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THOMSON ACG905 -- C Manual Download Page 75

User Manual ACG905 – draft 

63

Additional information 

 

 

Service Information 

If you purchased or leased your Advanced Cable Gateway directly from your cable company, 
then warranty service may be provided through your cable provider or its authorized 
representative. For information on 1) Ordering Service, 2) Obtaining Customer Support, or 3) 
Additional Service Information, please contact your cable company. If you purchased your 
Advanced Cable Gateway from a retailer, see the enclosed warranty card.  

 

 

 

Kommentar [T4]: TBC

Summary of Contents for ACG905 -- C

Page 1: ...l other company or product names are either trademarks or registered trademarks of their respective owners This product contains free software code released under the GNU General Public License GPL Version 2 available at http www gnu org licenses gpl txt Anyone may obtain from us a copy of the source code for the Linux packages The full text of the GPL is included on these materials The source pac...

Page 2: ...etting the time and date 11 b Setting an alarm 11 c Customizing the alarm ringer 11 4 Phone Settings 12 a Selecting the display language 12 b Changing the display Contrast 12 c Auto Talk 12 d Restoring the default settings 13 5 Call lists 13 a Understanding caller identification data 13 b Viewing the call list 13 6 Using your phone with multiple handsets 14 a Registering Re registering an extra ha...

Page 3: ... 35 GATEWAY VOIP WEB PAGE GROUP 36 1 Base 36 2 Handsets 37 GATEWAY ROUTER WEB PAGE GROUP 38 1 LAN 38 2 WAN 39 3 Computers 40 4 Firewall 41 a Minimum level of security 41 b Medium level of security 42 c High Security Level 42 d Custom Security Level 43 5 Forwarding 46 6 DMZ Host 47 GATEWAY WIRELESS WEB PAGE GROUP 48 1 802 11b g Basic 49 2 802 11b g Security 51 3 Access Control 52 EMTA SETTINGS BASI...

Page 4: ...like carpets Do not put anything on the gateway which might spill or drip into it eg Lighted candles or liquids containers Do not splash it with a liquid If an object or liquid enters inside the gateway unplug it immediately and contact the Customer Service Do not store the gateway in excessively hot cold or damp conditions The gateway is intended to operate at an ambient temperature of less than ...

Page 5: ...adiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment Base Station This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitter and its antenna must not be co located or operating in conjunction with any other antenna or transmitter Portable Pa...

Page 6: ... to the presence of un insulated dangerous voltage within the product housing that may be of sufficient magnitude to constitute a risk of shock This symbol is intended to alert the user to the presence of important operating and maintenance servicing instructions accompanying the product ...

Page 7: ...lti line capability up to 5 handsets Data services via RSS HD sound Access to address book news weather Built in router functionality for home networking Main technical characteristics DOCSIS 2 0 and PacketCable 1 5 compliant Built in DECT technology and wireless with optional add on Pc card 2 Ethernet ports 1 USB2 0 and 1 RJ11 telephony line Battery back up Security through built in firewall and ...

Page 8: ...ut your Advanced Cable Gateway Before you start 1 Box contents What s on the CD Rom User manual PDF format Adobe Acrobat Reader application you can load to read PDF format if you don t have it loaded already Link to Thomson website ...

Page 9: ...vailable Disk Space 125MB 50MB Sound Card Required for audio on CD ROM N A Video VGA or better SVGA preferred VGA or better SVGA built in preferred CD ROM Drive Required Required 10BaseT or 100BaseT 10BaseT or 100BaseT Ethernet An Ethernet card makes it possible for your computer to pass data to and from the internet You must have an Ethernet card and software drivers installed in your computer Yo...

Page 10: ...eway overview 1 Front panel POWER Power BATTERY Battery back up level low full empty or not detected battery DS US Cable Docsis state LED On during start up operation LINK CPE activity LED On when a PC is connected to the Ethernet port TEL Voice over IP information ...

Page 11: ...ected handsets short press or combine another DECT to the gateway long press q USB USB connector master r RESET Reset short press or Reset to factory settings long press s ETHERNET 1 Ethernet 10 100 BaseT RJ 45 connector t ETHERNET 2 Ethernet 10 100 BaseT RJ 45 connector u TEL Telephony RJ 11 connector v CABLE Cable Input F Connector p q r s t u v o n o ...

Page 12: ...ry is at your disposal in your box content For an additional battery please contact your local operator 2 Push the slider up down to allow the battery insertion 3 Insert the delivered battery into the compartment marked Battery 1 4 Readjust the slider to prevent the battery from moving and reattach the battery cover Plug the power cord into an AC receptacle that is always ON non switchable The bat...

Page 13: ... one do not forget to plug the handset dock to the mains using the delivered DC Pack Figure A Figure B To plug your DECT on the gateway follow the indications below 1 Ensure the power cord is unplugged and remove the little cover on the front panel of your ACG905 2 Place the DECT handset dock 3 Install the DECT on top of the dock The DECT will receive power from the ACG905 Do not forget to plug th...

Page 14: ...quipment and the environment in which it is used Your TH58 must be kept away from sources of excessive heat radiators direct sunlight etc and protected against vibration and dust Never allow your phone to come into contact with water other liquids or aerosols To reduce the risk of interference and maximise reception take particular care not to install the base in the immediate vicinity of windows ...

Page 15: ... the up or down NavKey to adjust the listening volume Press the center NavKey SEL to select the highlighted item r Talk Key Press this key to get a dial tone After pre dialling a number press this key to make a call Press this key to answer call waiting Press this key to activate the Hands free function s OFF Press this key to end a call Press this key from any menu or submenu to return to the idl...

Page 16: ...a given option Return to the idle screen at anytime by pressing OFF Entering text Use the dial pad to enter characters while in a text entry field The first key press will display the first character presented on the key Pressing the key repeatedly will cycle through the characters on the key Text entry tips Pressing the key in text entry mode alternates between lower case mode upper case mode and...

Page 17: ...ns exactly the same as those supplied with the product The use of a non rechargeable or incompatible battery pack may damage the product and may be hazardous to health please refer to Chapter Technical specifications 2 Installing the charger There are 2 options for connecting the charger of your product Connecting the charger without external power supply directly to the ACG front panel Using the ...

Page 18: ...g press the green key to answer the call Press if you want to answer using the speakerphone press two time the the green key Ending calls While you are on a call press OFF to end the call After a call ends the call summary will be displayed showing the length of the call in hours minutes and seconds Speakerphone operation Speakerphone provides you a hands free option while on a call During a call ...

Page 19: ...all using the handset earpiece or speakerphone press the up or down of the NavKey or on the side keys to adjust the listening volume for the earpiece or speaker respectively and a volume bar will be displayed on the screen After adjusting of the volume the volume bar will only be displayed for three seconds and the volume level will be saved automatically ...

Page 20: ...gtones Internal Calls choice of 6 ringtones Ring Volume Beep Tones Key Beep on off Low Battery on off Out Of Range on off Notifications on off TIME SETTINGS Set Date Time Alarm Activate Deactivate Alarm Tone PHONE SETTINGS Handset Settings Language Ear Volume Contrast Auto Talk Handset Update Base Settings System PIN t Base IP address Default Settings CALL LISTS Dialled Calls Missed Calls Received...

Page 21: ...ting the ringer volume In the Comcast Idle screen select Menu by pressing the right context key Select Ring Tone and confirm by pressing SELECT or OK Select Ring Volume and confirm by pressing SELECT or OK Use the up and down key to adjust the volume and confirm by pressing SELECT or OK c Changing the Beep tones settings To turn beep tones on or off Key Beep In the Comcast Idle screen select Menu ...

Page 22: ...nge In the Comcast Idle screen select Menu by pressing the right context key Select Ring Tone and confirm by pressing SELECT or OK Select Beep Tones and confirm by pressing Ok Select Out Of Range and confirm by pressing Ok Select Off and confirm by pressing Ok Notifications In the Comcast Idle screen select Menu by pressing the right context key Select Ring Tone and confirm by pressing SELECT or O...

Page 23: ...y pressing the right context key Select Time and confirm by pressing Ok Select Alarm and confirm by pressing Ok Select Activate Deactivate and confirm by pressing Ok Select the alarm frequency once or daily and confirm by pressing Ok Enter the alarm time and confirm by pressing Ok c Customizing the alarm ringer In the idle screen select Menu by pressing the right context key Select Time Settings a...

Page 24: ...m by pressing Ok b Changing the display Contrast In the idle screen select Menu by pressing the left context key Select Settings and confirm by pressing Ok Select Handset and confirm by pressing Ok Select Contrast and confirm by pressing Ok Use the up and down keys to adjust the contrast and confirm by pressing Ok c Auto Talk In the idle screen select Menu by pressing the left context key Select S...

Page 25: ...e who is calling you before you take the call If you subscribe to the Call waiting service as well the same identification process applies to calls received when you are already on a call The last 50 calls made and received are logged automatically together with number date and time The following messages may be displayed on screen during the call the caller s name and number if the caller s numbe...

Page 26: ...onfirm by pressing Ok Select the base to be associated with this handset 1 to 4 and confirm by pressing Ok Enter the system PIN 0000 by default and confirm by pressing Ok Wait a few seconds until you hear a single beep Your handset is now registered b Selecting a base Each handset may be registered to 4 different ACG bases If you register your TH58 with a non ACG base you will not be able to acces...

Page 27: ...efault and confirm by pressing Ok Using the up and down key select the handset to be de registered and confirm by pressing Ok d Making Taking an internal call Making an internal call On the keypad press the number of the internal handset you want to call 1 to 5 and press the green key Taking an internal call When you receive an internal call the screen displays the number of the calling handset an...

Page 28: ...rs and other devices Look at the illustration below to connect your home equipments PCs printer Wi Fi USB key analog phone fax etc to your advanced cable gateway Optional Wi Fi connection To connect wirelessly devices to your ACG905 a PC card is required see page 19 ...

Page 29: ...ic can transfer between the Advanced Cable Gateway and DOCSIS compliant headend equipment The data security secures upstream and downstream communications 2 What do you need to enjoy all services The Right Cable Company Make sure your local cable company provides data services that use cable TV industry standard DOCSIS compliant and PacketCable compliant technology The Internet Telephony Service P...

Page 30: ...nal Adapter EMTA MAC address SSID WPA2 PSK information Please verify the following with the cable company The cable service to your home supports DOCSIS compliant two way modem access Your internet account has been set up The Media Terminal Adapter will provide data service if the cable account is set up but no telephony service is available You have a cable outlet near your PC and it is ready for...

Page 31: ... 1 Attaching the Cable TV Wire to the Advanced Cable Gateway Locate the Cable TV wire You may find it one of three ways Connected directly to a TV a Cable TV converter box or VCR The line will be connected to the socket which should be labeled either IN CABLE IN CATV CATV IN etc Coming out from under a baseboard heater or other location See Figure 1 for the wiring example Notes For optimum perform...

Page 32: ...Computers Make the connections to the modem in the following sequence 1 Connect one end of the coaxial cable to the cable connection on the wall and the other end to the CABLE connector on the Advanced Cable Gateway 2 Connect one end of the power cord into the 120V 60Hz 0 5A socket on the Advanced Cable Gateway and the other end into the mains plug 3 Connect one end of the Ethernet cable straight ...

Page 33: ...unction Connecting More Than Two Computers to the Advanced Cable Gateway If you need to connect more than two computers or if you need to connect two computers but Wi Fi is not accessible you ll need the following additional equipment Crossover wired or null category 5 Ethernet cable for the Gateway to be connected to the hub 10BaseT or 100BaseT Hub or Switch Straight through or standard category ...

Page 34: ...n combination with that port in lieu of the crossover cable Note You may need to check with your service provider in order to connect multiple computers 1 An uplink port has a small switch on it to change the polarity of the connection It can accept either a crossover or a straight cable depending on the setting ...

Page 35: ...rd directly from the phone fax machine answering machine caller ID box etc to the TEL port on the Advanced Cable Gateway 2 If there is a phone line in your home which is NOT connected to another telephone service provider connect a standard phone line cord RJ 11 to the TEL port of the Advanced Cable Gateway Connect a standard phone line cord directly from the phone fax machine answering machine ca...

Page 36: ...ugged on the USB host port of the ACG905 it is automatically detected and mounted by the ACG905 OS Operating System A FTP server runs on the ACG905 and contents of the USB mass storage are accessible under the directory sda1 Browsing and uploading contents of the USB mass storage are available Example Example of access of a USB mass storage contents by a ftp client running on a PC The PC is connec...

Page 37: ...ACG905 draft 25 The PC has received its IP address by the DHCP server located in the network behind the cmts For this example the FTP client is Internet Explorer from windows Address of the FTP server 192 168 100 1 ...

Page 38: ...se follow the steps below 1 Ensure the power cord is unplugged 2 Remove the rubber protection on the right upper hand side of the gateway 3 Insert the PC card in the slot as far as it will go without forcing it 4 Plug the power cord into an AC receptacle 5 The Wi Fi PCMCIA card is disabled by default it MUST be activated and configured on the regular Wireless Settings webpage a Connect your PC to ...

Page 39: ...ireless mac address of the Wifi PCMCIA card is displayed the default SSID is ACG 4 last digits of the Wifi PCMCIA card By default the data encryption mode is set to none For more information on security settings please refer to the Gateway Wireless Web Page Group part of this manual ...

Page 40: ...lization sequence If all of the lights are flashing sequentially it means the Advanced Cable Gateway is automatically updating its system software Please wait for the lights to stop flashing You cannot use your modem during this time Do not remove the power supply or reset the Advanced Cable Gateway during this process Lights guide Legend ON LED is on SLOW LED is blinking slowly OFF LED is off QUI...

Page 41: ...l Operation Transmission Rece ption of Ethernet Traffic X X X X BLINKIN G X Both Lines On Hook X X OFF ON X ON MTA Normal Operation Tel 1 or and DECT handset Off hook X X OFF ON X SLOW Battery Good ON ON OFF ON X X Battery Low ON SLOW OFF ON X X AC GOOD Battery Bad ON OFF OFF ON X X Battery Good SLOW OFF OFF ON X X Battery Low SLOW SLOW OFF ON X X Bat ter y AC FAIL Battery Bad OFF OFF OFF OFF OFF ...

Page 42: ...stallation guide which will lead you step by step through the whole installation process Starting the self installation 1 Check all connections ACG905 and DECT and turn the handset ON 2 Wait until you see instructions on the handset The standard message flows is described in the figure below If you are having troubles with this installation please refer to the handset user guide pages xx to xx 3 Y...

Page 43: ...lowing WiFi accessories norm 802 11b g WiFi USB key PCMCIA WiFi cards PCI WiFi cards Make sure the TCP IP protocol is set properly Accessing the Web Configuration The Advanced Cable Gateway offers local management capability through a built in HTTP server and a number of diagnostic and configuration web pages You can configure the settings on the webpage and apply them to the device Once your host...

Page 44: ...tle the sidebar on the left side of the page indicates the title of this management interface Main Window the current workspace of the web management containing configuration or status information For easy navigation the pages are organized in groups with group names main menu individual page names within each group are provided in the sidebar To navigate to a page click the group hyperlink at the...

Page 45: ...formation section shows the hardware and software information about your gateway The status section of this page shows how long your gateway has operated since last time being powered up and some key information the Cable Modem received during the initialization process with your cable company ...

Page 46: ...figuration 2 Connection This page reports current connection status containing startup procedures downstream and upstream status and so on The information can be useful to your cable company s support technician if you re having problems ...

Page 47: ...ration 3 Password This page is used to change the password that enables you to access the gateway web pages next time The default User ID is EMPTY and the password is admin The password can be a maximum of 8 characters and is case sensitive ...

Page 48: ...User Manual ACG905 draft 36 Web configuration Gateway VoIP Web Page Group 1 Base This page displays information on the DECT base station ...

Page 49: ...User Manual ACG905 draft 37 Web configuration 2 Handsets This page displays information on the DECT handsets subscribed to the ACG ...

Page 50: ...d your cable company s DHCP server provides one IP address for your gateway and your gateway s DHCP server provides IP addresses starting at the address you set in IP Address on the LAN page to your PCs A DHCP server leases an IP address with an expiration time For example to change the lowest IP address that your gateway will issue to your PCs enter it into the DHCP Range Start Address box and th...

Page 51: ...User Manual ACG905 draft 39 Web configuration 2 WAN This page displays information on the WAN parameters of the gateway ...

Page 52: ...User Manual ACG905 draft 40 Web configuration 3 Computers This page displays the status of the DHCP clients ...

Page 53: ...ddress and by logical ports 4 security levels are proposed minimum medium maximum and custom Minimum is set by default a Minimum level of security The minimum level allows all the incoming and outgoing traffic except for Windows Ports 137 138 139 These ports are used for local network Incoming http ftp and telnet services So the Firewall allows a minimum level of security ...

Page 54: ... High Security Level This level blocks all the incoming and outgoing traffic The exceptions are Port FTP 20 o Incoming Only an already established or related connection is accepted o Outgoing Only an already established connection is accepted Port FTP 21 o Incoming Only an already established connection is accepted o Outgoing Only a new or an already established connection is accepted Ports higher...

Page 55: ...stablished connection are accepted d Custom Security Level Hereafter the user interface for the customisation of the firewall When the user first enters in this option the default security level is the same as the High Security Level configuration the firewall will drop all the connections and exceptions for allowing a minimum working level Internet browsing FTP mail server ...

Page 56: ...ommon applications and ports they use AUTH port 113 DNS port 53 FTP port 21 FTP_DATA port 20 FTP_SRV ports 1024 à 65535 HTTP port 80 HTTPS port 443 IPSEC port 500 NTP port 123 POP3 port 110 PPTP port 1723 SMTP port 25 SSH port 22 TELNET port 23 TFTP port 69 VNC port 5900 VNC_http port 5800 The user will have to define the associated protocol TCP UDP And also the type of rule ACCEPT DROP The user c...

Page 57: ...lso possible to define the source and the destination address Source IP Address Destination IP Address You can block or allow all incoming or outgoing traffic by choosing the any option When the rule is created it will be shown in the firewall rules table ...

Page 58: ... to originate a connection to a particular PC on your LAN if the destination port application matches one you specify This page allows you to specify up to 9 such rules For example to specify that outsiders should have access to an FTP server you have running at 192 168 0 5 create a rule with that address and Source Port 21 and Destination Port 21 FTP port and Protocol TCP FTP runs over TCP and cl...

Page 59: ...s page to designate one PC on your LAN that should be left accessible to all PCs from the WAN side for all ports For example if you put an HTTP server on this machine anyone will be able to access that HTTP server by using your gateway IP address as the destination ...

Page 60: ...timum performance in your home if you or your neighbors have other interfering 2 4GHz devices such as cordless phones If your wireless PC is experiencing very sluggish or dramatically slower communication compared with the speed you achieve on your PC that is wired to the gateway try changing the channel number See the 802 11b g Basic Web Page discussion below for details Authentication Authentica...

Page 61: ...asic from the Wireless menu These must match the settings you make on your wireless equipped PC on the LAN side The SSID is your Network Name Change the default to a name of your choice up to 32 characters long The wireless radio in your gateway can be completely de activated by changing Interface to Disabled Disabled is the default setting Click the Apply button to save your settings The gateway ...

Page 62: ...wireless card installed is displayed Network Name SSID Set the Network Name also known as SSID of this network Up to 32 character string containing ASCII characters with codes between 0x20 and 0x7e ACG last 4 digits of the wireless card mac address New Channel Select a particular channel on which to operate 1 13 11 Data encryption mode The data encryption mode currently used is displayed Basic Set...

Page 63: ...twork Key will not be shown on this page If selected the data is encrypted using the key before being transmitted For example if you set WEP in this field then the receiving station must be set to use the 128 Bit Encryption and have the same Key value too Otherwise it will not be able to decrypt the data If you select WEP 128 bit you have to enter an encryption key Encryption Key 128 bits The key ...

Page 64: ...for home users Make sure that your wireless client and client manager are compatible with it A 128 bits encryption key is used in this mode Apply After proper configuration click Apply to invoke the settings 3 Access Control This page allows you to ensure security by setting an access control to the AP Access control is done on clients mac addresses ...

Page 65: ...MAC Address This address consists of a string of 6 pairs of numbers 0 9 and letters A F such as 00 90 4B F0 FF 50 It is usually printed on the WiFi card of the device e g the PCMCIA card in a laptop It can also be determined from a Windows DOS prompt as explained below Enter the MAC addresses of the connected clients into the fields and then click Apply to add them to the list for access control A...

Page 66: ...sic Web Page Group This group of pages gives information on the hardware and the state of your cable connection 1 Status This page displays the basic LAN status of this device including the downstream and upstream status device information and interface parameters ...

Page 67: ...User Manual ACG905 draft 55 Web configuration 2 CM Hardware The CM hardware is displayed on this page ...

Page 68: ...User Manual ACG905 draft 56 Web configuration 3 Event Log The CM and MTA event logs are displayed on this web page ...

Page 69: ...User Manual ACG905 draft 57 Web configuration 4 CM State This page shows the current state of the cable modem ...

Page 70: ...is connected how do I get access to the Internet A Your local cable company provides your internet service4 offering a wide range of services including email chat and news and information services and a connection to the World Wide Web Q Can I watch TV surf the Internet and talk to my friends through the Advanced Cable Gateway at the same time A Absolutely Q What do you mean by Broadband A Simply ...

Page 71: ...pular performance enhancing WiFi technologies designed to improve wireless network efficiency and boost throughput It is more efficient in mixed environments and it can work with 802 11a b g networks When Xpress is turned on aggregate throughput the sum of the individual throughput speeds of each client on the network can improve by up to 27 in 802 11g only networks and up to 75 in mixed networks ...

Page 72: ...ocess typically lasts less than one minute Do not remove the power supply or reset the Advanced Cable Gateway during this process I can t get the modem to establish an Ethernet connection Even new computers don t always have Ethernet capabilities be sure to verify that your computer has a properly installed Ethernet card and the driver software to support it Check to see that you are using the rig...

Page 73: ...ant by calling your cable provider I don t hear a dial tone when I use a telephone Telephone service is not activated If the rightmost light on the Advanced Cable Gateway stays on while others flash check with your TSP or cable company If the Advanced Cable Gateway is connected to existing house telephone wiring make sure that another telephone service is not connected The other service can normal...

Page 74: ...s and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the...

Page 75: ...company then warranty service may be provided through your cable provider or its authorized representative For information on 1 Ordering Service 2 Obtaining Customer Support or 3 Additional Service Information please contact your cable company If you purchased your Advanced Cable Gateway from a retailer see the enclosed warranty card Kommentar T4 TBC ...

Page 76: ...connects the modem to the cable system HTTP HyperText Transfer Protocol Invisible to the user HTTP is used by servers and clients to communicate and display information on a client browser Hub A device used to connect multiple computers to the Advanced Cable Gateway IP Address A unique 32 bit address assigned to every device in a network An IP Internet Protocol address has two parts a network addr...

Page 77: ...col Internet Protocol A networking protocol that provides communication across interconnected networks between computers with diverse hardware architectures and various operating systems TFTP Trivial File Transfer Protocol the system by which the Media Terminal Adapter s configuration data file is downloaded TSP Telephony Service Provider an organization that provides telephone services such as di...

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