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Obtaining Technical Assistance
The ThinkRF Support website provides online documents for resolving technical issues
with ThinkRF products at this URL: http://thinkrf.com/documentation/.
For all customers who hold a valid end-user license, ThinkRF provides technical
assistance 9 AM to 5 PM Eastern Time, Monday to Friday. Contact us at
support@thinkrf.com
or by calling
+1.613.369.5104
.
Before contacting Support, please have the following information available:
•
WSA5000's serial number. The serial number S/N is located on the identification
label on the WSA5000's underside;
•
version of ThinkRF firmware you are using, potentially including version of PyRF
and/or API libraries to third-party applications; and
•
the operating system you are using.