thomann Stairville Quad Par Profile, User Manual

Page: 61 / 68

Symptom Remedy
The unit does not work, no light. Check the mains connection and the main fuse.
No response to the DMX con‐
troller.
1. If the unit is in DMX mode and a DMX controller is
connected and turned on, the ‘d’ flashes in the first posi‐
tion of the display. If not, no valid DMX signal is received.
Check that the DMX controller is switched on. Check the
DMX connectors and cables for proper connection.
2. If the display is not flashing and there is still no
response, check the address settings and DMX polarity.
3. Try using another DMX controller.
4. Check to see if the DMX cables run near or alongside
to high voltage cables that may cause damage or inter‐
ference to DMX interface circuits.
No response to the remote con‐
trol
1. Try the remote control at a different angle to the
receiver on the front of the device.
2. Move the remote control closer to the unit.
3. Check the remote control battery.
Troubleshooting
Quad Par Profile 5x8W RGBW 5x8W RGB WW
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