EN
-19
TROUBLESHOOTING
In the event of a malfunction, please consult the following table:
Problem
Possible cause
Solution
The appliance
does not work or
the indicator light
on the switch does
not come on
Device switched off or fuse blown Check and confirm
The plug is not plugged in or
plugged in correctly
Connect the appliance to
the power supply and
make sure that the plug is
securely plugged in
Bad plug connection
Check whether the
electrical outlet is normal
or not.
The power switch is not in the
ON
position.
Turn on the power switch
The indicator light
is on but no steam
is generated
The water in the tank is not at the
correct level
Quickly add water
The water tank is not installed in
position
Install the water tank in
position
Severe inflection of the steam
tube
Straighten the steam tube
Water does not flow into the
boiler
Shake the water tank or
reposition the water tank
The ironing brush
accessories are
not attached
Handle not aligned
Realign and secure the
snap closure
Reduced,
discontinuous or
no steam
The water in the tank does not
reach the required level
Quickly add water
The water tank is not installed in
position
Install the water tank in
position
Severe inflection of the steam
tube
Straighten the steam tube
Reduction of
steam volume
Blockage of the filter screen
Wash the cleaning plug
located at the bottom
Blocked water tank
Wash the filter screen of
the water tank
Water does not
flow into the boiler
Blockage of the water supply
Wash the water supply
The water tank is not installed in
position
Install the water tank in
position
Deformation of the
water tank
Hot water was used
Replace the water tank
Water tank
overflow
Cracking of the water tank
Replace the water tank
Breakage of sealing ring
Replace affected fittings
and accessories
If the above problems are still existing, contact our customer service staff
by email and do not attempt to repair the device without authorization.
