular, myStromer AG
will not be liable for damages caused by improper use or natural wear and tear, or for
damages that did not occur on the delivery object itself (consequential harm caused by a
defect).